Latest / Omni Talk Retail / Amazon Exits Fresh, E-Grocery Booms & eBay Bans AI Bots | Fast Five
Transcript
- 0:01This
- 0:01episode
- 0:01of
- 0:01The
- 0:01OmniTalk
- 0:02Retail
- 0:02Fast
- 0:035
- 0:03is
- 0:03brought
- 0:03to
- 0:03you
- 0:03by
- 0:04the
- 0:04A
- 0:04and
- 0:04M
- 0:04Consumer
- 0:05and
- 0:05Retail
- 0:05Group.
- 0:05The
- 0:06A
- 0:06and
- 0:06M
- 0:06Consumer
- 0:06and
- 0:06Retail
- 0:07Group
- 0:07is
- 0:07a
- 0:07management
- 0:08consulting
- 0:08firm
- 0:08that
- 0:08tackles
- 0:09the
- 0:09most
- 0:09complex
- 0:10challenges
- 0:10and
- 0:11advances
- 0:11its
- 0:11clients,
- 0:12people
- 0:12and
- 0:12communities
- 0:13toward
- 0:13their
- 0:14maximum
- 0:14potential.
- 0:15CRG
- 0:16brings
- 0:16the
- 0:16experience,
- 0:16tools
- 0:17and
- 0:17operator
- 0:18like
- 0:18pragmatism
- 0:19to
- 0:19help
- 0:19retailers
- 0:19and
- 0:20consumer
- 0:20products
- 0:20companies
- 0:21be
- 0:21on
- 0:21the
- 0:22right
- 0:22side
- 0:22of
- 0:22disruption
- 0:24and
- 0:24Miracle,
- 0:25the
- 0:25catalyst
- 0:25of
- 0:25Commerce.
- 0:26Over
- 0:26450
- 0:27retailers
- 0:28are
- 0:28opening
- 0:28new
- 0:29revenue
- 0:29streams
- 0:29with
- 0:29marketplaces,
- 0:30dropship
- 0:31and
- 0:31retail
- 0:31media
- 0:32and
- 0:32succeeding.
- 0:33With
- 0:33Miracle,
- 0:34you
- 0:34can
- 0:34unlock
- 0:34more
- 0:34products,
- 0:35more
- 0:35partners
- 0:35and
- 0:36more
- 0:36profits
- 0:36without
- 0:37the
- 0:37heavy
- 0:37lifting.
- 0:38So
- 0:38what's
- 0:38holding
- 0:38you
- 0:39back?
- 0:39Visit
- 0:39Miracle.com
- 0:40to
- 0:40learn
- 0:41more.
- 0:41That's
- 0:41M
- 0:41I
- 0:42R
- 0:42A
- 0:42K
- 0:43L.com
- 0:44and
- 0:44Corso.
- 0:45Your
- 0:46stores
- 0:46are
- 0:46full
- 0:46of
- 0:46data,
- 0:47but
- 0:47are
- 0:47your
- 0:48teams
- 0:48acting
- 0:48on
- 0:48it?
- 0:49Corso
- 0:50turns
- 0:50retail
- 0:50data
- 0:51into
- 0:51personalized
- 0:52daily
- 0:52to
- 0:52dos
- 0:52that
- 0:52drive
- 0:53sales,
- 0:53reduce
- 0:53waste
- 0:54and
- 0:54improve
- 0:55execution.
- 0:56No
- 0:56fluff,
- 0:57just
- 0:57action.
- 0:57Help
- 0:58your
- 0:58managers
- 0:58focus
- 0:59on
- 0:59what
- 0:59matters
- 0:59most.
- 1:00Visit
- 1:00corso.com
- 1:01to
- 1:02see
- 1:02Intelligent
- 1:02management
- 1:03in
- 1:03motion.
- 1:03Ocean
- 1:04and
- 1:04Infios
- 1:05At
- 1:05Infios,
- 1:06they
- 1:06unite
- 1:06warehousing,
- 1:07transportation
- 1:07and
- 1:08order
- 1:08management
- 1:08into
- 1:09a
- 1:09seamless,
- 1:09adaptable
- 1:10network.
- 1:11Infios
- 1:11helps
- 1:11you
- 1:12stay
- 1:12ahead
- 1:12from
- 1:13promise
- 1:13to
- 1:13delivery
- 1:14and
- 1:14every
- 1:14step
- 1:14in
- 1:15between.
- 1:15To
- 1:16learn
- 1:16more,
- 1:16visit
- 1:17infios.com
- 1:18and
- 1:19Ocampo
- 1:19Capital.
- 1:20Ocampo
- 1:20Capital
- 1:21is
- 1:21a
- 1:21venture
- 1:21capital
- 1:21firm
- 1:22founded
- 1:22by
- 1:22retail
- 1:23executives
- 1:23with
- 1:24the
- 1:24aim
- 1:24of
- 1:24helping
- 1:25early
- 1:25stage
- 1:25consumer
- 1:26businesses
- 1:26succeed
- 1:27through
- 1:27investment
- 1:28and
- 1:28operational
- 1:29support.
- 1:29Learn
- 1:30more@okampocapital.com
- 1:33and
- 1:33finally
- 1:33Voloc.
- 1:34Voloc
- 1:34is
- 1:34a
- 1:35proven
- 1:35e
- 1:35grocery
- 1:36technology
- 1:36built
- 1:36by
- 1:36grocers
- 1:37for
- 1:38grocers.
- 1:38Exactly
- 1:39the
- 1:39type
- 1:39of
- 1:39technology
- 1:39we
- 1:40like
- 1:40here
- 1:40at
- 1:40Omnitalk.
- 1:41They
- 1:41unite
- 1:42proprietary
- 1:42software
- 1:43with
- 1:43right
- 1:43size
- 1:44automation
- 1:44to
- 1:44make
- 1:45same
- 1:45day
- 1:45delivery
- 1:46profitable.
- 1:46To
- 1:47learn
- 1:47more,
- 1:47visit
- 1:47veloc.com
- 1:48that's
- 1:49V.
- 1:49E
- 1:49L
- 1:50O
- 1:50q.com
- 1:52hello,
- 1:53you
- 1:53are
- 1:53listening
- 1:53to
- 1:54Omnitalk's
- 1:54Retail
- 1:54Fast
- 1:55Five,
- 1:55ranked
- 1:55in
- 1:55the
- 1:56top
- 1:5610%
- 1:56of
- 1:56all
- 1:57podcasts
- 1:57globally
- 1:57and
- 1:58currently
- 1:58the
- 1:58only
- 1:58retail
- 1:59podcast
- 1:59ranked
- 2:00in
- 2:00the
- 2:00top
- 2:00100
- 2:01of
- 2:01all
- 2:02business
- 2:02podcasts
- 2:02on
- 2:03Apple
- 2:03Podcasts.
- 2:03The
- 2:04Retail
- 2:04Fast
- 2:04Five
- 2:04is
- 2:04the
- 2:05podcast
- 2:05that
- 2:05we
- 2:05hope
- 2:05makes
- 2:05you
- 2:06feel
- 2:06a
- 2:06little
- 2:07smarter,
- 2:07but
- 2:07most
- 2:07importantly,
- 2:08a
- 2:08little
- 2:08happier
- 2:09each
- 2:09week
- 2:09too.
- 2:10Today
- 2:10is
- 2:11February
- 2:114,
- 2:122026.
- 2:13I'm
- 2:13one
- 2:13of
- 2:13your
- 2:13hosts,
- 2:14Anne
- 2:14Mazinga.
- 2:15And
- 2:15I'm
- 2:15one
- 2:15of
- 2:16your
- 2:16other
- 2:16hosts,
- 2:16Chris
- 2:16Walton.
- 2:17And
- 2:17we're
- 2:18here
- 2:18once
- 2:18again
- 2:18to
- 2:18bring
- 2:19you
- 2:19all
- 2:19the
- 2:19top
- 2:19retail
- 2:20headlines
- 2:20making
- 2:21waves
- 2:21in
- 2:21the
- 2:22world
- 2:22of
- 2:22omnichannel
- 2:23retailing.
- 2:24Helping
- 2:24us
- 2:24out
- 2:25today
- 2:25for
- 2:25their
- 2:25regularly
- 2:26scheduled
- 2:27monthly
- 2:27appearance
- 2:27is
- 2:28the
- 2:28Alvarez
- 2:28and
- 2:28Marcel
- 2:29consumer
- 2:29and
- 2:29retail
- 2:30group's
- 2:30managing
- 2:31director
- 2:31Ken
- 2:32Cochran
- 2:32and
- 2:33senior
- 2:33director
- 2:34John
- 2:34Malankar.
- 2:35Ken.
- 2:36John,
- 2:37welcome
- 2:38both
- 2:38of
- 2:38you
- 2:39first
- 2:39timers
- 2:40to
- 2:40OmniTok.
- 2:41I
- 2:42want
- 2:42to
- 2:42start
- 2:43by
- 2:43having
- 2:43each
- 2:44of
- 2:44you
- 2:44introduce
- 2:45yourselves
- 2:45and
- 2:46give
- 2:46a
- 2:46brief
- 2:46background
- 2:47for
- 2:47our
- 2:48audience
- 2:48since,
- 2:48since
- 2:49this
- 2:49is
- 2:49your
- 2:49first
- 2:50time.
- 2:50And
- 2:50Ken,
- 2:51we're
- 2:51going
- 2:51to
- 2:51go
- 2:51to
- 2:52you
- 2:52first.
- 2:53I
- 2:53have
- 2:53been
- 2:54with
- 2:54A
- 2:54and
- 2:54M
- 2:54for
- 2:55a
- 2:55little
- 2:55over
- 2:55eight
- 2:56years.
- 2:56I,
- 2:57I
- 2:57spent
- 2:58some
- 2:58time,
- 2:58a
- 2:58very
- 2:59long
- 2:59time
- 2:59with
- 2:59one
- 2:59of
- 2:59the
- 3:00companies
- 3:00that
- 3:00you're
- 3:00going
- 3:00to
- 3:00ask
- 3:01me
- 3:01a
- 3:01question
- 3:01about
- 3:01later.
- 3:02So
- 3:02it'll
- 3:03be
- 3:03a
- 3:03little
- 3:03search
- 3:04and
- 3:04find
- 3:04game
- 3:05for
- 3:05everybody
- 3:05to
- 3:05figure
- 3:05out
- 3:06which
- 3:06company
- 3:06it
- 3:06is.
- 3:06But
- 3:06I
- 3:07bet
- 3:07you'll
- 3:07be
- 3:07able
- 3:07to
- 3:07figure
- 3:08it
- 3:08out.
- 3:08I,
- 3:09I've
- 3:10become
- 3:10a
- 3:10grandfather
- 3:10for
- 3:11the
- 3:11second
- 3:11time
- 3:11in
- 3:11the
- 3:11past
- 3:12month,
- 3:12so
- 3:12that's
- 3:12pretty
- 3:13exciting.
- 3:13And
- 3:15I'm
- 3:15currently
- 3:15in
- 3:16France
- 3:16sitting
- 3:16in
- 3:16a
- 3:17DC
- 3:17because
- 3:17that's
- 3:18all
- 3:18I
- 3:18do
- 3:18is
- 3:18go
- 3:19to
- 3:19DCs
- 3:19and
- 3:19figure
- 3:20stuff
- 3:20out.
- 3:20So
- 3:20thanks
- 3:21for
- 3:21the
- 3:21opportunity
- 3:22and
- 3:22run.
- 3:23The
- 3:23world
- 3:23as
- 3:23a
- 3:23grandpa
- 3:24for
- 3:24the
- 3:24second
- 3:24time.
- 3:25Congratulations
- 3:26on
- 3:26that,
- 3:26Ken.
- 3:26I'm
- 3:27excited
- 3:27to
- 3:27hear
- 3:27more
- 3:28about
- 3:28that
- 3:28after
- 3:28the
- 3:29show.
- 3:29All
- 3:30right.
- 3:30And
- 3:30John,
- 3:31let's
- 3:31hear
- 3:32about
- 3:32you
- 3:32and
- 3:32your
- 3:32background.
- 3:33Sure
- 3:34thing.
- 3:35Good
- 3:35morning,
- 3:35good
- 3:35afternoon,
- 3:36good
- 3:36evening.
- 3:36Depending
- 3:36on
- 3:37when
- 3:37somebody
- 3:37might
- 3:38be
- 3:38listening
- 3:38to
- 3:38this.
- 3:39Yeah,
- 3:39My
- 3:39name
- 3:39is
- 3:40John
- 3:40Malankar,
- 3:40senior
- 3:41director
- 3:41with
- 3:41Alvarez
- 3:42and
- 3:42Marcel
- 3:42consumer
- 3:43and
- 3:43retail
- 3:43group.
- 3:44I
- 3:44spent
- 3:44the
- 3:45better
- 3:45part
- 3:45of
- 3:45the
- 3:45last
- 3:4515
- 3:45years
- 3:46focused
- 3:46on
- 3:47end
- 3:47to
- 3:47end
- 3:47operations
- 3:48in
- 3:48food
- 3:48and
- 3:49beverage,
- 3:49or
- 3:49cpg,
- 3:51as
- 3:51well
- 3:51as
- 3:51some
- 3:51groceries.
- 3:52And
- 3:52that
- 3:52means
- 3:53I
- 3:53found
- 3:53myself
- 3:54doing
- 3:54everything
- 3:54from
- 3:55sourcing
- 3:55peanut
- 3:55butter
- 3:56cups
- 3:56to
- 3:56be
- 3:57included
- 3:57in
- 3:57ice
- 3:58cream
- 3:58to
- 3:59warehouse
- 3:59networking
- 4:00modeling
- 4:01for
- 4:01a
- 4:01client
- 4:01that
- 4:02did
- 4:02everything
- 4:02from
- 4:03jarred
- 4:03pickles
- 4:03to
- 4:04dried
- 4:04pasta
- 4:05and
- 4:05everything
- 4:05in
- 4:05between
- 4:06and
- 4:07even
- 4:07reducing
- 4:08waste
- 4:08at
- 4:08a
- 4:08chicken
- 4:09processing
- 4:09plant.
- 4:09And
- 4:09I'll
- 4:10let
- 4:10everybody
- 4:10guess
- 4:10which
- 4:10one
- 4:11of
- 4:11those,
- 4:11you
- 4:11know,
- 4:11smelled
- 4:11the
- 4:12best
- 4:12or
- 4:12maybe
- 4:12with
- 4:13the
- 4:13most
- 4:13fun.
- 4:14But
- 4:14it's,
- 4:15it's
- 4:15been
- 4:15a
- 4:15good,
- 4:16a
- 4:16great
- 4:16ride
- 4:16and
- 4:16excited
- 4:17to
- 4:17be
- 4:17here
- 4:17and
- 4:17share
- 4:18my
- 4:18perspectives
- 4:18on
- 4:19some
- 4:19of
- 4:19the
- 4:19headlines
- 4:19of
- 4:20the
- 4:20day
- 4:20with
- 4:20y'.
- 4:20All.
- 4:21Oh,
- 4:21John,
- 4:22I
- 4:22am
- 4:22jealous
- 4:22of
- 4:23pickles,
- 4:23pasta
- 4:24and
- 4:24peanut
- 4:24butter
- 4:24cups,
- 4:25that
- 4:25those
- 4:25are
- 4:25three
- 4:26categories
- 4:26that
- 4:27I
- 4:27would
- 4:27love
- 4:27to
- 4:27be
- 4:28part
- 4:28of
- 4:28a
- 4:29focus
- 4:29group
- 4:29for.
- 4:30So
- 4:30I'm
- 4:31excited
- 4:31to
- 4:32have
- 4:32your
- 4:32insight
- 4:33on
- 4:33the
- 4:33show.
- 4:34Well,
- 4:34thanks
- 4:34so
- 4:35much
- 4:35for
- 4:35being
- 4:35here,
- 4:35Chris.
- 4:35Should
- 4:36we
- 4:36get
- 4:36started?
- 4:37Yeah,
- 4:37let's
- 4:38do
- 4:38it.
- 4:38I
- 4:38mean,
- 4:38usually
- 4:38we
- 4:39talk
- 4:39about
- 4:39the
- 4:39four
- 4:39P's
- 4:40when
- 4:40it
- 4:40comes
- 4:40to
- 4:40marketing,
- 4:41but
- 4:41I
- 4:41think
- 4:41we
- 4:41got
- 4:41the
- 4:41three
- 4:41P's
- 4:42here
- 4:42with
- 4:42John
- 4:42with
- 4:43pickles,
- 4:43pasta
- 4:43and
- 4:44peanut
- 4:44butter
- 4:44cups.
- 4:44So
- 4:45I
- 4:45think
- 4:45we've
- 4:46got
- 4:46to
- 4:46get
- 4:46to
- 4:46this
- 4:46week's
- 4:46headlines.
- 4:47Because
- 4:47in
- 4:47this
- 4:48week's
- 4:48Fast
- 4:48Five,
- 4:48we've
- 4:49got
- 4:49news
- 4:49on
- 4:49grocery
- 4:50E
- 4:50commerce
- 4:51hitting
- 4:5119%
- 4:52penetration
- 4:52last
- 4:53month.
- 4:53Walmart
- 4:54launching
- 4:54a
- 4:54cross
- 4:55border
- 4:55shipment
- 4:55program
- 4:56to
- 4:56take
- 4:56on
- 4:56Amazon's
- 4:57FBA
- 4:58program.
- 4:58EBay
- 4:59drawing
- 4:59a
- 4:59hard
- 5:00line
- 5:00in
- 5:00the
- 5:00sand
- 5:00against
- 5:01AI
- 5:01shopping
- 5:02bots
- 5:02on
- 5:02its
- 5:02platform.
- 5:03And
- 5:03BJ's
- 5:04Wholesale
- 5:04opening
- 5:05its
- 5:05second
- 5:06small
- 5:06format
- 5:07market
- 5:07location.
- 5:08But
- 5:08we
- 5:08begin
- 5:08today
- 5:09with
- 5:09another
- 5:09about.
- 5:10Face
- 5:10from
- 5:11Amazon
- 5:11and
- 5:13all
- 5:13right,
- 5:13headline
- 5:14one.
- 5:14Amazon
- 5:15is
- 5:15shutting
- 5:16down
- 5:16its
- 5:16Amazon
- 5:17One
- 5:18palm
- 5:18recognition
- 5:19payment
- 5:19system
- 5:20and
- 5:20in
- 5:20the
- 5:20same
- 5:21week
- 5:21is
- 5:22closing
- 5:22all
- 5:2372
- 5:24of
- 5:24its
- 5:24Amazon
- 5:24Go
- 5:25and
- 5:25Amazon
- 5:26Fresh
- 5:26physical
- 5:27stores
- 5:27according
- 5:28to
- 5:28multiple
- 5:28outlets.
- 5:29Amazon
- 5:29announced
- 5:29it
- 5:30will
- 5:30end
- 5:30Amazon
- 5:30one
- 5:31and
- 5:31remove
- 5:32all
- 5:32palm
- 5:32readers
- 5:33from
- 5:33physical
- 5:33locations
- 5:34by
- 5:34June
- 5:343rd
- 5:35of
- 5:35this
- 5:35year
- 5:36citing
- 5:36limited
- 5:37customer
- 5:37adoption.
- 5:38The
- 5:38simultaneously
- 5:39Amazon
- 5:40said
- 5:40it
- 5:40would
- 5:40close
- 5:40all
- 5:4172
- 5:41of
- 5:41its
- 5:42Amazon
- 5:42Go
- 5:42and
- 5:43Amazon
- 5:43Fresh
- 5:43stores
- 5:44across
- 5:44the
- 5:44US
- 5:45Converting
- 5:45various
- 5:46locations
- 5:47into
- 5:47Whole
- 5:47Foods
- 5:48Market
- 5:48stores.
- 5:49Amazon
- 5:49stated,
- 5:50quote,
- 5:50while
- 5:50we've
- 5:51seen
- 5:51encouraging
- 5:51signals
- 5:52in
- 5:52our
- 5:52Amazon
- 5:52branded
- 5:53physical
- 5:53grocery
- 5:53stores,
- 5:54we
- 5:54haven't
- 5:55yet
- 5:55created
- 5:55a
- 5:55truly
- 5:56distinctive
- 5:56customer
- 5:57experience
- 5:57with
- 5:57the
- 5:57right
- 5:58economic
- 5:58model
- 5:59needed
- 5:59for
- 5:59large
- 6:00scale
- 6:00expansion.
- 6:01End
- 6:01quote.
- 6:02John,
- 6:03we're
- 6:03going
- 6:03to
- 6:03you
- 6:04here
- 6:04first.
- 6:05What
- 6:05do
- 6:05you
- 6:05think
- 6:05is
- 6:05the
- 6:05bigger
- 6:06headline
- 6:06here?
- 6:06That
- 6:06Amazon
- 6:07is
- 6:07shutting
- 6:07down
- 6:08its
- 6:08standalone
- 6:08grocery
- 6:09stores
- 6:09or
- 6:10that
- 6:10it's
- 6:10ending
- 6:11its
- 6:11palm
- 6:12payment
- 6:12efforts?
- 6:13Yeah,
- 6:13I
- 6:13think
- 6:13that's
- 6:14a
- 6:14great
- 6:14place
- 6:14to
- 6:14start,
- 6:15right?
- 6:15What
- 6:15is
- 6:15the
- 6:15bigger
- 6:15headline?
- 6:16Because
- 6:16it's
- 6:17a
- 6:17very
- 6:17curiously
- 6:17written
- 6:17headline.
- 6:18If
- 6:18a
- 6:18big
- 6:18retailer
- 6:19is
- 6:20pulling
- 6:20out
- 6:21of,
- 6:21you
- 6:21know,
- 6:2270
- 6:22stores
- 6:22and
- 6:22kind
- 6:23of
- 6:23closing
- 6:23a
- 6:23huge
- 6:24format,
- 6:25which
- 6:25was
- 6:25a
- 6:25big
- 6:25bet,
- 6:26I
- 6:27mean,
- 6:27I
- 6:27would
- 6:27lead
- 6:27with
- 6:27that,
- 6:28right?
- 6:28I
- 6:28mean
- 6:28that's
- 6:29where
- 6:29my
- 6:29eyes
- 6:29go.
- 6:29And
- 6:30if
- 6:30I
- 6:30dissect
- 6:30that
- 6:30a
- 6:31little
- 6:31bit,
- 6:31you
- 6:32know,
- 6:32we
- 6:32know
- 6:32that
- 6:33Amazon
- 6:33is
- 6:33not
- 6:34afraid
- 6:34to
- 6:35ramp
- 6:35something
- 6:36down,
- 6:36right?
- 6:36Or
- 6:37sort
- 6:37of
- 6:37kill
- 6:37an
- 6:37experiment.
- 6:38Does
- 6:38anyone
- 6:38remember
- 6:38the
- 6:39fire
- 6:39phone?
- 6:40You
- 6:40know?
- 6:41Yeah,
- 6:41PSA
- 6:42for,
- 6:42you
- 6:42know,
- 6:43rest
- 6:43in
- 6:43peace,
- 6:43right?
- 6:44The
- 6:44fire
- 6:44phone.
- 6:45It
- 6:45came,
- 6:45it
- 6:45went,
- 6:46didn't
- 6:46work.
