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Unlocking Growth Through Mindset and Strategy with Patricia Dent · The One Small Change Podcast

• 0:00
  Hello, everybody. We're at it again. And I am so
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  thrilled that you joined me on this journey of exploration and
• 0:07
  transformation. And I'm your host, Ewa McCoy. And I
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  bring almost 30 years of entrepreneurial experience and passion
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  for discovering growth through the power of seemingly small
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  change. So I know there are lots of places you could spend your time in,
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  so I'm excited that you're spending some time with me on this entrepreneurial
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  journey of exploration and inspiration. And this
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  week, we are talking with one of my favorite people, Patricia
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  Dent. Hey, Patricia. Hey there, Yvonne.
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  How's it going? It is. You know, if you wake up every
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  morning, you can say it's a good day. Yes. That's
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  true. It is true. So so you and I
• 0:48
  have talked often and and have have had a lot of fun
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  together. So I doubt seriously that we will
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  have a problem instilling some, incredible
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  Having some fun. Yeah. Having some fun and and and giving
• 1:02
  people some thoughts. So why don't you tell everybody what
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  it is you do, what you're passionate about, and what was the one
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  because we all have lots of them, but one of the many small changes
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  that made an impact in your life or business.
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  Happy to do that because I think mastering change is
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  huge. That's my personal belief. So I'm an entrepreneurial trainer and
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  coach and I have been for the last 14 years. It may be even a
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  little bit more than that I should count, but for the past at
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  least 14 years I have been introducing startups
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  to how to start up and set up their business and then grow it and
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  then I kind of hand off to other people where they
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  can, grow more fully if they're, if they want to,
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  it's really a personal decision but that training process
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  I take it, to quite a lengthy,
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  distance because I'm actually interested in the exit part of
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  business as well and even from the very beginning I would ask
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  people, so you're starting a business, what's your exit
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  strategy do you think? And they would say for the most part, you've got to
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  be kidding me, you You know, what are you what what are you talking about?
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  I'm just starting. You know, leave me alone. You say
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  that and that I mean, I know that that's what you're doing now, but
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  that was not originally what I think I
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  knew you for. True. Because I've really mostly focused
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  on startup, but although I and I will focus more on exit
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  because we're about to have a massive change in the entrepreneurial infrastructure
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  in terms of the, aging out of of different
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  classifications of entrepreneurs. But,
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  startup for me also means, okay, do you
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  think you might want to exit your business by selling
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  it? Do you think you might want to pass it along to your family?
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  Danger, danger, if you're going to think about,
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  not that your family is terrible people, but if you're thinking about
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  that, one of my colleagues at the local chamber of commerce, I'm on the
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  board there, I said said to him you've got this really great,
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  business in the trades. What do you see as your exit
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  strategy? Because I know darn well he's getting up there a
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  little. And he said, oh, I thought I would just give it to the kids.
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  I said I I gotta stop you there because because
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  so far there's, like, a lot of wisdom to unpack. First of all, it
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  is a wonderful strategy when you're putting your business together
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  to think about what the end result is going to be. What do where do
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  you wanna end up regardless whether you're gonna sell it or whatever. And
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  I think that in everybody's business, there is a point
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  where you may want to pivot. You know, you've done this, you're
• 3:50
  really good at it, and you go, I really would like to do something else.
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  Maybe I will That's true. You know? And so it
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  doesn't have to be just that you're up in age and you're getting rid
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  of it. It That's true. And I think, you know, the
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  other thing you said when you introduced yourself about change is,
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  you know, that is a big thing for me too. Change is constant.
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  It is. And if you want to keep getting clients, you have
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  to stay relevant, which means that you have to do some change. And that
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  change may be, I need to get into a different business. It
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  could be. That's very valid. Absolutely. So there is so much
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  so much dynamic so many dynamic pieces that are going on in
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  this Mhmm. That the idea of starting with you know, well,
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  I I call it dead reckoning. Where is it that you wanna end up? What
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  do you wanna be remembered for for your 1 100th birthday? But Exactly.
