Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK : Setting and meeting Standards in the Coffee Shop
Having high standards is part of what it means to be in specialty coffee. While it is true that we need to have reasonable tolerances built into our expectations, we also need to be specific in our communication, resourcing, and expectations so people know what it is they are aiming for in the cafe.
On today's Shift Break we talk about we we should be approaching setting and meeting standards in the shop and how your example and follow through is integral to your teams success.
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Defining Excellence and…
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