Latest / Omni Talk Retail / Apparel on DoorDash Is the Next Big Shift | Fast Five Shorts
Transcript
- 0:00Four
- 0:00apparel
- 0:00retailers,
- 0:01Urban
- 0:01Outfitters,
- 0:02Steve
- 0:02Madden,
- 0:03Dolce
- 0:03Vita,
- 0:03a
- 0:03Steve
- 0:04Madden
- 0:04brand,
- 0:04and
- 0:05Rally
- 0:05House,
- 0:05are
- 0:05set
- 0:06to
- 0:06launch
- 0:06on
- 0:06DoorDash.
- 0:07According
- 0:08to
- 0:08Chain
- 0:08Storeage.
- 0:09The
- 0:09four
- 0:09brands
- 0:10are
- 0:10expected
- 0:10to
- 0:11go
- 0:11live
- 0:11on
- 0:11DoorDash
- 0:12during
- 0:12spring
- 0:12of
- 0:132026,
- 0:14significantly
- 0:14expanding
- 0:15the
- 0:15platform's
- 0:15apparel
- 0:16selection
- 0:16and
- 0:16giving
- 0:17customers
- 0:17access
- 0:17to
- 0:18fashion
- 0:18and
- 0:18fan
- 0:18gear
- 0:19via
- 0:19on
- 0:19demand
- 0:19delivery.
- 0:20The
- 0:21announcements
- 0:21come
- 0:21shortly
- 0:22after
- 0:23footlocker
- 0:23launched
- 0:24on
- 0:24DoorDash
- 0:24in
- 0:25March
- 0:25of
- 0:252026.
- 0:26More
- 0:27than
- 0:2730%
- 0:27of
- 0:27DoorDash's
- 0:28monthly
- 0:28active
- 0:29US
- 0:29users
- 0:30are
- 0:30already
- 0:30shopping
- 0:31across
- 0:31grocery
- 0:31and
- 0:32retail
- 0:32categories
- 0:33on
- 0:33the
- 0:33platform,
- 0:33which
- 0:33could
- 0:34be
- 0:34a
- 0:34signal
- 0:34of
- 0:34the
- 0:35genuine
- 0:35behavioral
- 0:35shift
- 0:36underway
- 0:36beyond
- 0:36restaurant
- 0:37delivery
- 0:37on
- 0:37the
- 0:38platform.
- 0:38Chris,
- 0:39is
- 0:39apparel
- 0:40on
- 0:41apparel
- 0:41on
- 0:41DoorDash
- 0:42a
- 0:42real
- 0:42durable
- 0:43retail
- 0:43channel
- 0:43for
- 0:43apparel
- 0:44brands
- 0:44or
- 0:44is
- 0:44it
- 0:44more
- 0:45of
- 0:45a
- 0:45novelty?
- 0:45That
- 0:45sounds
- 0:46great
- 0:46in
- 0:46a
- 0:46press
- 0:46release.
- 0:47Oh,
- 0:48wow.
- 0:49Yeah,
- 0:49great
- 0:50question.
- 0:50Let
- 0:51me
- 0:51think
- 0:51about
- 0:51that
- 0:51for
- 0:51a
- 0:51sec.
- 0:52I
- 0:52mean,
- 0:52I
- 0:52think,
- 0:53I
- 0:54think
- 0:54it
- 0:54most
- 0:54definitely
- 0:55is
- 0:56a
- 0:56real
- 0:56durable
- 0:56retail
- 0:57channel.
- 0:57And
- 0:57I
- 0:58mean
- 0:58it's
- 0:58kind
- 0:58of,
- 0:59I
- 0:59mean,
- 0:59in
- 1:00some
- 1:00ways
- 1:00it
- 1:00seems
- 1:00self
- 1:00evident
- 1:01in
- 1:01the
- 1:01number
- 1:01you
- 1:01just
- 1:01quoted
- 1:02to
- 1:02me
- 1:02because
- 1:02if
- 1:02that
- 1:02number
- 1:03is
- 1:03real,
- 1:03that
- 1:0330%
- 1:04of
- 1:04DoorDash
- 1:04users
- 1:05are
- 1:05cross
- 1:05shopping
- 1:06already.
- 1:07Now
- 1:07granted,
- 1:08it's
- 1:08like,
- 1:08what
- 1:08are
- 1:08they
- 1:08cross
- 1:09shopping
- 1:09for?
- 1:09Is
- 1:10what
- 1:10I'd
- 1:10want
- 1:10to
- 1:10know
- 1:10more
- 1:11about.