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  But the business perspective of putting together something
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  that somebody else may want. And and I have to laugh when you say
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  family because my family my family still
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  goes, I don't know what you do. That's true. Oh, my
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  God. That is so true for so many entrepreneurs. It's one of the things that
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  drives us insane. Your family doesn't understand why I'm doing
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  this and what I'm doing. Exactly. And, you know, I have had clients
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  that, you know, are getting ready to, you know, expand
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  their staff. And the first thing they think is, I'll give my kid a job.
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  And I'm like, no. Maybe not.
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  Let's I end I understand the reason for that, but let's talk
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  about what you actually need and then see if your your
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  child has those qualities and those skills, you know. Well, if
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  I can say one or one quick thing about that particular person that I talk
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  to who is in the trades, guess what his kids did? 1
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  was a lawyer, 1 was in finance. I said, did you ask
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  them? And when he finally did, imagine what they said.
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  No. The catastrophe that I
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  had was they were looking for somebody to manage in an
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  accounting office. Okay. And their
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  kid had been in the culinary arts. Oh.
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  And I said I said, how did when you've had to, like, correct
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  somebody and and give them bad news, how did you do that?
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  And he said, I told him to go in the in the pooler and cry
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  it out.
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  So, you know, that that's that that's the first
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  trap. That's the first challenge, I think, for entrepreneurs is
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  that we tend to want to get hire and involve
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  our family and friends who have may have our best interests at
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  heart, but typically do not have the skills that we need. Alright. So we
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  went on a totally different tangent. Let's get back. We did. Well well, one of
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  the things I in terms of change, particularly, and this has been
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  a particularly eventful 4 years that we've been in, you know,
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  who who's ever been in a pandemic that lasted, whatever,
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  and who wanted to have a downturn after we went through the pandemic?
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  So it's been quite a time of change. So the two things that are
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  really key for me are relationships with other entrepreneurs
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  and your community and the idea
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  that you can actually change things
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  so that if you don't and through that
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  my actually my small change if you wanted to hear about that now, if you
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  can hear about it later if you want, but, the small change that I found
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  really helpful is to unlock your mindset, not necessarily become a
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  guru,
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  become really adept at meditation or whatever it is, but
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  to unlock that negativity that we often
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  get nailed into, particularly if we look at the
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  conditions all around us, and maybe the conditions aren't so
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  welcoming, So that's the small change I've actually gone
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  through very recently. And and it is
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  my my version of that was,
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  believe it or not, a combination of 2 things. 1 was
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  Ted Lasso Okay. And one was and there
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  was a podcast that went with that that had a positive
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  psychologist and a leadership coach that right? Right.
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  And the other was this, you know, of course I took on positivity.
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  And it has totally changed
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  the way that I look at things. It has totally unlocked opportunities,
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  and which is why I now, at the end of my at the end of
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  my newsletter, go stay curious. You know, and
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  Ted Lasso said in an episode, are you being curious or are you being
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  judgmental? And I found myself in the
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  judgmental camp far too much. Right.
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  Right. And so, you know, it's interesting when you
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  you're curious and you say, tell me more about that before you
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  go, oh, that's not gonna work, or why would you do that?
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  You know? I know far too many people who do that immediately.
