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ADVANCED PEST SOLUTIONS · One on One With a Professional

• 0:05
  Speaker 1: Good morning, good morning, good morning, and welcome, welcome, welcome.
• 0:07
  Speaker 1: It's time now for one on one with the pro.
• 0:09
  Speaker 1: But actually I got a pair of pros in here
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  Speaker 1: today from Advanced as Solution. We have Quentin and Jordan
• 0:15
  Speaker 1: in here with us. Gentlemen, how are you doing today?
• 0:18
  Speaker 2: Great morning.
• 0:19
  Speaker 1: First of all, tell us a little bit about your
• 0:21
  Speaker 1: business and how you got started and all this.
• 0:24
  Speaker 3: So I started a major corporation in nineteen ninety eight actually,
• 0:28
  Speaker 3: and they seem to school in San Antonio, to school,
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  Speaker 3: rode to someone for a long time, had my own
• 0:34
  Speaker 3: route and just decided, you know, it's time to do
• 0:37
  Speaker 3: it on my own.
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  Speaker 2: So I've been doing this for myself about the last
• 0:39
  Speaker 2: thirteen years.
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  Speaker 1: Wow, Jordan, and how did you get involved in this?
• 0:43
  Speaker 4: Yeah?
• 0:44
  Speaker 1: Same thing.
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  Speaker 4: I was kind of with a big national company for
• 0:47
  Speaker 4: a while cross paths with Quinton here about a year ago,
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  Speaker 4: and he put me to work and I'm loving every
• 0:55
  Speaker 4: bit of it.
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  Speaker 1: Well, this is great. You've been the solution for unwanted
• 1:01
  Speaker 1: best for now Lucky thirteen. Where you located?
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  Speaker 3: Actually we live in Copane, lived in Copan my whole life.
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  Speaker 3: My great grandpa actually he squattered on Indian land. Actually,
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  Speaker 3: didn't get any land.
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  Speaker 2: But he squatted there.
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  Speaker 3: So we're very quite a few generations deep into in
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  Speaker 3: the cocaine area. But I've always worked in Bordersville, so
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  Speaker 3: I have a lot of people I know down here
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  Speaker 3: as well.
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  Speaker 1: Now, tell us a little bit about the company. We
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  Speaker 1: kind of get the idea that you have a solution
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  Speaker 1: for a past, right, but tell us what kind of past.
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  Speaker 3: We're The reason I can remember that name is a
• 1:36
  Speaker 3: lot of people. I kind of make a joke of this.
• 1:39
  Speaker 3: People think you should be called Magic Wand Past Control
• 1:43
  Speaker 3: because they think you can just go in and a
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  Speaker 3: way with WAND and it's all gone, and there's a
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  Speaker 3: solution to The solution is me and you working together.
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  Speaker 3: And there's times I got to say, hey, you kind
• 1:52
  Speaker 3: of need to clean up, or hey we need to
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  Speaker 3: seal these cracks up or things like.
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  Speaker 1: That, or the problem is going to come back.
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  Speaker 2: Yeah, yeah, exactly.
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  Speaker 3: Well you're not going to get rid of it because
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  Speaker 3: they won't roaches, for instance, won't eat bait when there's
• 2:04
  Speaker 3: all kinds of food laying around.
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  Speaker 1: Sure.
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  Speaker 3: So, and I started this just I kind of want
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  Speaker 3: to be the best, not just the best pest control service.
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  Speaker 3: I want to be the best service company anyone's ever had.
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  Speaker 3: So we really strive to take care of our customers.
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  Speaker 3: We don't really do contracts. We do month to month.
• 2:20
  Speaker 3: Somebody wants to cancel, then we let them. Sure, a
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  Speaker 3: lot of the big companies do binding contracts and they
• 2:27
  Speaker 3: tie you in and then they make you buy out,
• 2:30
  Speaker 3: and I'm just not going to do that. I mean,
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  Speaker 3: people go through things, do they get rid of the problem.
