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Katie Woolf spoke with Darwin Waterfront Corporation General Manager Sam Burke · 360 with Katie Woolf

• 0:00
  Speaker 1: Joining me live in the studio right now from the
• 0:02
  Speaker 1: Darwin Waterfront Corporation General Manager Sam Burke.
• 0:05
  Speaker 2: Good morning, Sam, Good akdi, great to be here.
• 0:07
  Speaker 3: Yeah, good to speak with you now.
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  Speaker 1: Sam. We had a couple of people get in contact
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  Speaker 1: with us yesterday about the New Year's Eve concerts, saying
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  Speaker 1: they didn't have an issue in terms of buying tickets
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  Speaker 1: to the concert.
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  Speaker 3: They were able to do that.
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  Speaker 1: But then when it came to picking them up, because
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  Speaker 1: you've got to go and pick them up at the waterfront,
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  Speaker 1: don't you.
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  Speaker 4: Yeah, So thanks for letting us know about that. We
• 0:27
  Speaker 4: were aware yesterday that classic Darwin everyone decided at the
• 0:32
  Speaker 4: same time that they'd come and pick their tickets up.
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  Speaker 4: So there's a couple of messages in this. One is
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  Speaker 4: we're nearly sold out of tickets, so people that want
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  Speaker 4: to buy tickets please.
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  Speaker 2: Go and do it now.
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  Speaker 4: And remember there are no tickets for sale on the night,
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  Speaker 4: so you cannot come and just pay and.
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  Speaker 2: Arrive on the nineties.
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  Speaker 4: Yeah, so head to Waterfront dot nt dot gov, TODAU
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  Speaker 4: to check out tickets and secure your tickets. The second
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  Speaker 4: part is then you've got to bring your ticket purchase
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  Speaker 4: to the Waterfront to pick up your actual wristband, which
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  Speaker 4: is what you're wear on the now. So we want
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  Speaker 4: the night to be really quick. People in you've got
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  Speaker 4: a wristband or you don't. You know, that should be smooth.
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  Speaker 4: And what happened yesterday is we've got the wristbands are
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  Speaker 4: available to collect from Santa's Grotto right at the waterfront.
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  Speaker 2: Quick plug for Santa's Grotto.
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  Speaker 4: Three awesome pictures with Santa and we'll email them to
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  Speaker 4: you or you can get them off our social media
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  Speaker 4: and they're really professional.
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  Speaker 2: It looks fantastic. So Santa's Grotto is on each night.
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  Speaker 4: But so Santa's Grotto you can come and pick up
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  Speaker 4: every Monday, Wednesday and Saturday. And we've had these riskbands
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  Speaker 4: available for collection since the seventh of December, and I
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  Speaker 4: think what happened yesterday we noticed collections hadn't been that high,
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  Speaker 4: so and a reminder email went out and we got smashed,
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  Speaker 4: absolutely smashed.
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  Speaker 1: So everybody turned up to collect their wristbands.
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  Speaker 4: So that first hour there was a big line, and
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  Speaker 4: I really do apologize for people who encountered that. After that,
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  Speaker 4: we added additional staff and we're pretty confident what I
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  Speaker 4: want people.
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  Speaker 2: To do if they can.
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  Speaker 4: Is as soon as you buy the ticket, try to
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  Speaker 4: down and collect your risk band. It'll just so because
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  Speaker 4: you know everyone will avoid it. And then that last week,
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  Speaker 4: I'm just.
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  Speaker 3: Going to say, it's going to go crazy, isn't it?
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  Speaker 3: Because how many?
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  Speaker 1: So, how many people are you able to have at
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  Speaker 1: the waterfront on New.
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  Speaker 2: Year's Well, it's yeah, there is a lot.
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  Speaker 4: We're not We've got COVID rules that we have to
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  Speaker 4: comply with with spacing. What I can say is that
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  Speaker 4: we're nearly sold out and we're we're trying to keep
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  Speaker 4: it at a comfortable capacity. But yeah, there's there's maybe
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  Speaker 4: thousand or so tickets left. It's a big space, so
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  Speaker 4: people need to really get inquacs.
