A Conversation With Chris Baird, President & CEO OptConnect
Chris Baird is the President and CEO of OptConnect, and his leadership story starts far from the corner office. He joined the company in 2009 as an ATM repair specialist, kept volunteering for the “extra mile” work (where, as he put it, there’s no traffic), and stepped into a bigger responsibility when ownership transitioned and a leadership gap opened. Along the way, he learned his path is hard to copy, but the behaviors behind it are simple: say yes, stay curious, and be humble enough to take feedback without treating it like a personal attack.
Julie and Chris dig into the Failure Gap, that…
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