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  Speaker 3: They don't really need you sometimes anymore, especially if money's
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  Speaker 3: tied Sure.
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  Speaker 1: Now, the way you came in here, invited, of course
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  Speaker 1: to the company. You find this a little bit easier
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  Speaker 1: than the big mega companies, don't you? Oh?
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  Speaker 4: Most definitely. Yeah, you know, we do a lot of
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  Speaker 4: things more service focused. Like like Quentin said, we're a
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  Speaker 4: service company, not just a pass control company. We're here
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  Speaker 4: to do a service, get it done. A lot of
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  Speaker 4: those corporations are really focused on the money. We're not
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  Speaker 4: as focused on that. We're folks to get the customers
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  Speaker 4: taken care of.
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  Speaker 1: Uh.
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  Speaker 4: And then I love love working for Quinning and don
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  Speaker 4: with advanced past solutions one hundred times better than the
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  Speaker 4: big companies.
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  Speaker 1: Well, it sounds like you're you're working just like you
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  Speaker 1: would expect someone to do in your hometown, your home area,
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  Speaker 1: your home region. We're gonna we're gonna work as partners.
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  Speaker 1: We're gonna work as friends, and we're gonna find d
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  Speaker 1: D a solution. There you go, it's right there on
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  Speaker 1: the badge.
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  Speaker 3: But there's something I I I figure every day I
• 3:37
  Speaker 3: get to go see friends I haven't seen from month,
• 3:40
  Speaker 3: or I gotta meet friends.
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  Speaker 2: I haven't met yet.
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  Speaker 3: So we got to meet so many new people and
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  Speaker 3: it's such a cool experience to get to know people.
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  Speaker 3: I have one family in South Coffee that I've been doing.
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  Speaker 3: I've done five generations of their family. Wow, five generations,
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  Speaker 3: and you know, you just it's beyond a customer.
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  Speaker 2: You become friends. You you developed relationships with people, and
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  Speaker 2: that's that's kind of what we're all supposed to have.
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  Speaker 3: Right, We're supposed to come together and help each other
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  Speaker 3: and and care about each other.
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  Speaker 1: So right when it comes to the pests, I'm just
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  Speaker 1: gonna start out with bugs. We start there. Where do
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  Speaker 1: we go from there? Yeah?
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  Speaker 4: So you know, we do anything general from a general
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  Speaker 4: pest control service with your you know, your spiders, crickets,
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  Speaker 4: mole crickets, millipedes, beetles, everything all the way up to ants.
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  Speaker 4: Then we get into mice. Bed bugs is a really
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  Speaker 4: big one. And you know, what we do for a
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  Speaker 4: bed bug treatment, I guarantee is a hundred times different
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  Speaker 4: than regular companies. We're doing every crack, crevice, every inch
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  Speaker 4: of a room, not with just a spray. We have foams, dusts,
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  Speaker 4: everything will get done with that job. So we do
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  Speaker 4: quite a bit of a wide variety of pests, not
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  Speaker 4: just our regular general.
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  Speaker 1: So when you do like the ed bug thing, you're
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  Speaker 1: doing it the first time to be the last time exactly.
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  Speaker 4: Yeah, So what we do is we do one treatment.
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  Speaker 4: Two weeks later we do the exact same treatment, so
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  Speaker 4: we can pretty much get every crack and ensure that
• 5:14
  Speaker 4: we get every every crack done.
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  Speaker 1: Now they call it and passed for a reason, they're unwanted, yes.
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  Speaker 2: Right right.
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  Speaker 3: Something else we have and when we did the home
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  Speaker 3: show in Cofferville, we have dogs. We do not have dog,
• 5:27
  Speaker 3: but we have a guy that comes in with bedbug dogs.
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  Speaker 3: I don't know if you've got to see him or not,
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  Speaker 3: but they will go in and search the house, the
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  Speaker 3: whole house, and tell us.
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  Speaker 2: Exactly where the bugs are. At so.
