苦しみは隠れた原価である
What if employee suffering were treated as a hidden business cost? In this episode, I explore how companies carefully track materials, logistics, labor, inventory, and productivity while largely ignoring the emotional and psychological costs of unnecessary meetings, internal politics, excessive approvals, difficult managers, and endless coordination. Employee suffering consumes time, energy, and concentration, yet customers do not pay more because workers suffered. In that sense, suffering can become a cost without creating added value. Before cutting headcount, companies should consider…
The skinny
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