- 6:46Too
- 6:47crowded
- 6:47of
- 6:47a
- 6:47space.
- 6:49Are
- 6:49we
- 6:49seeing
- 6:50a
- 6:50rhyming
- 6:50here,
- 6:51you
- 6:51know,
- 6:51with,
- 6:51with
- 6:52grocery
- 6:52store
- 6:53actual
- 6:54retail
- 6:54formats
- 6:54where,
- 6:55okay,
- 6:55they
- 6:56gave
- 6:56it
- 6:56a
- 6:56go.
- 6:57The
- 6:57value
- 6:57proposition
- 6:58was
- 6:58essentially
- 6:59around
- 6:59affordable
- 7:00pricing
- 7:00and
- 7:01you
- 7:01know,
- 7:01some
- 7:01interesting
- 7:02features,
- 7:02right?
- 7:02A
- 7:02different
- 7:03shopping.
- 7:04I
- 7:05remember
- 7:05the
- 7:05days
- 7:05when
- 7:05they
- 7:05opened
- 7:06those
- 7:06small
- 7:06formats
- 7:06and
- 7:07you
- 7:07had
- 7:07all
- 7:07the
- 7:07cameras
- 7:07in
- 7:08the
- 7:08ceiling
- 7:08and
- 7:08it
- 7:09just
- 7:09knew
- 7:09what
- 7:10we're
- 7:10getting
- 7:10and
- 7:10so
- 7:11on,
- 7:11right?
- 7:13And
- 7:13okay,
- 7:13they
- 7:13tried
- 7:13it
- 7:14for
- 7:14a
- 7:14while,
- 7:14several
- 7:14years.
- 7:15They
- 7:15had
- 7:16the
- 7:16Whole
- 7:16Foods
- 7:17brand,
- 7:17which
- 7:17is
- 7:17obviously
- 7:17a
- 7:17more
- 7:18premium
- 7:18brand.
- 7:18So
- 7:18you
- 7:19have
- 7:19these
- 7:19Amazon
- 7:19Fresh
- 7:20kind
- 7:20of
- 7:20playing
- 7:20a
- 7:21fighter,
- 7:21affordable
- 7:22strategy.
- 7:23Whole
- 7:23Foods
- 7:23securing
- 7:24the
- 7:24premium.
- 7:25And
- 7:25they
- 7:25basically
- 7:25said
- 7:26to
- 7:26the
- 7:26market,
- 7:26you
- 7:26know
- 7:26what,
- 7:27this
- 7:27experiment
- 7:27down
- 7:28here
- 7:28didn't
- 7:28quite
- 7:28work.
- 7:29Which.
- 7:30Okay,
- 7:30let's
- 7:31move
- 7:31on.
- 7:31Right.
- 7:32So
- 7:32I
- 7:33think
- 7:33it's
- 7:33a,
- 7:33it's
- 7:33a
- 7:34interesting
- 7:34milestone
- 7:35where,
- 7:35hey,
- 7:36some
- 7:36of
- 7:36these
- 7:36technologies,
- 7:36maybe
- 7:37the
- 7:37privacy
- 7:37concerns
- 7:38were
- 7:38just
- 7:38a
- 7:38little
- 7:39too
- 7:39far.
- 7:39We're
- 7:39not
- 7:39quite
- 7:40ready
- 7:40for
- 7:40it.
- 7:40Maybe
- 7:40the
- 7:41technology
- 7:41and
- 7:41the
- 7:41cameras
- 7:42weren't,
- 7:42weren't
- 7:43quite
- 7:43where
- 7:43they
- 7:43needed
- 7:43to
- 7:43be.
- 7:45So
- 7:45we're
- 7:46going
- 7:46to
- 7:46pause
- 7:46for
- 7:46now
- 7:46and
- 7:47double
- 7:47down
- 7:47on
- 7:47a
- 7:48strong
- 7:48brand
- 7:48that
- 7:48we
- 7:48have.
- 7:49That's
- 7:49kind
- 7:49of
- 7:49my
- 7:49takeaway
- 7:50for
- 7:50it.
- 7:50And
- 7:50we'll
- 7:51see
- 7:51what
- 7:51goes
- 7:51on
- 7:52in
- 7:52the
- 7:52future
- 7:53and
- 7:53where
- 7:53some
- 7:53of
- 7:53these
- 7:53technologies
- 7:54go
- 7:54because
- 7:54I
- 7:54don't
- 7:55think
- 7:55they're
- 7:55going
- 7:55to
- 7:55go
- 7:55away
- 7:55forever,
- 7:55but
- 7:56it's
- 7:56okay.
- 7:56We
- 7:56need
- 7:57to
- 7:57try
- 7:57again
- 7:57and
- 7:57figure
- 7:58this
- 7:58out.
- 7:59So,
- 7:59John,
- 7:59your
- 8:00thoughts
- 8:00are
- 8:00really
- 8:00more
- 8:00focused
- 8:01on
- 8:01like,
- 8:02it
- 8:02was
- 8:02more
- 8:02about
- 8:02the
- 8:03technology
- 8:03not
- 8:04working
- 8:04in
- 8:04the
- 8:04store.
- 8:05And
- 8:06like,
- 8:06are
- 8:06you.
- 8:07Is
- 8:07it
- 8:07less
- 8:07about
- 8:08the
- 8:08offering,
- 8:09the
- 8:09grocery
- 8:09offering
- 8:09that
- 8:10Amazon
- 8:10was
- 8:10able
- 8:10to
- 8:11provide
- 8:11or
- 8:11how
- 8:12do
- 8:12you
- 8:12kind
- 8:12of
- 8:12think
- 8:12about
- 8:12that?
- 8:14Yeah.
- 8:14On
- 8:14the
- 8:15offering.
- 8:15So,
- 8:15you
- 8:15know,
- 8:16just
- 8:17an
- 8:17anecdote
- 8:17right
- 8:18from
- 8:18my
- 8:18side
- 8:18where
- 8:18I
- 8:18happen
- 8:19to
- 8:19live
- 8:19right
- 8:19now.
- 8:20I
- 8:20have
- 8:20a
- 8:20Lidl
- 8:21nearby,
- 8:21I
- 8:22have
- 8:22a
- 8:22shoprite,
- 8:23I
- 8:23have
- 8:23a
- 8:23Trader
- 8:24Joe's.
- 8:24You
- 8:25know,
- 8:25Whole
- 8:25Foods
- 8:25is
- 8:26a
- 8:26little
- 8:26further,
- 8:26not
- 8:27really
- 8:27realistic
- 8:27to
- 8:27drive
- 8:27there.
- 8:28And
- 8:28I
- 8:28do
- 8:28have
- 8:28an
- 8:28Amazon
- 8:28Fresh.
- 8:29And
- 8:29when
- 8:29I
- 8:29first
- 8:30moved
- 8:30to
- 8:30this
- 8:30area
- 8:3018
- 8:31months
- 8:31ago,
- 8:31I
- 8:32said,
- 8:32all
- 8:32right,
- 8:32well,
- 8:32I'm
- 8:32going
- 8:32to
- 8:32go
- 8:32to
- 8:33all
- 8:33of
- 8:33them.
- 8:33Right.
- 8:33And
- 8:33see
- 8:33what
- 8:34the
- 8:34deal
- 8:34is.
- 8:34So
- 8:36personally
- 8:36and
- 8:37you
- 8:37know,
- 8:37someone
- 8:37who's
- 8:37worked
- 8:38in
- 8:38grocery
- 8:38for
- 8:38a
- 8:38while
- 8:38and
- 8:39thought
- 8:39about
- 8:39this
- 8:39a
- 8:39bit,
- 8:40you
- 8:41walk
- 8:41around
- 8:41the
- 8:41Amazon
- 8:41Fresh
- 8:42format
- 8:42and
- 8:43yeah,
- 8:43there's
- 8:43some
- 8:43interesting
- 8:44bells
- 8:44and
- 8:44whistles,
- 8:44but
- 8:45like,
- 8:45the
- 8:45floor
- 8:45space
- 8:46isn't
- 8:46really
- 8:46super
- 8:47optimized.
- 8:48You
- 8:48know,
- 8:48the
- 8:48offering.
- 8:49Yeah,
- 8:49there's
- 8:49a
- 8:49lot
- 8:49of
- 8:49brands
- 8:50here,
- 8:50but
- 8:50then
- 8:50this
- 8:50other
- 8:51part
- 8:51of
- 8:51the
- 8:51aisle
- 8:51is
- 8:51kind
- 8:51of
- 8:52tight.
- 8:52I'm
- 8:53not
- 8:53sure
- 8:53they
- 8:53had
- 8:53a
- 8:54super
- 8:54clear
- 8:55value
- 8:55proposition
- 8:56other
- 8:56than.
- 8:56Right.
- 8:58More
- 8:58affordable
- 8:58prices
- 8:58because
- 8:59it's
- 8:59Amazon,
- 8:59so
- 8:59I
- 8:59always
- 9:00get
- 9:00the
- 9:00best
- 9:00price.
- 9:01And
- 9:02you
- 9:02know,
- 9:02there
- 9:02are
- 9:02going
- 9:02to
- 9:02be
- 9:02some
- 9:03cool
- 9:03features
- 9:04as
- 9:05the
- 9:05cart.
- 9:05You
- 9:05know,
- 9:05there's
- 9:05gonna
- 9:06be
- 9:06a
- 9:06cool
- 9:06dashboard
- 9:06on
- 9:06my
- 9:07cart
- 9:07and
- 9:07I
- 9:07can
- 9:07scan
- 9:08things
- 9:08and
- 9:08all
- 9:08this
- 9:09and
- 9:09that.
- 9:09But
- 9:09it
- 9:09just,
- 9:10it
- 9:10was
- 9:10never
- 9:10quite
- 9:10a
- 9:10cohesive,
- 9:11kind
- 9:12of
- 9:12shiny
- 9:12experience,
- 9:13if
- 9:13that
- 9:13makes
- 9:13any
- 9:13sense.
- 9:14Yeah,
- 9:14absolutely
- 9:15does.
- 9:15And
- 9:15I
- 9:15think
- 9:16tells.
- 9:17And
- 9:17further,
- 9:18I
- 9:18think
- 9:18justifies
- 9:19what
- 9:19you
- 9:19were
- 9:19saying
- 9:19earlier
- 9:19about,
- 9:20you
- 9:20know,
- 9:20eliminating
- 9:21things
- 9:21like
- 9:21palm
- 9:22payment
- 9:22that
- 9:22were
- 9:23really
- 9:23the,
- 9:23like
- 9:24that's
- 9:24the
- 9:24driver
- 9:25is
- 9:25the
- 9:25technology
- 9:26and
- 9:26the
- 9:26convenience
- 9:27that
- 9:27you
- 9:27get
- 9:27with
- 9:27some
- 9:27of
- 9:27the.
- 9:29In
- 9:29some
- 9:29of
- 9:30these
- 9:30Amazon
- 9:30stores.
- 9:31All
- 9:32right.
- 9:32I
- 9:32want
- 9:32to
- 9:33Hear
- 9:33what
- 9:33you
- 9:33have
- 9:33to
- 9:33say.
- 9:33Ken,
- 9:34what
- 9:34are,
- 9:34what's
- 9:34your
- 9:35perspective
- 9:35on
- 9:35this?
- 9:35Are
- 9:36you,
- 9:36which
- 9:36do
- 9:36you
- 9:36think
- 9:37is
- 9:37the
- 9:37bigger
- 9:37story?
- 9:37Is
- 9:37it
- 9:38more
- 9:38eliminating
- 9:39some
- 9:39of
- 9:39that
- 9:40technology
- 9:40or
- 9:41is
- 9:41it
- 9:41closing
- 9:41the
- 9:42Fresh
- 9:42and
- 9:42go
- 9:42stores?
- 9:44I
- 9:44think
- 9:44it's
- 9:44closing
- 9:45the
- 9:45fresh
- 9:45and
- 9:45grow
- 9:45stores.
- 9:46Just
- 9:46the
- 9:46Palm
- 9:47technology
- 9:47is,
- 9:48is
- 9:48interesting,
- 9:49but
- 9:49it's
- 9:49kind
- 9:49of
- 9:49to
- 9:50me
- 9:50you
- 9:50take
- 9:50the
- 9:51combination
- 9:51of
- 9:51who
- 9:51fresh
- 9:52might
- 9:52have
- 9:52been
- 9:52targeting,
- 9:53which
- 9:53is
- 9:54a
- 9:54younger
- 9:54consumer
- 9:55that's
- 9:55a
- 9:55little
- 9:55bit
- 9:56more
- 9:56technology
- 9:56enabled
- 9:57to
- 9:57be
- 9:57cool.
- 9:58But
- 9:58that's
- 9:59going
- 9:59to
- 9:59come
- 9:59into
- 9:59the
- 9:59next
- 9:59question
- 10:00we're
- 10:00going
- 10:00to
- 10:00talk
- 10:00of
- 10:01in
- 10:01today's
- 10:01session
- 10:02about
- 10:02the
- 10:02growth
- 10:02of
- 10:03grocery
- 10:04E
- 10:04commerce.
- 10:04Those
- 10:05targeted
- 10:05customers
- 10:06might
- 10:06be
- 10:06the
- 10:06exact
- 10:07same
- 10:07people
- 10:07that
- 10:07are
- 10:07ordering
- 10:08everything
- 10:08online
- 10:09and
- 10:09want
- 10:09to
- 10:09deal
- 10:09with
- 10:10that
- 10:10technology.
- 10:10Whereas
- 10:11potentially
- 10:12the
- 10:12order
- 10:12demographic
- 10:13may
- 10:13be
- 10:13less
- 10:14interested
- 10:14in
- 10:14some
- 10:14of
- 10:14the
- 10:15technology
- 10:15that's
- 10:15in
- 10:15these
- 10:15stores.
- 10:16And
- 10:17quite
- 10:17candidly,
- 10:19you
- 10:19know,
- 10:19where
- 10:19do
- 10:19you
- 10:19go
- 10:20today
- 10:20without
- 10:20your
- 10:20phone?
- 10:21Do
- 10:21I
- 10:22really
- 10:22want
- 10:22to
- 10:22register
- 10:23my
- 10:23credit
- 10:23cards
- 10:23with
- 10:24yet
- 10:24another
- 10:25recognition
- 10:26technology?
- 10:27Probably
- 10:28not.
- 10:28And
- 10:29you
- 10:29know,
- 10:29and
- 10:30if
- 10:30you
- 10:30think
- 10:30about
- 10:30a
- 10:30younger
- 10:31demographic,
- 10:31they
- 10:31don't
- 10:32leave
- 10:32their
- 10:32phone
- 10:32for
- 10:32more
- 10:33than
- 10:33a
- 10:33hot
- 10:33second.
- 10:33And
- 10:34so
- 10:34you've
- 10:34got
- 10:35all
- 10:35your
- 10:35payment
- 10:35capabilities
- 10:36there.
- 10:36Right?
- 10:36And
- 10:38why
- 10:38bother
- 10:38with
- 10:38the
- 10:39palm
- 10:39reader
- 10:40capability?
- 10:41Yeah,
- 10:42I
- 10:43agree
- 10:43with
- 10:43you
- 10:43too,
- 10:44Ken.
- 10:44I
- 10:44think
- 10:44that's,
- 10:45you
- 10:45know,
- 10:45I
- 10:45did,
- 10:46I
- 10:46loved
- 10:47the
- 10:47Palm
- 10:47pay,
- 10:47but
- 10:48I
- 10:48totally
- 10:49agree
- 10:49there's,
- 10:49there's
- 10:50really
- 10:50rare,
- 10:51rarely
- 10:51is
- 10:51there
- 10:52a
- 10:52moment
- 10:52where
- 10:52I
- 10:52don't
- 10:53have
- 10:53my
- 10:53phone
- 10:53with
- 10:53me
- 10:54that
- 10:54I
- 10:54can,
- 10:54you
- 10:55know,
- 10:55very
- 10:55quickly
- 10:56tap
- 10:56to
- 10:56pay
- 10:56or
- 10:57use,
- 10:57you
- 10:57know,
- 10:58the,
- 10:58the
- 10:59functions
- 10:59on
- 10:59my
- 10:59card
- 11:00to
- 11:00quickly
- 11:00scan
- 11:01through.
- 11:02I'm
- 11:03curious
- 11:03what
- 11:03your
- 11:03thoughts
- 11:04are
- 11:04about,
- 11:05you
- 11:05know,
- 11:05what
- 11:05this
- 11:06means
- 11:06for
- 11:06Amazon,
- 11:07like
- 11:07talking
- 11:07about
- 11:07the
- 11:08conversion
- 11:08to
- 11:09a
- 11:09Whole
- 11:09Foods
- 11:10concept.
- 11:11And
- 11:11I
- 11:12think,
- 11:12you
- 11:12know,
- 11:13also
- 11:13what
- 11:13John,
- 11:13you
- 11:14brought
- 11:14in
- 11:14about
- 11:14price
- 11:15point
- 11:15and
- 11:15like
- 11:15you
- 11:16shopped
- 11:16Amazon
- 11:16because
- 11:17the
- 11:17price
- 11:17point
- 11:17was
- 11:18competitive.
- 11:19I,
- 11:19I
- 11:20actually
- 11:20think
- 11:20this
- 11:20could
- 11:21be
- 11:21a
- 11:21really
- 11:21interesting
- 11:22move
- 11:22for
- 11:22Whole
- 11:22Foods
- 11:23to
- 11:23further
- 11:23position
- 11:24it
- 11:24as
- 11:24like
- 11:25the
- 11:25low
- 11:26price
- 11:26leader
- 11:26when
- 11:27it
- 11:27comes
- 11:27to
- 11:28higher
- 11:28quality
- 11:29produce
- 11:30and
- 11:30ingredients
- 11:31and
- 11:31better
- 11:32food
- 11:33than
- 11:33some
- 11:33of
- 11:33the
- 11:33competitors
- 11:34like
- 11:34maybe
- 11:34the
- 11:34Trader
- 11:35Joe's
- 11:35or
- 11:35the
- 11:36Sprouts
- 11:36that
- 11:36are
- 11:36starting
- 11:37to
- 11:37gain
- 11:37in
- 11:38popularity,
- 11:39especially
- 11:39with
- 11:40a
- 11:40nation
- 11:40that's,
- 11:41you
- 11:41know,
- 11:41increasingly
- 11:42using
- 11:42GLP1s
- 11:43and
- 11:43is
- 11:43looking
- 11:43for
- 11:43these
- 11:44fresh
- 11:44offerings.
- 11:45I'm
- 11:46curious
- 11:46your
- 11:46thoughts
- 11:47on
- 11:47whether
- 11:47or
- 11:47not
- 11:47like
- 11:47I
- 11:48think
- 11:48the
- 11:48bigger
- 11:48headline
- 11:49here
- 11:49is
- 11:49definitely
- 11:49the
- 11:50closing
- 11:50of
- 11:50the
- 11:50fresh
- 11:50stores
- 11:51and
- 11:51the
- 11:51conversion
- 11:52to
- 11:52Whole
- 11:52Foods
- 11:53because
- 11:53I
- 11:54think
- 11:54that
- 11:54Amazon
- 11:55stands
- 11:55to
- 11:56get
- 11:56really
- 11:57competitive
- 11:57if
- 11:58they
- 11:58can
- 11:58bring
- 11:58the
- 11:59scale
- 11:59of
- 11:59Amazon
- 12:00to
- 12:00a
- 12:01Whole
- 12:01Foods
- 12:01location.
- 12:02So
- 12:03curious
- 12:03Chris,
- 12:03to
- 12:04hear
- 12:04maybe
- 12:04wrap
- 12:05us
- 12:05up
- 12:05here
- 12:05with
- 12:05your
- 12:06thoughts
- 12:06on,
- 12:06on
- 12:06bigger
- 12:07headline.
- 12:07And
- 12:08if
- 12:08you
- 12:08think
- 12:09there's
- 12:09an
- 12:09opportunity
- 12:10here
- 12:10for
- 12:10Amazon
- 12:11to
- 12:11really
- 12:12take
- 12:12Whole
- 12:12Foods
- 12:13and
- 12:13make
- 12:13it
- 12:14attainable
- 12:14or
- 12:15something
- 12:16that
- 12:16more
- 12:16people
- 12:16could
- 12:17shop
- 12:17at.
- 12:18Wow,
- 12:18that's,
- 12:19that's
- 12:19kind
- 12:19of
- 12:19a
- 12:19different
- 12:19tangent
- 12:20to,
- 12:20to
- 12:20what
- 12:21we
- 12:21were
- 12:21discussing
- 12:21previously.
- 12:22You
- 12:22know,
- 12:22to
- 12:23get
- 12:23back
- 12:23to
- 12:23the
- 12:23question
- 12:23at
- 12:24hand,
- 12:24I
- 12:24mean,
- 12:25disagree
- 12:25with
- 12:25Ken
- 12:25a
- 12:26little
- 12:26bit.
- 12:26And
- 12:26I
- 12:26think,
- 12:27you
- 12:28know,
- 12:28from
- 12:28my
- 12:28perspective,
- 12:29I
- 12:29think
- 12:29if
- 12:29you
- 12:29take
- 12:30Amazon
- 12:30out
- 12:30of
- 12:30this
- 12:31question,
- 12:32you
- 12:33know,
- 12:34there's
- 12:34a
- 12:34new
- 12:35entry
- 12:35into
- 12:35grocery
- 12:36in
- 12:36the
- 12:36US
- 12:36market.
- 12:36It
- 12:37didn't
- 12:37work.
- 12:37We've
- 12:37seen
- 12:38that
- 12:38before,
- 12:38We've
- 12:38seen
- 12:38that
- 12:39lots
- 12:39of
- 12:39times.
- 12:39But
- 12:40when
- 12:40you
- 12:40think
- 12:40about
- 12:40it
- 12:40from
- 12:40the
- 12:40perspective
- 12:41of
- 12:42someone
- 12:42just
- 12:42tried
- 12:43biometric
- 12:43payments
- 12:44and
- 12:44Ken,
- 12:44the
- 12:44part
- 12:44I
- 12:44agree
- 12:45with,
- 12:45what
- 12:45in
- 12:45terms
- 12:45of
- 12:46what
- 12:46you
- 12:46said
- 12:46is
- 12:46like,
- 12:46yeah,
- 12:47there's
- 12:47just
- 12:47no
- 12:47utility
- 12:48in
- 12:48it
- 12:48and
- 12:48so
- 12:48we
- 12:49don't
- 12:49need
- 12:49it.
- 12:49And
- 12:49so
- 12:50a
- 12:50company
- 12:50with
- 12:50like
- 12:50Amazon
- 12:51can't
- 12:52make
- 12:52a
- 12:52technology
- 12:52like
- 12:53that
- 12:53work.
- 12:54And
- 12:54I
- 12:54think
- 12:54that's
- 12:55pretty
- 12:55telling,
- 12:56like
- 12:56in
- 12:56terms
- 12:56of
- 12:56where
- 12:57does
- 12:57the
- 12:57future
- 12:57go
- 12:57in
- 12:58terms
- 12:58of
- 12:58biometrics
- 12:59versus
- 12:59where
- 13:00does
- 13:00the
- 13:00future
- 13:00grow
- 13:00and
- 13:00go
- 13:01in
- 13:01grocery?
