Latest / Kaleidoscope - Perspectives Beyond The Surface / Kaleidoscope PBTS: E6 Business | Money | Mindset
Transcript
- 0:00Welcome to Kaleidoscope, the show where we share
- 0:04perspectives and growth from around the world
- 0:07through normal voices. I am Ruby Ray Leo, the
- 0:11host. This is Luigi, my co -host. And today we
- 0:16are joined by Jay Adewal, the host of Winner
- 0:20Circle podcast, where they share inspirational
- 0:22stories about franchise businesses that are growing.
- 0:27Roll the intro. Tough questions. Honest answers.
- 0:34Oh, the messy truth. Your perspectives. Let's
- 0:41begin. Welcome to Kaleidoscope. Great. So, Jay,
- 0:55do you want to kick us off today or would you
- 0:57like one of us to? kick off our perspective first.
- 1:01Yeah, I want to first say thank you for having
- 1:05me on the show. You know, just like you said,
- 1:08my name is J. Adewale. You know, I'm excited
- 1:11to be here and also share my, you know, my, some
- 1:15of my insight with the audience today. For those
- 1:19of you who don't know me, my name is J. You know,
- 1:22she introduced me already. I'm a host of the
- 1:25Winner Circle podcast. you know, should I focus
- 1:28on, you know, businesses, helping them grow,
- 1:33you know, giving people knowledge on, you know,
- 1:36the concept of how they can grow their business
- 1:39and also how to be a great leader. So we have
- 1:42of tonight people on the show, you know, different
- 1:47people, especially in the United States. We are
- 1:49based off of New York City. And also I'm a business
- 1:52coach. with a passion for helping entrepreneurs
- 1:56and business leaders reach their full potential.
- 2:00So that's just all about me in a few seconds.
- 2:04Thank you for having me. That's awesome. We're
- 2:07super happy to have you here and for you to be
- 2:11a business coach and for Kaleidoscope actually
- 2:14to be a brand new business trying to grow online.
- 2:19Hopefully we can learn something from you. Yeah,
- 2:22I don't think we can top his intro. I did the
- 2:28intro myself! Hello everyone, I'm Luigi and I
- 2:32hate it when people wait on escalators. That's
- 2:36my intro for the week. Nobody wants to ask why?
- 2:42I just can't comprehend why you would go to an
- 2:47escalator and wait for it to bring you to the
- 2:50top. In my mind, the point of the escalator is
- 2:52to just get to the top sooner. Actually, you
- 2:56know what? I think that you're a warp drive escalator
- 2:59user because that's how warp drive works. It's
- 3:03a fact. That's it. Well, if you were to be in
- 3:11New York right now, when you have to go to like
- 3:15this 90th floor or something, You have no choice
- 3:21than to wait for the elevator. You know, we have
- 3:23like a lot of elevators out here that are very
- 3:25old, you know, old buildings. You know, like
- 3:28we're talking about 1970s that it just renovated
- 3:32the body. But, you know, the mechanics is still
- 3:36in like the 1980s. So you got to wait. It's kind
- 3:42of glamorous, though. Elevators, I understand.
- 3:45OK, because, you know, stationary, everyone goes
- 3:48and they wait. It goes up. But an escalator,
- 3:51it's it's a it's stairs and it's moving. And
- 3:54you don't have to wait. You can walk up and get
- 3:57there sooner. An escalator. You can't fly. I
- 4:00know. Sorry. An elevator. You can't fly. But
- 4:02an escalator, you can walk. Whatever. All right.
- 4:06Let's not go off on a tangent. You're right.
- 4:12Let's get into it. Interesting fact on escalators
- 4:18and elevators Suzhou for a short time. That's
- 4:22the city where we are Jay Paul they had the fastest
- 4:27elevator in China at least maybe in the northern
- 4:30hemisphere it I think it topped the tower the
- 4:35International Finance Center here in Suzhou in
- 4:37like 20 seconds. It's a hundred and seventeen
- 4:40floors So it yeah, it blazes up Do you trust
- 4:52it enough? Do I trust the elevators? Oh, yeah.
- 4:57I have no problem. The fastest elevator. You
- 5:00know how fast that could go. I have no idea.
- 5:04Too fast. But I'm okay with it. I do not fear
- 5:08death. Sure. Yeah. However, I do want to live
- 5:14forever. I don't fear death, but I want to live
- 5:16forever. Jay, what do you want to share with
- 5:23us today? I know, but I, yeah. Okay. For me,
- 5:29I want to share just a little thing. You know,
- 5:34the world we live in right now, we want to build
- 5:37something I know best, which is all about entrepreneurship.
- 5:41and how, you know, people should take note of
- 5:46important things if they want to grow their business,
- 5:51you know, want to be an entrepreneur. I just
- 5:53feel I could say 10 important things all entrepreneurs
- 5:57should know, which is very, very important. You
- 6:01know, it's something every entrepreneur, so if
- 6:04you call yourself an entrepreneur or if you want,
- 6:06if you're aspiring to be an entrepreneur, because
- 6:09I know just like, you know, the show you got
- 6:11started right now, it's entrepreneurship itself.
- 6:14So thinking about, you know, you want to understand
- 6:17the market, you know, there are quite a number
- 6:19of things you need to take a look at, you know,
- 6:21to build a follower base, not just a follower
- 6:25base, to build a big brand. And not just only
- 6:29a big brand, we're talking about also to be profitable
- 6:33and not just only profitability alone. Also,
- 6:37which is very key, is so that you can enjoy it.
- 6:41It doesn't become something you don't like, but
- 6:43you just have to do just to survive. So because
- 6:46entrepreneurship should be something that you
- 6:48are passionate about. It's something that you,
- 6:51when you're sleeping in the night, you can't,
- 6:54you know, you can't wait to get started in the
- 6:56morning. You know, you can't wait for the next
- 6:58show. You know, you can't wait for the next,
- 7:00you know, the next cake you want to bake. You
- 7:05know, you can't wait for the next ride you want
- 7:09to take, you know, something that just keeps
- 7:13you going, you know, and that's what I want to
- 7:16share about entrepreneurship. Yeah. So the business,
- 7:24the podcasting and this particular podcast is
- 7:29also going online and it's diversified into commentary
- 7:34on certain politics related to our personal experiences
- 7:41and essential storytelling and hopefully to sell
- 7:48actual physical products. But predominantly everything
- 7:52is online. So it's very ethereal. How do you
- 7:57connect that for new businesses personally in
- 8:01your profession? All right. Thank you for that
- 8:04question. Talking about going online and doing
- 8:08things online, you know, I was an advocate. That's
- 8:12how I got started as a business owner, an entrepreneur.
- 8:16Before the COVID, you know, before the COVID
- 8:20get started that, you know, people start switching
- 8:23online, I was an advocate. One of my main consulting
- 8:30business I do was to help business transform
- 8:33from physical to online. You know, a lot of businesses
- 8:37were really not interested. Like, why should
- 8:40I go online? What's online? You know, like, for
- 8:43example, then Walmart really don't need to sell
- 8:46online. Why do they need to be online? You know?
- 8:50What's the name? Target. Target doesn't want
- 8:54to be online. Nobody want to be online because,
- 8:57you know, let Amazon just make the money online.
- 9:00We don't care. We want to sell offline. That's
- 9:04our target market. Then COVID struck. Now, that's
- 9:08one of the most busiest time for me, even as
- 9:12a business coach and also a consultant. You know,
- 9:15we start getting a lot of people that we've reached
- 9:19out to before COVID, start reaching out to us.
- 9:22How can I transfer my business online? Stores
- 9:24were shutting down, restaurants couldn't sell
- 9:27anymore. You know, then the brick and mortar
- 9:30did not really matter. because nobody's walking
- 9:33into the store to come buy food. So now the thought
- 9:35is, how can we sell to people? That's when Doordash
- 9:41started making money. Then we started getting
- 9:43a lot of businesses we've contacted before COVID,
- 9:47reaching out to us and saying, oh, please, can
- 9:48you help me transfer my business online? Which
- 9:51requires a lot. You know, I often do a seminar,
- 9:55you know, right here in New York. I call it,
- 9:58how to build your business online. There has
- 10:01just been a seminar I've been doing for years
- 10:03right now and it's out to build your business
- 10:05online. So a lot of people call me in to just
- 10:08make sure, you know, they get all the things
- 10:10right. Okay. They just do a check mark. Okay.
- 10:13Okay. I've done this. I've done this. I've done
- 10:15that. Then I'm good to go. So what am I trying
- 10:17to say is we help a lot of businesses. I, as
- 10:21an individual, I help a lot of businesses, you
- 10:23know, push that business online and now they're
- 10:26enjoying the fact. Not because I, you know, even
- 10:30maybe somewhere in Australia or China, I really
- 10:33don't, I don't have to be there, right? But the
- 10:35goal is now the market, the online market is
- 10:40huge, right? I'm right here in New York city,
- 10:44right? And I'm having a conversation across the
- 10:52globe. That's how powerful online has become.
- 10:57So now let me just quickly, Dive out a little
- 11:01bit and just quickly touch on one thing or number
- 11:04one, because I know we have like number 10. So
- 11:06I just want to talk about number one. When it
- 11:10comes to 10 things all entrepreneurs should know.
- 11:15You know, I just want to put a point on that.