- 1:11But
- 1:12you
- 1:12know,
- 1:12that,
- 1:12that
- 1:12tells
- 1:13me
- 1:13that
- 1:13there's
- 1:13potentially
- 1:14a
- 1:14there
- 1:14there.
- 1:14But,
- 1:15you
- 1:15know,
- 1:16you
- 1:16know,
- 1:16but
- 1:17even
- 1:17when
- 1:17I
- 1:17think
- 1:17about
- 1:17that
- 1:17and
- 1:17I
- 1:18step
- 1:18back,
- 1:18you
- 1:18know,
- 1:18I've
- 1:19talked
- 1:19on
- 1:19this
- 1:19show
- 1:20and
- 1:20numerous,
- 1:21numerous
- 1:21times
- 1:22about
- 1:22how
- 1:22the
- 1:23Dash
- 1:23pass
- 1:24particularly
- 1:24is
- 1:25the
- 1:25number
- 1:25one
- 1:26membership
- 1:26I
- 1:27would
- 1:27want
- 1:27to
- 1:27give
- 1:27up
- 1:28the
- 1:28least.
- 1:28I'd
- 1:28give
- 1:29up
- 1:29prime
- 1:29before
- 1:29that,
- 1:30I'd
- 1:30give
- 1:30up
- 1:30Walmart
- 1:31plus
- 1:31before
- 1:31it.
- 1:32And
- 1:32so
- 1:32I
- 1:32think
- 1:32that
- 1:33shows
- 1:33you
- 1:33just
- 1:33how
- 1:33powerful
- 1:34DoorDash
- 1:34can
- 1:35be
- 1:35in
- 1:35terms
- 1:35of
- 1:35creating
- 1:36kind
- 1:36of
- 1:36the
- 1:37next
- 1:37gen
- 1:37marketplace
- 1:38across
- 1:39many
- 1:39categories.
- 1:40And
- 1:40the
- 1:40other
- 1:40point
- 1:40I'll
- 1:41mention
- 1:42is
- 1:43Sarah
- 1:43Engel
- 1:44of
- 1:44January
- 1:44Digital.
- 1:45When
- 1:45I
- 1:45interviewed
- 1:45her
- 1:45on
- 1:46stage
- 1:46at
- 1:46Shop
- 1:46Talk
- 1:47last
- 1:47week,
- 1:48she
- 1:48had
- 1:48a
- 1:48really
- 1:48good
- 1:49point.
- 1:49She
- 1:49said
- 1:49like,
- 1:50you
- 1:50know,
- 1:50she
- 1:50needed
- 1:51some,
- 1:51I
- 1:51think
- 1:51she,
- 1:51I
- 1:51think
- 1:52she
- 1:52actually
- 1:52needed
- 1:52maybe
- 1:52some
- 1:53piece
- 1:53of
- 1:53clothing.
- 1:53I
- 1:53can't
- 1:53remember.
- 1:54So,
- 1:54but
- 1:54she
- 1:55said
- 1:55like
- 1:55I
- 1:55door
- 1:56dashed
- 1:56it.
- 1:56And
- 1:56I
- 1:57was
- 1:57like,
- 1:57yeah,
- 1:57you're
- 1:57right.
- 1:58Like
- 1:58that's,
- 1:59that's
- 1:59a
- 1:59really
- 1:59interesting
- 2:01phenomenon
- 2:01that's
- 2:01starting
- 2:02to
- 2:02happen.
- 2:02Is
- 2:02that
- 2:02door
- 2:03dashing?
- 2:03It
- 2:03is
- 2:03now
- 2:04part
- 2:04of
- 2:04our
- 2:04lexicon.
- 2:05The
- 2:05same
- 2:05as
- 2:05like
- 2:05I
- 2:06took
- 2:06an
- 2:06Uber,
- 2:06you
- 2:07know,
- 2:07and
- 2:07I
- 2:07don't,
- 2:07I
- 2:07don't,
- 2:08I
- 2:08don't
- 2:08even
- 2:08say
- 2:08that
- 2:08about
- 2:08Amazon.
- 2:09I
- 2:09don't
- 2:09say
- 2:09I
- 2:09Amazon
- 2:10did
- 2:10or
- 2:10I
- 2:11primed
- 2:11it,
- 2:11you
- 2:12know,
- 2:12but
- 2:12I
- 2:12do
- 2:13say
- 2:13that
- 2:13about
- 2:13doordash
- 2:14and
- 2:14so,
- 2:15so
- 2:15that
- 2:15tells
- 2:15me
- 2:16that,
- 2:16you
- 2:16know,
- 2:17this
- 2:18platform
- 2:20can
- 2:20be
- 2:21much
- 2:21more
- 2:21powerful
- 2:22than
- 2:22we
- 2:22think
- 2:22in
- 2:22the
- 2:22long
- 2:23run.