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  They find the fault because they wanna, and maybe it's a
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  process that they go through in order to find the fit, but it's a
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  very negative process. So I, was recently, in
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  fact, this earlier this week from somebody you know who's in
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  a, Minds RA, mastermind with us
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  and suggested, you know, I think you should look at this person. And
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  that was this is very new, but it's I feel like I'm at
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  home. So it was David Baer and he's written a book called
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  Mindhack And that is an easy way
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  of kind of taking a lot of complexity with positivity
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  and giving you a place to start. So I was really grateful for that
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  because you can get into this this I guess it's like
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  a shell. It's almost like, you know, having a closed mind that
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  has to process the amygdala is way too busy in those
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  minds. You know, the other thing and one of the bad things about this
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  particularly is for entrepreneurs who are bringing
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  on people, hiring people. Yes. The management style
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  is typically you you always tell them what they did wrong because
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  you're always under some kind of time constraint, and you need to get it fixed
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  or whatever. Very rarely do we tell
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  people what they're doing right. And I think that's why, you know, the
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  one minute manager is such a good a simple thing. It's
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  like, you know, you tell people when they
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  do something good, and it doesn't have to be that sandwich. Like, you did
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  this good, but this bad happened, and now this is you know? It can
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  just what a great job. You did exactly what I expected. I'm
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  you know? Thank you. Right? Right. And and you know what?
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  People will ask if they're conscious about their own performance and they want to
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  do better. They will ask, how can I do better? But if they're
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  afraid of what you're going to say, that sandwich was what was that? The
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  nineties I think? Where it was yes say something nice then say
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  something terrible then say something nice again. It'll make it all better.
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  Right? Yeah. So I you know and I think one of the reasons I
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  like the the model of creativity is
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  that, I think sometimes for those of
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  us that are in business, we can look at
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  positivity as like a woo woo thing. Do you know if it's like
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  Sometimes. Yes. You know? And and and I have to tell you that
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  I come from a place of being
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  highly type a, highly focused.
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  I'm a totally different person than you know, when when I first
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  got married, a friend of Oscar said to him, you know, I really
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  like Yvonne, but talking to her is like talking to a calculator. I feel
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  like I'm under interrogation. How much is it gonna cost? When are we gonna do
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  this? How much time is it gonna take? You know, I was just like,
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  mhmm. You know? On on everything that we did.
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  So, you know, but curiosity,
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  I know, is necessary for creativity. Creativity
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  is necessary for innovation. It
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  is. Absolutely. With people, part of that
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  innovation and change is the transformation that
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  you're gonna provide. And all of that starts with curiosity. If
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  you can't be curious, you're not gonna be able to do that, get
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  to that transformation. No, and I don't know
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  about you, but I got a little tired of having change thrust
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  on me, because and I realized one of the one of
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  the reasons that I think it kept happening was that when
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  change was happening it was not necessarily in my control, and
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  that's okay because that can happen a lot, but I felt
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  like I was being, layered with all of these different
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  things. One thing it did do is it forced me
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  to talk to a change as if I were, okay
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  what are you about? That curiosity that you mentioned, instead
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  of approaching it with, oh no, I'm gonna have to do this
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  again, it I realized it opened up the doors,
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  And that's really important because I've had change throughout my entire life,
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  some of it pretty major, and some of it I think you
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  know. But, I can remember thinking,
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  okay, this is gonna happen, so what are you gonna do to
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  be able to make it a comfortable change? And and I think
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  the other part to that that's so important is
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  how can I say this? I think because there's so many things we can't
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  control Yes. We we wanna hold on it's
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  it's like the tighter you hold on to something, the less control you
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  actually have. And it comes and it comes from a a
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  perspective of fear or scarcity. Always.
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  If if if I do the you know? And one of
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  the things that one of the best pieces of advice that I ever got
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  from somebody, which I'm very thankful for,
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  is I was like, alright. How do how do we figure out
• 13:55
  if this you know, we're gonna do a collaboration. How do we figure out who
• 13:58
  this client, you know, goes with or whatever? And there was this
• 14:02
  long silence, and I'm like, okay. I just stuck my foot in
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  it. And he's thinking, what a terrible person. You know?
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  And he said, you know what I found out? That the
• 14:13
  better quality of person you work with, the less you even have to
• 14:17
  worry about that because they know that the client
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  is the person who makes that choice. It's not your choice or my choice.