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  Speaker 3: Most companies will treat every room, and they charge you
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  Speaker 3: for every room that they treat.
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  Speaker 2: We treat the rooms.
• 5:45
  Speaker 3: That need treated because it's kind of like fixing a
• 5:48
  Speaker 3: fender that didn't have a din in it. Sure, there's
• 5:51
  Speaker 3: no reason to fix the whole car, just fix that
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  Speaker 3: one fender. We just treat the areas we know. The
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  Speaker 3: dogs have found the bugs in Jee helped me for
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  Speaker 3: about seven months and we've not had a callback yet.
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  Speaker 5: Money with mind, yeah, the dogs, The dogs save us.
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  Speaker 5: It's a little bit more money up front. But in
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  Speaker 5: the long hault, the peace of mind.
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  Speaker 3: There's something called parapsychosis, which is how what people get
• 6:22
  Speaker 3: when they find they have Beddoes they just kind of
• 6:24
  Speaker 3: lose it?
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  Speaker 2: Yeah, they really do. And I think I need a
• 6:27
  Speaker 2: psychology psychology.
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  Speaker 3: Degree because I've had emotional breakdowns of all kinds of
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  Speaker 3: stress and correct.
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  Speaker 1: People take it as a reflection of themselves and it's
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  Speaker 1: not right.
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  Speaker 3: Or the children are getting bid and then they feel
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  Speaker 3: like a bad parent and they feel like they're dirty.
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  Speaker 2: Well, it's it's not really anything to be ashamed of.
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  Speaker 3: You picked it up at church. I've done churches. Before
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  Speaker 3: you go to church, you come back and you bring
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  Speaker 3: an invited guests. Yeah, you know, it's just it happens
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  Speaker 3: a hotel er. So it's not just like a filthy thing.
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  Speaker 3: Pests come from anywhere anywhere.
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  Speaker 1: Ye oh my god.
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  Speaker 3: You think about an ambulance. I mean, you think about
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  Speaker 3: that they pick up. They can't say, oh you got bugs,
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  Speaker 3: We can't pick you up. So you transfer or even
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  Speaker 3: bet you buy a bed, Well you thankful they're going
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  Speaker 3: to breathe the bed to me. Well yeah, but they
• 7:13
  Speaker 3: had an old bed on that truck for your new bed.
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  Speaker 1: So you never know, you never know, right, Oh wow.
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  Speaker 1: So we take care of the problem as as specified
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  Speaker 1: as they say when it comes to the pests, they
• 7:26
  Speaker 1: have little long tails on them. Uh that's a whole
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  Speaker 1: new ball game, isn't it. Mice and stuff like that.
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  Speaker 3: Yeah, So every a lot of companies will use one
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  Speaker 3: treatment plan for everything.
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  Speaker 2: They do the same thing.
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  Speaker 3: They use a wand B and jess are great, but
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  Speaker 3: they have a purpose. So we use exclusion number one.
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  Speaker 3: Try to figure out where they're coming in to an inspection,
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  Speaker 3: trying to figure out where that I'm sorry, mice are
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  Speaker 3: coming in and then mice are in the attic really strong,
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  Speaker 3: so We usually bait the attic real well, and then
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  Speaker 3: we also bait the areas in the house.
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  Speaker 2: Everything is in a lock box.
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  Speaker 3: The road in the side does not have uh secondary poisoning,
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  Speaker 3: So if a dog gets into a mouth, gets to
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  Speaker 3: a mouse, or a cat gets to a mouse that's
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  Speaker 3: being killed, it will not kill that secondary. Yeah, so
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  Speaker 3: something I always trying to tell people because nobody wants
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  Speaker 3: to kill the pet.
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  Speaker 1: No, no, no, Do you ever get squirrels in the attic?
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  Speaker 3: Yes, but that's a whole different license, So there's there's
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  Speaker 3: just specialized. There's not many pest companies that do it
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  Speaker 3: because it takes a lot of time to trap them
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  Speaker 3: and then you got to set them free and you've
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  Speaker 3: got to do a lot of conclusion. So it's almost
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  Speaker 3: a separate well, it is a separate license.