- 13:01Because
- 13:01I
- 13:01think
- 13:02we
- 13:02all
- 13:02kind
- 13:02of
- 13:02expected
- 13:03them
- 13:03to
- 13:03shut
- 13:03these
- 13:04stores
- 13:04down.
- 13:04Which
- 13:05gets
- 13:05to
- 13:05your
- 13:05point.
- 13:05And
- 13:06back
- 13:06to
- 13:06your
- 13:06other
- 13:06question
- 13:06on
- 13:07the
- 13:07tangent
- 13:07is,
- 13:08is
- 13:08what
- 13:09do
- 13:09they
- 13:09do
- 13:09with
- 13:09Whole
- 13:09Foods?
- 13:10I
- 13:10don't,
- 13:11I
- 13:11don't
- 13:11know
- 13:11what
- 13:11they're
- 13:11going
- 13:11to
- 13:12do
- 13:12with
- 13:12Whole
- 13:12Foods.
- 13:12I
- 13:12mean,
- 13:12I
- 13:13think
- 13:13you
- 13:13could
- 13:13potentially
- 13:14take
- 13:14the
- 13:14prices
- 13:14down,
- 13:14but
- 13:15those
- 13:15prices
- 13:15are
- 13:15that
- 13:16way
- 13:16for
- 13:16a
- 13:16reason
- 13:16because
- 13:17they
- 13:17don't
- 13:17have
- 13:18as
- 13:18large
- 13:18of
- 13:18distribution
- 13:19as
- 13:19they
- 13:19do
- 13:20throughout
- 13:20the
- 13:20national
- 13:21grocery
- 13:21chain.
- 13:22So
- 13:22I
- 13:22think
- 13:22you're
- 13:23in
- 13:23kind
- 13:23of
- 13:23a,
- 13:23they're
- 13:24in
- 13:24a
- 13:24tight
- 13:24spot
- 13:24here
- 13:25in
- 13:25which.
- 13:25But
- 13:25that's
- 13:26why
- 13:26I
- 13:26think
- 13:26the
- 13:26next
- 13:26headline
- 13:27is
- 13:27really
- 13:27important
- 13:27too,
- 13:28which
- 13:28Ken
- 13:28alluded
- 13:28to
- 13:29as
- 13:29well,
- 13:29which
- 13:29is
- 13:29the
- 13:30increasing
- 13:31the
- 13:31increase
- 13:32in
- 13:32grocery
- 13:32E
- 13:32Commerce
- 13:33penetration
- 13:33and
- 13:34Amazon's
- 13:35hand
- 13:35at
- 13:35that.
- 13:36So
- 13:36let's
- 13:36get
- 13:36to
- 13:36the
- 13:37next
- 13:37headline.
- 13:37Headline
- 13:38number
- 13:38two.
- 13:38Grocery
- 13:39E
- 13:39Commerce
- 13:39hit
- 13:39a
- 13:40slew
- 13:40of
- 13:40record
- 13:40highs
- 13:41in
- 13:412025,
- 13:42including
- 13:4219%
- 13:43penetration
- 13:45in
- 13:45December,
- 13:45according
- 13:46to
- 13:46Grocery
- 13:46Dive.
- 13:47Nearly
- 13:47every
- 13:47month
- 13:48in
- 13:482025
- 13:49saw
- 13:49year
- 13:49over
- 13:49year
- 13:49growth
- 13:50in
- 13:50E
- 13:50grocery
- 13:50sales.
- 13:51And
- 13:51December
- 13:52was
- 13:52no
- 13:52exception,
- 13:53with
- 13:53sales
- 13:53surging
- 13:53to
- 13:53a
- 13:54record
- 13:54$12.7
- 13:55billion,
- 13:56which
- 13:56was
- 13:56up
- 13:5732%
- 13:58year
- 13:58over
- 13:58year.
- 13:59The
- 13:59final
- 13:59month
- 14:00of
- 14:002025
- 14:01also
- 14:01saw
- 14:01the
- 14:01online
- 14:02share
- 14:02of
- 14:02total
- 14:02grocery
- 14:03spending
- 14:03reach
- 14:0419%,
- 14:04up
- 14:05430
- 14:05basis
- 14:06points
- 14:06year
- 14:06over
- 14:06year
- 14:07as
- 14:07order
- 14:08frequency
- 14:08rates
- 14:08increased.
- 14:09All
- 14:09of
- 14:09which
- 14:09comes
- 14:10from
- 14:10Brick
- 14:10meets
- 14:11Click's
- 14:11most
- 14:11recent
- 14:12monthly
- 14:13findings.
- 14:13And
- 14:13those
- 14:13guys
- 14:14I
- 14:14met,
- 14:14I
- 14:15met
- 14:15Their,
- 14:16their
- 14:16head
- 14:16the
- 14:16other
- 14:16day
- 14:17and,
- 14:17and
- 14:17those
- 14:18guys
- 14:18are
- 14:18just
- 14:18smoking
- 14:18it.
- 14:18With
- 14:19these
- 14:19monthly
- 14:19reports,
- 14:20Amazon
- 14:20appears
- 14:20to
- 14:21be
- 14:21having
- 14:21an
- 14:21impact
- 14:21to
- 14:22Amazon's
- 14:22grocery
- 14:22delivery.
- 14:23As
- 14:23we
- 14:23just
- 14:23alluded
- 14:24to,
- 14:25Amazon's
- 14:25grocery
- 14:26delivery
- 14:26offering
- 14:26bolstered
- 14:27ship
- 14:27to
- 14:27homes
- 14:28performance.
- 14:28In
- 14:28December,
- 14:29the
- 14:29segment's
- 14:29order
- 14:30average
- 14:30order
- 14:30value
- 14:31grew
- 14:3114%
- 14:32exceeding
- 14:33delivery
- 14:33and
- 14:33pickup
- 14:34because
- 14:34of
- 14:34Amazon's
- 14:35same
- 14:35day
- 14:36fresh
- 14:36grocery
- 14:37delivery
- 14:38again
- 14:38according
- 14:38to
- 14:38Brick
- 14:39meets
- 14:39Click.
- 14:40Ken,
- 14:40my
- 14:40question
- 14:40to
- 14:41you.
- 14:4119%
- 14:41E
- 14:42Commerce
- 14:42Grocery
- 14:42penetration
- 14:43has
- 14:43kind
- 14:44of,
- 14:44dare
- 14:45I
- 14:45say
- 14:45it
- 14:45snuck
- 14:46up
- 14:46on
- 14:46us
- 14:46rather
- 14:46quickly
- 14:47in
- 14:47my
- 14:47opinion.
- 14:48How
- 14:48should
- 14:48regional
- 14:49grocers
- 14:49respond
- 14:50to
- 14:50this
- 14:50news?
- 14:51I
- 14:51think
- 14:51they
- 14:52definitely
- 14:52have
- 14:52to,
- 14:52they
- 14:52have
- 14:53to
- 14:53be
- 14:53in
- 14:53the
- 14:53game.
- 14:53They've
- 14:54got
- 14:54to
- 14:54have
- 14:54a
- 14:54good
- 14:54app,
- 14:55a
- 14:55good
- 14:55shopping
- 14:55shopability
- 14:56solution.
- 14:57They've
- 14:57got
- 14:57to
- 14:58figure
- 14:58out
- 14:58how
- 14:58to
- 14:58do
- 14:59home
- 14:59delivery.
- 15:01I
- 15:01give
- 15:01all
- 15:01the
- 15:01people
- 15:02that
- 15:02I
- 15:02work
- 15:02with
- 15:02a
- 15:02hard
- 15:02time
- 15:02because
- 15:03they
- 15:03tend
- 15:03to
- 15:03be
- 15:03a
- 15:03lot
- 15:03younger
- 15:04than
- 15:04I
- 15:04am.
- 15:04I,
- 15:04I
- 15:05can't
- 15:05imagine
- 15:05somebody
- 15:06else
- 15:06picking
- 15:06out
- 15:06my
- 15:06avocado
- 15:07for
- 15:07me
- 15:07because
- 15:08I
- 15:08want
- 15:08to
- 15:08see
- 15:08that
- 15:08it
- 15:08has
- 15:09exactly
- 15:09the
- 15:09right
- 15:10ripeness
- 15:10or
- 15:10the
- 15:11right
- 15:11feel
- 15:11or
- 15:12picking
- 15:12out
- 15:12my
- 15:12bananas.
- 15:13I
- 15:13don't
- 15:13do
- 15:13green
- 15:13bananas,
- 15:14you
- 15:14know,
- 15:14but
- 15:15you
- 15:15know,
- 15:15I
- 15:16guess
- 15:16other
- 15:16people
- 15:16can
- 15:16get
- 15:16over
- 15:17those
- 15:17critical
- 15:17issues
- 15:17in
- 15:18life
- 15:18and
- 15:18figure
- 15:18out
- 15:18that
- 15:19someone
- 15:19else
- 15:19can
- 15:19pick
- 15:19them
- 15:20out
- 15:20for
- 15:20them.
- 15:20But
- 15:20I,
- 15:21I,
- 15:21I
- 15:21think
- 15:22the
- 15:22regionals
- 15:22will
- 15:22figure
- 15:23this
- 15:23out.
- 15:23I
- 15:23think
- 15:23assortment
- 15:24still
- 15:24wins
- 15:24the
- 15:25day
- 15:25for
- 15:25a
- 15:25lot
- 15:25of
- 15:25people
- 15:26because
- 15:26you
- 15:27know,
- 15:27the
- 15:27better
- 15:28stores
- 15:28have
- 15:28a
- 15:29better
- 15:29assortment,
- 15:29they
- 15:29have
- 15:30a
- 15:30finer
- 15:30quality
- 15:30of
- 15:31product
- 15:31and
- 15:31so
- 15:32they'll
- 15:32always
- 15:32be
- 15:33those
- 15:33consumers
- 15:34that
- 15:34want
- 15:34to
- 15:34go
- 15:34to
- 15:35that
- 15:35local,
- 15:35regional
- 15:36place,
- 15:36regional
- 15:37location
- 15:37with
- 15:38a
- 15:38better
- 15:38assortment.
- 15:39But
- 15:40you
- 15:41know,
- 15:41I
- 15:41think
- 15:41it's
- 15:41going
- 15:41to
- 15:41be
- 15:42really
- 15:42critical
- 15:42how
- 15:42all
- 15:42this
- 15:43works
- 15:43out
- 15:43because
- 15:44you
- 15:44probably
- 15:44have
- 15:45seen
- 15:45in
- 15:45the
- 15:45press
- 15:45Kroger's
- 15:46massive
- 15:46failure
- 15:47with
- 15:47Ocado,
- 15:48their
- 15:48distribution
- 15:49centers
- 15:49that
- 15:49they
- 15:50try
- 15:50to
- 15:50put
- 15:51in
- 15:51place,
- 15:52you
- 15:52know,
- 15:52$2.6
- 15:53billion
- 15:54of,
- 15:54of
- 15:54impairment
- 15:55taken
- 15:55in
- 15:55those
- 15:55scenarios.
- 15:56And
- 15:57so
- 15:57it's,
- 15:57it's
- 15:58always
- 15:58a
- 15:58challenge
- 15:59how
- 15:59you're
- 15:59going
- 15:59to
- 15:59manage
- 16:00fresh
- 16:00delivery
- 16:01in
- 16:01the
- 16:01most
- 16:01time
- 16:01effective
- 16:02way.
- 16:03But
- 16:03you
- 16:04know,
- 16:04the
- 16:04consumer
- 16:04behaviors
- 16:05are
- 16:05changing
- 16:05and
- 16:05more
- 16:05and
- 16:06more
- 16:06people
- 16:06don't
- 16:06want
- 16:06to
- 16:06get
- 16:06out
- 16:06of
- 16:07their
- 16:07house.
- 16:08Personal
- 16:08level
- 16:09bugs
- 16:09me
- 16:09because
- 16:09we
- 16:09got
- 16:09to
- 16:10get
- 16:10people
- 16:10out
- 16:10of
- 16:10their
- 16:10houses.
- 16:11But
- 16:11I
- 16:12guess
- 16:12those
- 16:12folks
- 16:12don't
- 16:13really
- 16:13care
- 16:13about
- 16:13leaving
- 16:13their
- 16:14house
- 16:14and
- 16:14they're
- 16:14happy
- 16:14to
- 16:14stay
- 16:14at
- 16:15home
- 16:15and
- 16:15have
- 16:15somebody
- 16:15else
- 16:15do
- 16:16everything
- 16:16for
- 16:16them.
- 16:17Yeah,
- 16:17and
- 16:18there's
- 16:18two,
- 16:18there's
- 16:18two
- 16:18points
- 16:19that
- 16:19come
- 16:19to
- 16:19mind
- 16:19for
- 16:19me
- 16:19on
- 16:19this,
- 16:20ken
- 16:20too
- 16:20is
- 16:201,
- 16:20is
- 16:211,
- 16:21is
- 16:2120%
- 16:22has
- 16:22always
- 16:22historically
- 16:23been
- 16:23the
- 16:23Inflection
- 16:24point
- 16:24where
- 16:24we
- 16:24start
- 16:24to
- 16:25see
- 16:25bankruptcies
- 16:25through
- 16:26the
- 16:26industry.
- 16:27And
- 16:27so
- 16:27you
- 16:27know
- 16:28that
- 16:28also
- 16:29to
- 16:29me
- 16:29the
- 16:29second
- 16:29point
- 16:30brings
- 16:30up
- 16:30the
- 16:30death
- 16:30by
- 16:30a
- 16:31thousand
- 16:31cuts
- 16:31because
- 16:31grocery
- 16:32isn't
- 16:32all
- 16:32just
- 16:33fresh
- 16:33produce
- 16:34either.
- 16:34Right.
- 16:35And
- 16:35there's
- 16:35a,
- 16:35and
- 16:35especially
- 16:36as
- 16:36Amazon
- 16:36categorizes
- 16:37it,
- 16:37there's
- 16:37a
- 16:37lot
- 16:38of
- 16:38other
- 16:38items
- 16:38which
- 16:39you
- 16:39know,
- 16:39probably
- 16:40helped
- 16:40the
- 16:40margins
- 16:40in
- 16:41to
- 16:41some
- 16:41degree
- 16:42too.
- 16:42So
- 16:42you
- 16:43know,
- 16:43how
- 16:43do
- 16:43you,
- 16:44how
- 16:44do
- 16:44you
- 16:44think
- 16:45about
- 16:45that
- 16:45in
- 16:45terms
- 16:46of
- 16:46what
- 16:46they
- 16:46need
- 16:47to
- 16:47do
- 16:47to
- 16:47defend
- 16:47themselves
- 16:48against
- 16:48this
- 16:48if
- 16:49some
- 16:49of
- 16:49their
- 16:49basket
- 16:50they
- 16:50traditionally
- 16:51get
- 16:51from
- 16:51the
- 16:51store
- 16:52trip
- 16:52starts
- 16:52to
- 16:52decline?
- 16:54Yeah,
- 16:55I
- 16:55mean
- 16:55this
- 16:55is
- 16:56the
- 16:56challenge
- 16:56that
- 16:56Amazon
- 16:57is
- 16:57presenting
- 16:57to
- 16:57so
- 16:57many
- 16:58companies
- 16:58because
- 16:59at
- 16:59the
- 16:59end
- 16:59of
- 16:59the
- 16:59day
- 17:00the
- 17:00possibility
- 17:01of
- 17:01me
- 17:01ordering
- 17:02raspberries
- 17:02online
- 17:03because
- 17:03how
- 17:03many
- 17:03times
- 17:04have
- 17:04you
- 17:04gotten
- 17:04your
- 17:04raspberries
- 17:05home
- 17:05and
- 17:05they
- 17:05have,
- 17:06they
- 17:06have
- 17:06mold
- 17:06on
- 17:06them.
- 17:07Well,
- 17:07I'm
- 17:07not
- 17:07going
- 17:08to
- 17:08do
- 17:08it.
- 17:09But
- 17:09the
- 17:09trick
- 17:09becomes
- 17:10is
- 17:10when
- 17:10all
- 17:11of
- 17:11a
- 17:11sudden
- 17:11I
- 17:11can't
- 17:12use
- 17:12my
- 17:12local
- 17:12grocer
- 17:13just
- 17:13as
- 17:13a
- 17:13raspberry
- 17:14pickup
- 17:14point
- 17:14because
- 17:15he's
- 17:15not
- 17:15going
- 17:15to
- 17:16stay
- 17:16in
- 17:16business
- 17:16that
- 17:16way.
- 17:17So
- 17:17it's
- 17:18this
- 17:18cannibalization
- 17:19question
- 17:19and
- 17:20the
- 17:20consumers
- 17:21don't
- 17:21appreciate
- 17:22the
- 17:22impact
- 17:23of
- 17:23what
- 17:23this
- 17:24is
- 17:24doing
- 17:24on
- 17:24the
- 17:25cannibalization
- 17:25front
- 17:26because
- 17:27those
- 17:27grocers
- 17:28need
- 17:28more
- 17:28volume
- 17:29to
- 17:29stay
- 17:29in
- 17:29business
- 17:29and
- 17:30they
- 17:30can't
- 17:30just
- 17:30be,
- 17:31to
- 17:31use
- 17:31my
- 17:31overused
- 17:32analogy,
- 17:32the
- 17:32raspberry
- 17:33pickup
- 17:33point.
- 17:33So
- 17:34that
- 17:34we've
- 17:34got
- 17:34to
- 17:34figure
- 17:35this
- 17:35out
- 17:35and
- 17:36it's
- 17:37how
- 17:37they
- 17:37message
- 17:37and
- 17:38how
- 17:38they
- 17:38keep
- 17:38their
- 17:39assortment
- 17:39message
- 17:40out
- 17:40there.
- 17:40And
- 17:41the
- 17:41key
- 17:41thing
- 17:41is
- 17:42figure
- 17:42out
- 17:42how
- 17:43to
- 17:43offer
- 17:43same
- 17:43day
- 17:44delivery.
- 17:44There's
- 17:44a
- 17:44lot
- 17:45of
- 17:45cool
- 17:45technology
- 17:45companies
- 17:46out
- 17:46there
- 17:46that
- 17:46are
- 17:47trying
- 17:47to
- 17:47be
- 17:47the
- 17:47anti
- 17:48Amazon
- 17:48and
- 17:49deliver
- 17:49real
- 17:50time
- 17:50or
- 17:51excuse
- 17:51me,
- 17:51very
- 17:52rapid
- 17:52pickup
- 17:53solutions.
- 17:53And
- 17:54the
- 17:54grocery
- 17:54guys
- 17:54now
- 17:55don't
- 17:55have
- 17:55to
- 17:55develop
- 17:55all
- 17:56that
- 17:56tech.
- 17:56They
- 17:56can
- 17:56find
- 17:56partners
- 17:57that
- 17:57provide
- 17:57it
- 17:57it
- 17:58and
- 17:58that's
- 17:58what
- 17:58they
- 17:58should
- 17:59be
- 17:59doing.
- 18:00Yep.
- 18:00Yeah,
- 18:01I'm
- 18:01curious
- 18:01too,
- 18:01John.
- 18:02I
- 18:02want
- 18:02to
- 18:02bring
- 18:02you
- 18:02into
- 18:02this
- 18:02conversation
- 18:03too
- 18:03because
- 18:04I
- 18:04tend
- 18:04to
- 18:05agree
- 18:05with
- 18:05what
- 18:05you
- 18:05just
- 18:05said
- 18:06there,
- 18:06Ken.
- 18:06Like
- 18:06it's
- 18:06not
- 18:06going
- 18:07to
- 18:07be
- 18:07an
- 18:07easy
- 18:07battle
- 18:07and
- 18:08I
- 18:08love
- 18:08you
- 18:08don't
- 18:08want
- 18:08to
- 18:08be
- 18:08the
- 18:09raspberry
- 18:09pickup
- 18:09spot.
- 18:10I
- 18:10think
- 18:10I
- 18:10might
- 18:10borrow
- 18:11that
- 18:11and
- 18:11steal
- 18:11that
- 18:11in
- 18:11the
- 18:12future
- 18:12because
- 18:12it's
- 18:12really
- 18:13true.
- 18:13You
- 18:13don't
- 18:13want
- 18:14to
- 18:14be
- 18:14that.
- 18:14And
- 18:15so
- 18:15part
- 18:15of
- 18:16me
- 18:16starts
- 18:16to
- 18:16say,
- 18:16you
- 18:17know
- 18:17what,
- 18:17maybe
- 18:17it's
- 18:17time
- 18:18for
- 18:18the
- 18:18regional
- 18:18grocers
- 18:18to
- 18:19get
- 18:19out
- 18:19and
- 18:19harvest,
- 18:19you
- 18:20know,
- 18:20sell
- 18:20themselves,
- 18:21be
- 18:21acquired,
- 18:22start
- 18:22rolling
- 18:23know.
- 18:23John,
- 18:23what
- 18:24do
- 18:24you
- 18:24think
- 18:24about
- 18:24that
- 18:24approach?
- 18:26Yeah,
- 18:26I
- 18:26think
- 18:27it's
- 18:27definitely
- 18:28a
- 18:28possibility.
- 18:29Right.
- 18:29And
- 18:29some
- 18:29of
- 18:29them
- 18:30are
- 18:30going
- 18:30to
- 18:30go
- 18:30that
- 18:31way.
- 18:31Inevitably
- 18:32there's
- 18:32not
- 18:32going
- 18:32to
- 18:32be
- 18:32one
- 18:33outcome.
- 18:33Right.
- 18:34Some
- 18:35to
- 18:35your
- 18:35point,
- 18:35are
- 18:36maybe
- 18:37not
- 18:37going
- 18:37to
- 18:37make
- 18:37it
- 18:37all
- 18:37the
- 18:38way,
- 18:38but
- 18:38others
- 18:38are
- 18:38going
- 18:39to
- 18:39find
- 18:39a
- 18:39way
- 18:39to
- 18:39reinvent
- 18:40themselves
- 18:40and
- 18:40double
- 18:40down
- 18:40on
- 18:41things.
- 18:41And
- 18:41when
- 18:42I
- 18:42think
- 18:42about
- 18:42what
- 18:42to
- 18:42double
- 18:43down
- 18:43on,
- 18:43if
- 18:43I
- 18:43can
- 18:44expand
- 18:44on
- 18:44that
- 18:44for
- 18:44a
- 18:45second.
- 18:46Grocery,
- 18:47let's
- 18:47take
- 18:47a
- 18:47step
- 18:47back.
- 18:48Grocery
- 18:49is
- 18:49fundamentally
- 18:49a
- 18:49very
- 18:50local,
- 18:51you
- 18:51know,
- 18:51business.
- 18:51Right?
- 18:52I
- 18:52mean,
- 18:52how
- 18:52far
- 18:52will
- 18:53somebody
- 18:53travel
- 18:53to
- 18:54go
- 18:54to
- 18:54a
- 18:54grocery
- 18:55store?
- 18:55About
- 18:5510
- 18:55minutes
- 18:55or
- 18:56so
- 18:56drive
- 18:56time.
- 18:56Right.
- 18:57So
- 18:57you
- 18:57have
- 18:57a
- 18:57very
- 18:57fixed
- 18:58radius.
