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Public Service Transformation Now | Botswana News

Matshidiso Bokole is spearheading a bold overhaul of South Africa’s Public Service, demanding a radical shift toward accountability, responsiveness, and real results. She’s calling on public servants themselves to lead and own the transformation, arguing that frontline staff best understand the challenges—and are essential to driving lasting change. This isn’t about surface-level tweaks but a fundamental reimagining of how government delivers value, with measurable outcomes as the north star. The push signals a new era of internal leadership and cultural change aimed at modernizing service…

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