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208. Deploying technology to drive African airline profitability and improve the onboard passenger experience with Francois Chazelle, SITA for Aircraft
With increased operational costs, airlines are laser-focused on delivering efficiencies, whilst also improving the passenger experience and opportunities to generate ancillary revenues.
In this episode recorded on location in Magical Kenya during the AFRAA Stakeholder Convention, I was joined by Francois Chazelle, VP, Commercial Middle East, and Africa at SITA for aircraft.
In this episode, we discuss:
🛫 The factors driving passenger behavior and what passengers expect onboard?
✈️ How route optimization software can deliver tangible results in terms of reducing fuel burn
🌿 How do SITA's…
The skinny
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