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  It's their choice. And I was like, oh my
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  god. That is so wonderful. Light bulb. Right? No. But
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  it's when you when you are coming from a place of scarcity, it's like this
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  client is my client, you know, and I you know? As opposed to
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  saying, you know, you should decide what's right for you.
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  Absolutely. And, you know, one of the things it's a relief to actually
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  take that position because you can't control most of
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  this anyway, so if you can't then, you know, you
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  might as well, be at peace with what's what's happening and
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  find out if it's possible. One of the the switches
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  over time that I found, I used to think that I could serve
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  everybody, you know, the great the greatness no more, yeah,
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  that and that is of course, you know, not true,
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  but one of the things that I found is I tend to gravitate to heart
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  centered people who have a mission, who want to do something that's
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  important, and I love that because helping
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  people make the world a better place is just a joy and most of
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  them are very grown up which is lovely. The ones who
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  are hanging on tightly to control, they haven't,
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  it's almost like the 3 year old, you know, having a tantrum,
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  yeah, so I'd rather not have to deal with that, I'd rather be
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  able to have things evolve and if you can just step back a little
• 15:46
  bit, it's a good thing. One of the things I I have in
• 15:49
  my entrepreneurial mindset class because that's
• 15:53
  a unit in my training because people aren't always aware
• 15:57
  is the pyramid of evil stuff. I don't know if I've ever talked to you
• 16:01
  about that. Oh, you never have. Okay. Well, I actually have
• 16:05
  a a slide that has a little pyramid on it, and it
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  talks about all of the things that really get in our
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  way, and just make our whole thing miserable,
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  and the of course I bet you could guess what's at the
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  top, but fear. Fear is at the top because
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  fear drives so many of our things, you know, our our,
• 16:26
  our scarcity responses that you mentioned, so many of them.
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  And of course up there is I can't and motivation and
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  procrastination. It's one of the things that if you can't figure
• 16:37
  out how to do, something, then you know
• 16:41
  something is is worrying you underneath, and it would be a really good idea
• 16:45
  to find out what that is for sure.
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  Imperfectionism, that's another one. That's one of my faves too.
• 16:52
  Well, I think, you know, there are many places
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  where we have intersections of the same ideas. Absolutely.
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  And so you're talking about your pyramid of
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  Evil stuff. Evil stuff. Sorry. And and I'm
• 17:07
  gonna sneeze. I'm sorry. At some point, I'm like oh, dear.
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  Okay. And so for me, you know, part of that is
• 17:15
  the limiting beliefs that so many of them come from our childhood. And
• 17:19
  Totally. If you take a look at them, most of them are there because, you
• 17:22
  know, our parents are trying to keep us safe. Society and our parents
• 17:26
  are trying to keep us safe, which may have worked as a child but do
• 17:29
  not serve us well now, partially because we're not children and also
• 17:33
  the world is very different. You know? That's true.
• 17:37
  I mean, you know, when you were growing, I don't know about you, but when
• 17:40
  I was growing up, the whole goal was to get a job that you could
• 17:42
  stay in for 30 years and then retire, which is totally
• 17:46
  disappeared from the face of the earth pretty much, you know, for
• 17:50
  most people. But I think I wanna go
• 17:53
  back because one of the things that I think is really important is although we're
• 17:57
  talking about changing and creativity and stuff like that, I think
• 18:00
  that's why it is so I should I I
• 18:04
  should be curious instead of preaching, I should ask.
• 18:08
  I should use my Good job. So I'm
• 18:12
  still learning. I'm still, you know, I'm still trans listening.
