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Latest / Feds at the Edge

Ep. 272 Orchestrate AI for Greatest Impact

This podcast examined how government agencies can orchestrate AI with human oversight to improve service delivery while managing risk.

Pamela Fusting from Tennessee begins the discussion by referencing the adage, "start with the end in mind." A government leader should identify pain points in their administrative areas. From there, see whether AI can address the problem. Look for repetitive tasks and solid data.

To scale, review your business practices to see which ones you can consolidate and improve with AI.

Chris Dilley from ServiceNow reinforced the concept of picking a battle. He…

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