- 11:18You need to understand your market. So if you
- 11:22want to go online, you want to do whatever you
- 11:24want to push your business, you need to do a
- 11:26research. You know, you need to research your
- 11:29target market thoroughly. And that's one thing
- 11:31I always tell people, you know, when you want
- 11:33to set up your business or whatever you want,
- 11:35you need to understand. You need to understand
- 11:40your target audience. You know, just like, what's
- 11:43the name? Winner's Circle. We know our target
- 11:46audience. We have over 200 ,000 listeners right
- 11:49now. We have like over, Over, we have like a
- 11:56lot of email lists that we always blast. Almost
- 11:59every other time we have a podcast. You know,
- 12:02we push that. How do we, because we understand
- 12:06what they need. And they always reach out to
- 12:08us after the podcast and like, oh wow, I love
- 12:10who you brought this. We want this person. Or
- 12:14we would love somebody that can actually talk
- 12:16in this niche. Then we start, we tell our team,
- 12:18you know what, help us get this person to come
- 12:20on the show. We love to have this person on the
- 12:22show and we push it and push it and push it until
- 12:25we get it because we understand our market. So
- 12:28our market is strictly entrepreneurs, business
- 12:32owners and leaders. So, and also even let's take
- 12:36out of, let's talk, let's talk about the main
- 12:39business. You also need to know your pain, the
- 12:42pain points of your market. So what exactly.
- 12:49You know, whatever you're trying to sell, what's
- 12:51the pin point? What does your buyers, your clients,
- 12:57what do you think they need? You know, living
- 13:01in New York has taught me a whole lot of things.
- 13:04You can always come up with ideas that is similar
- 13:07to somebody's sales, but you can tweak it a little
- 13:10bit and you will have your own market. You know,
- 13:14right here in New York, we have like vehicles,
- 13:16like limo vehicles that actually pick up people
- 13:18with pets because most drivers, you know, maybe
- 13:22yellow cab driver, they'll say, no, I don't want
- 13:23a pet in my car. I don't want her. So now there's
- 13:28actually a market, you know, somebody thought
- 13:30of that and say, you know what, why don't I have
- 13:32something like that? And they have it. And guess
- 13:35what? You already have that market right now.
- 13:37They have the market share of people with pets.
- 13:40And that's They did a good marketing research.
- 13:43So that's number one. So I'll just let's have
- 13:45the conversation. Yeah. Yeah. That fascinates
- 13:53me. I'm not that creative. I'm not that clever
- 13:56to recognize something like a business and then
- 14:02change it just a little bit. Was it pet limos?
- 14:09Delivering pets? It reminds me of my father.
- 14:11He was like that too. He's not a very good entrepreneur,
- 14:14but he would do the most bizarre things. At one
- 14:17time, he invented coffins for pets. Pets that
- 14:22died. He was a carpenter and made them little
- 14:26coffins for sale. He created that in our city,
- 14:33but it never really took up. But then years later,
- 14:35I know for a fact, people do make things like...
- 14:40you know, things to bury their pets in. That's
- 14:43weird. His business was before it's time, for
- 14:46sure. A lot of my dad's stuff was before his
- 14:50time, I reckon. Yes, so you know... That's really
- 14:54fascinating to think of those tiny little tweaks
- 14:57and it's still like a markedly unique idea that
- 15:02can, I mean, for some, I guess, make a lot of
- 15:05money and have a lot of success. I don't think
- 15:07I could ever do it. Not that, again. Not that
- 15:10smart. Hmm. So, but I think sometimes things
- 15:15happen as needed, right? So what I mean as needed
- 15:22is you can have a great idea, but the idea might
- 15:25not really work for 2025. The idea might work
- 15:29for 2028. So now just imagine you have like,
- 15:33you have, you have like Zoom or you even have
- 15:37like Zoom as at 2011, it might really not work.
- 15:46And there are a lot of collaborative tools that
- 15:49we have right now for remote workers that if
- 15:51you had that before 2020, it might really not
- 15:55work as much because people really don't need
- 15:57it. So sometimes things happen, the world changes.
- 16:02Or sometimes your product that you are trying
- 16:07to introduce might be, um, to serve another product.
- 16:13All right. So for example, let's take a look
- 16:15at, um, trade and Instagram. So there's some
- 16:21product like that, that maybe true. Once you
- 16:24have an Instagram account, for example, you automatically
- 16:27have a trade account. Maybe you click on it and
- 16:29it will sign you up. That works, you know, and
- 16:32there's some, um, Some other like if you have
- 16:36a Shopify account right now, you there's a way
- 16:38you can link your Shopify account and you can
- 16:40link it to all like Walmart Target Plus and every
- 16:44other platform and automatically they're gonna
- 16:47integrate to each other and automatically once
- 16:50you are uploading your product on Shopify as
- 16:53a platform The your product is going to all these
- 16:56other platform and when people buy from other
- 16:58platform it gets your store You know, there's
- 17:01one client we did that to for and automatically
- 17:03before they were selling on Amazon. They were
- 17:07selling on Amazon and it got to a point, um,
- 17:11a lot of people were doing returns because you
- 17:12have, you know, that's one of the major problem
- 17:14here. A lot of people can just, you know, order
- 17:16something on Amazon where for three days I return
- 17:19it. They really don't care. So it kills a lot
- 17:22of businesses for, you know, especially if it's
- 17:24a small business and they keep getting returns
- 17:26and it was getting too much. And they say, you
- 17:28know what? We don't want to work with Amazon
- 17:30anymore. and they opened their own store and
- 17:32they connected with Walmart Plus, Target Plus,
- 17:37they connected with all the eBay and every other
- 17:41into one store. They were making a certain amount,
- 17:46let's just say a certain amount, 100, right?
- 17:50For example, $100 ,000, right? When they connected
- 17:54every other platform, they connected Etsy and
- 17:57this other platform. Connecting their product
- 18:01to those platforms automatically make them have
- 18:03times four, making $400 ,000 of how much they
- 18:08will have make under $1 ,000 because now the
- 18:10reach is now bigger. You know, maybe somebody
- 18:13is surfing on Amazon, sorry, surfing on eBay,
- 18:15they saw their product. Somebody is surfing on
- 18:17Target, they see the product because now people
- 18:19are even lazy right now. Nobody want to go to
- 18:22the store anymore. Yeah, nobody really want to
- 18:25go to the store. Just go online, two clicks.
- 18:28and you get what you want. You know, you don't
- 18:32want to go to the store, working about, working
- 18:34about. And that's one thing that a lot of people
- 18:38have learned. You know, that whatever you are
- 18:43trying to build, just understand there's time
- 18:46for everything. So don't build something right
- 18:49now and just throw up the curtain and say, you
- 18:56know what? I think this thing cannot work. Yeah,
- 18:59sometimes it might take years. Unfortunately,
- 19:02not every entrepreneur is ready for that. But
- 19:04like I said, while you're like the, the founders
- 19:08of, um, um, what's her name? And Airbnb at some
- 19:12point, they post, they were doing something else.
- 19:15Then later they came back to Airbnb. So it's
- 19:17fine. If it's not working well, probably introduce
- 19:20a little, a smaller product and you can still
- 19:23push the product while you still have the main
- 19:25goal. You never can tell. Back burner. That's
- 19:29a really like it's a really positive way of thinking
- 19:34about business and entrepreneurship because I
- 19:36think a lot of people, you know, if something
- 19:38doesn't work, they don't think it's just not
- 19:40the right time. They think it doesn't work. I'm
- 19:43a failure. It's not a good idea. Yeah, I think
- 19:48that's really insightful about about time. I
- 19:51mean, it's the first time I'm hearing about.
- 19:53I never thought of that, probably because. You
- 19:55know, I don't have an entrepreneurial mindset.
- 19:59I think everyone does. That's why you're not
- 20:02sure. You go first. You go first. I'm just here
- 20:05for the ride, baby. Yeah, so to quickly add to
- 20:14that, I feel everybody has the entrepreneurial
- 20:20spirit. So how do I know? If you can make your
- 20:26food yourself Okay, you have an end if you can
- 20:31make it to use for yourself and you trust it
- 20:34enough to believe that that food It's actually
- 20:38good that you didn't make a mess of it and it's
- 20:41gonna be maybe it's a poison you're trying to
- 20:43poison yourself That means you can convince yourself
- 20:46because the first person you need to convince
- 20:47is you So if you can convince yourself to eat
- 20:50the food that you made You know probably you
- 20:54You checked on YouTube, you're not too sure if
- 20:57it's the right way to do it, but you convince
- 20:59yourself, you know what, I'm just going to bite
- 21:00it anyways. So that's one. Number two, if you
- 21:05can learn, go to a driving school or you never
- 21:10did or no, and you get a vehicle and you drive
- 21:13a vehicle, then you're an entrepreneur. You know?
