Latest / The Feed & The Thread / The Feed & The Thread - August 28, 2026
Transcript
- 0:00We're designing the wrong kind of AI. You mean the chatbots we
- 0:03keep building? Exactly, because the real shift is tiny models
- 0:06living inside your existing buttons.
- 0:12Welcome to The Feed and The Thread, brought to you by
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- 0:20while you're at it, get caught up on UX fundamentals with five
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- 0:39We keep treating AI like a conversation partner, but that's
- 0:42a bad fit for complex work. Today's Feed looks at why we
- 0:45need to stop bolting chat windows onto old interfaces and
- 0:48start building smarter, faster tools instead. Dan Saffer at
- 0:52CMU makes the case in "Welcome to AI Widgets" that we should
- 0:55evolve traditional UI components rather than replacing them with
- 0:58chat. He points out that scrollbars and menus haven't
- 1:01changed since the seventies, while current AI integration
- 1:04just adds a linear text box. Saffer argues that typing is
- 1:07inefficient for complex tasks, so we need parallel interactions
- 1:11like looking and pointing. This shifts the goal from replacing
- 1:14the interface to making the objects inside it intelligent.
- 1:17Patrick Neeman at UX Design.cc argues in "What Blade Runner got
- 1:21wrong about AI (so far)" that our cinematic expectations of AI
- 1:24are fundamentally flawed. We prepared for physical androids,
- 1:27but we got disembodied language models trapped in text boxes.
- 1:30Neeman uses Moravec's paradox to explain why high-level cognition
- 1:34arrived before basic physical dexterity. We have powerful AI,
- 1:37but we lack the affordances and signifiers needed for intuitive
- 1:40interaction. That leaves users staring at a blank box, unsure
- 1:44of what to do next. Luke Wroblewski writes on his blog:
- 1:47"Little Bits of Intelligence", focusing on small, fast AI
- 1:50models embedded directly into software. This approach lets
- 1:53applications move away from rigid, deterministic behaviors
- 1:56where users must adapt to computer syntax. By using
- 1:59semantic search and multi-modal parsing, these systems interpret
- 2:02natural language and translate intent into structured data. The
- 2:06real transformation isn't the large model, but the little bits
- 2:09of intelligence that bend the interface to human needs. Other
- 2:12reads today from UX Planet on designing trust, Deque Blog on
- 2:15testing custom elements, and ACM Interactions on designing AI
- 2:19that knows its limits.
- 2:27Designers are spending less time debating the ethics of
- 2:30artificial intelligence and more time fixing the specific,
- 2:33mechanical failures that happen when we treat chat interfaces
- 2:36like actual workspaces. Over on r/UI_Design, someone is asking
- 2:40for feedback on a portfolio revamp that leans heavily into
- 2:43smooth scroll animations and interactive elements. The goal
- 2:46is to guide visitors naturally through the content, but the
- 2:49real question is whether those visual flourishes actually help
- 2:52the user or just distract from the work itself. We keep adding
- 2:56motion to prove we can, yet we rarely ask if that motion makes
- 2:59the portfolio easier to scan. For a practitioner, this is a
- 3:02reminder that engagement isn't the same as clarity, and a
- 3:05pretty scroll doesn't replace a clear narrative. In
- 3:08r/UI_Design, a designer is sharing a weather app concept
- 3:11inspired by the retro aesthetic of an old school skiing video
- 3:14game. They used AI tools to generate the mockups and place
- 3:17them on device frames, asking if the community loves or hates the
- 3:20sticker-notebook look. It's a fun exercise in style, but it
- 3:23highlights a broader tension: we're using generative tools to
- 3:27make things look cool, rather than to solve structural
- 3:30problems. The risk is that we confuse visual novelty with
- 3:33functional innovation, leaving the underlying interface logic
- 3:36untouched. Also on r/UI_Design, a case study tackles the context
- 3:39drift problem in AI customer support chatbots. The bot loses
- 3:42track of history, and simply increasing the context window
- 3:45just made the system slower and more expensive. Periodic
- 3:48summarization helped, but the final solution required a more