• 18:15
  So the question is, in this kind of
• 18:19
  environment, how important is it that you're in
• 18:23
  touch with your values and,
• 18:26
  kind of your framework that you want for the work that you do? I
• 18:30
  think it's huge. I think you cannot you cannot
• 18:34
  operate with purpose, let's put
• 18:38
  it that way, do things with purpose without being
• 18:41
  comfortable with the value system that you have, and that is a,
• 18:45
  that is a, I think an eternal truth as well, and yes
• 18:49
  you're right there are some things that are going to come through and bubble up
• 18:52
  from our childhood that we really have to catch sight of
• 18:55
  and say do I really want to do that or not, that's where the amygdala,
• 19:00
  the I think of it as not a very great guy, comes
• 19:03
  in and keeps, to keep us safe. It's that doubting voice that
• 19:07
  says I don't know, I don't know if you can do this, I think
• 19:10
  that's pretty scary. So often it's actually been
• 19:14
  trained while we were kids, and one of the things, if you
• 19:18
  have a value, if you have a value of say, saying truth to yourself,
• 19:22
  and you recognize something like that, then you can do something about
• 19:25
  it, right, so values are huge. I don't want to
• 19:29
  hurt my fellow entrepreneurs or my fellow citizens, I don't want to
• 19:33
  do that. That's a value that I have. I also tell the
• 19:36
  truth, it's an important value, but I try
• 19:40
  to do it kindly, because I don't wanna judge
• 19:44
  people, but I will talk about the effect of on me
• 19:47
  or, you know, that did you notice what happened when you did
• 19:51
  that? Did it work out for you? Not particularly.
• 19:54
  So I think you can't, if you're figuring it out, you have to tell
• 19:58
  the truth, but you also have to go by your values to to not
• 20:02
  hurt people. And I think also that there are there are
• 20:05
  patterns that people go through. They go through the
• 20:10
  different speeds, they go, you know, but for instance, one of the patterns
• 20:13
  that I talked about is most entrepreneurs, you know, when they need to
• 20:17
  expand their workforce, go to family and friends, you know,
• 20:21
  and and and in some ways that's a positive value. I
• 20:25
  wanna help my family. I wanna help my friends. But,
• 20:28
  you know, you have to take, you know, because that's what you were told, you
• 20:31
  know, your sister is, you know, take care of your sister or
• 20:35
  whatever the case may be. Yeah. This may not be the place to do it.
• 20:40
  I think it's dangerous, to be honest. I do. I I agree with
• 20:43
  you. I agree with you. Anyway Yeah. I think
• 20:47
  we need a whole another conversation. Possibly. We're just getting
• 20:51
  to the top of this. Right. And it is you know, every
• 20:55
  time I talk to you, you and I get into such a great conversation
• 20:58
  and, there's so many things that we believe
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  in. And I think that
• 21:07
  we see them kind of from different ends, I guess.
• 21:12
  Different experiences. Right? From different experiences. Exactly. Exactly. So this is what
• 21:16
  I wanna do. Before we run out of time, I want you to give me,
• 21:20
  or and and the audience three things or some action steps that people
• 21:24
  can do to help them with what we've been talking
• 21:27
  with. With with mindset and coping with change. Okay.
• 21:33
  One of the things that I'd like them to do is just take a look
• 21:37
  at their own behavior and their own mindset and
• 21:40
  see if they can see a recurring pattern that they really aren't keen about,
• 21:45
  and I'll give you a quick example and that is, potentially I'm
• 21:49
  not getting to things. I have these ideas, I have these goals, but
• 21:52
  I'm not carrying them out because your behavior is an
• 21:56
  indicator of what's happening in your mindset, and so if you
• 22:00
  can just do a little review and say, and honestly you don't have to talk
• 22:03
  to other people about it, but to be able to recognize, yep, I'm
• 22:07
  not operating at my peak performance. I would
• 22:11
  also say it is important to embrace
• 22:14
  positivity in whatever way you can do it, and
• 22:18
  everybody has a different way. When I went through,
• 22:22
  we see it was 10 years ago I was diagnosed with 2 different kinds of
• 22:25
  breast cancer, and I had, I just bought a business, which
• 22:29
  was a little inconvenient, let me say. And so, one
• 22:33
  of my Reiki masters said, because I loved Reiki and I was taking
• 22:37
  Reiki at the time, she said, you must meditate, and she was
• 22:41
  just no bones about it, and so it took me about 2
• 22:44
  months using, I used Lazarus as an example, and it was
• 22:48
  more spiritually oriented, doesn't have to be, but for me it
• 22:52
  was. It took me 2 months to get into the habit, and when
• 22:56
  I did I found everything opened up.
