Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution

How One Hospital Cut OR Turnover Time by 38 Percent
When the Cleveland Clinic's main operating room was running at 72 percent utilization, surgical teams were averaging 42 minutes between cases. The bottleneck wasn't staff or equipment — it was the handoff protocol. This episode breaks down the single change that cut turnover time by 38 percent, saving an estimated 14,000 minutes of OR time per year. Lucas and Luna walk through the waste audit, the counterintuitive fix, and the resistance from veteran nurses who thought the old way was faster. A tactical lesson in process observation from one of America's busiest hospital…
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