- 18:58Generally
- 18:59it's
- 18:59a
- 18:59real
- 18:59estate
- 19:00game
- 19:00where
- 19:00you
- 19:00put
- 19:00that,
- 19:01that
- 19:01store
- 19:01in
- 19:01the
- 19:02first
- 19:02place.
- 19:02So
- 19:03if
- 19:03you
- 19:03take
- 19:03that
- 19:03thought
- 19:04or
- 19:04if
- 19:04you
- 19:04agree
- 19:04to
- 19:04that
- 19:05assumption,
- 19:05then
- 19:06what
- 19:07you
- 19:07can
- 19:07come
- 19:08up
- 19:08with
- 19:08is
- 19:08if
- 19:09you're
- 19:09a
- 19:09regional
- 19:09grocer,
- 19:10you
- 19:10don't
- 19:10have
- 19:10the
- 19:10infrastructure,
- 19:11the
- 19:11dollars
- 19:12to
- 19:12invest
- 19:12in,
- 19:12let's
- 19:13say
- 19:13a
- 19:13big
- 19:13delivery
- 19:13network.
- 19:14And
- 19:14having,
- 19:14you
- 19:14know,
- 19:15those
- 19:15Kroger
- 19:15or
- 19:15Walmart
- 19:16trucks
- 19:17going
- 19:17down
- 19:17the
- 19:17road,
- 19:17that's,
- 19:18that's
- 19:18just
- 19:18not
- 19:18going
- 19:18to
- 19:18be
- 19:18realistic.
- 19:19I
- 19:19100%
- 19:19agree
- 19:19with
- 19:20Ken's
- 19:20point
- 19:20that
- 19:21hey,
- 19:22invest
- 19:22in
- 19:22partners.
- 19:23Instacart,
- 19:23Doordash,
- 19:25you
- 19:25know,
- 19:25don't
- 19:25try
- 19:25to
- 19:26reinvent
- 19:26your
- 19:26own
- 19:26app.
- 19:27Don't
- 19:27try
- 19:27to
- 19:27reinvent
- 19:27a
- 19:28delivery
- 19:28network.
- 19:29You're
- 19:29going
- 19:29to
- 19:29pay
- 19:29a
- 19:29fee.
- 19:30It
- 19:30is
- 19:30what
- 19:30it
- 19:30is.
- 19:31But
- 19:31it's
- 19:31table
- 19:32stakes.
- 19:32If
- 19:32you
- 19:33don't
- 19:33offer
- 19:33curbside
- 19:34pickup,
- 19:34if
- 19:35you
- 19:35don't
- 19:35have
- 19:35an
- 19:35app
- 19:35to
- 19:36download,
- 19:36somebody
- 19:37may
- 19:37just
- 19:37go
- 19:37to
- 19:37the
- 19:38next
- 19:38door
- 19:38within
- 19:38that
- 19:3810
- 19:39minute
- 19:39drive
- 19:39radius.
- 19:40So
- 19:40check
- 19:40the
- 19:40box
- 19:40on
- 19:41those
- 19:41capabilities.
- 19:41But
- 19:42then
- 19:42the
- 19:42thing
- 19:42you
- 19:42double
- 19:42down
- 19:43on
- 19:43is
- 19:44local.
- 19:44Be
- 19:44local,
- 19:45local,
- 19:45local.
- 19:46Invest
- 19:46in
- 19:47the
- 19:47highest
- 19:48quality
- 19:48produce
- 19:48at
- 19:49a
- 19:49reasonable
- 19:49price.
- 19:50Stock
- 19:50the
- 19:51items
- 19:51that
- 19:51maybe,
- 19:52you
- 19:52know,
- 19:52the
- 19:52different
- 19:52ethnic
- 19:53communities
- 19:53in
- 19:53your
- 19:54area
- 19:55might
- 19:55be
- 19:55interested
- 19:56in
- 19:56that
- 19:56the
- 19:56big
- 19:57box
- 19:57store
- 19:57just
- 19:58doesn't
- 19:58quite
- 19:58pay
- 19:58attention.
- 19:59Right.
- 19:59And
- 19:59that's
- 20:00not
- 20:00just
- 20:00in
- 20:00produce.
- 20:01You
- 20:01can
- 20:01think
- 20:01about
- 20:01the
- 20:01bread,
- 20:01you
- 20:02know,
- 20:02bakery
- 20:02section,
- 20:03you
- 20:03can
- 20:03think
- 20:04about
- 20:04that
- 20:04hot
- 20:04buffet
- 20:04area,
- 20:05you
- 20:05know,
- 20:06for
- 20:06ready,
- 20:06ready
- 20:06to
- 20:07eat
- 20:07meals.
- 20:08Really
- 20:09invest
- 20:09in
- 20:09understanding
- 20:10that
- 20:1010
- 20:11minute
- 20:11drive
- 20:11radius.
- 20:12Who
- 20:12lives
- 20:12there
- 20:12and
- 20:13how
- 20:13do
- 20:13you
- 20:13scratch
- 20:14their
- 20:14itch
- 20:14when
- 20:14it
- 20:14comes
- 20:14to
- 20:15grocery
- 20:15beyond
- 20:16corn
- 20:16flakes
- 20:17are
- 20:17going
- 20:17to
- 20:17be
- 20:17really
- 20:17low
- 20:17price
- 20:18or
- 20:18you're
- 20:19going
- 20:19to
- 20:19get
- 20:19a
- 20:19Delivery
- 20:20today
- 20:20at
- 20:205pm
- 20:21they
- 20:21might
- 20:21wait
- 20:22until
- 20:22tomorrow
- 20:22because
- 20:23you
- 20:23have
- 20:24a
- 20:24handful
- 20:25of
- 20:25products
- 20:26that
- 20:26mean
- 20:27a
- 20:27lot
- 20:27to
- 20:27that
- 20:27consumer
- 20:28and
- 20:29the
- 20:29big
- 20:29shop,
- 20:29right.
- 20:30Or
- 20:30whoever.
- 20:30Not
- 20:30to
- 20:30throw
- 20:31out
- 20:31random
- 20:31names,
- 20:31but
- 20:32may
- 20:32not
- 20:33carry.
- 20:33They
- 20:33might
- 20:33just
- 20:34have
- 20:34a
- 20:34small
- 20:34aisle
- 20:35with
- 20:35some
- 20:35specialty
- 20:35items.
- 20:36I
- 20:36think
- 20:36that's
- 20:36where
- 20:37competitive
- 20:37advantage
- 20:38could
- 20:39really
- 20:39come
- 20:39into
- 20:39play.
- 20:39And
- 20:40the
- 20:40big
- 20:40guys
- 20:41likely
- 20:41just
- 20:41don't
- 20:42have
- 20:42the
- 20:42mind
- 20:42share.
- 20:43They're
- 20:43operating
- 20:43at
- 20:43too
- 20:44high
- 20:44of
- 20:44a
- 20:44level
- 20:45so
- 20:45they're
- 20:45going
- 20:45to
- 20:45miss
- 20:45that
- 20:46consumer
- 20:46insight
- 20:46and
- 20:46it's
- 20:47a
- 20:47chance
- 20:47to
- 20:47create
- 20:48an
- 20:48advantage.
- 20:49Yeah,
- 20:50yeah.
- 20:50Just
- 20:50seems
- 20:50really
- 20:51hard
- 20:51to
- 20:51do
- 20:51though
- 20:51at
- 20:51the
- 20:52end
- 20:52of
- 20:52the
- 20:52day.
- 20:52Like
- 20:52I
- 20:52wonder
- 20:52if
- 20:53we're
- 20:53not
- 20:53sitting
- 20:53here
- 20:53looking,
- 20:53you
- 20:54know,
- 20:5410
- 20:54years
- 20:54from
- 20:54now
- 20:55looking
- 20:55at
- 20:55the
- 20:55circuit
- 20:55Cities
- 20:56of
- 20:56the
- 20:56world
- 20:56and
- 20:56the
- 20:57Toys
- 20:57R
- 20:57Us
- 20:58of
- 20:58the
- 20:58world
- 20:58getting,
- 20:58you
- 20:59know,
- 20:59getting
- 20:59hit
- 20:59by
- 20:59this.
- 20:59Yeah.
- 21:00Ken,
- 21:00you
- 21:00want
- 21:00to
- 21:01add
- 21:01something?
- 21:02Yeah,
- 21:02I
- 21:02mean
- 21:02it's
- 21:03going
- 21:03to
- 21:03be
- 21:03really,
- 21:03this
- 21:04is
- 21:04always
- 21:04interesting
- 21:04to
- 21:04me
- 21:04because
- 21:05I,
- 21:05I,
- 21:05you
- 21:05can
- 21:06see
- 21:06it
- 21:06already
- 21:06happening
- 21:07with
- 21:07the
- 21:07impact
- 21:07of
- 21:07Amazon
- 21:08on
- 21:08so
- 21:09many
- 21:09other
- 21:09local
- 21:09stores
- 21:10and
- 21:10chains
- 21:10where
- 21:11they're
- 21:11just
- 21:11really
- 21:11facing
- 21:12a
- 21:12struggle
- 21:12and
- 21:13are
- 21:14the,
- 21:14the
- 21:15consumer
- 21:16doesn't
- 21:16really
- 21:16realize
- 21:17what
- 21:17they're
- 21:17doing.
- 21:18But
- 21:18unfortunately
- 21:18there,
- 21:19there
- 21:19can
- 21:19be
- 21:20a
- 21:20day
- 21:21in
- 21:21our
- 21:21future
- 21:22where
- 21:22these
- 21:22stores
- 21:23start
- 21:23to
- 21:23close
- 21:23and
- 21:23everybody
- 21:24goes,
- 21:24well,
- 21:24what
- 21:24happened
- 21:24to
- 21:25the
- 21:25stores?
- 21:25I'm
- 21:25like,
- 21:25well
- 21:26you
- 21:26bought
- 21:26everything
- 21:27from
- 21:28Big
- 21:29Brother
- 21:29and
- 21:30the
- 21:30local
- 21:30store
- 21:32needed
- 21:32to
- 21:32sell
- 21:32some
- 21:32cornflakes
- 21:33to
- 21:33sell
- 21:33the
- 21:33raspberries.
- 21:34You
- 21:34know,
- 21:34it's,
- 21:34it's,
- 21:35it'll
- 21:36be
- 21:36interesting
- 21:36to
- 21:36see
- 21:36if
- 21:37they're,
- 21:37that
- 21:37inflection
- 21:38point
- 21:38finally
- 21:39starts
- 21:39to
- 21:39resonate
- 21:40with
- 21:40people.
- 21:40I
- 21:40doubt
- 21:40it
- 21:40will
- 21:41because
- 21:42I
- 21:42don't
- 21:42think
- 21:42consumers
- 21:43think
- 21:43that
- 21:43longer
- 21:44term.
- 21:44But
- 21:45it
- 21:45is
- 21:45something
- 21:45that
- 21:45concerns
- 21:46me
- 21:46because
- 21:46I
- 21:46just
- 21:47wonder,
- 21:47you
- 21:47know,
- 21:48when,
- 21:48when
- 21:48we
- 21:48lose
- 21:49some
- 21:50of
- 21:50that
- 21:50local
- 21:51delivery
- 21:52capability,
- 21:52what
- 21:52will
- 21:52happen
- 21:53to
- 21:53us?
- 21:54The
- 21:54other
- 21:54point
- 21:55too
- 21:55is
- 21:55curbside
- 21:55pickup
- 21:56is
- 21:56much
- 21:56more
- 21:56of
- 21:56a
- 21:56factor
- 21:57in
- 21:57these
- 21:57numbers
- 21:58than
- 21:58it
- 21:58was
- 21:58historically
- 21:59when
- 21:59you
- 21:59look
- 21:59at
- 21:59like
- 22:00the
- 22:00Toys
- 22:00R
- 22:00Us
- 22:00and
- 22:01the
- 22:01electronics
- 22:01impact.
- 22:02So
- 22:02that
- 22:02could
- 22:03be
- 22:03one
- 22:03thing
- 22:03that
- 22:03potentially
- 22:04gives
- 22:04them
- 22:04some
- 22:05benefit.
- 22:05But
- 22:05Ann,
- 22:05you
- 22:06get
- 22:06the
- 22:06last
- 22:06word
- 22:06here.
- 22:06What
- 22:06would
- 22:07you
- 22:07advise
- 22:08the
- 22:08regional
- 22:08grocers
- 22:08to
- 22:09do
- 22:09in
- 22:09light
- 22:09of
- 22:09the
- 22:09increasing
- 22:10e
- 22:10commerce
- 22:11grocery
- 22:11penetration
- 22:12statistics?
- 22:13Look,
- 22:13I
- 22:13think
- 22:13it's
- 22:14exactly
- 22:14what
- 22:15all
- 22:16of
- 22:16you
- 22:16have
- 22:16said.
- 22:17You
- 22:17have
- 22:17to
- 22:18have
- 22:18a
- 22:19culture
- 22:19at
- 22:19a
- 22:20regional
- 22:20grocer
- 22:20that's
- 22:21ready
- 22:21to
- 22:21invest
- 22:22in
- 22:22the
- 22:22technology
- 22:22partners.
- 22:23They
- 22:23are
- 22:23not
- 22:24technology
- 22:24companies.
- 22:24They
- 22:25are
- 22:25pillars
- 22:25of
- 22:26their
- 22:26community.
- 22:26And
- 22:26the
- 22:27way
- 22:27that
- 22:27they
- 22:27stand
- 22:27out
- 22:28is
- 22:28by
- 22:28investing
- 22:29in
- 22:29being
- 22:29that
- 22:30place
- 22:30that
- 22:31their
- 22:31community
- 22:31goes
- 22:32to
- 22:32and
- 22:32can
- 22:32trust.
- 22:33However,
- 22:34the
- 22:35shoppers
- 22:35are
- 22:35being
- 22:36trained
- 22:36to
- 22:36expect
- 22:37same
- 22:37day
- 22:37delivery
- 22:38from,
- 22:38from,
- 22:39you
- 22:39know,
- 22:39Walmart
- 22:40and
- 22:40Amazon
- 22:40and
- 22:41all
- 22:41these,
- 22:41these
- 22:42other
- 22:42grocery
- 22:43providers,
- 22:43the
- 22:43big
- 22:43box
- 22:44stores.
- 22:44And
- 22:45so
- 22:45I
- 22:45think
- 22:45you
- 22:45have
- 22:46to
- 22:46be
- 22:46invested
- 22:46in
- 22:47how
- 22:47can
- 22:47I
- 22:47make
- 22:48my
- 22:48operations
- 22:49run
- 22:49as
- 22:49efficiently
- 22:50as
- 22:50possible
- 22:51and
- 22:51then
- 22:52how
- 22:52do
- 22:52I
- 22:52get
- 22:52some
- 22:53savings,
- 22:53some
- 22:54cost
- 22:54savings
- 22:54there
- 22:55that
- 22:55I
- 22:55can
- 22:55then
- 22:55pass
- 22:56on
- 22:56to,
- 22:56you
- 22:57know,
- 22:57investing
- 22:57in
- 22:57more,
- 22:59you
- 22:59know,
- 22:59in,
- 23:00in
- 23:00these
- 23:00delivery
- 23:01platforms
- 23:01or,
- 23:01or
- 23:02lowering
- 23:02prices
- 23:03for
- 23:03my
- 23:03loyalty
- 23:04members
- 23:04or
- 23:04things
- 23:04like
- 23:05that.
- 23:05I
- 23:05think
- 23:05it's
- 23:06really
- 23:06creating
- 23:07a
- 23:07cultural
- 23:07shift
- 23:08within
- 23:08these
- 23:08regionals
- 23:09of
- 23:09how
- 23:10they're
- 23:10going
- 23:10to
- 23:10approach
- 23:11the
- 23:11business
- 23:11to
- 23:12withstand
- 23:13the
- 23:13next
- 23:1410
- 23:14years
- 23:14and
- 23:15some
- 23:15of
- 23:15these
- 23:15competitors.
- 23:16But
- 23:16I,
- 23:17I
- 23:17do
- 23:17think
- 23:17there's
- 23:17still
- 23:18a
- 23:18place
- 23:18for
- 23:18regional
- 23:18grocers
- 23:19and
- 23:19I
- 23:19think
- 23:19we
- 23:20heard
- 23:20that
- 23:20loud
- 23:20and
- 23:20clear
- 23:21at
- 23:21FMI
- 23:21a
- 23:21couple
- 23:22of
- 23:22weeks
- 23:22ago
- 23:22from
- 23:22Leideran
- 23:23at
- 23:23Lowe's
- 23:24Foods,
- 23:24from
- 23:24Melissa
- 23:25Vecchio
- 23:25at
- 23:25Fresh
- 23:25Market,
- 23:26from
- 23:26the
- 23:26Schnooks
- 23:27team.
- 23:27Like
- 23:28everybody
- 23:29there,
- 23:29they,
- 23:29they
- 23:30are
- 23:30still,
- 23:30there's
- 23:30still
- 23:31a
- 23:31place
- 23:31for
- 23:31that,
- 23:31there's
- 23:32still
- 23:32a
- 23:33reason
- 23:33to
- 23:33go
- 23:33to
- 23:33those
- 23:34stores
- 23:34because
- 23:34they
- 23:35invest
- 23:35in
- 23:35their
- 23:35community.
- 23:36So
- 23:36I
- 23:36think
- 23:36that's
- 23:37going
- 23:37to
- 23:37be
- 23:37a
- 23:37key
- 23:37component
- 23:38to
- 23:38their
- 23:38success
- 23:39is
- 23:40investing
- 23:40in
- 23:40technology
- 23:40in
- 23:41the
- 23:41future
- 23:41and
- 23:41then
- 23:42still
- 23:42being
- 23:43that
- 23:43pillar,
- 23:43that
- 23:44destination,
- 23:45that
- 23:45trusted
- 23:46resource
- 23:46in
- 23:46the
- 23:47community
- 23:48that
- 23:48that's
- 23:48focused
- 23:49on
- 23:49serving
- 23:49their,
- 23:49their
- 23:50customers
- 23:50with
- 23:50the
- 23:50best
- 23:51price
- 23:51possible
- 23:51and
- 23:51the
- 23:52best,
- 23:52best
- 23:52quality
- 23:52produce
- 23:53possible
- 23:53and,
- 23:54and
- 23:54food.
- 23:54I
- 23:54was
- 23:54just
- 23:55going
- 23:55to
- 23:55say
- 23:55one
- 23:55thing.
- 23:55One
- 23:56of
- 23:56those
- 23:56regional
- 23:57stores
- 23:57that
- 23:57you
- 23:57were
- 23:57just
- 23:58talking
- 23:58about,
- 23:58they
- 23:59opened
- 23:59a
- 23:59beer
- 24:00garden
- 24:00in
- 24:00their
- 24:01store
- 24:01and
- 24:02I
- 24:02was
- 24:02like,
- 24:02who
- 24:02in
- 24:03the
- 24:03world's
- 24:03gonna
- 24:03go
- 24:04drink
- 24:04beer
- 24:05at
- 24:05the
- 24:05grocery
- 24:05store?
- 24:06And
- 24:06I
- 24:06could
- 24:07not
- 24:07have
- 24:07been
- 24:07more
- 24:07wrong.
- 24:08There
- 24:08are
- 24:09like
- 24:09Thursday
- 24:09night,
- 24:10the
- 24:10grocery
- 24:10store
- 24:11has
- 24:11become
- 24:11the
- 24:11social
- 24:12hub.
- 24:12People
- 24:13go
- 24:13hang
- 24:13out
- 24:13and
- 24:13then
- 24:14they
- 24:14go
- 24:14buy
- 24:14groceries
- 24:14drinking
- 24:15beer.
- 24:15And
- 24:16I
- 24:16just,
- 24:16you
- 24:16know,
- 24:17that's
- 24:17out
- 24:17of
- 24:17the
- 24:17box
- 24:17thinking
- 24:18that
- 24:18made
- 24:18people
- 24:18want
- 24:18to
- 24:19go
- 24:19to
- 24:19the
- 24:19store
- 24:20and
- 24:20that's
- 24:20how
- 24:20some
- 24:20of
- 24:20these
- 24:20regional
- 24:21guys
- 24:21will
- 24:21pull
- 24:21this
- 24:21off.
- 24:22It's
- 24:22not,
- 24:22it's
- 24:23not
- 24:23all
- 24:23about
- 24:23the
- 24:23cheapest
- 24:24price.
- 24:24It's
- 24:24about
- 24:24an
- 24:24experience
- 24:25a
- 24:25little
- 24:25bit.
- 24:25So
- 24:26that's
- 24:26one
- 24:26way
- 24:26you
- 24:26can
- 24:26reach
- 24:27those
- 24:27folks.
- 24:28Yeah,
- 24:28and
- 24:28I
- 24:28don't
- 24:28necessarily
- 24:29think
- 24:29it's
- 24:29about
- 24:29tech
- 24:30either.
- 24:30I
- 24:30think
- 24:30what
- 24:30I
- 24:30would
- 24:30say
- 24:31is
- 24:31instead
- 24:31of
- 24:31investing
- 24:32in
- 24:32tech
- 24:32and
- 24:32assuming
- 24:33the
- 24:33tech
- 24:33is
- 24:33table
- 24:33stakes,
- 24:34I'd
- 24:34be
- 24:34investing
- 24:34in
- 24:35what
- 24:35brings
- 24:35you
- 24:35differentiation
- 24:36in
- 24:36the
- 24:36marketplace.
- 24:37That's
- 24:38how
- 24:38I'd
- 24:38be
- 24:38thinking
- 24:38about
- 24:39it
- 24:39because
- 24:39tech
- 24:39can.
- 24:40There's
- 24:40been
- 24:40a
- 24:40lot
- 24:40of
- 24:41tech
- 24:41investments
- 24:41that
- 24:41haven't
- 24:42paid
- 24:42off.
- 24:42And
- 24:42Trader
- 24:43Joe's
- 24:43is
- 24:43a
- 24:43great
- 24:43example
- 24:44of
- 24:44somebody
- 24:44that
- 24:44is
- 24:44not
- 24:44a
- 24:45very
- 24:45tech
- 24:45forward
- 24:45retailer.
- 24:46And
- 24:46that
- 24:46store
- 24:47is
- 24:47always
- 24:47packed
- 24:47because
- 24:48they
- 24:48know
- 24:48how
- 24:48to
- 24:48differentiate
- 24:49themselves.
- 24:50All
- 24:50right,
- 24:50let's
- 24:50go
- 24:50to
- 24:50headline
- 24:51number
- 24:51three.
- 24:51Walmart
- 24:52is
- 24:52launching
- 24:53a
- 24:53new
- 24:53cross
- 24:53border
- 24:54shipping
- 24:54program
- 24:55called
- 24:55Walmart
- 24:55Exports
- 24:56for
- 24:56its
- 24:56third
- 24:57party
- 24:57marketplace
- 24:57sellers.
- 24:58According
- 24:58to
- 24:59supply
- 24:59chain
- 24:59Dive,
- 25:00Walmart
- 25:00Exports
- 25:01will
- 25:01allow
- 25:01eligible
- 25:01Walmart
- 25:02fulfillment
- 25:02services
- 25:03items
- 25:04to
- 25:04be
- 25:04shipped
- 25:05from
- 25:05the
- 25:05US
- 25:05to
- 25:06shoppers
- 25:06in
- 25:06Mexico
- 25:07and
- 25:07Canada
- 25:07with
- 25:08additional
- 25:08countries
- 25:09to
- 25:09be
- 25:09added
- 25:09over
- 25:10time.
