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Latest / Dear Billionaire

Why Conflicting Instructions Burn Out Estate Managers

One of the quickest ways to lose a great Estate Manager has very little to do with salary, benefits, or workload.

It starts with this: One principal says yes. The other says no.

Eventually, the Estate Manager becomes the middleman for a disagreement that was never theirs to resolve. Everyone becomes frustrated. And the principals wonder why decisions seem to stall.

In this episode, I share how the best-run estates avoid this common leadership problem — and how doing so creates the level of consistency that every principal wants.

Sustainable operations require leadership as well as structure…

The skinny

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