- 21:17So, but the only thing about vehicle is the first
- 21:19time you try and probably you scratch, another
- 21:23car or another vehicle or probably you didn't
- 21:25drive properly you won't say no I'm not I'm never
- 21:28gonna drive again I'm done guess what you keep
- 21:30driving you keep driving first year second year
- 21:34you made some mistake you learn some mistake
- 21:36you keep driving driving driving to you become
- 21:39a good driver you won't say oh because I can't
- 21:43drive I'm not gonna drive anymore nah I made
- 21:45a mistake never I'm not gonna do it anymore right
- 21:49yeah that's entrepreneurship You know because
- 21:52it's risk you could drive for the first time
- 21:55and surely eat the carb and you know You know
- 21:58die like that, you know, but guess what you never
- 22:01give up, you know, that's entrepreneurship You
- 22:05know, you didn't really wait for somebody to
- 22:07actually push you and say do it, you know You
- 22:10just keep driving and sometimes that's where
- 22:12business coach comes in you know they tell you
- 22:15okay you know we've seen this before you know
- 22:17what just keep driving keep driving you made
- 22:19a mistake okay um you didn't park well you know
- 22:22you park okay in new york parking is very horrible
- 22:25i don't know every other country they have like
- 22:27a parking spot over years parking is horrible
- 22:29because you have to park parallel parking so
- 22:32now guess what you tried for the first time he
- 22:35didn't park well you leave it the next time before
- 22:38you know he's becoming an expert um um with driving
- 22:43and also parking so my take is every person every
- 22:48individual is as an entrepreneurial spirit all
- 22:51they need is somebody to push them does somebody
- 22:55to just say no you got this you got this you
- 22:59know and i want to ask um which college did you
- 23:04attend Which college did we go to? I'll answer.
- 23:15Okay. Ruby, you first. I think you should tell
- 23:17them what school you went to. Oh, no. We'll leave
- 23:21that one. My university was the University of
- 23:25Pretoria in South Africa. That's where I went.
- 23:28Okay. That's a great school. And I studied communication
- 23:30management. Yeah. Oh, that's nice. That's nice.
- 23:35But do you believe, how many years did you use
- 23:38in the university? I studied for three years.
- 23:43Three years. So do you think you can do everything
- 23:47you did in three years in a year? I can do everything
- 23:52I did in three years in three months. I mean,
- 23:54everything they taught you. You can do three
- 23:57months, right? Yeah. So guess what? If we can
- 24:02wait for three years for something we learned
- 24:05in three years, You know, we can wait three years
- 24:08for something, you know, so we can wait three
- 24:12years for something we can learn in three months.
- 24:14So guess what? We can do the same thing as an
- 24:18entrepreneur to understand that we want to wait.
- 24:21Because once an individual invests maybe like
- 24:26a hundred thousand dollars or maybe $50 ,000
- 24:28or in a business, guess what? They're like, what's
- 24:31happening? I'm not making money. I need to start
- 24:32making money right now. You know? They try six
- 24:35months and they're like, you know what, I'm not
- 24:36making money. But guess what? Right. They just
- 24:40throw down like, you know what, I'm no longer
- 24:41doing this business because I'm not making any
- 24:43money. In six months. Yeah. But they can wait
- 24:46three years or four years for something they're
- 24:49learning. And they keep paying the fees. They
- 24:53pay first year, they pay second year, they pay
- 24:55third year. Why don't they just throw it up and
- 24:58say, you know what, I can't, I just want to pay
- 25:00one year and I'm done. I'm done with this one
- 25:01year. Right? So it's fair for you as an entrepreneur
- 25:07to just say, you know what? I'm not just going
- 25:08to give up. I'm going to try. If you learn, you
- 25:13can also learn to, you know, tweak it a little
- 25:15bit, you know? And that's where I'm going to
- 25:19talk about number two that a lot of people don't
- 25:22have. After they're done with the research and
- 25:24they know their needs, you know, the, the pin
- 25:27point of their, their, you know, their clients,
- 25:30the service they want to go into, they don't
- 25:33have a clear vision and a mission. So now as
- 25:38an entrepreneur, you need to have a defined long
- 25:43-term vision and mission. You know, so for example,
- 25:47if you're driving, let's just say, for example,
- 25:50you're driving from, let me just give an example
- 25:53from Pretoria, you know, you're driving from
- 25:55Pretoria to Cape Town. For example, Guess what?
- 25:58You have a Google map. You know, I don't know
- 26:02how good you are as an expert in navigating,
- 26:07but Google map will save you the stress, right?
- 26:09So that Google map is like a clear vision and
- 26:12a mission. So you already know, go right, go
- 26:16left, turn right. When you miss your way, guess
- 26:19what? The map will reroute itself and show you
- 26:23another better way. And guess what? Before you
- 26:25know it, you get to Cape Town. And that is what
- 26:29a clear vision and a mission helps you. You know
- 26:33where you want to go. So no matter what you're
- 26:37going through right now, you know the long -term
- 26:38goal. Like, okay, the next 10 years, we should
- 26:40be the number one store in the United States.
- 26:44In the next two years, we should be like the
- 26:47number one podcast platform in the whole of the,
- 26:52in the whole globe. Our niche is going to be
- 26:55this. So the vision keeps you going. Division.
- 27:00So no matter what, even if you miss your road,
- 27:02if there's like a roadblock, or maybe they are
- 27:05fixing the road, guess what? You say, okay, Google
- 27:08map, this road is blocked. Can you route me?
- 27:11Route you, you go left again. You turn around,
- 27:14you continue until you get to your destination.
- 27:17You know, probably if you have a flat tire, guess
- 27:20what? You pull over, you call the, what's the
- 27:23name? the insurance guys or you know which one
- 27:27you have. The tow truck. Yeah, the tow truck.
- 27:30They help you fixing the tires and you continue
- 27:32your journey, you know, until you get to the
- 27:35destination. You're not going to say, oh, because
- 27:37I have a flat tire, I'm not going to Cape Town
- 27:40anymore or I'm not going to, you know, your destination.
- 27:43So your destination is the goal. So a clear vision
- 27:47and a mission is everything you need. So if you
- 27:50don't have any of that, guess what? You don't
- 27:52know where you're going. You're just going in
- 27:54circles. Because there's no vision and mission
- 27:57for what you're doing. And that's where the problem
- 27:59is. Yes. That's really cool. So I have just a
- 28:07few questions to ask you before we move on to
- 28:11the next topic. My questions, the first couple
- 28:18are kind of rapid fire. Are you the founder of
- 28:22Winner Circle? Yes, I'm the founder of Winner
- 28:25Circle. That's awesome. How many companies have
- 28:29you helped so far? We've helped a lot, over 200
- 28:38plus. Wow. All right? Yes. So for Winner Circle,
- 28:45we focus on coaching. mostly business coaching
- 28:48and all aspects of coaching. So there's another
- 28:51part of what I do, which is a more bigger organization,
- 28:55which is a corporation. And if you Google them,
- 28:57you'll see it's point of view consulting is a
- 29:00corporation. We have like partners, we have,
- 29:03you know, people with 15 years working with KPMGs
- 29:07and all like, so we have like, you know, bigger
- 29:10team. over, you know, spread across like 40,
- 29:1440 start working together in New York City, our
- 29:17point of view consulting that which is the main
- 29:18organization. So, but we'll focus on mostly consulting
- 29:23like marketing research, operational management,
- 29:26chain management, you know, business strategy,
- 29:29quite a number of things that we do. That's a
- 29:31normal day job for me, right? But Winner Circle
- 29:33itself is a coaching platform that I founded
- 29:36because I founded that a lot of Entrepreneurs
- 29:39are having issues, you know, especially with
- 29:42scaling, some are stocked. So now you can come
- 29:46for consulting services. We're going to offer
- 29:48you consulting service, solve the problem, help
- 29:50you come up with a nice strategy that you move
- 29:53on. But guess what? You are not being sustained.
- 29:56Next time, if you have a problem, it's still
- 29:57going to come to us and we're still going to
- 29:59charge you thousands of dollars. All right. So
- 30:01why don't I just help business owners and entrepreneurs
- 30:04and stand by side by side with them have like
- 30:08the same flow with the same thing that was solutions
- 30:11we also provide for them, help them navigate
- 30:14themselves mentally so that next time they don't
- 30:16really need to come to our consulting services
- 30:19and there's something they can actually figure
- 30:22it out themselves. So that's one major thing
- 30:25we do at Winner Circle. Tell me about the first
- 30:3110 podcasts of Winner Circle. How was it? What
- 30:36did you a feel personally in starting it? Wow.
- 30:42That's a very fantastic question. I'm not going
- 30:46to lie. It's actually a very powerful question.
- 30:50So, um, the first podcast, the first podcast,
- 30:55you know, started like, um, I wouldn't say was
- 31:00very serious, right? We started the first podcast,
- 31:04um, on, on Zoom. I think, yeah, we started on
- 31:10Zoom. We started on Zoom, you know, and I did
- 31:14the first one. I didn't, I didn't really have
- 31:16a guess for the first one because I was trying
- 31:19to figure out like, okay, how can I have businesses,
- 31:21you know? So I have quite a number of clients
- 31:25that I said, okay, I was going to bring some
- 31:27people that are really doing well on my show,
- 31:29maybe later in the future, but I just wanted
- 31:31to just start something, you know. I'm not very,
- 31:37it's not easy for me to be talking to myself
- 31:40alone. Just imagine talking to the screen, you
- 31:43know, not talking to, having a flow. It was really
- 31:47weird to me, you know? And I think I did that
- 31:50first one. You know, I just came up and I said,
- 31:53okay, 20 things. I can't remember the topic,
- 31:56but I think it's something I will later check.
- 31:59And you know, something about, you know, five.
