Adjusting to Life in a Nocturnal Business (with $525k SDE)
Tom & Dawson Matter bought a vent cleaning business operating out of a parking lot. The transition has been interesting.
Topics in Tom and Dawson’s interview:
Teaming up to acquire Pro Duct Cleaning
The nocturnal, detailed, messy nature of the work
Tom keeping his W-2 while Dawson runs operations
Maintaining a 42% margin
Learning to deal with angry customers
Upgrading the equipment and facilities
Hiring Dawson’s wife to help with operations
Switching from Google Calendar to a real CRM
Trouble communicating with employees
Chasing down payment from clients
References and how to contact Tom and…
The skinny
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