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  Speaker 1: Actually, Okay, then I'm not gonna go with do you
• 8:41
  Speaker 1: get rid of bats in the bill? For different? Right? Well,
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  Speaker 1: why do we get a hold of you for for
• 8:51
  Speaker 1: consultation and see what you know? Become friends.
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  Speaker 4: You can reach out to us online with Reaper dot
• 8:59
  Speaker 4: com or as Solutions dot com. That's one good way
• 9:03
  Speaker 4: to reach out to us.
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  Speaker 2: Our phone numbers nine one eight four four zero eight
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  Speaker 2: seven ninety seven. And I tell people just call us
• 9:10
  Speaker 2: if you have any questions.
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  Speaker 3: I mean I spend some days quite a few hours
• 9:14
  Speaker 3: on the phone just talking to people. And there's times
• 9:18
  Speaker 3: I don't do the service, but it helps them maybe
• 9:21
  Speaker 3: with their peace of mind because of bed bugs or roaches.
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  Speaker 2: So you know, that's that's kind of what we're here for.
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  Speaker 3: I kind of I started this thirteen years ago and
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  Speaker 3: it's kind of my ministry in a sense. I mean
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  Speaker 3: there's times that we give away pest control. There's times
• 9:36
  Speaker 3: we help people just because I think that's you know,
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  Speaker 3: giving back, that's what you're supposed to do. And there's
• 9:42
  Speaker 3: times that it's really hard to help people because they're
• 9:45
  Speaker 3: not very clean.
• 9:46
  Speaker 1: Or or it won't help them they will help themselves.
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  Speaker 3: So it's it's a it's a tricky thing to be
• 9:51
  Speaker 3: able to tell someone, hey, you need to clean the
• 9:52
  Speaker 3: house in a manner that is not offensive. Sure, but
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  Speaker 3: that's kind of what you need to do at times. Yeah,
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  Speaker 3: and all so when you have roaches and you've had
• 10:01
  Speaker 3: them for a while, you kind of give up, you know,
• 10:04
  Speaker 3: you wash your dishes and then you got to wash
• 10:06
  Speaker 3: them again.
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  Speaker 2: For you anything because it's been bugs on them.
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  Speaker 3: Oh boy, so you have to understand that as well.
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  Speaker 3: The mindset's a little bit different.
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  Speaker 1: It sure is. Well, it's nice to know that we
• 10:16
  Speaker 1: have you right here in our neck of the woods.
• 10:20
  Speaker 1: So if you do have a problem that needs a solution,
• 10:26
  Speaker 1: you can just get a hold of advanced pasts solutions.
• 10:29
  Speaker 1: And once again, that's what they're all about, a relationship
• 10:32
  Speaker 1: to create a solution that's tailored for you or your home,
• 10:37
  Speaker 1: your business. You do businesses, right, Yeah, that's right.
• 10:40
  Speaker 3: And like I say, the one thing that's really different
• 10:44
  Speaker 3: is a lot of companies will go in and they
• 10:47
  Speaker 3: have one treatment plan for everything. And I've followed other
• 10:51
  Speaker 3: companies that have been spraying a house for a year
• 10:54
  Speaker 3: for roaches and I go in in a few months.
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  Speaker 2: It takes a few months to actually get rid of
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  Speaker 2: all them. You have a lifecycle.
• 11:00
  Speaker 3: And they actually were there's a customer dat of town
• 11:04
  Speaker 3: and they were living out of boxes in the utility
• 11:07
  Speaker 3: room and I said, why are you doing this? Is well,
• 11:10
  Speaker 3: we've been having someone come for a year and we
• 11:13
  Speaker 3: still have roaches and we're still getting out there. And
• 11:15
  Speaker 3: I said, well, you can put the stuff back in
• 11:16
  Speaker 3: the cabinets because I'm not necessarily gonna spreay everything down
• 11:19
  Speaker 3: and in a couple of months, three months, whatever it was,
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  Speaker 3: they were pretty much completely irrelocated. So it's it's a
• 11:26
  Speaker 3: matter of doing things efficiently, you know, like the O saying,
• 11:29
  Speaker 3: work smarter, not harder.