- 25:11Eligible
- 25:11products
- 25:11will
- 25:12be
- 25:12automatically
- 25:12enrolled
- 25:13in
- 25:13the
- 25:13program
- 25:13with
- 25:14Walmart
- 25:14handling
- 25:15the
- 25:15picking,
- 25:15packing
- 25:16and
- 25:16shipping.
- 25:170
- 25:18additional
- 25:18friction
- 25:19required
- 25:19from
- 25:19its
- 25:20sellers.
- 25:20Quote
- 25:21Walmart
- 25:21is
- 25:22currently
- 25:22testing
- 25:23new
- 25:23marketplace
- 25:24capabilities
- 25:24that
- 25:24leverage
- 25:25our
- 25:25fulfillment
- 25:25and
- 25:25logistics
- 25:26network
- 25:26to
- 25:27help
- 25:27sellers
- 25:27on
- 25:27our
- 25:28U.S.
- 25:28marketplace
- 25:29reach
- 25:29customers
- 25:29shopping
- 25:30across
- 25:31borders,
- 25:31end
- 25:32quote.
- 25:32A
- 25:32company
- 25:33spokesperson
- 25:34told
- 25:34Supply
- 25:34Chain
- 25:35Dive.
- 25:35Ken,
- 25:36you,
- 25:37you
- 25:37are
- 25:37the,
- 25:38this,
- 25:38this,
- 25:38this
- 25:39headline
- 25:39was
- 25:39written
- 25:40for
- 25:40you
- 25:41to
- 25:41answer,
- 25:41so
- 25:41we're
- 25:42going
- 25:42to
- 25:42go
- 25:42to
- 25:42you
- 25:42first.
- 25:43Are
- 25:43you
- 25:44buying
- 25:44or
- 25:44selling
- 25:45the
- 25:45idea
- 25:46of
- 25:46Walmart
- 25:47exports?
- 25:48I
- 25:48am
- 25:48buying
- 25:49in
- 25:49bulk
- 25:50on
- 25:50this
- 25:50idea.
- 25:50Yeah,
- 25:51me
- 25:51too.
- 25:52I'm
- 25:53a
- 25:53Walmart
- 25:53buyer
- 25:54in
- 25:54bulk
- 25:54on
- 25:54this
- 25:55particular
- 25:55issue.
- 25:55So
- 25:56you
- 25:57know,
- 25:57I,
- 25:57I
- 25:58think
- 25:58it's
- 25:58a
- 25:58great
- 25:58idea.
- 25:59I
- 25:59think
- 25:59that
- 26:00Walmart
- 26:01will,
- 26:02they
- 26:02may
- 26:02require
- 26:02a
- 26:03little
- 26:03bit
- 26:03more
- 26:03information
- 26:03from
- 26:04their
- 26:04vendors
- 26:04to
- 26:04make
- 26:05sure
- 26:05they
- 26:05have
- 26:05all
- 26:05the
- 26:05information
- 26:05that
- 26:06they
- 26:06require
- 26:06to
- 26:06be
- 26:07compliant.
- 26:07It's
- 26:08up
- 26:08to
- 26:08the
- 26:08vendors
- 26:08to
- 26:09make
- 26:09sure
- 26:09their
- 26:09product
- 26:09is
- 26:09saleable
- 26:10in
- 26:10those
- 26:10destination
- 26:11markets.
- 26:12But
- 26:12it
- 26:12is
- 26:13absolutely
- 26:13a
- 26:13good
- 26:13plan.
- 26:14Walmart
- 26:15has
- 26:15scale
- 26:16on
- 26:17distribution
- 26:17and
- 26:17volume
- 26:18and
- 26:18this
- 26:18is
- 26:18a
- 26:19great
- 26:19answer
- 26:19to
- 26:19Amazon's
- 26:20capabilities
- 26:21and
- 26:21it
- 26:21makes
- 26:21people
- 26:22want
- 26:22to
- 26:22join
- 26:22their,
- 26:23their
- 26:24marketplace.
- 26:25So
- 26:25I'm
- 26:25absolutely
- 26:26buying
- 26:26on
- 26:27Walmart
- 26:27offering
- 26:28this
- 26:28capability.
- 26:29Love
- 26:30it.
- 26:30Chris,
- 26:31you
- 26:31are,
- 26:31you
- 26:32are
- 26:32gleefully
- 26:33in,
- 26:33in
- 26:34unison
- 26:34with
- 26:34Ken.
- 26:35It
- 26:35sounds
- 26:35like
- 26:35why,
- 26:36why
- 26:36does
- 26:36that,
- 26:38why
- 26:38does
- 26:38that
- 26:38emotion
- 26:39come
- 26:39to
- 26:39be
- 26:39for
- 26:40you
- 26:40when
- 26:40we're
- 26:40talking
- 26:41about
- 26:41Walmart
- 26:41exports?
- 26:42Oh,
- 26:42oh,
- 26:43I
- 26:43mean,
- 26:43yeah,
- 26:43100%
- 26:44agree
- 26:44with
- 26:44Ken.
- 26:44I
- 26:44love
- 26:44how
- 26:45he
- 26:45said
- 26:45it
- 26:45again
- 26:45too.
- 26:45I
- 26:46mean
- 26:46there's
- 26:46a
- 26:46couple
- 26:46of
- 26:46reasons.
- 26:47One,
- 26:47you
- 26:47know,
- 26:47the
- 26:48infrastructure,
- 26:48what's
- 26:48the
- 26:48infrastructure
- 26:49set
- 26:49up,
- 26:49which
- 26:49essentially
- 26:50it
- 26:50is,
- 26:50you
- 26:50know,
- 26:50once
- 26:50you
- 26:51do
- 26:51it
- 26:51once
- 26:51it's
- 26:51so
- 26:52easy
- 26:52to
- 26:52rinse
- 26:52and
- 26:52repeat
- 26:53this
- 26:53for
- 26:53scale
- 26:54and
- 26:54you
- 26:54just
- 26:54make
- 26:55it
- 26:55part
- 26:55of
- 26:55the
- 26:55wfs,
- 26:56the
- 26:56Walmart
- 26:57fulfillment
- 26:57service
- 26:57offering
- 26:58from
- 26:58now
- 26:58going
- 26:58forward.
- 26:59So
- 26:59it's
- 26:59like
- 26:59a
- 26:59no
- 26:59brainer.
- 27:00But
- 27:00then
- 27:00the
- 27:00other
- 27:01part
- 27:01about
- 27:01it
- 27:01that
- 27:01I
- 27:02like
- 27:02is,
- 27:03and
- 27:03this
- 27:03is
- 27:03a
- 27:04kind
- 27:04of
- 27:04a
- 27:04new
- 27:04wrinkle
- 27:04to
- 27:05discussion
- 27:05is
- 27:05we've,
- 27:06we've
- 27:06talked
- 27:07about
- 27:07marketplaces
- 27:07and
- 27:07retail
- 27:08media
- 27:08and
- 27:08the
- 27:08relationship
- 27:09between
- 27:09that
- 27:10and
- 27:10so
- 27:10this
- 27:10expands
- 27:11the
- 27:11reach
- 27:11of
- 27:12Walmart's
- 27:12marketplace
- 27:13for
- 27:13Walmart
- 27:14sellers
- 27:14which
- 27:14in
- 27:14turn
- 27:15means
- 27:15more
- 27:15retail
- 27:16media
- 27:16dollars
- 27:16from
- 27:17the
- 27:17sellers
- 27:17too.
- 27:17And
- 27:18retail
- 27:18media
- 27:18and
- 27:18advertising
- 27:19has
- 27:19become
- 27:20the
- 27:20key
- 27:20growth
- 27:21vehicle
- 27:21for
- 27:21Walmart
- 27:22which
- 27:22for
- 27:22those
- 27:23paying
- 27:23attention
- 27:23just
- 27:23became
- 27:24a
- 27:24trillion
- 27:24dollar
- 27:25company
- 27:25yesterday.
- 27:26On
- 27:26the
- 27:26back
- 27:27of
- 27:27said
- 27:27advertising
- 27:28business
- 27:28increases.
- 27:29So
- 27:30it
- 27:30just
- 27:30makes
- 27:30a
- 27:30ton
- 27:30of
- 27:31sense.
- 27:31And
- 27:32yeah,
- 27:32I
- 27:32mean
- 27:33and
- 27:33I
- 27:33think
- 27:33you
- 27:33have
- 27:34to
- 27:34look
- 27:34at
- 27:34the
- 27:34new
- 27:34appointments
- 27:35that
- 27:35Walmart
- 27:36has
- 27:36put
- 27:36in
- 27:36place
- 27:37too
- 27:37to
- 27:37support
- 27:38this
- 27:38strategy.
- 27:38You
- 27:39have
- 27:39David
- 27:39Gugina
- 27:40with
- 27:41his
- 27:41supply
- 27:41chain
- 27:41and
- 27:41E
- 27:42Com
- 27:42know
- 27:42how
- 27:42running
- 27:43the
- 27:43show
- 27:43now
- 27:44for
- 27:44for
- 27:44the
- 27:44US
- 27:45Walmart
- 27:45team.
- 27:46Seth's
- 27:47Dallier's
- 27:48growth
- 27:49and
- 27:49marketplace
- 27:49expansion
- 27:50experience
- 27:50and
- 27:50then
- 27:50Chris
- 27:51Nicholas
- 27:51is
- 27:51bringing
- 27:52bringing
- 27:52in
- 27:52his
- 27:52financial
- 27:53operations
- 27:54and
- 27:55the
- 27:55know
- 27:55how
- 27:56to
- 27:56kind
- 27:56of
- 27:56operate
- 27:57this
- 27:57from
- 27:57an
- 27:57international
- 27:58perspective.
- 27:58I
- 27:58think
- 27:59think
- 27:59you
- 27:59have
- 27:59the
- 28:00right
- 28:00team
- 28:00in
- 28:00place
- 28:00to
- 28:01further
- 28:01catapult
- 28:02this
- 28:02into
- 28:03what
- 28:03I
- 28:04think
- 28:04will
- 28:04be
- 28:04a
- 28:05very
- 28:05direct
- 28:06direct
- 28:07competitor
- 28:07for
- 28:08Amazon
- 28:08sellers
- 28:09and
- 28:09for
- 28:10the
- 28:10fulfilled
- 28:10by
- 28:10Amazon
- 28:11service.
- 28:11But
- 28:12John,
- 28:12let's
- 28:13have
- 28:13you
- 28:13close
- 28:13us
- 28:13out
- 28:14here.
- 28:14Any,
- 28:14any
- 28:14other
- 28:15thoughts
- 28:15on
- 28:16our
- 28:17what
- 28:17seems
- 28:17like
- 28:17our
- 28:18unanimous
- 28:18decision
- 28:19that
- 28:19this
- 28:19is
- 28:19a
- 28:19buy
- 28:20for
- 28:21Walmart
- 28:21imports?
- 28:23Well
- 28:23I'm
- 28:24not
- 28:24to
- 28:24be
- 28:24the
- 28:25the
- 28:25Danny
- 28:25Downer.
- 28:26Oh
- 28:27just
- 28:28qualifier.
- 28:29Just
- 28:30a
- 28:30bit
- 28:30of
- 28:30nuance
- 28:31I
- 28:31think.
- 28:31Right.
- 28:31Okay.
- 28:32Headline
- 28:32for
- 28:33me
- 28:33is
- 28:33the
- 28:33devil's
- 28:34in
- 28:34the
- 28:34details.
- 28:35And
- 28:35as
- 28:36you
- 28:36just
- 28:36covered
- 28:36right.
- 28:37They've
- 28:37built
- 28:37out
- 28:38a
- 28:38pretty
- 28:38impressive
- 28:39team
- 28:39to
- 28:40mind
- 28:40those
- 28:41details
- 28:41and
- 28:42make
- 28:42sure
- 28:42that
- 28:43all
- 28:43the
- 28:43promise
- 28:44that
- 28:44I
- 28:44think
- 28:44we
- 28:44are
- 28:44aligned
- 28:45on.
- 28:45Right.
- 28:45Anytime
- 28:45you
- 28:46can
- 28:46expand
- 28:46the
- 28:46pie,
- 28:47that's
- 28:47a
- 28:47good
- 28:47thing.
- 28:49But
- 28:50if
- 28:50it
- 28:50was
- 28:50so
- 28:51easy
- 28:51to
- 28:51do
- 28:51it
- 28:51would
- 28:51have
- 28:51been
- 28:51done
- 28:51already.
- 28:52So
- 28:53the.
- 28:53I
- 28:53just.
- 28:54That's
- 28:54what
- 28:54I
- 28:54would
- 28:54add
- 28:55to
- 28:55this
- 28:55discussion
- 28:55of.
- 28:55Okay.
- 28:56In
- 28:56this
- 28:56particularly
- 28:57in
- 28:57this
- 28:57macroeconomic
- 28:58environment
- 28:59or
- 28:59you
- 28:59know,
- 29:00administration
- 29:00et
- 29:01cetera
- 29:02with
- 29:03international
- 29:04trade
- 29:04dynamics
- 29:05kind
- 29:05of
- 29:05changing
- 29:06by
- 29:06the
- 29:06week,
- 29:06it
- 29:06seems
- 29:07sometimes
- 29:07right.
- 29:08There's,
- 29:09there's
- 29:09going
- 29:09to
- 29:09be
- 29:09a
- 29:10lot
- 29:10more
- 29:10volatility
- 29:11maybe
- 29:11than
- 29:11if
- 29:11they
- 29:11were
- 29:12trying
- 29:12this
- 29:12several
- 29:12years
- 29:13ago
- 29:13or
- 29:13maybe
- 29:14several
- 29:14years
- 29:14from
- 29:14now.
- 29:16There
- 29:16will
- 29:16be
- 29:17a
- 29:17lot
- 29:17of,
- 29:17a
- 29:17lot
- 29:18of
- 29:18details
- 29:18to
- 29:18mind
- 29:19and
- 29:19you
- 29:19can
- 29:19imagine,
- 29:20you
- 29:20can
- 29:20somewhat
- 29:21easily
- 29:21imagine
- 29:21a
- 29:21scenario
- 29:22where
- 29:22sellers
- 29:23are
- 29:23getting
- 29:24you
- 29:24know,
- 29:24suddenly
- 29:25seeing
- 29:25a
- 29:25lot
- 29:25of
- 29:25fees
- 29:26showing
- 29:26up
- 29:26that
- 29:26maybe
- 29:27that
- 29:27they,
- 29:27they
- 29:27weren't
- 29:27aware
- 29:28of,
- 29:28you
- 29:28know,
- 29:28goods
- 29:29getting
- 29:29kind
- 29:29of
- 29:29caught
- 29:29up,
- 29:30crossing
- 29:30borders
- 29:31and,
- 29:31and
- 29:32then
- 29:32delivery
- 29:32times
- 29:32being
- 29:33shaken
- 29:33up,
- 29:33consumers
- 29:34not
- 29:34being
- 29:34you
- 29:34know,
- 29:35so
- 29:35that
- 29:36story
- 29:36is
- 29:36possible
- 29:37but
- 29:37any
- 29:37good
- 29:37idea
- 29:38has
- 29:38risk.
- 29:38Right.
- 29:39Not
- 29:39saying
- 29:39that's
- 29:40a
- 29:40reason
- 29:40not
- 29:40to
- 29:40do
- 29:41it
- 29:41but
- 29:42we'll
- 29:42just
- 29:42be
- 29:42very
- 29:42curious
- 29:43to
- 29:43see
- 29:43how
- 29:44the
- 29:44execution
- 29:45of
- 29:45this
- 29:45strategy.
- 29:46Right.
- 29:46The
- 29:46classic
- 29:47well
- 29:47hey,
- 29:47the
- 29:47you
- 29:47know,
- 29:4880%
- 29:48of
- 29:48the
- 29:48the
- 29:49value
- 29:49is
- 29:49in
- 29:49the
- 29:49execution,
- 29:50not
- 29:50the,
- 29:50not
- 29:50the
- 29:50strategy
- 29:51and
- 29:51the
- 29:51idea.
- 29:52I
- 29:52think
- 29:52this
- 29:52one
- 29:52in
- 29:53particular,
- 29:53you
- 29:53know
- 29:54there
- 29:54are
- 29:54some
- 29:54meaningful
- 29:55considerations
- 29:55that
- 29:56I'm
- 29:56sure
- 29:56that
- 29:56team
- 29:56is
- 29:56going
- 29:56to
- 29:56be
- 29:57very
- 29:57on
- 29:57top
- 29:57of
- 29:57and
- 29:58looking
- 29:58to
- 29:58nail
- 29:59down.
- 29:59We
- 29:59shall
- 29:59see.
- 30:00That's
- 30:01right.
- 30:01Yeah.
- 30:01Because
- 30:01if
- 30:02it
- 30:02doesn't
- 30:02work
- 30:03right
- 30:03the
- 30:03first
- 30:03time
- 30:04you
- 30:04might
- 30:04have
- 30:04some
- 30:05sellers
- 30:05that
- 30:05are
- 30:06walking
- 30:07back
- 30:07from
- 30:08their
- 30:08experience
- 30:08with
- 30:09maybe
- 30:09Walmart
- 30:10Marketplace,
- 30:11us
- 30:11too,
- 30:12not
- 30:12just
- 30:12the,
- 30:12the
- 30:13Mexico
- 30:13and
- 30:13Canada
- 30:14versions.
- 30:15Ken,
- 30:15did
- 30:15you
- 30:15want
- 30:15to
- 30:15close
- 30:16us
- 30:16out
- 30:16here
- 30:16with
- 30:16one
- 30:16more
- 30:17thought?
- 30:17Yeah,
- 30:18I
- 30:18mean,
- 30:18I
- 30:18think,
- 30:18you
- 30:18know,
- 30:19it's
- 30:19obviously
- 30:19great
- 30:19to
- 30:19start
- 30:19with
- 30:20Canada,
- 30:20New
- 30:20Mexico,
- 30:20those
- 30:20are
- 30:21the
- 30:21easy
- 30:21buttons
- 30:21of
- 30:22international
- 30:22shipping
- 30:23from
- 30:23the
- 30:23United
- 30:23States.
- 30:24So
- 30:24that's
- 30:24the
- 30:24place
- 30:24to
- 30:25do
- 30:25this.
- 30:25You
- 30:26know,
- 30:26I
- 30:26think
- 30:26the,
- 30:26you
- 30:27know,
- 30:27vendors
- 30:27need
- 30:27to
- 30:28be
- 30:28aware
- 30:28that
- 30:28they
- 30:28are
- 30:29now
- 30:29going
- 30:29to
- 30:29be
- 30:29responsible
- 30:30for
- 30:31compliance
- 30:31and
- 30:32making
- 30:32sure
- 30:33things
- 30:33are
- 30:33in
- 30:34the
- 30:34right
- 30:34language,
- 30:34marked
- 30:35the
- 30:35right
- 30:35way,
- 30:35packed
- 30:36the
- 30:36right
- 30:36way,
- 30:36with
- 30:37the
- 30:37right
- 30:38requirements.
- 30:38So
- 30:39I'm
- 30:39sure
- 30:39Walmart
- 30:40will
- 30:40be
- 30:40very
- 30:40good
- 30:41at
- 30:41communicating
- 30:41those
- 30:41requirements
- 30:42backwards.
- 30:43But
- 30:43you
- 30:43know,
- 30:43Canada
- 30:44and
- 30:44Mexico
- 30:44is
- 30:44the
- 30:44place
- 30:45to
- 30:45start.
- 30:45They
- 30:45got
- 30:45lots
- 30:46of
- 30:46volume,
- 30:46scale,
- 30:47you
- 30:47know,
- 30:47scale
- 30:48is
- 30:48all
- 30:48that
- 30:48matters
- 30:49in
- 30:49transportation.
- 30:50So
- 30:50at
- 30:50the
- 30:50end
- 30:50of
- 30:50the
- 30:50day
- 30:50they
- 30:51can
- 30:51deliver
- 30:51a
- 30:51heck
- 30:51of
- 30:51a
- 30:51value
- 30:52for
- 30:52folks
- 30:53that
- 30:53were
- 30:53trying
- 30:53to
- 30:53do
- 30:53small
- 30:54parcel
- 30:54shipping
- 30:54from
- 30:55their
- 30:55house,
- 30:55that,
- 30:55that's
- 30:55never
- 30:56going
- 30:56to
- 30:56work.
- 30:56So,
- 30:57you
- 30:58know,
- 30:58fire
- 30:58it
- 30:58up
- 30:58and
- 30:58let's
- 30:59go.
- 30:59Now
- 30:59we
- 31:00start
- 31:00going
- 31:00across
- 31:00oceans,
- 31:01it'll
- 31:01get
- 31:01a
- 31:02little
- 31:02trickier,
- 31:02but
- 31:02we'll
- 31:02see,
- 31:03right?
- 31:03Yeah.
- 31:04And
- 31:04I
- 31:04think
- 31:04too,
- 31:04Ken,
- 31:05you
- 31:05know,
- 31:05to
- 31:05that
- 31:05point,
- 31:06to
- 31:06the
- 31:06point
- 31:06you
- 31:06guys
- 31:06brought
- 31:06up
- 31:07about
- 31:07the
- 31:07vendors,
- 31:07like,
- 31:08let's
- 31:08not
- 31:08forget
- 31:08there's
- 31:09a
- 31:09lot
- 31:09of
- 31:09vendors
- 31:09already
- 31:10doing
- 31:10this
- 31:11via
- 31:11Amazon.
- 31:12So
- 31:12there's
- 31:12a
- 31:12lot
- 31:12of
- 31:12vendors
- 31:13that
- 31:13understand
- 31:13the
- 31:14cross
- 31:14border
- 31:14dynamics.
- 31:15There's
- 31:15probably
- 31:16thousands,
- 31:16if
- 31:16not
- 31:17tens
- 31:17of
- 31:17thousands
- 31:17of
- 31:18them
- 31:18that
- 31:18are
- 31:18already
- 31:18doing
- 31:19this
- 31:19with
- 31:19Amazon.
- 31:19So
- 31:20they're
- 31:20not
- 31:20going
- 31:21to
- 31:21have
- 31:21trouble
- 31:21acclimating.
- 31:22So
- 31:22as
- 31:22long
- 31:23as
- 31:23Walmart
- 31:23can
- 31:23get
- 31:23the
- 31:24execution
- 31:24right,
- 31:24it's,
- 31:25it's
- 31:25kind
- 31:25of
- 31:25a.
- 31:25It's
- 31:26kind
- 31:26of.
- 31:26It'll
- 31:26work.
- 31:26It'll
- 31:27work.
- 31:27Right?
- 31:27All
- 31:28right,
- 31:28headline
- 31:28number
- 31:28four.
- 31:29EBay
- 31:29is
- 31:30banning
- 31:30AI
- 31:31shopping
- 31:31bots
- 31:32for
- 31:32making
- 31:32automated
- 31:33purchases
- 31:34on
- 31:34its
- 31:34platform.