- 32:02stuff you need to do as a business, you know,
- 32:04something like that. And I just thought seeing
- 32:06it off my head and it wasn't really easy because
- 32:08I wasn't, but guess what? I didn't start with
- 32:11video because I really didn't, you know, I wasn't
- 32:15really ready for the video thing. So we started
- 32:18with the Apple. No, I think I started with Apple.
- 32:22Then we had a consultant that helped us with
- 32:24the connection of all the other platforms. And
- 32:29You know, the second one also I brought in a
- 32:33business partner. We also seem to be a consultant
- 32:39at PWC as a dent. So, you know, I reach out to
- 32:43her and say, you know what, come on my show,
- 32:46let's have discussion. And she comes and we'll
- 32:49talk about discussions and all that. You know,
- 32:52she took, so she started a business herself,
- 32:55you know, at some point before she reached out
- 32:57to me. So. Um, the business went bad that she
- 33:02filled. So we talked about something about failure,
- 33:05failing forward. So we spoke about, you know,
- 33:07she told me how things went, how she, you know,
- 33:10I'm, you know, how she was able to move on after
- 33:13she filled in, you know, she invested so much,
- 33:16a lot of dollars, almost half a million dollars
- 33:18or something in that business and everything
- 33:21went away. You know, we talked about it and later,
- 33:25later, later, later, I think on my 10th, show,
- 33:30I was able to bring in one of my, you know, one
- 33:34of the business people that, you know, I consult
- 33:37for and all that, I had them on my show. And
- 33:39before you know, we just started having great
- 33:43people on the show and it's just been, now, sometimes
- 33:46right now we get booked to like, right now we
- 33:48are currently, we have some podcasts with not
- 33:52even, throughout the month of July. We already
- 33:57have a podcast that is already done. When I mean
- 34:00done, like it's already, it's already published,
- 34:04you know, but shadow to, you know, just waiting
- 34:06for it to drive. July, there's no other date.
- 34:10Um, August is booked, September is booked. So
- 34:14what am I trying to say is because we, we believed
- 34:17in, I believe the one thing which the goal was
- 34:21stories. stories, because people really want
- 34:25to learn. They really want to see, okay, how
- 34:27did you pass through this? Because that way,
- 34:34just the information you just say, maybe, okay,
- 34:39there's one of the guests I brought on the show.
- 34:42She was a doctor. She got to a point, she was
- 34:46tired of being a doctor. And she was like, you
- 34:48know what? I don't want to be a doctor anymore.
- 34:51I want to go into consulting, you know, like
- 34:56consulting kind of coaching. And her name is
- 34:59Dr. Carla. Yeah. And she was like, I'm not sure
- 35:04I'm doing the right thing. Guess what? You know,
- 35:08she came on the show. She's now making millions
- 35:11of dollars on, you know, on the business, you
- 35:14know, living, being a doctor and stop being a
- 35:17doctor. focusing on consulting, which is crazy.
- 35:19You know, as you know, because you never can
- 35:21tell if you're going to get any any person to
- 35:24consult with. So then she came on my show and
- 35:29we spoke. She's been doing a lot of things. You
- 35:31know, then she came on my show and a lot of people
- 35:34send me an email and tell you the word. That
- 35:37show changed my perspective that had been stopped
- 35:40in what they are doing because they are too scared
- 35:43or leaving. They don't like it. But yeah, they
- 35:47do like the the eight Mondays to go to work,
- 35:50but they're like, you know what? I just have
- 35:53to do this because I need to survive. Right.
- 35:56And guess what? That show changed. Like I have
- 35:59a lot of people saying to me and I said that
- 36:01show really changed my life. I've been able to
- 36:04take that bold step, that bold step that I have
- 36:07not been able to do many years. But guess what?
- 36:11I took that bold step. And that's what we're
- 36:13talking about. The ability. For sure, for sure
- 36:18to inspire people, to inspire people, not just
- 36:23only inspiration, is for them to get knowledge,
- 36:27to know. The knows is what, it's the key itself.
- 36:34So, and that's where it comes with financial
- 36:37literacy. You know, one thing we would also do
- 36:39in my show that I always also tell entrepreneurs
- 36:42is financial literacy. is key. You understand?
- 36:50So as a matter of fact, as a business coach,
- 36:52one thing, you know, of which brings us to the
- 36:55three things all entrepreneurs should know, you
- 36:58know, financial literacy is key, which means
- 37:01you need to, as an entrepreneur, you should be
- 37:03able to know, you need to understand your financial
- 37:06statement. You don't have to have an accountant,
- 37:09at least try to get a, you know, quick book.
- 37:12If quick book is... too expensive i think it's
- 37:1530 something dollars there are other yeah there's
- 37:18there's i think there's rocket um there's rocket
- 37:21um it's called rocket money that could you know
- 37:24as small as that is i think with two dollars
- 37:26or four dollars they will actually just donate
- 37:29anything you want for us so with rocket money
- 37:32at least you have your finances in check as a
- 37:35as an entrepreneur don't miss your personal money
- 37:38with your business money i know a lot of people
- 37:41do that a lot because you feel like I'm still
- 37:43small. No, it's very important. Let your business
- 37:47money stay your business money so that you would
- 37:50understand your cash flow. You can know, okay,
- 37:52am I really making money? You know, and also,
- 37:56it's also good. You can actually give out $2
- 38:00to somebody, you know, from your end and say,
- 38:03you know what, I'm just being generous and I'm
- 38:06giving you $2. But guess what? When it comes
- 38:09to business, You have to make that $2 very important
- 38:14to you. It should be crucial for your business.
- 38:18You know, budgeting is everything you need to
- 38:21know about business. Because once you don't have
- 38:24an LD financial management habit, guess what?
- 38:28Even if you're the best entrepreneur with the
- 38:32best coach in the world, guess what? It's a waste
- 38:34of time because you can't manage money. you can't
- 38:37manage money. So management of money is important.
- 38:43So as from beginning, you can look for, so instead
- 38:47of going for softwares like monday .com, I'm
- 38:50not demarketing them. You can actually go for
- 38:52Todoist instead of monday .com. You know, Todoist
- 38:55can still do what monday .com can do, which is
- 38:58Todoist is all free, monday .com might not. So
- 39:01you don't have to go for tools of like thousands
- 39:03of dollars. Instead of going for Zoom, You can
- 39:06actually go for something, you know, a little
- 39:08bit, you know, not cheaper, but at least. Yeah,
- 39:11because Zoom actually is also quite expensive
- 39:13if you want to. I had to make the choice between
- 39:17Zoom and Riverside and I just think Riverside
- 39:19is way better. 100%. I do think we have to move
- 39:25on to the next topic. This is all good stuff.
- 39:30Who's topic? It's up to you. You can go first.
- 39:33Well, I mean, Everything Jay is talking about
- 39:36is, it's pretty in line with the things I wanted
- 39:40to talk about. Management. And actually that
- 39:44made me think of something else. Can you manage
- 39:48your money too much? So last night Ruby and I
- 39:51were talking and she said, what topic are you
- 39:56gonna choose? And I said, oh, let's do this.
- 39:57Oh, I want scarcity mindset. For money and then
- 40:02oh, no, it's too difficult. So I want to ask
- 40:03this question. But like I want to you brought
- 40:06Money management and Ruby who do you thinks better
- 40:09at managing money you or I? Hmm. I think that
- 40:14you are definitely better at managing money.
- 40:17I'm a trick question. This is I this is why I
- 40:21brought it up because What Jay's been talking
- 40:23about intersects perfectly with with what you
- 40:25wanted? Yeah, and then you changed it to Then
- 40:30you change it to, does hard work matter? I think
- 40:33that answer, that question has been answered
- 40:35extensively. You have to keep trying, keep trying.
- 40:40Yes. So, yeah. Money management. See, I would
- 40:46say that's a trick question. I asked you a trick
- 40:48question because I don't think I'm good at managing
- 40:50money because it causes me so much grief because
- 40:53I try my best to manage my money to a point where...
- 40:57it kind of makes me miserable and I don't really
- 41:00like I'm afraid to spend like I'm miserly and
- 41:05stingy. Now I might have a good amount of money
- 41:09but what good is that money when I don't have
- 41:12solace when I spend it? Like money is a tool
- 41:15but for people who have a bad relationship with
- 41:19money. This guy, you know, I have a lot of trouble
- 41:22recognizing that money is a tool in remembering
- 41:25that. For me, I'm just like, I got to save all
- 41:26my money in case of disaster. So yeah, I just
- 41:31wonder, Jay, what are your thoughts about that?
- 41:33Can you manage money in, let's say, I don't know,
- 41:37a toxic way? Or is my money managing good? I
- 41:45think when it comes to or let me just say don't
- 41:49let me say that I think for sure when it comes
- 41:54to money management you know I used to be like
- 41:57that you know once you don't have a budget it's
- 42:02just like you go to the store you don't have
- 42:04a budget you don't have a plan or things you
- 42:06want to buy that's what you're going to buy something
- 42:08you don't need maybe somebody's going to tell
- 42:11you oh this is 20 % off like oh 20 % off this
- 42:14chip oh I like this But you're buying it because
- 42:18you don't need it, but because it's cheap Right,
- 42:22you are probably there's a discount. Oh, man.