- 2:23So
- 2:23I
- 2:23wouldn't
- 2:23discount
- 2:24this,
- 2:24this
- 2:24headline
- 2:25at
- 2:25all.
- 2:25Everyone
- 2:26but
- 2:26Jenna,
- 2:27what
- 2:27do
- 2:27you
- 2:27think?
- 2:27Do
- 2:27you
- 2:27use
- 2:27doordash?
- 2:28What?
- 2:29To
- 2:29what
- 2:29degree
- 2:29do
- 2:29you
- 2:30use
- 2:30DoorDash
- 2:30and
- 2:30you
- 2:31know,
- 2:31how
- 2:31do
- 2:31you
- 2:31think
- 2:31about
- 2:31it?
- 2:32Yeah,
- 2:32I'm
- 2:32a
- 2:33big
- 2:33doordash
- 2:33user
- 2:33for
- 2:34sure.
- 2:35I
- 2:35have
- 2:35little
- 2:35kids
- 2:36at
- 2:36home.
- 2:36I'm
- 2:36delivering
- 2:36everything.
- 2:37That's
- 2:38groceries,
- 2:38that's
- 2:39food.
- 2:39I'm
- 2:39delivering
- 2:40everything.
- 2:40So
- 2:40doordash
- 2:41is
- 2:41a
- 2:41big,
- 2:41big
- 2:41component
- 2:42in
- 2:42our
- 2:42house.
- 2:42Wow.
- 2:42Okay.
- 2:44So
- 2:45I
- 2:45think
- 2:45you're
- 2:45right.
- 2:46We're
- 2:46going
- 2:46to
- 2:46be
- 2:46on
- 2:46the
- 2:46same
- 2:46page
- 2:46with
- 2:47a
- 2:47lot
- 2:47of
- 2:47these
- 2:47headlines.
- 2:48So
- 2:48I
- 2:48have
- 2:48to
- 2:49agree.
- 2:50I
- 2:50don't
- 2:50think
- 2:50people
- 2:51need
- 2:51apparel
- 2:51in
- 2:52an
- 2:52hour.
- 2:52But
- 2:52behavior
- 2:53shifting
- 2:53convenience
- 2:53is
- 2:54winning
- 2:54in
- 2:54every
- 2:54category
- 2:55and
- 2:55doordash
- 2:56already
- 2:56owns
- 2:56that
- 2:56relationship.
- 2:57So
- 2:58that
- 2:58stat,
- 2:58like
- 2:58you
- 2:58said
- 2:58about
- 2:59cross
- 2:59shopping
- 3:00is
- 3:00the
- 3:00key.
- 3:00And
- 3:01maybe
- 3:01they're
- 3:01cross
- 3:02shopping
- 3:02other
- 3:02industries
- 3:03but
- 3:03once
- 3:03consumers
- 3:04are
- 3:04in
- 3:04the
- 3:04ecosystem,
- 3:05adding
- 3:05categories
- 3:06is
- 3:06easy.
- 3:07So
- 3:08I
- 3:08don't
- 3:08think
- 3:08this
- 3:08is
- 3:08about
- 3:08replacing
- 3:09traditional
- 3:09E
- 3:10commerce.
- 3:10It's
- 3:10about
- 3:11capturing
- 3:11incremental
- 3:12demand.
- 3:13I
- 3:13would
- 3:13certainly
- 3:13be
- 3:14one
- 3:14to
- 3:14get
- 3:14a
- 3:14last
- 3:14minute
- 3:15outfit
- 3:15or
- 3:15game
- 3:16day
- 3:16gear
- 3:16or
- 3:16something
- 3:17like
- 3:17that.
- 3:18So
- 3:18I
- 3:18don't
- 3:18think
- 3:18it's
- 3:19going
- 3:19to
- 3:19be
- 3:19a
- 3:19primary
- 3:19channel,
- 3:20but
- 3:20it's
- 3:20absolutely,
- 3:21I
- 3:21think
- 3:21a
- 3:21meaningful
- 3:22secondary
- 3:23channel
- 3:23and
- 3:23brands
- 3:23that
- 3:23ignore
- 3:24it
- 3:24are
- 3:24going
- 3:24to
- 3:24miss
- 3:24easy
- 3:25wins.
- 3:26Yeah,
- 3:26that,
- 3:26that's
- 3:27the
- 3:27game
- 3:27day
- 3:28thing
- 3:28that
- 3:28they
- 3:28talked
- 3:29about
- 3:29in
- 3:29the
- 3:29headline
- 3:30in
- 3:30the
- 3:30story
- 3:30too.