- 31:35According
- 31:35to
- 31:36chainstorage.
- 31:36EBay
- 31:37is
- 31:37updating
- 31:37its
- 31:38user
- 31:38agreement
- 31:38to
- 31:39specifically
- 31:39prohibit.
- 31:40We
- 31:40split
- 31:41an
- 31:41infinitive
- 31:41there.
- 31:41And
- 31:42to
- 31:42specifically
- 31:43prohibit
- 31:44unauthorized
- 31:45agentic
- 31:45AI
- 31:46tools
- 31:46and
- 31:46bots
- 31:46from
- 31:47accessing
- 31:47or
- 31:47taking
- 31:48actions
- 31:48on
- 31:48its
- 31:48platform.
- 31:49Ebay
- 31:50called
- 31:50out
- 31:50AI
- 31:51shopping
- 31:51agents
- 31:51like
- 31:51Amazon's
- 31:52Buy
- 31:52from
- 31:53Me
- 31:53and
- 31:53LLM
- 31:54scraping
- 31:54bots
- 31:54by
- 31:55name,
- 31:55saying
- 31:55they
- 31:56are
- 31:56not
- 31:56permitted
- 31:56to
- 31:57interact
- 31:57with
- 31:58the
- 31:58platform
- 31:58without
- 31:59eBay's
- 31:59explicit
- 32:00permission.
- 32:01EBay
- 32:01said,
- 32:02quote,
- 32:02these
- 32:03rules
- 32:03help
- 32:03keep
- 32:04interactions
- 32:04predictable
- 32:05and
- 32:05safe
- 32:05so
- 32:06we
- 32:06can
- 32:06protect
- 32:06buyers
- 32:07and
- 32:07sellers,
- 32:07apply
- 32:08appropriate
- 32:08safeguard
- 32:09and
- 32:09usage
- 32:09limits
- 32:10and
- 32:10maintain
- 32:11a
- 32:11reliable
- 32:12experience,
- 32:12end
- 32:13quote.
- 32:13Ken,
- 32:14curious,
- 32:14do
- 32:14you
- 32:15agree
- 32:15with
- 32:15the
- 32:15approach
- 32:15ebay
- 32:16is
- 32:16taking
- 32:16here?
- 32:16And
- 32:17do
- 32:17you
- 32:17expect
- 32:17other
- 32:18retailers
- 32:19to
- 32:19follow
- 32:19ebay's?
- 32:20Lead?
- 32:21Well,
- 32:21I
- 32:21listened
- 32:22to
- 32:22this
- 32:22world
- 32:22class
- 32:23podcast
- 32:23that
- 32:24talked
- 32:24just
- 32:24a
- 32:24week
- 32:24or
- 32:24so
- 32:24ago
- 32:25about
- 32:26Amazon's
- 32:27move
- 32:27in
- 32:27this
- 32:27area.
- 32:28So
- 32:29I
- 32:29was
- 32:29doing
- 32:29my
- 32:29homework
- 32:29before
- 32:30the
- 32:30call,
- 32:30and
- 32:31I
- 32:31think
- 32:31it
- 32:32makes
- 32:32sense
- 32:32for
- 32:32ebay
- 32:33to
- 32:33make
- 32:33this
- 32:33decision
- 32:34because
- 32:34they're
- 32:34a
- 32:35marketplace.
- 32:36And
- 32:36you
- 32:36know,
- 32:36you
- 32:37just
- 32:37mentioned
- 32:37earlier
- 32:37about,
- 32:38about
- 32:38Walmart's
- 32:39valuation
- 32:40as
- 32:40it
- 32:40relates
- 32:40to
- 32:40advertising
- 32:41dollars
- 32:41and
- 32:41some
- 32:42things.
- 32:42At
- 32:43the
- 32:43end
- 32:43of
- 32:43the
- 32:43day,
- 32:43marketplaces
- 32:44are
- 32:45making
- 32:46a
- 32:46lot
- 32:46of
- 32:46money
- 32:46off
- 32:46advertising
- 32:47and
- 32:48how
- 32:48they
- 32:48manage
- 32:48that
- 32:49relationship
- 32:49with
- 32:49their
- 32:49customers.
- 32:50And
- 32:51so
- 32:51as
- 32:52a
- 32:52retailer,
- 32:53I
- 32:53don't
- 32:54think
- 32:54I
- 32:54would
- 32:54take
- 32:54this
- 32:55stance.
- 32:55As
- 32:56a
- 32:56marketplace,
- 32:57I
- 32:57think
- 32:57I
- 32:58would
- 32:58take
- 32:58this
- 32:58stance.
- 32:59So
- 32:59to
- 32:59me,
- 33:00the
- 33:00distinction
- 33:00there
- 33:00is
- 33:01marketplace
- 33:01versus
- 33:02retailer.
- 33:02Because
- 33:03at
- 33:04the
- 33:04end
- 33:04of
- 33:04the
- 33:04day,
- 33:04do
- 33:04I
- 33:04want
- 33:05to
- 33:05sell
- 33:05something
- 33:06as
- 33:06a,
- 33:06as
- 33:06a
- 33:07single
- 33:07brand
- 33:07retailer
- 33:08selling
- 33:09something?
- 33:09Yeah,
- 33:10if
- 33:10I'm
- 33:10a.
- 33:11But
- 33:11if
- 33:11I'm
- 33:12a
- 33:12marketplace
- 33:12vendor,
- 33:13where
- 33:13all
- 33:13of
- 33:13a
- 33:13sudden
- 33:13I'm
- 33:14really
- 33:14trying
- 33:14to
- 33:14combine
- 33:15the
- 33:15marketing
- 33:15message
- 33:16and
- 33:16my
- 33:16own
- 33:16search
- 33:17capabilities
- 33:17and
- 33:17some
- 33:18of
- 33:18those
- 33:18things
- 33:18I
- 33:19look
- 33:19at
- 33:19a
- 33:19little
- 33:19bit
- 33:19differently.
- 33:20So
- 33:20I
- 33:21would
- 33:21say
- 33:21I
- 33:21understand
- 33:21why
- 33:21they're
- 33:22doing
- 33:22it
- 33:22in
- 33:22their
- 33:22case,
- 33:22but
- 33:23I'm
- 33:23not
- 33:23sure
- 33:24how
- 33:25more
- 33:25single
- 33:26brand
- 33:26retail
- 33:26solutions
- 33:27or
- 33:28those
- 33:29folks
- 33:29would
- 33:29really
- 33:30adopt
- 33:30this
- 33:30kind
- 33:30of
- 33:30strategy.
- 33:31That's
- 33:31interesting.
- 33:32I
- 33:32hadn't
- 33:32thought
- 33:32about
- 33:33that
- 33:33dichotomy
- 33:34of
- 33:34marketplace
- 33:34versus
- 33:35a
- 33:35retailer.
- 33:36John,
- 33:36what's
- 33:36your
- 33:36thoughts
- 33:37on
- 33:37that?
- 33:38Yeah,
- 33:38I
- 33:38think
- 33:38it's
- 33:38a
- 33:39really
- 33:39meaningful
- 33:39difference.
- 33:40And
- 33:41when
- 33:41you
- 33:41think
- 33:42about
- 33:42ebay,
- 33:43obviously
- 33:43it's
- 33:44been
- 33:44around
- 33:44for
- 33:44a
- 33:44while,
- 33:44and
- 33:45we
- 33:45think
- 33:46about
- 33:4620
- 33:46years
- 33:47ago
- 33:47when
- 33:47we
- 33:47were
- 33:47bidding
- 33:48on
- 33:48some
- 33:49collectible
- 33:50antique
- 33:50or
- 33:50something,
- 33:51and
- 33:51you
- 33:52didn't
- 33:52know
- 33:52who
- 33:52was
- 33:52on
- 33:52the
- 33:52other
- 33:52side,
- 33:53and
- 33:53that
- 33:53was
- 33:53kind
- 33:53of
- 33:54mysterious.
- 33:55I
- 33:56think
- 33:56the
- 33:56success
- 33:57of
- 33:57ebay,
- 33:57one
- 33:57of
- 33:58the
- 33:58biggest
- 33:58predictors
- 33:58of
- 33:58it
- 33:58is
- 33:59do
- 33:59people
- 33:59trust
- 34:00the
- 34:00marketplace?
- 34:01And
- 34:01it's
- 34:01a
- 34:01little
- 34:01different
- 34:01than
- 34:02trusting
- 34:02the
- 34:02retailer.
- 34:03The
- 34:03retailer,
- 34:03you
- 34:03want
- 34:04a
- 34:04certain
- 34:04quality
- 34:05of
- 34:05goods
- 34:05and,
- 34:06and
- 34:06safety
- 34:06and
- 34:06so
- 34:06on.
- 34:07On
- 34:07a
- 34:07marketplace,
- 34:08well,
- 34:09the
- 34:09seller
- 34:09is
- 34:09responsible
- 34:10for
- 34:10the,
- 34:10you
- 34:10know,
- 34:10the
- 34:11quality
- 34:11of
- 34:11the
- 34:11goods.
- 34:12What
- 34:12I
- 34:12trust
- 34:13the
- 34:13marketplace
- 34:13to
- 34:13do
- 34:13is
- 34:13just
- 34:14kind
- 34:14of
- 34:14keep
- 34:14a
- 34:14level
- 34:15playing
- 34:15field
- 34:16and
- 34:16feel
- 34:17like,
- 34:17okay,
- 34:17I
- 34:17had
- 34:17a,
- 34:17I
- 34:17had
- 34:18a
- 34:18fair
- 34:18shot,
- 34:18you
- 34:18know,
- 34:19in
- 34:19my
- 34:19interaction,
- 34:20I
- 34:20know
- 34:20what's
- 34:20going
- 34:20on.
- 34:20I
- 34:20know
- 34:21the
- 34:21fees.
- 34:21When
- 34:22I
- 34:22saw
- 34:22this
- 34:22headline,
- 34:23I
- 34:23thought,
- 34:23you
- 34:24know,
- 34:24ticketmaster
- 34:24says
- 34:25hello.
- 34:26The
- 34:27analogy
- 34:27perfectly
- 34:28works,
- 34:29necessarily.
- 34:29But
- 34:29if
- 34:29we
- 34:29just
- 34:29tease
- 34:30that
- 34:30out
- 34:30a
- 34:30little
- 34:30bit,
- 34:31you
- 34:31know,
- 34:31we've
- 34:31all
- 34:32been
- 34:32frustrated
- 34:33with,
- 34:33you
- 34:34know,
- 34:34bots
- 34:34buying
- 34:34up
- 34:35tickets,
- 34:35and
- 34:35then
- 34:35you're
- 34:36onto
- 34:36the
- 34:36secondary
- 34:37market
- 34:37and
- 34:38you're
- 34:38paying
- 34:38a
- 34:38premium
- 34:38price
- 34:39there,
- 34:39you
- 34:40know,
- 34:40that
- 34:40frustration.
- 34:41And
- 34:41we
- 34:41haven't
- 34:41quite
- 34:42solved
- 34:42that
- 34:42one
- 34:42just
- 34:42yet.
- 34:42Right.
- 34:43But
- 34:43I
- 34:43think
- 34:43the
- 34:44analogy
- 34:44holds
- 34:44that,
- 34:44okay,
- 34:45ebay's,
- 34:45you
- 34:45know,
- 34:46saying,
- 34:46hey,
- 34:46we
- 34:46don't
- 34:46want
- 34:46our
- 34:47core
- 34:47users,
- 34:48right,
- 34:48the
- 34:48ones
- 34:48that
- 34:48are
- 34:49particularly
- 34:49high
- 34:49volume
- 34:49and
- 34:50so
- 34:50on,
- 34:51getting
- 34:51frustrated
- 34:51by
- 34:52this
- 34:52dynamic.
- 34:52Let's,
- 34:53let's
- 34:53keep
- 34:53for
- 34:53now
- 34:53at
- 34:54least.
- 34:54Let's
- 34:54keep
- 34:54it,
- 34:55you
- 34:55know,
- 34:55human
- 34:55to
- 34:56human.
- 34:57And
- 34:57then
- 34:57when
- 34:57I
- 34:57think
- 34:57about
- 34:58the
- 34:58bottom
- 34:58line
- 34:58impact,
- 34:58just
- 34:59to
- 34:59add
- 34:59one
- 34:59more
- 34:59point
- 35:00at
- 35:01the
- 35:01end
- 35:01of
- 35:01the
- 35:01day,
- 35:01yes,
- 35:01ebay
- 35:02is
- 35:02making
- 35:02a
- 35:02lot
- 35:02of
- 35:02money
- 35:02on
- 35:02marketing,
- 35:03as
- 35:03Ken
- 35:04said.
- 35:04But
- 35:04also,
- 35:04you
- 35:05know,
- 35:05there's
- 35:05a
- 35:05fee,
- 35:06right.
- 35:06That's
- 35:06depending
- 35:06on,
- 35:07okay,
- 35:07how
- 35:07many
- 35:07dollars
- 35:08are
- 35:08flowing
- 35:08through
- 35:08those
- 35:09auctions.
- 35:09And
- 35:10I
- 35:10suspect
- 35:10that
- 35:11a
- 35:11well
- 35:12programmed
- 35:13bot
- 35:13might
- 35:14be
- 35:14a
- 35:14little
- 35:14bit
- 35:15too
- 35:15rational
- 35:15in
- 35:16what
- 35:16they're
- 35:16bidding
- 35:17versus
- 35:17wow,
- 35:18the
- 35:18human
- 35:18who
- 35:19really
- 35:19wants
- 35:20that
- 35:20Magic
- 35:20the
- 35:21Gathering
- 35:21card
- 35:21shout
- 35:22out
- 35:22to
- 35:22younger
- 35:22John
- 35:23and
- 35:24they
- 35:24put
- 35:24in
- 35:24that
- 35:25final
- 35:26little
- 35:26bit
- 35:26higher
- 35:26bid,
- 35:27a
- 35:27little
- 35:27bit
- 35:27more
- 35:27revenue
- 35:28flowing
- 35:28through
- 35:28the
- 35:28pipes.
- 35:29So
- 35:29I
- 35:30wonder
- 35:30if
- 35:30there's
- 35:30just
- 35:30a
- 35:30bit
- 35:30of
- 35:31a
- 35:31bottom
- 35:31line
- 35:32play
- 35:32here
- 35:32as
- 35:32well
- 35:33as
- 35:33the
- 35:33integrity,
- 35:33fair
- 35:34display.
- 35:35That's
- 35:35a
- 35:35really
- 35:35interesting
- 35:36point
- 35:36too.
- 35:36That's
- 35:36unique,
- 35:37particularly
- 35:37unique
- 35:38to
- 35:38ebay
- 35:38too.
- 35:39I,
- 35:39I,
- 35:39you
- 35:39know,
- 35:39I,
- 35:40the
- 35:40marketplace,
- 35:41the
- 35:41marketplace
- 35:41versus
- 35:41retail
- 35:42I
- 35:42think
- 35:42is
- 35:42really
- 35:42interesting.
- 35:42Me
- 35:43too.
- 35:43I
- 35:43kind
- 35:43of,
- 35:43Ken,
- 35:44as
- 35:44I'm
- 35:44thinking
- 35:44about
- 35:44this
- 35:44in,
- 35:45in
- 35:45the
- 35:45mo
- 35:45moment,
- 35:46in
- 35:46real
- 35:46time,
- 35:46I
- 35:47almost
- 35:47think
- 35:47it's
- 35:47like,
- 35:47yes,
- 35:48and
- 35:48the,
- 35:48and
- 35:49for
- 35:49me
- 35:49would
- 35:49be
- 35:50what
- 35:50is
- 35:50your
- 35:51reputation
- 35:51as
- 35:51a
- 35:52retailer
- 35:52and
- 35:52basically
- 35:53your
- 35:53power
- 35:53in
- 35:54the
- 35:54marketplace
- 35:55too,
- 35:55I
- 35:55think
- 35:55comes
- 35:55into
- 35:55play
- 35:56here
- 35:56too.
- 35:56Because
- 35:57the
- 35:57one
- 35:57thing
- 35:57about
- 35:57this
- 35:58is,
- 35:58you
- 35:59know,
- 35:59in
- 35:59the
- 35:59short
- 36:00term
- 36:01you
- 36:01cannot,
- 36:01you
- 36:02can
- 36:02take
- 36:02this
- 36:02approach
- 36:03and
- 36:03always
- 36:03change
- 36:03your
- 36:04mind
- 36:04later,
- 36:04but
- 36:04if
- 36:05you
- 36:05open
- 36:05it
- 36:05up
- 36:05too
- 36:06soon,
- 36:06it's
- 36:06hard
- 36:07to
- 36:07probably
- 36:07go
- 36:07back
- 36:08and
- 36:08unwire
- 36:09that.
- 36:10So
- 36:10that's
- 36:10why
- 36:10I,
- 36:11I
- 36:11like
- 36:11this
- 36:12approach.
- 36:12And
- 36:12the
- 36:13other
- 36:13thing
- 36:13I
- 36:13think
- 36:13you
- 36:13have
- 36:13to
- 36:13factor
- 36:14in
- 36:14too
- 36:14is
- 36:15what's
- 36:15the
- 36:15size
- 36:15of
- 36:15your
- 36:15IT
- 36:16team.
- 36:16Like
- 36:17eBay
- 36:17probably
- 36:17has
- 36:17a
- 36:18pretty
- 36:18sizable
- 36:18IT
- 36:18team
- 36:19to
- 36:19create
- 36:19and
- 36:19control
- 36:20this.
- 36:20Whereas
- 36:20like
- 36:20if
- 36:20you're
- 36:21a
- 36:21small,
- 36:21medium
- 36:22sized
- 36:22business,
- 36:22you
- 36:22have,
- 36:23you
- 36:23have
- 36:23probably
- 36:23no
- 36:23hope
- 36:23in
- 36:24trying
- 36:24to
- 36:24do
- 36:24this
- 36:24or
- 36:25it's
- 36:25going
- 36:25to
- 36:25be
- 36:25very
- 36:25difficult
- 36:26for
- 36:26you.
- 36:26But,
- 36:27but
- 36:27Ann,
- 36:27what
- 36:28do
- 36:28you
- 36:28think?
- 36:28And
- 36:28then
- 36:28we'll
- 36:28go
- 36:28back
- 36:29to
- 36:29Ken.
- 36:30Well,
- 36:30I,
- 36:31I
- 36:31think
- 36:31we're,
- 36:31we're
- 36:32missing
- 36:32a
- 36:32key
- 36:32component
- 36:33of
- 36:33the
- 36:33conversation
- 36:34here
- 36:34and
- 36:34that
- 36:35is
- 36:35what
- 36:35the
- 36:35customer
- 36:36is
- 36:36going
- 36:36to
- 36:36buy
- 36:37on
- 36:37ebay
- 36:37too.
- 36:38I
- 36:38mean
- 36:39like,
- 36:39like
- 36:39Ken
- 36:40and
- 36:40John
- 36:40both
- 36:41said,
- 36:41I
- 36:41mean,
- 36:41you're
- 36:42going
- 36:42to
- 36:42buy
- 36:42collectibles
- 36:43too.
- 36:43You're
- 36:43going
- 36:44to
- 36:44buy
- 36:44Magic
- 36:45the
- 36:45Gathering
- 36:45cards.
- 36:46I'M
- 36:46going
- 36:47on
- 36:47ebay
- 36:47to
- 36:47buy
- 36:48resale
- 36:49apparel
- 36:49and
- 36:50accessories
- 36:50and
- 36:51clothing.
- 36:51And
- 36:52that
- 36:52doesn't
- 36:52work
- 36:52the
- 36:53same
- 36:53way
- 36:53as
- 36:54a
- 36:54buy
- 36:54for
- 36:54me
- 36:54when
- 36:55I'm
- 36:55buying
- 36:55a
- 36:55brand
- 36:55new
- 36:56product
- 36:56or
- 36:56a
- 36:57bra
- 36:57from
- 36:57Lululemon.
- 36:58Like
- 36:58Amazon
- 36:59Buy
- 36:59for
- 36:59Me
- 36:59example
- 37:00was,
- 37:00came
- 37:00out,
- 37:00you
- 37:00know,
- 37:01months
- 37:01ago.
- 37:02This,
- 37:02this
- 37:02requires
- 37:03you
- 37:03to
- 37:03go
- 37:04on
- 37:04the,
- 37:04like,
- 37:04I'm
- 37:05fine
- 37:05with
- 37:05the
- 37:05LLM
- 37:06search
- 37:06like
- 37:06which
- 37:07it
- 37:07sounds
- 37:07like
- 37:07ebay
- 37:07is
- 37:07still
- 37:08doing.
- 37:08I
- 37:08can
- 37:08still
- 37:08show
- 37:09up,
- 37:09have
- 37:09my
- 37:09products
- 37:10show
- 37:10up
- 37:10in
- 37:10the
- 37:10LLM
- 37:11search
- 37:11when
- 37:11I'm
- 37:11saying
- 37:12I'm
- 37:12looking
- 37:12for,
- 37:13you
- 37:13know,
- 37:13a,
- 37:13a
- 37:14yellow
- 37:14handbag
- 37:15and
- 37:15have
- 37:15the
- 37:16ebay
- 37:16results
- 37:16come
- 37:17through.
- 37:17What
- 37:17I
- 37:18don't
- 37:18want
- 37:18is
- 37:18a
- 37:19bot
- 37:19automatically
- 37:20purchasing
- 37:20something
- 37:20for
- 37:21me
- 37:21that
- 37:21I
- 37:21can't
- 37:22then
- 37:22go
- 37:22in
- 37:22and
- 37:23specifically
- 37:23inspect
- 37:24myself
- 37:25and
- 37:25look
- 37:25at
- 37:25the
- 37:26quality
- 37:26and
- 37:26look
- 37:27at
- 37:27the
- 37:27reviews
- 37:27from
- 37:27that
- 37:28person.
- 37:28Like
- 37:28that
- 37:29part
- 37:29is,
- 37:29is
- 37:30still,
- 37:30I
- 37:30think,
- 37:30something
- 37:31that
- 37:31I,
- 37:31as
- 37:31ebay,
- 37:32as
- 37:32a
- 37:32retailer,
- 37:33I
- 37:33don't
- 37:33want
- 37:33a
- 37:34bot
- 37:34coming
- 37:34in
- 37:35and
- 37:35having
- 37:35my
- 37:36customers
- 37:36be
- 37:36dissatisfied
- 37:37with
- 37:37their
- 37:37purchase
- 37:38that
- 37:38they
- 37:38automatically
- 37:39had
- 37:39a
- 37:39bot
- 37:39buy
- 37:40for
- 37:40them
- 37:40when
- 37:40they
- 37:40didn't
- 37:40get
- 37:41to
- 37:41look
- 37:41at
- 37:41the,
- 37:42the
- 37:42product
- 37:42and
- 37:42inspect
- 37:43it
- 37:43themselves.
- 37:44So
- 37:44I'm
- 37:44with,
- 37:44I'm
- 37:45here,
- 37:45I'm
- 37:45with
- 37:46Ken
- 37:46here.