- 42:25I love this shoe I've been thinking about I want
- 42:26to buy it right now because they said they are
- 42:29doing this camp But when you have a budget already,
- 42:31so you're laying on the budget So for me, I buy
- 42:36things I want when is my personal money? So when
- 42:39it comes to business money is totally different
- 42:42I'm looking for a better deal for business Yes,
- 42:48and that's the thing I'm always looking for a
- 42:49better deal for business and in as an entrepreneur
- 42:53I can tell you sometimes Everything will call
- 42:56discount is not really discount in a real sense
- 42:59Sometimes this count is something that they feel
- 43:02like okay, you know what? Maybe somebody's making
- 43:05x3, you know, maybe they make $200 worth of profit
- 43:10on Something worth $400 so they can say, you
- 43:14know what? Okay, let me just drop it to $200
- 43:16for now. Let somebody jump on it. So it's still
- 43:19not discount, but it's just opportunity for other
- 43:21people to grab it. So what am I trying to say
- 43:23is when it comes to budgeting, it's going to
- 43:26save you a lot. Budget, budget, budget. So whatever
- 43:30you want to do, whatever business you want to
- 43:32do, just remember you need to budget. You need
- 43:36to circuit. Riverside or Zoom. How much is Zoom
- 43:40what? What is Riverside giving me? You know.
- 43:43There are a lot of tech websites that does all
- 43:45this comparison. You can do a lot of comparison.
- 43:47I know which one really works. So I would, I'm
- 43:51not being paid by Rocket Money, but it's something
- 43:53I use at some point, but I'm telling you. So
- 43:56try to download Rocket Money. I don't know if
- 43:59they have it. I'm sure they have it, you know,
- 44:01all over the world. So you can actually download
- 44:03Rocket Money and try it and check it out. So.
- 44:08I think the question there is. Luigi never spends
- 44:11any money. He doesn't need a budget because money
- 44:17flows one way. But I want to change that. Like
- 44:23I do budget my money every month and I never
- 44:25go over my budget. And if I come close to going
- 44:28over my budget, that causes me a lot of anxiety.
- 44:31It's terrible. And that's something I really
- 44:34want to overcome. Because I feel like I'm probably
- 44:36budgeting. Still even too little like I could
- 44:39afford to spend more for sure, but man is it
- 44:43it's tough for me It's neurotic. Yeah, so but
- 44:47I think money stuff has to do it, you know if
- 44:51there's a cash flow coming in that's why it's
- 44:55called currency and Currency is meant to be garbage
- 44:59and garbage out. It's new to flow so if there's
- 45:03no currency flowing then there's going to be
- 45:08a little bit of stagnancy, you know, so when
- 45:11I mean currency flowing, it doesn't necessarily
- 45:13mean buying something you don't need. It could
- 45:16be maybe investing in something, you know, maybe
- 45:20buy new tools that actually make something better
- 45:23for your business itself, you know, buying new
- 45:26equipment, you know. So what am I trying to say
- 45:28is it's just the currency part of it, you know,
- 45:30for it to flow. So I think you're on a good end.
- 45:34Some people are really praying to be like you.
- 45:36Which is a good thing. They're praying to be
- 45:39like you so they don't have to spend so much
- 45:41money. Because some people, when they have, you
- 45:44can't trust them with money. You just put $1
- 45:47,000 with them. Right now, it's gone by tomorrow
- 45:50morning. Because they're going online and buying
- 45:52everything they need and the ones they don't
- 45:54need. So it's a good thing that you can actually
- 45:57look at it and say, you know what, I don't want
- 46:00to spend this money. And you are disciplined.
- 46:03And that's fine. I don't think you really need
- 46:06so I don't think I think you have you I think
- 46:09you need to give a lot of people master class
- 46:11on how you do it because a lot of people can't
- 46:17do what you do you know because once the money
- 46:20comes in oh my god they're spending everything
- 46:23right there when they are done spending then
- 46:26they not oh my god think I'm runner so now let's
- 46:30quickly go let me just quickly add number four
- 46:32and number five because i know we have time for
- 46:34spend um number four you know i always say to
- 46:39entrepreneurs is you need to embrace failure
- 46:42as a learning tool so if failure is not going
- 46:46to be a learning tool then it's not what's being
- 46:48called failure so it should be a learning tool
- 46:52you know because when you have a setback you
- 46:55already understand so for example you indulge
- 46:58in a business and somebody come to tell you,
- 47:01you know what, can you, can you give us, can
- 47:06you lend me some money out of your business?
- 47:09And because of, for example, you've been nice
- 47:12and say, you know what, I'm just going to give
- 47:14you this product on credit and you give them
- 47:17product on credit. And guess what? They never
- 47:20paid you back. So you've lent. So next time you
- 47:24know that no matter how the story is very nice
- 47:27and touchy you can't help. I'm sorry Yeah, so
- 47:30now your length so and it can also be maybe a
- 47:35customer, you know, probably due to one or two
- 47:39things a customer hacks you for you know for
- 47:44free service and you offer free service and they
- 47:47say don't worry when I when I When when I get
- 47:51my money, I'm gonna buy more service from you
- 47:53and you offer free service. And when they got
- 47:56it, they went to another competitor. So you're
- 47:58not home. So now you learn no free service until
- 48:01at least you buy one, buy one. Then I give you
- 48:04one free. So now that's, that shapes your knowledge
- 48:08about your field. So you're embracing failure
- 48:11and you're using it as a learning tool. So I
- 48:14don't say it's fine to just be a failure failure,
- 48:17but the thing is don't take failure as the hand
- 48:19because a lot of people want to fail. They say,
- 48:22you know what the business is done for. I'm no
- 48:24longer doing this business anymore. And they
- 48:26just give up or probably they have a restaurant
- 48:29and you know, they have all the hives. I have,
- 48:32I have a client. No, let me give you a story.
- 48:34A client of mine, you know, she set up a spa,
- 48:38you know, she was setting up a spa. I, I, um,
- 48:42she didn't tell me because I've helped out with
- 48:44a lot of, but she, I think she went, she was
- 48:47like, Oh, maybe my, my prices were too much.
- 48:49So she went to. You know, I just saw it online
- 48:53that she just opened a big spa and all that.
- 48:55I'm like, wow, congratulations. He said, Oh,
- 48:57thank you. I was going to call you, but you know,
- 49:00I'm like, it's fine. I'm I know my friends might
- 49:03be too. He said, Oh, but because I thought you
- 49:05were too busy. I said, no, it's fine because
- 49:08you've been working with me for years. So I'm,
- 49:10you know, it's, it's fine. So now. Then she invited
- 49:15me over. I went to the spa, very big spa, nice,
- 49:18you know, in the heart of New Jersey. And I told
- 49:22her, I told her, listen, she told me, um, um,
- 49:26but right now the person she's working with seems
- 49:29like she doesn't, he doesn't know what he's doing,
- 49:32you know? And I not told her that say, listen,
- 49:35you have a nice bar, which is fine. She bought
- 49:37the spot from somebody else. So she revamped
- 49:40it and, you know, make it beautiful and all that.
- 49:42But I said, the thing is the goal is not how
- 49:45beautiful your spice. I said, have you reached
- 49:48out to clients? Because I look at the neighborhood,
- 49:51it's not a place that people can walk in easily.
- 49:53I'm like, one, I just don't want to be bad to
- 49:56you, but I'm just being honest with you, all
- 49:58right? You're not paying me for this service,
- 50:00but I'm going to tell you, one, nobody's going
- 50:02to walk in here easy. So now I want you, I'm
- 50:07doing it for free, you know, because you've been
- 50:09working with me for years. But the thing is now
- 50:11I want to make sure you do everything that people
- 50:14start booking. appointment online, at least try
- 50:18it. He said, oh, I still want to put some, some
- 50:20nice light. I'm like, first you need to see if
- 50:24people, because if you have a very beautiful
- 50:26spa and nobody's coming in, there was a point
- 50:29of the spa, you know? So because the people,
- 50:33the client are the main people that you need.
- 50:37So what am I trying to say is When I told her,
- 50:42she was like, oh my God, I never thought about
- 50:44this. I thought the other person was telling
- 50:46me to make it more beautiful, more beautiful.
- 50:48Maybe people walking will see it. I said, nobody's
- 50:49going to see it. Nobody, how many people walks
- 50:52from here looking from outside? And you know,
- 50:56she took that word because she was almost, she
- 50:59pays $8 ,000 on mortgage on that property every
- 51:04month. She'll spend $8 ,000, $8 ,000 every month.
- 51:08minus, you know, electricity and all that. And
- 51:12these things were burning and she wasn't making
- 51:15a dollar. She wasn't making a dime. You know?
