Transcript

Leaders: Ask, Don’t Assume — Dr. Natalie Luke · Dispatched & Dysfunctional

Chris Stockton: What should leaders start asking and also stop saying? Natalie Luke, PhD: What should leaders start They should start asking, hey, how are you? Where are things for you today? Let's sit down and talk about it. And just commanding and assuming that they know what's happening with the whole organization. Chris Stockton: picture my listeners listening to this after a long shift. They're sitting in their car, weren't able to play, hell, even like I've done before, sit in my driveway. Just not ready to go outside yet. We've all handled the shifts. We've all held it together. All of think we're fine because we're still functioning. Again, that's not We all feel empty in the end. They have... the dependable ones for so long that they don't know they are without the weight. What do they need to hear while listening to this? Natalie Luke, PhD: They need to hear that they're of value, not because of everything that they've been carrying. They're of value, period.