- 3:51nuanced approach to memory management. This is exactly the
- 3:55kind of friction that proves chat windows are bad fits for
- 3:58complex tasks. We need tools that handle state reliably, not
- 4:01just interfaces that pretend to understand nuance through text
- 4:04alone. Over on r/UI_Design, a student built a university
- 4:07timetable app to replace a messy spreadsheet, explicitly applying
- 4:10human-computer interaction principles. They're asking for
- 4:13feedback on the quality of the work, which serves as a great
- 4:17example of replacing a generic tool with a purpose-built
- 4:20interface. When we stop bolting chat onto old workflows and
- 4:23start designing for the specific task, the results are faster and
- 4:26more intuitive. That's the shift we need to make. In r/hci, a
- 4:29designer with two years of experience is weighing an MS in
- 4:32HCI against an MBA to move into product management. They're
- 4:36worried about the cost versus the value, noting that their
- 4:39current job might offer more practical learning than a
- 4:41degree. It's a valid concern, especially when AI is changing
- 4:45what skills are actually needed. The credential matters less than
- 4:48the ability to defend your decisions, and real world
- 4:51experience often teaches that better than any classroom. The
- 4:54common thread today isn't about the technology itself, but about
- 4:57where we put our energy. We're moving away from surface level
- 5:01aesthetics and toward the hard, structural work of making tools
- 5:04that actually fit the job.
- 5:13Chicago Camps is hosting Leadership By Design on Thursday
- 5:15& Friday, September 17 & 18. It's an online event, so you can
- 5:18join from anywhere in the world! Tickets are free, thanks to the
- 5:21generosity of the community! If it's within your budget, you can
- 5:24purchase a general admission ticket for only twenty six
- 5:27dollars - with limited early bird tickets at only fifteen
- 5:30dollars. Get tickets now at Chicago Camps dot org.
- 5:40Dan Saffer's argument that we should evolve existing UI
- 5:42components rather than replacing them with chat feels like the
- 5:45structural correction we've been waiting for. He points out that
- 5:48scrollbars and menus haven't fundamentally changed since the
- 5:50seventies. Meanwhile, current AI integration just slaps a linear
- 5:53text box onto a complex problem. That's not evolution. That's
- 5:56regression. It's inefficient. Typing is a bottleneck for
- 5:59complex tasks. Saffer suggests we need parallel interactions
- 6:01like looking and pointing. And looking at the thread in
- 6:04r/UI_Design, where a student built a specific timetable app
- 6:07to replace a messy spreadsheet, you see the practical side of
- 6:09this. They didn't ask a chatbot to build it. They applied HCI
- 6:12principles to create a purpose- built interface. That's the
- 6:15shift. From generic conversation to specific utility. But
- 6:17there's a tension there. The student's app works because the
- 6:20domain is narrow. A university timetable has rules. But what
- 6:23about the ambiguous, open-ended work that most of us do? Saffer
- 6:26says we need to make the objects inside the interface
- 6:28intelligent. But if we don't have a chat window, how does the
- 6:31system handle nuance? We risk creating rigid tools that fail
- 6:34the moment the user deviates from the expected path. That's
- 6:36the trap of the chat interface too. It pretends to handle
- 6:39nuance but often forces you into its syntax. The alternative
- 6:42isn't rigidity. It's better parsing. Luke Wroblewski talks
- 6:44about little bits of intelligence that translate
- 6:46intent into structured data. We don't need a generalist chatbot.
- 6:49We need specialized widgets that understand context. The goal
- 6:52isn't to replace the interface. It's to make the interface
- 6:55understand the work. So the metric for success shifts. It's
- 6:57no longer about how conversational the AI feels.
- 6:59It's about how well the interface bends to human need
- 7:02without demanding a conversation. That's a harder
- 7:04engineering challenge. It requires semantic search and
- 7:07multi-modal parsing embedded directly into the workflow.
- 7:09Exactly. And that's where the value lies. We stop treating AI
- 7:12like a colleague we have to talk to.
- 7:15That's The Feed and The Thread for today. We'll catch you next
- 7:18time!