- 51:19So automatically I said, you know what? You failed
- 51:23according to what you feel you failed, but you've
- 51:25not failed because now you've learned and I give
- 51:29her financial advice. I give her all the advice
- 51:31she needs. And guess what? She's making sales
- 51:34right now. people are coming in albeit they are
- 51:37coming via online because she made a mistake
- 51:43with the destination or sorry the location and
- 51:46location is everything any business you are trying
- 51:48to do so the location was in a good place that
- 51:51people were just walking so guess what she made
- 51:54a mistake she learned from the mistake and then
- 51:57she guess what maybe she's like oh she's talked
- 52:00to herself and she said you know what i don't
- 52:01care i'm not gonna um yes i feel it i feel it
- 52:04i'm gonna shut down the business i can't keep
- 52:06paying a thousand dollars a month and she run
- 52:09out of mortgage and she lose zero dollar zero
- 52:13energy then she lost all the money all the stuff
- 52:16all the kit everything she got so no matter what
- 52:20embrace failure as a learning tool that's number
- 52:23four number five you also need to build a strong
- 52:27network Just like I'm on this show, you know,
- 52:32yes, I have a strong network. I have a strong
- 52:37people here, you know, they had, you know, they
- 52:40have the, they are the expert. So you need to
- 52:42also be on this show to learn more information,
- 52:46get more knowledge. So you build a strong network
- 52:49because network is essential. That's why somebody
- 52:52like Elon Musk can tell, even let's just even
- 52:55talk about network itself. Look at Elon Musk.
- 52:57just send a message to his friend and said, you
- 53:00know what? I want to buy Twitter. Do you have
- 53:02some billions of dollars? The other person is
- 53:05like, you know, I'm looking at, is one billion
- 53:08enough? I don't know if you saw the text message.
- 53:11It's Elon Musk sent to his friend. And it's like,
- 53:13okay, I think I have two billion dollars. And
- 53:16he bought Twitter. Just imagine just texting
- 53:19your friend like, I just want to buy Twitter.
- 53:21And that's the power of network. Just borrowed
- 53:24money from people. That's the power of network.
- 53:26Yeah. I don't think he really borrowed. He just
- 53:29said they should just, you know, join forces
- 53:32to be able to buy the IHS so that they can own
- 53:35Twitter. You know, just imagine I want to buy
- 53:37McDonald's tomorrow. And I'm like, you know what?
- 53:40Let me just send a message to Luigi and say,
- 53:43hi, let's just buy this McDonald's. You have
- 53:48like 400 billion. You know, let's just own it.
- 53:51the new owners of McDonald's. That's how it works.
- 53:55Strong network is good. Build a strong network
- 53:59as an entrepreneur. Networking is everything.
- 54:02There's a lot of events in New York City that
- 54:04we always go there, just take wine and relax.
- 54:07The goal is not just to go there and take a wine.
- 54:09You can take a wine in your house, right? But
- 54:11the goal is to be able to build network. Strong
- 54:14network. I know Jay is a good entrepreneur. Come.
- 54:19let's work on this project together or let me
- 54:22call Luigi or let me call Ray you know let's
- 54:27do something and that's the power. I think for
- 54:31a lot of people who are on the you know kind
- 54:36of the layman level or I refer to it as the proletariat
- 54:44mindset for example I started this podcast in
- 54:54April. That was the first time we recorded anything.
- 54:58And I had never imagined at that point that I
- 55:03would be speaking to a successful business owner
- 55:07in New York. And here I am. So that to me is
- 55:13insane. Furthest thing from my mind, I did not
- 55:18expect that. Well, and that's it. You know, by
- 55:23this time next year, you know, it's gonna be
- 55:25bigger. Wow, April, that's like a few months
- 55:28ago. And that's how, that's the power. You know,
- 55:31that's the power of networking, building up a
- 55:33network, a strong network. And you know, it takes
- 55:36a while, but guess what? You know, it goes, it
- 55:40goes far. And that's the, that's the honest truth.
- 55:44So another thing I always tell entrepreneurs,
- 55:47which is number six, because I, you know, we
- 55:49need to get to number 10 is, to focus on customer
- 55:53experience. Guess what? I don't know if you've
- 55:59ever bought any product. Have you ever bought
- 56:01any product where you heard that nobody marketed
- 56:05to you? You didn't, you didn't have to sit online.
- 56:07Somebody just told you, Oh, you told them you
- 56:09want a toothpaste. They said, Oh, this toothpaste.
- 56:12Oh my God. Or you want to buy some. Yeah. Or
- 56:16you want to go to a restaurant and they say,
- 56:17Oh, this restaurant. Oh my God. This is the best
- 56:21restaurant. They have good customer experience.
- 56:27You don't even have to do adverts. People are
- 56:29just going to say, wow, that's the best thing
- 56:32that's ever happened. Word of mouth. Yeah, word
- 56:35of mouth. Word of mouth. Word of mouth. Or what
- 56:40do you think, Luigi? That I mean I agree that's
- 56:44one thing I definitely remember from when I was
- 56:46in high school I think taking marketing and one
- 56:48thing I learned one thing that I still remember
- 56:50it from the textbook was Bad word of mouth will
- 56:53reach 22 people or something like that and like
- 56:57good word of mouth will reach like one So you
- 56:59got to be real careful when you do it But yeah,
- 57:02it's definitely true. I mean you trust You know
- 57:04your your your social circles because they've
- 57:07experienced it and you have a relationship with
- 57:09them Absolutely, and people understand that In
- 57:13the world of consumerism, everyone's trying to
- 57:18be sold something. There's so much choice. So
- 57:21how do you make a really good grounded decision?
- 57:23Well, you trust your peers because they're in
- 57:29the trenches with you in life. So they've gone
- 57:34through it. They don't want to waste their money
- 57:37and so on. So yeah, that's why word of mouth
- 57:39is so important. How about you, Ray? I know that
- 57:44word of mouth is the number way method of podcasts
- 57:48growing. I know that it has the most, it's the
- 57:53most resilient messaging alive in terms of having
- 57:58both things that weren't marketed to me. Actually,
- 58:03most things, I very, very rarely buy things based
- 58:07on marketing. And it's really interesting that
- 58:09you bring up marketing because I studied communication
- 58:13management, the art of creating good messages.
- 58:19And specifically, my focus was crisis management
- 58:22and internal communication management, but with
- 58:25the goal of getting that to the external stakeholders.
- 58:30And I think that a lot of marketing, this was
- 58:35my topic, a lot of marketing in today's world
- 58:39just kills authentic messaging in a way that
- 58:45is viscerally visible, but everybody ignores
- 58:51because they've come to expect it that way. Okay,
- 58:58let me ask you a question. When you think about
- 59:01Mountain Dew, what do you think about? The drink
- 59:06Mountain Dew. I've had this drink. I think. Yeah,
- 59:11what do you think about? Too sweet. I remember,
- 59:16I do like Mountain Dew. I haven't had it in years,
- 59:19but if I ever found a bottle around here, I'd
- 59:21buy it right away. Okay, wait. Honest answer
- 59:24here. What I think of when I hear Mountain Dew
- 59:31is driving home from university, driving to this
- 59:36pizza shop called Roman's Pizza. And they had,
- 59:41okay, South African money, 12 rand at that time.
- 59:46That's nothing. That's like seven RMB. Okay,
- 59:52so like one American dollar. One American dollar
- 59:55for a mini pizza of four pieces and a kind of
- 1:00:00Mountain Dew on the side. And I got the like
- 1:00:02chili feta pepperoni pizza. with a can of Mountain
- 1:00:10Dew on the side. And that is what's in my mind
- 1:00:16for Mountain Dew. Wow. Man. You know, pizza itself,
- 1:00:23it's a powerful thing. You know, the experience
- 1:00:26itself. Yeah, the experience. That's why you
- 1:00:29remember Mountain Dew. So another thing is, if
- 1:00:33you look at Mountain Dew, for me, you think about
- 1:00:38you know, energy, sport, extreme sport. And when
- 1:00:43I think about Coca -Cola, I think about Christmas,
- 1:00:46you know, Santa Claus with the white beard. Yeah,
- 1:00:50I understand why you have that connection too,
- 1:00:54because it wasn't that a part of, didn't Coca
- 1:00:56-Cola invent the red Santa? Yes. Yeah. Yes. I
- 1:01:01also associate Coke with Christmas as well. Yes.
- 1:01:05It's just a mental thing. you know, because of
- 1:01:08the experience we have, you know, probably very
- 1:01:12good marketing. Or when you think about Pepsi,
- 1:01:15you think about, you know, something like, um,
- 1:01:18you know, gladiator advert they did one time
- 1:01:22like that. You know, there was somebody doing,
- 1:01:24you know, we will, we will rock you. You know,
- 1:01:29remember that thing. you know, I have a way he
- 1:01:34came into our minds and, you know, we start thinking
- 1:01:37about product, we associate product with this
- 1:01:40kind of experience. You know, you talk about
- 1:01:42McDonald's, you have an experience. You talk
- 1:01:44about KFC, you know, there's this experience.
- 1:01:49You know, there's Popeyes over here too, Louisiana
- 1:01:51Popeyes, you know. You know, a lot of people
- 1:01:56associated with, you know, having that Sautern
- 1:01:59flavor, you know, with a mix of nice grill and
- 1:02:02all that. So there's the experience that comes
- 1:02:05with it that, you know, sometimes you don't have
- 1:02:09to even do a lot. People are going to be the
- 1:02:12one marketing your brand and say, you know what?
- 1:02:14Oh my God, this is the best thing. This is the
- 1:02:17best drink I've ever had. This is the best whatever
- 1:02:19the thing is. All right. And that's how, you
- 1:02:22know, it's always very good as an entrepreneur
- 1:02:25to focus on customer experience. So just try
- 1:02:27as much as possible. Make sure If a client, maybe
- 1:02:32you're selling a service and one of your clients
- 1:02:34is not, customer is not good with it, it's better
- 1:02:37you actually find a way to make sure they are
- 1:02:42very satisfied than let them go unsatisfied because
- 1:02:46they will tell them, oh, don't go to that place,
- 1:02:47it's really bad. And number six is, sorry, number
- 1:02:51seven, be adaptable and open to change, you know,
- 1:02:55which is very important, be adaptable and open
- 1:02:57to change. Number eight. invest in personal development.