- 37:46Like
- 37:46I
- 37:47think
- 37:47retailers
- 37:47who
- 37:47are
- 37:48selling
- 37:48new
- 37:48goods,
- 37:49like
- 37:49go
- 37:50ahead,
- 37:50buy
- 37:50from
- 37:50me,
- 37:51that's
- 37:51not
- 37:51a
- 37:51problem.
- 37:51You
- 37:52don't
- 37:52have
- 37:52an
- 37:52issue
- 37:52with
- 37:52returns
- 37:53as
- 37:53much.
- 37:54You
- 37:54don't
- 37:54have
- 37:54like
- 37:55those
- 37:55kinds
- 37:55of
- 37:55issues
- 37:55aren't
- 37:56there
- 37:56when
- 37:57you're
- 37:57dealing
- 37:57with
- 37:57a
- 37:58marketplace
- 37:58that
- 37:58especially
- 37:59is,
- 37:59is
- 38:00known
- 38:00and
- 38:01came
- 38:01on
- 38:01the
- 38:01scene
- 38:02selling
- 38:02collectibles
- 38:03and
- 38:03resold
- 38:04goods
- 38:04that
- 38:05have
- 38:05more
- 38:05nuance
- 38:06to
- 38:06them
- 38:06when
- 38:06you're
- 38:07purchasing
- 38:07and
- 38:07isn't
- 38:08a
- 38:08situation
- 38:08where
- 38:09a
- 38:09bot
- 38:09should
- 38:09just
- 38:09come
- 38:10and
- 38:10buy
- 38:10it
- 38:10and
- 38:10you're
- 38:11done.
- 38:12Hmm,
- 38:12that's
- 38:13interesting
- 38:13too.
- 38:13Like
- 38:13it
- 38:13goes
- 38:14back
- 38:14to
- 38:14the
- 38:14first
- 38:14headline
- 38:14too
- 38:14about
- 38:15biometric
- 38:15payments.
- 38:15Like,
- 38:16we
- 38:16think
- 38:16everyone
- 38:16wants
- 38:17this
- 38:17agent
- 38:18commerce,
- 38:18but
- 38:19you're
- 38:19saying
- 38:19you
- 38:19want
- 38:19it
- 38:19for
- 38:20some
- 38:20items
- 38:20and
- 38:20not
- 38:21for
- 38:21others.
- 38:21And
- 38:21I'm
- 38:22actually
- 38:22wondering
- 38:22if
- 38:22the
- 38:23utility
- 38:23is
- 38:23there
- 38:23for
- 38:24anything
- 38:25and
- 38:25time
- 38:25will
- 38:25tell.
- 38:26But
- 38:26Ken,
- 38:27what
- 38:27do
- 38:27you
- 38:27think?
- 38:28Yeah,
- 38:29it's
- 38:29really
- 38:29interesting
- 38:30what
- 38:30you
- 38:30said
- 38:30there.
- 38:30And
- 38:30I
- 38:31could
- 38:31almost
- 38:31see
- 38:31a
- 38:31bot
- 38:31that
- 38:32would
- 38:32say,
- 38:32oh,
- 38:32that
- 38:32seller
- 38:33has
- 38:33one
- 38:33star.
- 38:33I'm
- 38:34not
- 38:34even
- 38:34going
- 38:34to
- 38:34show
- 38:34that
- 38:35that
- 38:35product.
- 38:35But
- 38:36if
- 38:36I
- 38:36want
- 38:36the
- 38:37Hummel
- 38:37figure
- 38:37that
- 38:38looked
- 38:38like
- 38:38my
- 38:38grandma's
- 38:39and
- 38:39I
- 38:39might
- 38:39take
- 38:40a
- 38:40chip,
- 38:40then
- 38:41I,
- 38:41I
- 38:41don't
- 38:41want
- 38:41that
- 38:42bot
- 38:42to
- 38:42eliminate
- 38:42that.
- 38:43And
- 38:43that's
- 38:43what
- 38:43ebay
- 38:43wants
- 38:44to
- 38:44make
- 38:44sure
- 38:44they
- 38:44can
- 38:44continue
- 38:45to
- 38:45enable.
- 38:46Is
- 38:46somebody
- 38:47saying,
- 38:47no,
- 38:47the
- 38:48value
- 38:48of
- 38:48the
- 38:48Hummel
- 38:49figure
- 38:49is
- 38:49what
- 38:49I
- 38:50wanted
- 38:50because
- 38:50that's
- 38:50what
- 38:51grandma
- 38:51had.
- 38:51Now
- 38:52the
- 38:52only
- 38:52thing
- 38:52I
- 38:53had
- 38:53to
- 38:53say
- 38:53that
- 38:53I
- 38:53think
- 38:53I
- 38:54found
- 38:54ironic
- 38:54about
- 38:54this
- 38:55article
- 38:55and
- 38:55John
- 38:56kind
- 38:56of
- 38:56referen
- 38:56that
- 38:57somehow
- 38:57ebay
- 38:58can
- 38:58figure
- 38:58out
- 38:58that
- 38:58this
- 38:58is
- 38:58a
- 38:59bot
- 38:59coming
- 38:59shopping,
- 39:00but
- 39:00Ticketmaster
- 39:01can't
- 39:01figure
- 39:01out
- 39:01that
- 39:01it's
- 39:02a
- 39:02bot
- 39:02coming
- 39:02to
- 39:02buy
- 39:02a
- 39:03bunch
- 39:03of
- 39:03tickets
- 39:03up.
- 39:04So
- 39:04I'm
- 39:04like,
- 39:05what
- 39:05is
- 39:05really,
- 39:06what
- 39:06really
- 39:06does
- 39:06exist
- 39:07as
- 39:07a
- 39:07capability
- 39:08and
- 39:08can
- 39:08we
- 39:09really
- 39:09stop
- 39:09bot
- 39:10buying
- 39:10of.
- 39:10Of
- 39:11bulk
- 39:11tickets
- 39:11and
- 39:11then
- 39:12driving
- 39:12them
- 39:12in
- 39:12the
- 39:12resale
- 39:13marketplace?
- 39:13Because
- 39:14I'm
- 39:14trying
- 39:14to
- 39:14figure
- 39:14out
- 39:15who's
- 39:15on
- 39:15which
- 39:15side
- 39:15of
- 39:15the
- 39:16story
- 39:16here.
- 39:17Yeah.
- 39:17And
- 39:17that's
- 39:18a
- 39:18topic
- 39:18I
- 39:18want
- 39:18to
- 39:18dive
- 39:19deep
- 39:19into
- 39:19over
- 39:20the
- 39:20next,
- 39:20you
- 39:20know,
- 39:20three
- 39:21to
- 39:21six
- 39:21months
- 39:21because
- 39:21I
- 39:21think
- 39:21it's
- 39:22going
- 39:22to
- 39:22be
- 39:22very,
- 39:23it's
- 39:23going
- 39:23to
- 39:23become
- 39:23more
- 39:24important
- 39:24with
- 39:24each
- 39:25passing
- 39:25week.
- 39:25Ken,
- 39:26I
- 39:26think
- 39:26that's
- 39:26a
- 39:26great
- 39:26call
- 39:27out.
- 39:27All
- 39:27right,
- 39:28let's
- 39:28go
- 39:28on
- 39:28to
- 39:28headline
- 39:29number
- 39:29five.
- 39:29BJ's
- 39:30Wholesale
- 39:30Club
- 39:31is
- 39:31opening
- 39:31its
- 39:31second
- 39:32small
- 39:32format
- 39:32BJ's
- 39:33location,
- 39:34this
- 39:34time
- 39:35in
- 39:35Delray
- 39:35Beach,
- 39:36Florida.
- 39:36According
- 39:37to
- 39:37storebrands.com
- 39:39the
- 39:39new
- 39:39BJ's
- 39:39Market
- 39:40is
- 39:4055000
- 39:41square
- 39:41feet,
- 39:41about
- 39:42half
- 39:42the
- 39:42size
- 39:42of
- 39:43a
- 39:43typical
- 39:43BJ's
- 39:44Wholesale
- 39:44location.
- 39:45BJ's
- 39:46first
- 39:46introduced
- 39:46the
- 39:46market
- 39:47concept
- 39:47in
- 39:47Warwick,
- 39:48Rhode
- 39:48island
- 39:49back
- 39:49in
- 39:492022,
- 39:50making
- 39:50this
- 39:50only
- 39:51the
- 39:51the
- 39:51second
- 39:52test
- 39:52of
- 39:52the
- 39:52smaller
- 39:53footprint
- 39:53format.
- 39:54The
- 39:54store
- 39:55features
- 39:55fresh
- 39:55food,
- 39:56produce,
- 39:56sundries
- 39:57and
- 39:57seasonal
- 39:57products
- 39:57and
- 39:58is
- 39:58positioned
- 39:58as
- 39:58a
- 39:59convenient
- 39:59weeknight
- 40:00grocery
- 40:00run
- 40:00or
- 40:01a
- 40:01fast
- 40:01weekend
- 40:02trip.
- 40:03BJ's
- 40:03EVP
- 40:04of
- 40:04Strategy
- 40:04and
- 40:04Development
- 40:05Bill
- 40:05Werner
- 40:06said,
- 40:06quote,
- 40:06BJ's
- 40:07market
- 40:07offers
- 40:07unbeatable
- 40:08value
- 40:08on
- 40:09groceries
- 40:09combined
- 40:10with
- 40:10a
- 40:10smaller
- 40:10footprint
- 40:11that
- 40:11makes
- 40:12for
- 40:12a
- 40:12quick
- 40:13shopping
- 40:13experience,
- 40:14end
- 40:14quote.
- 40:15John,
- 40:15we're
- 40:16going
- 40:16to
- 40:16you
- 40:16again
- 40:17who
- 40:17should
- 40:17be
- 40:17the
- 40:18most
- 40:18scared
- 40:19if
- 40:19a
- 40:19smaller
- 40:20format
- 40:21club
- 40:21operation
- 40:22proves
- 40:23successful,
- 40:23especially
- 40:24in
- 40:24Rhode
- 40:24island
- 40:25and
- 40:25Delray
- 40:25Beach,
- 40:26Florida.
- 40:26Yeah,
- 40:27there
- 40:27are
- 40:27two
- 40:28different,
- 40:28two
- 40:28more
- 40:29different
- 40:29places.
- 40:29Can
- 40:29we
- 40:30start
- 40:30there
- 40:31and
- 40:31they
- 40:31took
- 40:31them.
- 40:32Yeah,
- 40:33this,
- 40:33this
- 40:34one's
- 40:34super
- 40:34interesting
- 40:35and,
- 40:35but
- 40:35in,
- 40:35in
- 40:36many
- 40:36ways
- 40:36a
- 40:36bit
- 40:36perplexing.
- 40:38You
- 40:38know,
- 40:38you
- 40:39wait
- 40:39four
- 40:39years
- 40:39to
- 40:40take
- 40:40the
- 40:40second
- 40:40bite
- 40:40of
- 40:41the
- 40:41apple.
- 40:43I
- 40:43hope
- 40:43you
- 40:43learned
- 40:43a
- 40:43lot
- 40:44right
- 40:44about
- 40:44the
- 40:44first
- 40:45one
- 40:45and
- 40:45then
- 40:45in
- 40:45a
- 40:45very
- 40:46different
- 40:46location.
- 40:47I
- 40:47think
- 40:47my
- 40:47takeaway
- 40:48on
- 40:48this
- 40:48one
- 40:48or
- 40:48my
- 40:48take
- 40:49on
- 40:49it
- 40:49is
- 40:50I
- 40:50think
- 40:51this
- 40:51format
- 40:52will
- 40:52have
- 40:52limited
- 40:53potential
- 40:55because
- 40:56it's
- 40:56targeting
- 40:57a
- 40:58fairly
- 40:58thin
- 40:58sliver
- 40:59of
- 40:59the
- 40:59market.
- 41:00So
- 41:00the
- 41:00way
- 41:00I
- 41:00would
- 41:00think
- 41:01through
- 41:01this
- 41:01is
- 41:02you
- 41:02have
- 41:02a
- 41:03club
- 41:03format,
- 41:04club,
- 41:04fundamentally
- 41:05limited
- 41:06SKU
- 41:06assortment
- 41:07and
- 41:08low,
- 41:08low
- 41:09pricing
- 41:09on
- 41:09a
- 41:09per
- 41:09ounce
- 41:10basis.
- 41:10Right.
- 41:11I
- 41:11mean
- 41:11obviously
- 41:11the
- 41:11dollar
- 41:12amounts
- 41:12could
- 41:12end
- 41:12up
- 41:13being
- 41:13quite
- 41:13large
- 41:13the
- 41:14last
- 41:14time
- 41:14I
- 41:14walked
- 41:14out
- 41:14of
- 41:14a
- 41:14Costco.
- 41:15But
- 41:15on
- 41:16a
- 41:16per
- 41:16ounce
- 41:16basis,
- 41:17hopefully
- 41:17you're
- 41:17doing
- 41:17better.
- 41:18That's
- 41:19fundamentally
- 41:19the
- 41:19value
- 41:19prop.
- 41:20And
- 41:21their
- 41:21own
- 41:21quotes
- 41:22are
- 41:22saying
- 41:22we
- 41:23want
- 41:23you
- 41:23in
- 41:23and
- 41:24out.
- 41:24Very
- 41:24convenient.
- 41:25Hey,
- 41:25you
- 41:26just
- 41:26have
- 41:26a
- 41:26few
- 41:26minutes
- 41:26on
- 41:26a
- 41:26Wednesday
- 41:27night,
- 41:28go
- 41:29get
- 41:29your
- 41:29staples,
- 41:29right.
- 41:29Because
- 41:30you're
- 41:30not
- 41:30going
- 41:30to
- 41:30get
- 41:30a
- 41:30super
- 41:31wide
- 41:31assortment
- 41:32of
- 41:32things
- 41:32in
- 41:32experimentation.
- 41:34So
- 41:34if
- 41:34I
- 41:34play
- 41:34that
- 41:35out,
- 41:35the
- 41:35other
- 41:35thing
- 41:36by
- 41:36the
- 41:36way,
- 41:36sorry,
- 41:36real
- 41:36quick,
- 41:37is
- 41:37that
- 41:37they
- 41:37are
- 41:37going
- 41:37to
- 41:37be
- 41:37E
- 41:38comms
- 41:38capable.
- 41:40I
- 41:40saw
- 41:40that
- 41:40in
- 41:40the
- 41:40headlines
- 41:41as
- 41:41well,
- 41:41that
- 41:41you
- 41:41can
- 41:42do
- 41:42curbside
- 41:42pickup
- 41:43and
- 41:43so
- 41:43on.
- 41:44So
- 41:45they
- 41:45want
- 41:45you
- 41:45in
- 41:46and
- 41:46out
- 41:46or
- 41:46maybe
- 41:46just
- 41:46park
- 41:47in
- 41:47and
- 41:47park
- 41:47out
- 41:48and
- 41:48off
- 41:48you
- 41:48go
- 41:48with,
- 41:49with
- 41:49your
- 41:49goods.
- 41:50So
- 41:50all
- 41:50that
- 41:50to
- 41:50me
- 41:50translates
- 41:51to
- 41:51this
- 41:52is
- 41:52almost
- 41:52like
- 41:52a
- 41:52mini
- 41:53fulfillment
- 41:53center.
- 41:53I
- 41:54mean
- 41:54it
- 41:54sounds
- 41:54like
- 41:54a
- 41:54ghost
- 41:55store
- 41:55in
- 41:55some
- 41:55ways.
- 41:56Right.
- 41:56And
- 41:56we've
- 41:56seen
- 41:57other
- 41:57retailers
- 41:57kind
- 41:57of
- 41:58experiment
- 41:58with
- 41:58this.
- 41:59You
- 42:00know,
- 42:00somebody
- 42:00comes
- 42:01in,
- 42:01they
- 42:01get
- 42:01their
- 42:01staples,
- 42:02they
- 42:02know
- 42:02what
- 42:02they're
- 42:02going
- 42:03to
- 42:03shop
- 42:03for.
- 42:03Very
- 42:03little
- 42:04impulse
- 42:04buying
- 42:05and
- 42:06they're
- 42:06in
- 42:06and
- 42:06out.
- 42:07Okay,
- 42:08who
- 42:08is
- 42:08that
- 42:08consumer
- 42:08and
- 42:09how
- 42:09many
- 42:09dollars
- 42:10are
- 42:10in
- 42:10that
- 42:11kind
- 42:11of
- 42:11trip
- 42:12demand
- 42:12moment,
- 42:12if
- 42:13you
- 42:13will.
- 42:13I
- 42:13just
- 42:14don't
- 42:14know
- 42:14that
- 42:14it's
- 42:14that
- 42:14big.
- 42:15So
- 42:16in
- 42:16terms
- 42:16of
- 42:17retailers
- 42:17that
- 42:18would
- 42:18be
- 42:18concerned,
- 42:19I
- 42:20think
- 42:20everyone's
- 42:20just
- 42:21kind
- 42:21of
- 42:21going
- 42:21to
- 42:21be
- 42:21on
- 42:21a
- 42:22bit
- 42:22of
- 42:22wait
- 42:22and
- 42:22see.
- 42:23Maybe
- 42:23the
- 42:23ones
- 42:23that
- 42:23are
- 42:24more
- 42:24price
- 42:24oriented
- 42:25probably
- 42:25are
- 42:25a
- 42:25little
- 42:26closer
- 42:27to
- 42:27the
- 42:28hot
- 42:28zone.
- 42:29But
- 42:30whether
- 42:30this
- 42:31format
- 42:31does
- 42:31well
- 42:31or
- 42:32not
- 42:32and
- 42:32they
- 42:32get
- 42:32to
- 42:32that
- 42:32third
- 42:33and
- 42:33fourth
- 42:33and
- 42:33fifth
- 42:33star,
- 42:34God
- 42:34knows
- 42:34where
- 42:35is
- 42:35going
- 42:35to
- 42:36depend
- 42:36on.
- 42:36Is
- 42:37there
- 42:37actually
- 42:37enough
- 42:37demand
- 42:38out
- 42:38there
- 42:38for
- 42:39a
- 42:39pretty
- 42:39lock
- 42:40and
- 42:40load
- 42:40trip,
- 42:41you
- 42:41know,
- 42:41a
- 42:41replenishment
- 42:42of
- 42:42sorts?
- 42:44Are
- 42:45there
- 42:45enough
- 42:45dollars
- 42:45there
- 42:45to
- 42:46make
- 42:46this
- 42:46worthwhile
- 42:46for
- 42:47both
- 42:47the
- 42:47consumer
- 42:47and
- 42:48BJ's?
- 42:49Right?
- 42:49Yeah.
- 42:50No,
- 42:50I
- 42:50think
- 42:50you
- 42:50bring
- 42:50up
- 42:51some
- 42:51really
- 42:51good
- 42:51points,
- 42:52John.
- 42:53I
- 42:53looked
- 42:54to
- 42:54like
- 42:54the
- 42:54Costco
- 42:55early
- 42:55opening
- 42:56example
- 42:56too
- 42:57of
- 42:57like,
- 42:57you
- 42:58know,
- 42:58when
- 42:58you
- 42:58eliminate
- 42:59some
- 42:59of
- 42:59those
- 42:59friction
- 43:00points
- 43:00for
- 43:01people
- 43:01to
- 43:01get
- 43:01those
- 43:01essentials,
- 43:02like
- 43:02if
- 43:03milk,
- 43:03bread,
- 43:03you
- 43:04know,
- 43:04produce
- 43:05becomes
- 43:05lower
- 43:06price
- 43:06available
- 43:07and
- 43:07it's
- 43:07a
- 43:08quicker
- 43:08in
- 43:08and
- 43:08out
- 43:09experience
- 43:09like
- 43:09BJ
- 43:10is
- 43:10kind
- 43:10of
- 43:11hammering.
- 43:11And
- 43:12in
- 43:12this
- 43:12headline,
- 43:13you
- 43:14know,
- 43:14that
- 43:14to
- 43:15me
- 43:15brings
- 43:16issue
- 43:16for
- 43:17the
- 43:17public's
- 43:18locations
- 43:19in
- 43:19Florida,
- 43:20the
- 43:20regional
- 43:20players,
- 43:20the
- 43:20Winn
- 43:21Dixies
- 43:21in
- 43:21Florida
- 43:22that
- 43:22are,
- 43:22you
- 43:22know,
- 43:22those,
- 43:23that's
- 43:23where
- 43:23people
- 43:23are
- 43:24going
- 43:24for
- 43:24those
- 43:24quick
- 43:25in
- 43:25and
- 43:25out
- 43:25trips.
- 43:26And
- 43:26if
- 43:26they
- 43:26can
- 43:26now
- 43:27get,
- 43:27you
- 43:27know,
- 43:27bulk
- 43:28pricing
- 43:28for
- 43:29those,
- 43:29those
- 43:29items
- 43:30that
- 43:30they
- 43:30typically
- 43:30are
- 43:31doing
- 43:31in
- 43:31and
- 43:31out
- 43:31trips
- 43:32on,
- 43:32I
- 43:32think
- 43:33that's
- 43:33where
- 43:33where
- 43:34we,
- 43:34we
- 43:34could
- 43:34have
- 43:35some
- 43:35concern.
- 43:35But
- 43:35I
- 43:36think
- 43:36your
- 43:36point
- 43:36is,
- 43:37is
- 43:37well
- 43:37taken
- 43:37in
- 43:38that
- 43:39there's,
- 43:39this
- 43:39is
- 43:40the
- 43:40second
- 43:40location
- 43:41that
- 43:41they
- 43:41built.
- 43:41So
- 43:41what
- 43:42kind
- 43:42of
- 43:42scale
- 43:42do
- 43:43we
- 43:43really
- 43:43think
- 43:43that
- 43:43they're
- 43:44going
- 43:44to
- 43:44get
- 43:44and
- 43:44how
- 43:45much
- 43:45of
- 43:45an
- 43:45impact
- 43:46will
- 43:46that
- 43:46end
- 43:46up
- 43:47having?
- 43:48Ken,
- 43:48let's
- 43:49go
- 43:49to
- 43:49you
- 43:49next.
- 43:49What
- 43:49are
- 43:49your
- 43:50thoughts
- 43:50on,
- 43:50on
- 43:50BJ's
- 43:51and
- 43:51the
- 43:51slower
- 43:52price
- 43:52format?
- 43:52Who
- 43:52should
- 43:53be
- 43:53scared?
- 43:53Scared
- 43:54and
- 43:54the
- 43:54other
- 43:54regionals
- 43:55should
- 43:55be
- 43:55scared.
- 43:55It
- 43:55kind
- 43:55of
- 43:56ties
- 43:56nicely
- 43:56into
- 43:56the
- 43:56first
- 43:57couple
- 43:57of
- 43:57topics.
- 43:58Amazon's
- 43:58closing
- 43:59their
- 44:00grocery
- 44:00offering,
- 44:01but
- 44:01now
- 44:01BJ's
- 44:02is
- 44:02going
- 44:02to
- 44:02open
- 44:02a
- 44:02different
- 44:02one.
- 44:03It's
- 44:03an
- 44:03interesting
- 44:05dynamic
- 44:05for
- 44:05me
- 44:06because
- 44:06they
- 44:06talk
- 44:07about
- 44:07going
- 44:07in
- 44:07for
- 44:07a
- 44:07quick
- 44:08run
- 44:08on
- 44:08a
- 44:08Wednesday
- 44:08night.