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  Speaker 1: And so then when you talk about people collecting their wristbands,
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  Speaker 1: like would you say ten percent of being collected so
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  Speaker 1: far a small number by the sounds of it have
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  Speaker 1: been corrected.
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  Speaker 4: We're only at probably thirty percent have been collected. So
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  Speaker 4: if people just come when they buy it, or if
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  Speaker 4: you have bought it, you know, like come down, we'll
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  Speaker 4: manage it. If it gets busy, we will get onto
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  Speaker 4: it with additional staffing. It's just hard because you know,
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  Speaker 4: having staff sitting there when no one's rocking up as
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  Speaker 4: a bit of a waste. But we'll try to respond
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  Speaker 4: if we see lines right, And I just apologize that
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  Speaker 4: it got very busy.
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  Speaker 1: Earlier, and it'll probably you know a classic Darwin I reckon,
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  Speaker 1: it'll probably get to the point the week before where
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  Speaker 1: everybody rocks up to collect their wristbands, and it will
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  Speaker 1: potentially get quite busy.
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  Speaker 3: So I'm sure you amp up.
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  Speaker 4: Yeah, We're going to monitor those collections and keep sending
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  Speaker 4: the reminders. So as they said yesterday, a reminder went
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  Speaker 4: out and I think that should get everyone. So hopefully
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  Speaker 4: everyone listens to your show. So this is another mind
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  Speaker 4: everyone listens, making sure that they do.
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  Speaker 2: We've got to get down.
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  Speaker 4: Pick up your wristbands, and then it will make it
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  Speaker 4: smooth on the night and you won't be stuck in
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  Speaker 4: that last week line.
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  Speaker 1: Ye yeah, absolutely, and won't end up those in a line,
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  Speaker 1: you know, waiting to collect them. So if you are
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  Speaker 1: out there listening, if you've purchased those tickets for New Years,
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  Speaker 1: make sure you get down to the waterfront and collect
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  Speaker 1: your wristbands. Collect them early so that you don't have
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  Speaker 1: to worry about that sort of the week before or
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  Speaker 1: in the days leading in.
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  Speaker 2: The other thing is to prepare for the night.
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  Speaker 4: Check out the map, which is there when you buy
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  Speaker 4: your tickets, and you can go back and have a
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  Speaker 4: look at it. It allocates different areas, so like we
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  Speaker 4: have a family seeding sort of area, and then the
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  Speaker 4: main part in front of the stage is largely standing
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  Speaker 4: only because of the capacity we've got, so families and attendees.
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  Speaker 4: Just have a think about what you want the night
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  Speaker 4: to look like. Other important messages. You can't bring anything
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  Speaker 4: on the night except the empty water bottle, have hydration stations,
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  Speaker 4: there's a bar, and there's heaps of food outlets.
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  Speaker 2: But just start to think about that so there's no
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  Speaker 2: surprise if you've got.
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  Speaker 3: Little ease, can you bring the bottles and things like that.
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  Speaker 4: We put a provision for particularly the underfires for the lilies,
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  Speaker 4: but you can understand a big event like this, we
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  Speaker 4: can't have people bring eski's absolutely unless you want to
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  Speaker 4: sit on the fringes. Probably don't bring cheese and stuff
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  Speaker 4: like that, but there are different spaces. And check out
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  Speaker 4: that map and look at the terms and just have
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  Speaker 4: a think about it. It's going to be the best
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  Speaker 4: New Years ever. But it's just a little bit of
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  Speaker 4: planning because it's a little bit different.
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  Speaker 1: Yeah, and I guess a look a lot of the
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  Speaker 1: younger generation are probably quite aware that when you go
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  Speaker 1: to a concert you don't really your deck chair and DENISKI.
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  Speaker 1: But for us that are a little bit more relaxed
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  Speaker 1: and like to enjoy things differently, you know, we may
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  Speaker 1: have been thinking that that was something that we could do.