- 1:03:02It's always very good to have more knowledge,
- 1:03:05more courses. As an entrepreneur, I have a PMP
- 1:03:11certification. I have quite a number of certification
- 1:03:14that I got through the years because I really
- 1:03:20want to build my... um, my, my personality, you
- 1:03:26know, having been a certified business coach,
- 1:03:29also having, you know, Sigma six, you know, um,
- 1:03:33certification also, because I really want to
- 1:03:35know more. So more knowledge. So another thing
- 1:03:38is, um, yes, it's very, very important. You know,
- 1:03:42you want to build your personal brand. So it
- 1:03:44helps you a lot. So another number nine is you
- 1:03:47need to emphasize on this thing, which is work.
- 1:03:52life balance. Because as an entrepreneur, it's
- 1:03:55very demanding. I work Monday to Sunday, but
- 1:03:58guess what? I try as much as possible to take
- 1:04:01a break. It's very important because sometimes
- 1:04:04we really don't, we just want to work, work,
- 1:04:06work, work, work, work. But sometimes I try to
- 1:04:09take a break. Are you working now or are you
- 1:04:11taking a break? I'm actually working right now.
- 1:04:17I'm not in the bridge yet. That hurts me. That
- 1:04:19hurts me. Oh, you mean for the show? But it's
- 1:04:24good work. If you say for the show, I wouldn't
- 1:04:26call it work. I would say I'm actually doing,
- 1:04:31actually, would I call it work? I wouldn't call
- 1:04:34it work. So I thought you mean generally if I'm
- 1:04:37working. No, I mean generally I'm I'm not in
- 1:04:40my vacation mood yet So I'm not in a vacation.
- 1:04:43Oh right now. Yes. I'm still working because
- 1:04:45you know, I'm not yet in vacation me My vacation
- 1:04:47is August because one of the most busy time for
- 1:04:50us as an entrepreneur is summer, which is between
- 1:04:54June July August So after August everything died
- 1:04:58down a little bit, you know, then not I don't
- 1:05:01per se Yeah, is that because people have more
- 1:05:04free time and like They do these things on the
- 1:05:06side. They do these hustles when they have their
- 1:05:08vacation time. Yes, correct. Because most times,
- 1:05:12yes, that's when people have enough time because
- 1:05:17the truth is the work life, even not for entrepreneurs,
- 1:05:20the work life in America is quite demanding.
- 1:05:23So people work nine to five, they really don't
- 1:05:25have no time. So during their vacation, that's
- 1:05:28when they start thinking, you know what? I need
- 1:05:31to think about something to do. They start having
- 1:05:33a second thought. or maybe starting a business
- 1:05:36or starting this or how do I do this so and that's
- 1:05:40that for that that's when they need a business
- 1:05:42coach who can actually tell them though you know
- 1:05:44not tell them in real sense because the truth
- 1:05:46is we really don't tell people things all right
- 1:05:49so the thing is we only help you navigate it's
- 1:05:51just trying to go into people somebody's head
- 1:05:53and try to see what they are thinking all right
- 1:05:56so as a business coach i don't want to try to
- 1:06:00tell you to start a restaurant business when
- 1:06:04you want to start, um, a karate business, for
- 1:06:08example, you know, or maybe you want to start
- 1:06:10a podcast. I'm like, no, don't start a podcast.
- 1:06:12Why don't you just go into, um, you know, maybe
- 1:06:16a restaurant or maybe, you know, that's not what
- 1:06:19you want to want to do. If I try to convince
- 1:06:22you to do that because your energy, you don't
- 1:06:24have the same energy of the, with that flow,
- 1:06:27guess what? You're going to get tired. and you're
- 1:06:30gonna just drop it off and say, you know what,
- 1:06:31this is not what I wanna do. So what we do is,
- 1:06:34as a business coaches, I look at what you wanna
- 1:06:36do, because the first question is, what do you
- 1:06:39wanna do? So now is now to make your hobby, because
- 1:06:42the most fun part of life is when, you know,
- 1:06:46for example, Ray started communication. management
- 1:06:52in school. I'm sure she likes talking and having
- 1:06:56conversation and all that. But guess what? I
- 1:06:58hate it. I hate it. That's why we have this show.
- 1:07:01You don't like it? No, I'm joking. So let me
- 1:07:06just guess you like it. But guess what? Now imagine
- 1:07:09Oprah Winfrey. Oprah Winfrey likes talking, conversation.
- 1:07:15And guess what? She's being paid to just talk.
- 1:07:20the best entrepreneurship flow you can take is
- 1:07:26loving what you are doing. Just imagine, you
- 1:07:30love what you're doing and you're getting paid
- 1:07:32for it. You like cooking. The top chef in the
- 1:07:36world love cooking, just fries and is paid to
- 1:07:39just fry. Something he would do anyways, whether
- 1:07:44you pay him or not, he's gonna do it. Yeah, very
- 1:07:48true. You know? Or maybe the guy that loves mixing
- 1:07:52alcohol, you know, just put it together, the
- 1:07:55bartender. And he's being paid thousands of dollars
- 1:07:57or hundreds of thousands of dollars just to mix
- 1:08:00until it's the best mixology in the world. He
- 1:08:04loves it. He's going to do it at home anyways.
- 1:08:06So you are enjoying what you're doing. Or maybe
- 1:08:09there's this dude that knows how to sing. He
- 1:08:13loves singing in the bathroom anyways. And he's
- 1:08:16getting paid millions of dollars for people to
- 1:08:18see him to come and sing the way he can sing.
- 1:08:21It's entrepreneurship too. And he just say, and
- 1:08:25people are paying him to just come see him sing.
- 1:08:29So whatever the most interesting entrepreneurship
- 1:08:36life you want. Like me, I love helping people
- 1:08:40navigate business. Troubles, but as a matter
- 1:08:43of fact, I love it when there's a problem so
- 1:08:46we can solve it because I love thinking out of
- 1:08:48the box You know, how can we actually solve this
- 1:08:51problem? And that's one thing a lot of monks
- 1:08:53did you know them? You know fetch him a lot and
- 1:08:56a lot of people might say I don't like him Forget
- 1:08:58about political view or whatever the thing is
- 1:09:01this dude is actually a genius, you know for
- 1:09:06him He went to Twitter. You look at Twitter and
- 1:09:09say okay. Why do we need 100? 100 % of staff
- 1:09:12when we can fire 80 % and have 20 % that can
- 1:09:17actually do the job better. Why do we need to
- 1:09:20give people a blue check mark for doing nothing?
- 1:09:24Why don't we just make money from it? It was
- 1:09:26able to make, I think for $40 million, I'm not
- 1:09:28sure about the figure, every month from just
- 1:09:32people who want blue check mark and paying for
- 1:09:34it. You know, and guess what? Instagram started
- 1:09:36that. Every other person wanted to pay for blue
- 1:09:39check mark. Nobody was thinking about it. You
- 1:09:41know, look about Tesla, Tesla drives itself.
- 1:09:44Have one anyways. So it drives itself, self driving.
- 1:09:48It has, um, you can, while you're charging, you
- 1:09:51know, you're watching a nice YouTube, you're
- 1:09:54watching this podcast, you know, probably, um,
- 1:09:58or you're listening to, you know, a show you
- 1:10:01can do a lot, you know, I literally, I do zoom
- 1:10:05on my, on my, on my Tesla. Sometimes I do my
- 1:10:09Zoom meetings via my Tesla. You know, sometimes
- 1:10:11I surf the internet via my Tesla. So what am
- 1:10:13I trying to say is, you know, it's very important
- 1:10:17to always think out of the box and don't just
- 1:10:20be stuck into just one line of thought. Think
- 1:10:23out of the box, think out of the box and bring
- 1:10:25good ideas. And before you know it, the world
- 1:10:28will be your stepping stone. So now, last but
- 1:10:34not the least is I want you to stay persistent
- 1:10:39and also be resilient because the thing is the
- 1:10:44road to soft sex is very bumpy not often is very
- 1:10:50bumpy because you're gonna have one or two issues
- 1:10:53and you know the ability for you to stand strong
- 1:10:56that's what makes you a great person or a great
- 1:10:58entrepreneur so nobody's gonna tell you it's
- 1:11:00easy you know yeah but do not just give up just
- 1:11:04because you made a mistake So just keep moving
- 1:11:07forward, even when faced with challenges. And
- 1:11:11that's the point. That's what makes you a great
- 1:11:13entrepreneur. So that's one thing. So these are
- 1:11:16the 10 things all entrepreneurs should know,
- 1:11:20especially if you ever consider being an entrepreneur.
- 1:11:22Like I said, everybody's an entrepreneur. If
- 1:11:24you can get into a vehicle and drive yourself,
- 1:11:27you're an entrepreneur. And that's it. That's
- 1:11:30true about life. So that's... All I have for
- 1:11:36you guys today. That's awesome. I agree with
- 1:11:40everything that you've said, except for Elon
- 1:11:44Musk. I have a personal relationship with that
- 1:11:49man, and it's not a great one. But I can recognize
- 1:11:56that he's been successful in business. Yeah,
- 1:11:59he is, to be honest. I wouldn't label him that.