• 23:00
  Now recently as I said the third thing is, okay it may not
• 23:03
  be meditation, but how are you opening up your
• 23:07
  mind to other people, so you need to really, even though
• 23:11
  you're really busy, and I understand that, but look
• 23:14
  at and, and review new people, new thought
• 23:18
  leaders, because you're going to learn something useful,
• 23:21
  and whether or not it's something that you have to do for 2 months until
• 23:25
  you get a little better at it, or whether you can just have an
• 23:28
  moment, that will break open that
• 23:32
  negativity and break open the possibility that you
• 23:36
  could fashion your mindset in your life a little differently,
• 23:39
  then I would do that. So it's about looking at yourself, and it's
• 23:43
  about thinking about the different things that you could do to be
• 23:47
  able to really advance your own mindset. Does that make
• 23:51
  sense? It does. And and, you know, one of the one of the things that
• 23:55
  I found really helpful for me, and this is my
• 23:58
  translation of this, so don't hold me to it, you know. It's
• 24:02
  okay. Wayne Dwyer had an exercise that he had you
• 24:06
  do at night. Mhmm. Before you went to sleep, you basically said, these
• 24:10
  are all the good things that I gotta accomplish today.
• 24:13
  And tomorrow, this is what I'm going to get done. Right.
• 24:17
  You know? And I think it just puts you in a point of I'm
• 24:21
  making progress. You know, it may not be perfect. I may not get finished, but
• 24:24
  I'm making progress, and I'm focusing on the things that I need.
• 24:28
  And your brain works on it while you're sleeping, and I find
• 24:32
  that, you know, so I think that there are lots of ways to do it
• 24:35
  and I think the more small ways you do it during the day,
• 24:39
  the better your overall results are gonna be. So what have you got for us?
• 24:43
  What are you gonna give us to help us? Well, it's more to do
• 24:46
  with, you know, how's your business doing and what are you doing for either those
• 24:50
  who are already started but may have to adapt and change
• 24:54
  because we are redefining ourselves lately or the
• 24:57
  people who'd like to start a business and that is, there are
• 25:01
  some, downloads that I've got on my site, askerdirectionstraining.com,
• 25:06
  and they're easy to get. One of them is how much does it really cost
• 25:10
  to start a business because one of the, I have one of 2 different
• 25:14
  kinds of people who join my training program. One of them is, I have no
• 25:17
  clue. Please help me. I would really like to do this step by step.
• 25:21
  The other people are, how difficult can it be?
• 25:26
  I know the thing that I want to do. I'm just going to start, and
• 25:29
  then it's, oh, there's other things that I have
• 25:33
  to do. So one of the things I did was put this document
• 25:36
  together, and one of the hints that I will tell you, if you haven't or
• 25:40
  you're still working in a job, go get a line of credit
• 25:44
  from the bank. Because if you
• 25:48
  don't and you I have been I can remember the shock
• 25:51
  when I was with the bank for 25 years, and they didn't care that
• 25:55
  I had all of this history. Once I I was an entrepreneur,
• 25:59
  it was like, no. No. We can't loan you money. So a line of
• 26:03
  credit while you're still employed is great, or if you go back to employment,
• 26:07
  get the line of credit if you can. That is such a good piece of
• 26:10
  advice because I know that when I got ready to start
• 26:14
  my business, I had decided that I was gonna
• 26:17
  refinance my house. It wasn't for the you know, it was like a lot of
• 26:21
  different things. And I realized that I had
• 26:24
  decided to leave my job, and I was like, oh my god. I
• 26:28
  hope this goes through before I leave lunch. That's exactly
• 26:32
  right. Exactly. I didn't think it through really well when
• 26:35
  I was doing it. It just, you know, it was something happened. I was like,
• 26:38
  that's it. I'm out of here. You know? Not even thinking about the other stuff.