- 3:31That's
- 3:31really
- 3:31interesting
- 3:31too.
- 3:31So
- 3:32like
- 3:32you're
- 3:32a
- 3:32Spartan
- 3:32fan,
- 3:33right?
- 3:33You're
- 3:33a
- 3:33Michigan
- 3:33State
- 3:34or
- 3:34two.
- 3:34Jen,
- 3:35Jen,
- 3:35Jen.
- 3:35Jen's
- 3:36also
- 3:36Michigan
- 3:36Stater
- 3:37from
- 3:37Jay
- 3:37Recruiting.
- 3:38So
- 3:38like
- 3:39could
- 3:39you
- 3:39see
- 3:39the
- 3:39use
- 3:40case?
- 3:40Because
- 3:40I
- 3:40think
- 3:40I
- 3:41could
- 3:41where
- 3:41like
- 3:41okay,
- 3:42I'm,
- 3:42it's
- 3:42game
- 3:43day,
- 3:43you
- 3:43know.
- 3:44Well,
- 3:44unfortunately
- 3:44there
- 3:45isn't
- 3:45a
- 3:45game
- 3:45for
- 3:45the
- 3:45Spartans
- 3:46this
- 3:46week.
- 3:46Not
- 3:46to,
- 3:47not
- 3:47to,
- 3:47you
- 3:47know,
- 3:47throw
- 3:48salt,
- 3:49but
- 3:49I
- 3:50kind
- 3:50of
- 3:50had
- 3:50to.
- 3:50But
- 3:51let's
- 3:51say
- 3:51there
- 3:51was
- 3:51a
- 3:51game.
- 3:52I
- 3:52could
- 3:52see
- 3:52you
- 3:52like
- 3:53going
- 3:53on
- 3:53doordash
- 3:53to
- 3:54get
- 3:54food
- 3:54for
- 3:54the
- 3:55party
- 3:55that
- 3:55you're
- 3:55throwing
- 3:55the
- 3:56game
- 3:56watching
- 3:56party
- 3:56and
- 3:57then
- 3:57being
- 3:57like,
- 3:58and
- 3:58then
- 3:58they're
- 3:58going
- 3:58to
- 3:59serve
- 3:59up
- 3:59an
- 3:59ad
- 3:59for
- 4:00Michigan
- 4:00State
- 4:00apparel
- 4:01that
- 4:01you
- 4:01can
- 4:01have
- 4:01delivered
- 4:02to
- 4:02your
- 4:02house
- 4:02very
- 4:03quickly.
- 4:03Like
- 4:03that's
- 4:04a
- 4:04use
- 4:04case
- 4:04you
- 4:04could
- 4:04see,
- 4:05right?
- 4:06Absolutely.
- 4:06I
- 4:06even
- 4:06think
- 4:07about
- 4:07for
- 4:07my
- 4:07kids,
- 4:07we're
- 4:08going
- 4:08out
- 4:08tailgating
- 4:08and
- 4:08I'm
- 4:09like,
- 4:09oh
- 4:09no,
- 4:09all
- 4:09of
- 4:09their
- 4:10sparty
- 4:10outfits
- 4:10don't
- 4:10fit.
- 4:11Anymore.
- 4:11I
- 4:11could
- 4:11easily.
- 4:12It's
- 4:12a
- 4:12quick
- 4:13thing,
- 4:13so.
- 4:14Right,
- 4:14Right.
- 4:14Yes,
- 4:15of
- 4:15course.
- 4:15No
- 4:15one
- 4:15would
- 4:15really
- 4:16want
- 4:16to
- 4:16put
- 4:16their
- 4:16kids
- 4:16in
- 4:16sparty
- 4:17gear,
- 4:17but
- 4:17once
- 4:17you
- 4:17get
- 4:18past
- 4:18that,
- 4:19anything's
- 4:20on
- 4:20the
- 4:20table.
- 4:20Right.
- 4:21But,
- 4:21yeah,
- 4:21I
- 4:21mean,
- 4:21that's.
- 4:22That's
- 4:22what
- 4:22they're
- 4:22going
- 4:22for
- 4:23here,
- 4:23right,
- 4:23Jenna?
- 4:23Yeah.
- 4:23So,
- 4:24yeah.
- 4:24So
- 4:24it's
- 4:24really.
- 4:24It's
- 4:25really.
- 4:25It's.
- 4:25It's
- 4:25actually
- 4:26really
- 4:26interesting,
- 4:26like
- 4:27how
- 4:27lockstep
- 4:27we
- 4:28are
- 4:28on
- 4:28these
- 4:28headlines.
- 4:28I.