- 1:12:04Genius. This was like a free, really expensive
- 1:12:10seminar. I was totally surprised by it. No, absolutely.
- 1:12:12I did not expect to learn so much. Now I can
- 1:12:16tell people I am an entrepreneur. Whether you
- 1:12:18believe it or not, you are an entrepreneur. I
- 1:12:21do have a question for you though. This might
- 1:12:24be if you don't want to answer it, of course
- 1:12:27you don't have to. But you're in New York and
- 1:12:31politically New York is undergoing some changes,
- 1:12:36probably with Mamdani being elected. How do you
- 1:12:40feel about that? Yeah, I know Mamdani. I know
- 1:12:45him because I have quite a number of friends,
- 1:12:50you know, especially in the city. I'm a member
- 1:12:52of the Chamber of Commerce in New York and, you
- 1:12:57know, So for me, he's actually a great person,
- 1:13:02you know, in as much as there are some things,
- 1:13:07some of his policies that I don't, for New York's
- 1:13:10sake, I don't think might work. And that's the
- 1:13:13honest truth, you know, because we are any capitalists,
- 1:13:17he's like a Democrat socialist. So when you are
- 1:13:21a Democrat and you win the primaries, automatically
- 1:13:23you win the elections. That's what they say.
- 1:13:30And socialism might really not work in the city,
- 1:13:33like free bosses. I don't think it will work.
- 1:13:35Other things might work, but free bosses would
- 1:13:37not work. Definitely, I'm sure of that. So because
- 1:13:41we're in a capitalist state... I'm not trying
- 1:13:44to dig into... Obviously, his policies are directly
- 1:13:48related to this, but I'm asking because of the...
- 1:13:55While you were talking, I was thinking about
- 1:13:57the city -owned grocery stores and how you think
- 1:14:01that might affect small business or actually
- 1:14:05large business. Because in my mind, I think that
- 1:14:10large business takes away a lot of culture and
- 1:14:13society. So for me, if the policy is going to
- 1:14:18work, but it's going to hurt large business,
- 1:14:21personally, I don't think that's so bad. I don't
- 1:14:27know how it would hurt large businesses. Well,
- 1:14:32hang on. Also, just to say, you don't think large
- 1:14:35businesses are a part of culture? No, they absolutely
- 1:14:39are. I just think that when they reach a monopoly
- 1:14:43level size, for example, Amazon, there's no other
- 1:14:48company that can effectively break into... online
- 1:14:54sales in America and challenge them properly,
- 1:14:59and the same thing here in China. So I think
- 1:15:02that that has the potential to take away from
- 1:15:05society. So then do you think, but with something
- 1:15:09like Amazon that's so big, too big to fail, let's
- 1:15:12say, how could it really be hurt by these changes?
- 1:15:17That's the thing. They're so profit -driven.
- 1:15:20that they make a big rigmarole if anything hurts
- 1:15:25the profits. And that's the way that it hurts
- 1:15:30society. I don't think that anybody can shut
- 1:15:32down Amazon, right? But I do think that the state
- 1:15:41in some way allowing, let's take the groceries
- 1:15:45as an example. Hypothetically, if it works. I
- 1:15:49don't know if it will work or not. But now you
- 1:15:52have grocery stores that are selling cheaper
- 1:15:54products to people in a direct way. And what's
- 1:16:00happening is the people that have a monopoly
- 1:16:03that are able to afford the rent and so on. They
- 1:16:08are forced to move out because they just can't
- 1:16:11keep up with the government owned or government
- 1:16:13subsidized grocery stores. And then that might
- 1:16:16open it up for more small niche businesses as
- 1:16:21rent goes down because the big boys are moving
- 1:16:24out and rent comes down and then a small business
- 1:16:27picks up. I know that sounds utopian and it might
- 1:16:31be, but that's what I would like to have. Sure.
- 1:16:38I agree with you. But when it comes to groceries,
- 1:16:44like in New York City, we don't have Walmart
- 1:16:46in New York City. We don't have the big grocery
- 1:16:52store like that in the city. So most of those
- 1:16:56stores like Upstate New York, which is the greater
- 1:17:00New York of which he has no control over, you
- 1:17:03know. so it's not like this Costco or something
- 1:17:07most of the you know the city really don't have
- 1:17:09most of the stores are small small stores that
- 1:17:12can work because you know just subsidizing it
- 1:17:15is not like it's really going to be free so which
- 1:17:18it would really go a long way because New York
- 1:17:21really literally make a lot of money on taxes
- 1:17:25like when I mean taxes like taxes like if you're
- 1:17:29just coming from Polly New Jersey and you want
- 1:17:32to go to like let's just say Let's say to the
- 1:17:36airport in JFK, you're gonna spend $50 on tolls
- 1:17:40only. More than $50 on tolls, just tolls. So
- 1:17:44just imagine how many vehicles come to New Jersey,
- 1:17:49towards the city, to JFK, to Queens every day.
- 1:17:54So there's a lot of money being made. by the
- 1:17:58city. So I think New York City is like the richest
- 1:18:01city in the whole of America, if I'm right. So
- 1:18:07subsidizing might not be a problem. That might
- 1:18:12not really be a problem. So I agree with you.
- 1:18:15That would work 100%. The one I think might really
- 1:18:18not work that much would be buses. Just imagine
- 1:18:21like three buses, oh my God. You know, they really
- 1:18:24will violate it. So, and, you know, it's going
- 1:18:27to also affect a lot of Uber drivers, you know,
- 1:18:30it's going to also have, you know, um, the yellow
- 1:18:33taxi really is a no -go area. And I'm not demarketing
- 1:18:37them. It's really a no -go area because they
- 1:18:40would really, you know, because it's the way
- 1:18:42they do it. Um, they, they, they just take you
- 1:18:45around, around and around before you know it.
- 1:18:47A hundred dollars is gone. Just sitting in the
- 1:18:50traffic. So you are better off taking the train.
- 1:18:53or taking Uber or taking Lyft or you know any
- 1:18:56other option. The same problem with meter taxis
- 1:18:59here. Oh meter taxis are like I don't want to
- 1:19:03call them oh my god they'll just purposely do
- 1:19:06it oh my god I don't know what I think I made
- 1:19:09a mistake at some point I was meant to take Uber
- 1:19:12but I was on phone and I don't know what I just
- 1:19:16entered the yellow taxi you know metered one
- 1:19:18I just closed the door and before you know it
- 1:19:22Normally it would cost me $30 for that ride on
- 1:19:27Uber. Normally it's a normal ride. I take it
- 1:19:30on taxi. We've never started moving. We already
- 1:19:34cost me like $50. I have to tell the, you know,
- 1:19:37I was like, nah, I can't do this. I told the
- 1:19:39driver, please, can I just get down? It's okay.
- 1:19:42I will just take Uber. And because if not, before
- 1:19:45we get down, will I spend $150 without even getting
- 1:19:48nowhere? I'm like, you know, You know, and that's
- 1:19:52it. I think meter taxi has like the really rubbing
- 1:19:56off on people, you know, they know how to play
- 1:19:59that game anyways. So that just did for this
- 1:20:05election is going to be a tough one, you know,
- 1:20:08because I am a little bit politically inclined.
- 1:20:11Maybe that's why I was able to answer that. When
- 1:20:16it comes to politics, you know, I'm a little
- 1:20:18bit inclined because now We have the current
- 1:20:21mayor, Eric Adams, who is also contesting as
- 1:20:27an independent. But now the Republican candidate
- 1:20:31is about to, is trying to step down. They're
- 1:20:34trying to work on that to find him to step down
- 1:20:36for Eric Adams. So Eric Adams, who was a former
- 1:20:38Democrat, will be a Republican. So it's going
- 1:20:41to be Republican versus Democrat. Then the former
- 1:20:44governor of New York City. that lost the primaries.
- 1:20:51That's Andrew Cuomo. Andrew Cuomo also said he's
- 1:20:55going to likely run as an independent. So it's
- 1:20:59going to be a tough cookie because now we're
- 1:21:02going to see a fight between the former governor
- 1:21:04of which in the general election, I don't know.
- 1:21:09So Madani's has a lot, a lot, a lot to fight.
- 1:21:14A lot. A lot. Yes. I don't know enough to deliver
- 1:21:21further comments. Personally, I think that young
- 1:21:27politicians are required. It doesn't even matter
- 1:21:31if everything doesn't work. Just a large part
- 1:21:34of what they're doing is going to be fresh and
- 1:21:36transformative. And I think that's what the world
- 1:21:39needs. No more old politicians. I don't know.
- 1:21:45I don't know. Yeah, you know the intersectional
- 1:21:51leftist feminist anti -fascist person. Can't
- 1:21:57old politicians be that way? Sure they can. Bernie
- 1:22:00Sanders would have been awesome, but the problem
- 1:22:04is they are... They're all, they move a little
- 1:22:09bit slower. Maybe they don't have, not physically,
- 1:22:13but in terms of understanding technology and
- 1:22:15understanding the modern times and understanding
- 1:22:18the constituents that are coming up and coming
- 1:22:21up. I guess, yeah. Could be right. My opinion
- 1:22:28as a non -American outside viewer.