• 26:42
  So that is a great piece of advice. Absolutely. Now there
• 26:46
  yeah. There is one other thing you could do, and that is if you can
• 26:49
  get a package when you leave, that's great. But that doesn't that's not in our
• 26:53
  control. Right? So yeah. That's fine.
• 26:56
  So alright. Here comes the surprise question. And that is,
• 27:01
  oh, but before I yeah. That is, when was the last time you did something
• 27:04
  new for the first time? Always. No. I'm kidding.
• 27:09
  When you're curious, you do more of them. Well, this this
• 27:13
  last year, because we had a slowdown in people in Canada, we
• 27:17
  we're a little more conservative than you guys, and we don't hop on new
• 27:20
  things if there's a downturn as quickly. And so one of the things I
• 27:24
  thought was I am going to do the things, the certifications that I
• 27:28
  want. So I did a facilitation certification,
• 27:31
  I did a flourishing business model canvas certification, and
• 27:35
  I pitched, the idea for exit to an incubator, and I'm
• 27:39
  in the incubator starting a new business. Is that enough?
• 27:43
  That was more than one new last time. It was. A lot of
• 27:47
  things. That's a little bit. I hate I hate to I hate to cut us
• 27:50
  off because I feel like we're just warming up. So we may have to do
• 27:54
  Patricia Dent, you know, 2.0. But until
• 27:57
  then, if you would, everybody that's listening, would
• 28:01
  take a minute to subscribe, to share, to, you know, engage with the
• 28:05
  podcast on social media, that would be great because it's a great way to
• 28:08
  grow the community. And I I I just did a post that said,
• 28:12
  you know, one of the things that that I'm really happy about is that
• 28:16
  the podcast is starting to grow a community and
• 28:20
  people are, interested. So I wanna make sure that, you
• 28:24
  know, that you continue to share and to listen to the One
• 28:27
  Small Change, and that we continue on this this journey
• 28:31
  of creativity and curiosity, and the small shifts
• 28:35
  that we can make in our life that will have monumental
• 28:38
  transformation. And you can always go back and listen to the
• 28:42
  first episode and see who else has been there that has joined us.
• 28:46
  So what last words are you want you know, do you
• 28:49
  want us to take away, Patricia? There are 2
• 28:53
  important things you really have to protect. 1 is your mindset,
• 28:57
  and one is your relationships because those are the things that
• 29:00
  sustain us as entrepreneurs. It's not magic, it seems
• 29:04
  very, you know, meat and potatoes, but that is the
• 29:07
  truth. Everything else is not as important, I
• 29:11
  think. So there you go. Well, I think I think
• 29:14
  there are what I call universal truths. Think that regardless
• 29:18
  whatever what other things change, they stay the same.
• 29:22
  So I think in that in that vein, I think it's
• 29:26
  important to remember that change can be simple, but it's not always easy.
• 29:30
  And it can inspire courage, resilience, and a willingness to
• 29:34
  step outside your comfort zone. So I hope that you guys are
• 29:38
  willing to do that so that you can see some bold
• 29:41
  you know, you can live in your bold vision and have some new innovative
• 29:45
  possibilities. And so I hope that you'll join
• 29:49
  me again. That would be lovely. I would love to do
• 29:52
  that. We do we do have conversations that go on. Yes.
• 29:57
  And so for the audience, I hope that you will join join me
• 30:01
  and other people in the one small change again. And until the next
• 30:05
  time, I hope you'll stay curious. And, Patricia, thank you so much for giving
• 30:09
  us this time and the free Thank you, Yvonne. To give it.
• 30:12
  I appreciate you.