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  Speaker 1: Oh I'm all about to.
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  Speaker 3: Yeah, And it's easy to go in and spray and
• 11:34
  Speaker 3: you can be gone in ten minutes. But if you
• 11:37
  Speaker 3: still have the problem, then you just wasted your money.
• 11:40
  Speaker 1: Oh indeed, And this is a job that's very rewarding too, Jordan,
• 11:44
  Speaker 1: very yeah. Yeah.
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  Speaker 4: Like I said, uh, in the beginning, it's it's a service.
• 11:49
  Speaker 4: So it's not just get in, get out. We want
• 11:52
  Speaker 4: to get to know our customers and build those relationships friendships.
• 11:57
  Speaker 4: You know, some customers are like family. You get to
• 11:59
  Speaker 4: see them once a month, you get to catch up
• 12:00
  Speaker 4: with them and really build that relationship. And that's that's
• 12:03
  Speaker 4: the most rewarding part about this job.
• 12:05
  Speaker 1: And like you said, you've got customers you've been serving
• 12:07
  Speaker 1: for generations. Yeah, exactly, generations in the whole family.
• 12:10
  Speaker 3: But one thing I'm really proud of is is if
• 12:13
  Speaker 3: people don't take our word for it, go to our
• 12:15
  Speaker 3: Google reviews, yeah, we have some amazing Google reviews from
• 12:20
  Speaker 3: past customers and even present customers that are still giving
• 12:22
  Speaker 3: us reviews.
• 12:24
  Speaker 1: Nice.
• 12:24
  Speaker 2: Yeah, so it's it's it's a big deal.
• 12:26
  Speaker 3: And most people, a lot of people do look at
• 12:29
  Speaker 3: Google reviews when they call you just just kind of
• 12:32
  Speaker 3: see what they're dealing with.
• 12:34
  Speaker 1: Advanced past solutions. Advanced past solutions. Write that down. Okay,
• 12:40
  Speaker 1: except for you in the car, Okay, you just catch
• 12:42
  Speaker 1: this on the podcast. We want you to driving and
• 12:45
  Speaker 1: writing at the same time. But keep them in mind,
• 12:49
  Speaker 1: if not for yourself and maybe for your you know,
• 12:53
  Speaker 1: your business, or maybe if someone is asking you, hey,
• 12:56
  Speaker 1: have you heard of somebody who can help us in
• 12:58
  Speaker 1: this direction on the Well, there's your answer right there,
• 13:03
  Speaker 1: and it's Advanced Past solutions. Guys. I tell you what,
• 13:06
  Speaker 1: this is a great first time having you guys on here.
• 13:09
  Speaker 1: You know, I told him, I said, you know, we're
• 13:11
  Speaker 1: just going to have a conversation here, and we we're
• 13:15
  Speaker 1: not going to get into a great, big, old, you know,
• 13:18
  Speaker 1: grind down interview or anything. We're here to make friends
• 13:22
  Speaker 1: as well, and we're here to connect not only with
• 13:25
  Speaker 1: each other, but also with our audience and help them
• 13:28
  Speaker 1: make some decisions. On what they want as far as
• 13:32
  Speaker 1: their next pass Control Company, and I'd almost call it
• 13:37
  Speaker 1: a family.
• 13:39
  Speaker 2: You know it. Sometimes it becomes closer to some family
• 13:42
  Speaker 2: at times.
• 13:43
  Speaker 1: Bet it does well. Quentin and Jordan, I want to
• 13:47
  Speaker 1: thank you both for being here with us today on
• 13:49
  Speaker 1: one on one with the pro