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  Speaker 4: I made sure there's a good range of responsible beverages
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  Speaker 4: for us screen that aren't used to the rave parties.
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  Speaker 4: I don't have a glows stick collection anymore.
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  Speaker 2: You probably do cave, but I definitely die. But it
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  Speaker 2: will be a good night for everyone.
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  Speaker 4: And the other thing I should say is when poor
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  Speaker 4: patrols on, there's two shows early on in the night.
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  Speaker 4: We're going to make space for kids to get right
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  Speaker 4: up to the stage, dance away and enjoy all of that.
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  Speaker 4: But that principal area in front of the stage is
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  Speaker 4: standing room only, So just families, think about where you
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  Speaker 4: want to sit, how you want the night to go.
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  Speaker 2: But please get tickets. It's going to be awesome. And
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  Speaker 2: theyre nearly so well.
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  Speaker 1: Gee, it sounds like there's had to be a lot
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  Speaker 1: of thought and a lot of organization from you guys
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  Speaker 1: into this because it's going to be very.
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  Speaker 3: Different to what it's been in previous years for New.
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  Speaker 2: Year, totally different. But we love it because it's so exciting.
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  Speaker 4: Tones and Iron Shepherd are the biggest names around and
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  Speaker 4: the five weeks. As I said last time, I was
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  Speaker 4: on biggest ever and control. People are just going crazy
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  Speaker 4: for poor patrol.
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  Speaker 2: So it's great.
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  Speaker 4: Kids go berserk, fantastic, I know, and I hope everyone
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  Speaker 4: enjoys it.
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  Speaker 2: Thankfully, big night.
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  Speaker 1: Yeah, thankfully for me, much like the Wiggles, my children
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  Speaker 1: are passed that stuff.
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  Speaker 2: I was watching.
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  Speaker 1: It's great, that's right, Sam. How did that first weekend
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  Speaker 1: of the new water fun course? What's it called? What's
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  Speaker 1: the exact wording for?
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  Speaker 2: So good?
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  Speaker 4: The aqua parks be impacked. People are really embracing it.
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  Speaker 4: The feedback I've had is that wonderfully run. It's such
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  Speaker 4: a professional, good looking setup, and people are really enjoying it.
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  Speaker 4: I do laps occasionally around the re Lagoon and I
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  Speaker 4: was swimming around it yesterday with that storm. It was
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  Speaker 4: beautiful and cool. People were climbing all over it. They
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  Speaker 4: looked tired, but they were having fun.
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  Speaker 2: So it's great. It's a great thing to do.
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  Speaker 4: And remember again through our website there's links to get
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  Speaker 4: tickets to that and you can check it out. It's
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  Speaker 4: a great thing for this season when people are looking
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  Speaker 4: for things to do.
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  Speaker 3: Well, good stuff.
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  Speaker 1: Good to catch up with you and thanks for letting
• 6:59
  Speaker 1: us know exactly what the situation was there yesterday with
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  Speaker 1: those with the tickets for New Years. So just a
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  Speaker 1: reminder everybody get there. Make sure you get there, I
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  Speaker 1: would say over the next few days, like if you've
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  Speaker 1: booked your tickets, try your.
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  Speaker 4: Tickets first and then get there and pick up your wristbands.
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  Speaker 4: The buying tickets is super easy. It's all online. You
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  Speaker 4: have a QR code thing that's scanned and if people
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  Speaker 4: just come in a constant stream.
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  Speaker 2: It's a really quick process to get your wristband.
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  Speaker 4: But just try to get it straight after you buy
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  Speaker 4: that ticket and everyone will have a great night.
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  Speaker 3: Yeah, absolutely well.
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  Speaker 1: Sam Burke, the Darwin Waterfront Corporation General Manager, good to
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  Speaker 1: speak with you this morning.
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  Speaker 3: Thank you for your time.
• 7:33
  Speaker 2: Thanks Katie,