- 44:09Quite
- 44:09honestly,
- 44:10when
- 44:10I
- 44:10go
- 44:10to
- 44:10Costco
- 44:10on
- 44:11a
- 44:11Wednesday
- 44:11night,
- 44:11there's
- 44:12nobody
- 44:12there
- 44:12either.
- 44:13So
- 44:13I
- 44:13can
- 44:13make
- 44:13that
- 44:13run
- 44:13pretty
- 44:14quick.
- 44:14So
- 44:15it's
- 44:16finding
- 44:16that
- 44:16niche.
- 44:17Rhode
- 44:17island
- 44:18could
- 44:18not
- 44:18be
- 44:18more
- 44:19different
- 44:19than
- 44:19Delray
- 44:20Beach.
- 44:21So
- 44:21I'm
- 44:22fascinated
- 44:22as
- 44:22to
- 44:22how
- 44:23they're
- 44:23figuring
- 44:23out
- 44:23their
- 44:23demographics
- 44:24and
- 44:24what
- 44:24they're
- 44:25shooting
- 44:25at.
- 44:25But
- 44:26yeah,
- 44:26you
- 44:26know,
- 44:27well,
- 44:27they
- 44:27can
- 44:28give
- 44:28it
- 44:28a
- 44:28go.
- 44:28It's
- 44:28going
- 44:28to
- 44:28be
- 44:29interesting.
- 44:29I,
- 44:29I
- 44:29think
- 44:30unfortunately
- 44:30too
- 44:30many
- 44:30people
- 44:31are
- 44:31getting
- 44:31used
- 44:32to
- 44:32saying,
- 44:32well,
- 44:32I'll
- 44:33just
- 44:33order
- 44:33something
- 44:33and
- 44:34maybe
- 44:34the
- 44:34online
- 44:35drive
- 44:35through
- 44:35pickup,
- 44:36excuse
- 44:36me,
- 44:36will,
- 44:36will
- 44:37work
- 44:37for
- 44:37them.
- 44:38But
- 44:38more
- 44:39and
- 44:39more
- 44:39people
- 44:39are
- 44:39saying,
- 44:40I'm
- 44:40not
- 44:40even
- 44:40going
- 44:40to
- 44:40go
- 44:41out
- 44:41on
- 44:41a
- 44:41Wednesday
- 44:41night.
- 44:42I'm
- 44:42just
- 44:42going
- 44:42to
- 44:42have
- 44:42it
- 44:43get
- 44:43delivered
- 44:43to
- 44:43me
- 44:43by
- 44:44some
- 44:45retiree
- 44:45in
- 44:46Florida,
- 44:46which,
- 44:46the
- 44:46last
- 44:47time
- 44:47I
- 44:47checked,
- 44:47there's
- 44:47a
- 44:47couple.
- 44:48So
- 44:48we'll
- 44:48see
- 44:48how
- 44:48that
- 44:49works
- 44:49out.
- 44:49Yeah,
- 44:5040%
- 44:50or
- 44:51something.
- 44:51I
- 44:51think
- 44:52I
- 44:52just
- 44:52heard
- 44:52of
- 44:53the
- 44:53population
- 44:53in
- 44:54Florida
- 44:54are
- 44:55still
- 44:55buried.
- 44:56Residents
- 44:56and
- 44:56retirees.
- 44:58Okay,
- 44:58Chris,
- 44:59what,
- 44:59what
- 44:59do
- 44:59you
- 44:59think?
- 45:00Who,
- 45:00who
- 45:01should
- 45:01be
- 45:01worried?
- 45:02Yeah,
- 45:03I
- 45:03mean,
- 45:03I
- 45:03think,
- 45:03you
- 45:03know,
- 45:04I
- 45:04think
- 45:04it's
- 45:04interesting
- 45:04that
- 45:04you
- 45:04guys,
- 45:05you
- 45:05guys
- 45:05think
- 45:05these
- 45:05stores
- 45:06are
- 45:06so
- 45:06dissimilar.
- 45:07I
- 45:07actually
- 45:07think
- 45:07they're
- 45:08closer
- 45:09than
- 45:09they
- 45:09appear
- 45:10in
- 45:10the
- 45:10mirror
- 45:10because
- 45:11if
- 45:11you
- 45:11think
- 45:12about
- 45:12where
- 45:12the
- 45:12first
- 45:12one
- 45:12is,
- 45:13it's
- 45:13right
- 45:13in
- 45:13BJ's
- 45:14backyard.
- 45:14Right.
- 45:15And
- 45:15so,
- 45:15so
- 45:15BJ's,
- 45:16I
- 45:16think
- 45:16is
- 45:16looking
- 45:17that
- 45:17at
- 45:17that
- 45:17as
- 45:17the
- 45:18first
- 45:18experiment.
- 45:18And
- 45:19I
- 45:19kudos
- 45:19to
- 45:19them
- 45:19for
- 45:20taking
- 45:20time
- 45:20to
- 45:21roll
- 45:21out
- 45:21the
- 45:21second
- 45:22one
- 45:22because
- 45:22that
- 45:22tells
- 45:23me
- 45:23that
- 45:24they
- 45:24waited
- 45:25potentially
- 45:26to
- 45:26get
- 45:27the
- 45:27operations
- 45:28down
- 45:28to
- 45:28the
- 45:28point
- 45:28where
- 45:29they
- 45:29felt
- 45:29confident
- 45:30they
- 45:30could
- 45:30roll
- 45:30it.
- 45:30So
- 45:31where
- 45:31do
- 45:31they
- 45:31take
- 45:31it?
- 45:31Well,
- 45:31they
- 45:32take
- 45:32it
- 45:32down
- 45:32to
- 45:32Florida
- 45:32where
- 45:33there's
- 45:33a
- 45:33lot
- 45:33of
- 45:33East
- 45:33Coasters
- 45:34that
- 45:35probably
- 45:35already
- 45:35have
- 45:35familiarity
- 45:36with
- 45:36the
- 45:36brand.
- 45:37And
- 45:37every
- 45:38East
- 45:38Coaster,
- 45:38when
- 45:38they
- 45:38come
- 45:39down
- 45:39there
- 45:39for
- 45:39the
- 45:39weekend,
- 45:40for
- 45:40the
- 45:40week,
- 45:40for
- 45:41the,
- 45:41the
- 45:41six
- 45:41months
- 45:42period
- 45:42when
- 45:42they're
- 45:42snowboarding,
- 45:43whatever
- 45:44is
- 45:44already
- 45:44going
- 45:44to
- 45:44have
- 45:44the
- 45:45BJ's
- 45:45membership.
- 45:46So
- 45:46that's
- 45:46sticky.
- 45:47And
- 45:47they're
- 45:47going
- 45:47to
- 45:47have
- 45:48the
- 45:48experience.
- 45:48And
- 45:48now
- 45:48they're
- 45:48going
- 45:49to
- 45:49be
- 45:49like,
- 45:49maybe
- 45:49I'll
- 45:50try
- 45:50this.
- 45:50So,
- 45:50yes,
- 45:50I
- 45:50agree.
- 45:51The
- 45:51regional
- 45:51grocers
- 45:52are
- 45:52at
- 45:52risk
- 45:52here.
- 45:53I
- 45:53think
- 45:53this
- 45:53is
- 45:53a
- 45:54concept
- 45:54actually
- 45:54that
- 45:54everyone
- 45:55needs
- 45:55to
- 45:55be
- 45:55watching
- 45:56for
- 45:56that
- 45:56reason.
- 45:56Because
- 45:56if
- 45:57you
- 45:57can
- 45:57make
- 45:57a
- 45:57club
- 45:58experience
- 45:58work
- 45:58in
- 45:5950,000
- 45:59square
- 46:00feet,
- 46:00it's
- 46:00huge.
- 46:01Now
- 46:01can
- 46:01they.
- 46:02I
- 46:02don't
- 46:02know
- 46:02if
- 46:02they
- 46:02can
- 46:02make
- 46:03it
- 46:03work
- 46:03in
- 46:03Florida.
- 46:03They
- 46:03might
- 46:03be
- 46:04able
- 46:04to
- 46:04make
- 46:04it
- 46:04work
- 46:04in
- 46:04their
- 46:04own
- 46:04backyard.
- 46:05But
- 46:05the
- 46:06one,
- 46:06the
- 46:06one
- 46:06big,
- 46:07the
- 46:07one
- 46:07retailer
- 46:07that
- 46:08I
- 46:08think
- 46:08needs
- 46:08to
- 46:08be
- 46:08paying
- 46:09really
- 46:09close
- 46:09attention
- 46:09to
- 46:09this,
- 46:10it's
- 46:10not
- 46:10going
- 46:10to
- 46:10surprise
- 46:10anyone
- 46:11is
- 46:11Target,
- 46:11because
- 46:12Target
- 46:12has
- 46:12always
- 46:13had
- 46:13that
- 46:13reputation
- 46:13as
- 46:14the
- 46:14place
- 46:14you
- 46:14go
- 46:15when
- 46:15you're
- 46:15on
- 46:15vacation.
- 46:16And
- 46:16this
- 46:17could
- 46:17take
- 46:17that
- 46:18away.
- 46:18All
- 46:19right,
- 46:19let's
- 46:20go
- 46:20to
- 46:20the
- 46:20lightning
- 46:21round.
- 46:21We're
- 46:22almost
- 46:22done.
- 46:22You
- 46:23guys
- 46:23have
- 46:23been
- 46:23so
- 46:23good
- 46:24for
- 46:24sticking
- 46:25with
- 46:25us.
- 46:26Ken,
- 46:26you
- 46:26get
- 46:26the
- 46:27first
- 46:27question
- 46:27here,
- 46:27and
- 46:28I'm
- 46:28really,
- 46:28really
- 46:29excited.
- 46:30Being
- 46:30a
- 46:30lover
- 46:30of
- 46:31fashion,
- 46:32your
- 46:32former
- 46:33former
- 46:33alma
- 46:33mater,
- 46:34Ralph
- 46:34Lauren
- 46:35designed
- 46:35the
- 46:36USA
- 46:36team
- 46:36uniforms
- 46:38for
- 46:38the
- 46:38Winter
- 46:38Olympics,
- 46:39which
- 46:40begin
- 46:40this
- 46:41Friday.
- 46:41What
- 46:42is
- 46:42your
- 46:42favorite
- 46:43piece
- 46:43from
- 46:43the
- 46:43Ralph
- 46:44Lauren
- 46:44Team
- 46:45USA
- 46:45collection?
- 46:47Well,
- 46:47I
- 46:47actually
- 46:47was
- 46:48involved
- 46:48in
- 46:48these
- 46:48things
- 46:49when
- 46:49I
- 46:49was
- 46:49there
- 46:50getting
- 46:50ready
- 46:51for
- 46:51the,
- 46:51the
- 46:51Olympic
- 46:52teams
- 46:52and
- 46:52some
- 46:53of
- 46:53these
- 46:53things.
- 46:53So
- 46:53this
- 46:54is,
- 46:54this
- 46:54is
- 46:54near
- 46:55and
- 46:55dear
- 46:55to
- 46:55my
- 46:55heart.
- 46:57I,
- 46:57I
- 46:57always
- 46:58like
- 46:58the
- 46:58ear
- 46:58flap
- 46:59hat,
- 46:59the
- 46:59little
- 46:59toboggan,
- 47:00like,
- 47:00you
- 47:01know,
- 47:01that's
- 47:01a
- 47:01great
- 47:01one.
- 47:02If
- 47:02I
- 47:02was
- 47:02way
- 47:03cooler,
- 47:03I'd
- 47:03get
- 47:03a,
- 47:04the
- 47:04opening
- 47:05ceremony
- 47:05toggle
- 47:05coat.
- 47:06But
- 47:06I'm,
- 47:06I'm
- 47:07too
- 47:07old
- 47:07to
- 47:07be
- 47:07cool,
- 47:08so.
- 47:08But
- 47:08if
- 47:08I
- 47:09was
- 47:09young,
- 47:09if
- 47:09I
- 47:09would
- 47:10get
- 47:10that
- 47:11then.
- 47:12But
- 47:12if
- 47:12I
- 47:13were
- 47:13to
- 47:13go,
- 47:13if
- 47:13I
- 47:13were
- 47:14to
- 47:14go
- 47:14core
- 47:14Ken
- 47:15fashion,
- 47:15I
- 47:16would
- 47:16get
- 47:16a.
- 47:16I
- 47:16like
- 47:16the
- 47:17base
- 47:17layer
- 47:17shirt.
- 47:18It's
- 47:18nice
- 47:18and
- 47:18simple.
- 47:18Got
- 47:19some
- 47:19cool
- 47:19logoing.
- 47:20Or
- 47:20you
- 47:20got
- 47:21to
- 47:21go
- 47:21the
- 47:21polo
- 47:21bear
- 47:22T
- 47:22shirt
- 47:22or
- 47:22hoodie.
- 47:23You
- 47:23can't
- 47:23ever,
- 47:24can't
- 47:24ever
- 47:24beat
- 47:24the
- 47:25Olympic
- 47:25polo
- 47:25bear.
- 47:26And
- 47:26if
- 47:26I
- 47:26was
- 47:26going
- 47:26to
- 47:27get
- 47:27a
- 47:27little
- 47:27crazy,
- 47:27like,
- 47:28you
- 47:28know,
- 47:28in
- 47:28my
- 47:28fashion
- 47:29statement,
- 47:29I
- 47:29might
- 47:29go
- 47:30for
- 47:30the,
- 47:31the
- 47:31Team
- 47:31USA
- 47:32track
- 47:32jacket.
- 47:33It's
- 47:33got
- 47:33some
- 47:33really
- 47:34cool
- 47:34features.
- 47:35But
- 47:35people,
- 47:36people
- 47:36will
- 47:36generally
- 47:37tell
- 47:37you
- 47:37that
- 47:37my
- 47:37fashion
- 47:38sense
- 47:38looks
- 47:38like
- 47:38I,
- 47:40I
- 47:40haven't
- 47:40left
- 47:40the
- 47:411990s
- 47:42or
- 47:42something,
- 47:42or
- 47:43maybe
- 47:4370s,
- 47:43but
- 47:44we'll
- 47:44see.
- 47:44Ken,
- 47:45those
- 47:45polar
- 47:46bear
- 47:46T
- 47:46shirts
- 47:46are
- 47:47selling
- 47:47out
- 47:47with
- 47:47Gen
- 47:48Z.
- 47:48They're
- 47:48like
- 47:48reselling
- 47:49on
- 47:49some
- 47:50of
- 47:50the
- 47:50sites
- 47:50for
- 47:50hundreds
- 47:51of
- 47:51dollars.
- 47:51So
- 47:51I
- 47:51actually
- 47:52think
- 47:52you
- 47:52have
- 47:52it
- 47:52flipped.
- 47:53Like,
- 47:53maybe,
- 47:54maybe
- 47:54you
- 47:55are
- 47:55more
- 47:55fashion
- 47:56forward
- 47:56than
- 47:56you
- 47:56think
- 47:57with
- 47:57the
- 47:57toggle
- 47:58coat
- 47:58than
- 47:58that
- 47:59or
- 47:59with
- 47:59the
- 47:59bear
- 48:00T
- 48:00shirt
- 48:01than
- 48:01you
- 48:01are
- 48:01with
- 48:01a
- 48:01toggle
- 48:02coat
- 48:02out.
- 48:02Well,
- 48:03the
- 48:03amazing.
- 48:04The
- 48:04amazing
- 48:04thing
- 48:05about
- 48:05this
- 48:05is
- 48:05I
- 48:05was
- 48:05on
- 48:06the
- 48:06site
- 48:06kind
- 48:06of
- 48:06getting
- 48:07ready
- 48:07for
- 48:07today,
- 48:08and
- 48:08almost
- 48:09everything
- 48:09sold
- 48:10out.
- 48:10It
- 48:10is
- 48:10unbelievable
- 48:11to
- 48:12me.
- 48:12A
- 48:13ear
- 48:13flap
- 48:14knitted
- 48:15ski
- 48:15cap
- 48:15is
- 48:16for
- 48:16400
- 48:17bucks
- 48:17is
- 48:17sold
- 48:18out.
- 48:18So
- 48:19kudos
- 48:19to
- 48:20Ralph
- 48:20Lauren.
- 48:20They
- 48:20always
- 48:20figured
- 48:21out
- 48:21a
- 48:21way
- 48:21to
- 48:21tell
- 48:21a
- 48:21story
- 48:22and
- 48:22they've
- 48:22done
- 48:22some
- 48:22great
- 48:22things
- 48:23for
- 48:23the
- 48:23Olympians
- 48:23over
- 48:23the
- 48:24years.
- 48:25Yeah.
- 48:25And
- 48:26I
- 48:26can't.
- 48:26I
- 48:26can't
- 48:26wait
- 48:26to
- 48:27watch
- 48:27Lindsey
- 48:27Vaughn
- 48:27in
- 48:27the
- 48:28downhill
- 48:28on
- 48:28the.
- 48:28A
- 48:28torn
- 48:29ACL
- 48:29that
- 48:30she
- 48:30just
- 48:30suffered.
- 48:31Like,
- 48:31that's
- 48:31just
- 48:31nuts
- 48:31that
- 48:32she's
- 48:32going
- 48:32to
- 48:32do
- 48:32the
- 48:32downhill
- 48:33on
- 48:33a
- 48:33torn
- 48:33acl.
- 48:34But
- 48:34anyway.
- 48:34All
- 48:34right,
- 48:35Ken,
- 48:35next
- 48:35one
- 48:36Cracker
- 48:37Barrel
- 48:37issued
- 48:37a
- 48:38mandate,
- 48:38according
- 48:38to
- 48:39the
- 48:39Wall
- 48:39Street
- 48:39Journal,
- 48:39that,
- 48:40quote,
- 48:40employees
- 48:40are
- 48:41expected
- 48:41to
- 48:41dine
- 48:42at
- 48:42a
- 48:42Cracker
- 48:43Barrel
- 48:43store
- 48:43for
- 48:44all
- 48:44or
- 48:44the
- 48:45majority
- 48:45of
- 48:45meals
- 48:46while
- 48:46traveling
- 48:47whenever
- 48:47practical,
- 48:48based
- 48:48on
- 48:48location
- 48:49and
- 48:49schedule,
- 48:50end
- 48:50quote.
- 48:50So
- 48:51my
- 48:51question
- 48:51for
- 48:51you,
- 48:51Ken,
- 48:52is
- 48:52if
- 48:52you
- 48:52had
- 48:52to
- 48:52work
- 48:52under
- 48:53this
- 48:53type
- 48:53of
- 48:53mandate
- 48:54or
- 48:54regime,
- 48:55what
- 48:55national
- 48:56restaurant
- 48:56chain
- 48:57would
- 48:57you
- 48:57most
- 48:57want
- 48:58to
- 48:58work
- 48:58at?
- 48:59Well,
- 48:59I'm
- 49:00known
- 49:00to
- 49:00have
- 49:00a
- 49:01very
- 49:01fine
- 49:01culinary
- 49:02palate.
- 49:02So
- 49:03my
- 49:03first
- 49:03answer
- 49:04to
- 49:04this
- 49:04question
- 49:04was
- 49:04Taco
- 49:05Bell.
- 49:06Okay.
- 49:06Because.
- 49:07Because
- 49:07of
- 49:08how
- 49:08just
- 49:08how
- 49:08discriminating
- 49:09I
- 49:09am.
- 49:10But
- 49:10then
- 49:10upon
- 49:10a
- 49:11little
- 49:11bit
- 49:11of
- 49:11further
- 49:11reflection,
- 49:12I
- 49:12decided
- 49:12to
- 49:13go
- 49:13Ruth
- 49:13Chris,
- 49:13because
- 49:14maybe
- 49:15there's
- 49:15no
- 49:15breakfast,
- 49:16limited
- 49:16lunch.
- 49:17And
- 49:17then
- 49:17if
- 49:17I
- 49:17figure
- 49:17Ruth
- 49:18Chris,
- 49:18you
- 49:18know,
- 49:18if
- 49:18I
- 49:18work
- 49:19for
- 49:19them,
- 49:19I'd
- 49:19love
- 49:20to
- 49:20be
- 49:20able
- 49:20to
- 49:20have
- 49:20to
- 49:20go
- 49:20there
- 49:21for
- 49:21every
- 49:21meal.
- 49:21So
- 49:21that,
- 49:22that's
- 49:22my.
- 49:22That's
- 49:23my
- 49:23insights.
- 49:24That's
- 49:24a
- 49:24really
- 49:25good
- 49:25call.
- 49:25Man.
- 49:26I
- 49:26didn't
- 49:26even
- 49:26think
- 49:26about
- 49:26that.
- 49:27That
- 49:27didn't
- 49:27enter
- 49:27my
- 49:28consideration
- 49:28set.
- 49:28Taco
- 49:29Bell,
- 49:29I
- 49:29can't
- 49:29get
- 49:29on
- 49:30board
- 49:30with.
- 49:30But
- 49:30Ruth
- 49:30Chris,
- 49:31that's
- 49:31strong.
- 49:31Strong
- 49:32to
- 49:32quite
- 49:32strong.
- 49:33Well,
- 49:33I
- 49:33got
- 49:34to
- 49:34work
- 49:34on
- 49:34your
- 49:34palette
- 49:35there.
- 49:35You
- 49:35know,
- 49:36all
- 49:36my
- 49:36colleagues
- 49:36will
- 49:37laugh
- 49:37at
- 49:37me
- 49:37saying
- 49:38Taco
- 49:38Bell
- 49:38because
- 49:39they
- 49:39understand
- 49:39my
- 49:40discerning
- 49:40palette.
- 49:41But
- 49:41I
- 49:41have
- 49:41pivoted
- 49:42now
- 49:42to
- 49:42Ruth
- 49:43Chris,
- 49:43so
- 49:43you
- 49:43can
- 49:44run
- 49:44with
- 49:44that
- 49:44one.
- 49:45Oh,
- 49:45my
- 49:45gosh.
- 49:46Okay.
- 49:47John,
- 49:47Winter
- 49:47weather
- 49:48has
- 49:48been
- 49:48pulverizing
- 49:49the
- 49:49US
- 49:49in
- 49:49the
- 49:49last
- 49:50couple
- 49:50of
- 49:50weeks.
- 49:50Weeks.
- 49:51Especially
- 49:52those
- 49:53people
- 49:53out
- 49:53on
- 49:53the
- 49:54East
- 49:54Coast.
- 49:54So
- 49:54I
- 49:55have
- 49:55to
- 49:55know,
- 49:55where
- 49:56is
- 49:56your
- 49:57go
- 49:57to
- 49:57winter
- 49:58travel
- 49:58destination?
- 50:00So
- 50:00I
- 50:00have
- 50:01a
- 50:01lot
- 50:01of
- 50:01fond
- 50:02memories
- 50:02at
- 50:03Snowbird
- 50:04Ski
- 50:04Resort
- 50:09as
- 50:09well.
- 50:09You
- 50:09Know,
- 50:09you
- 50:09can
- 50:10do
- 50:10the
- 50:10combo
- 50:10pass
- 50:11there.
- 50:12It's
- 50:12been
- 50:12a
- 50:12little
- 50:12bit
- 50:13since
- 50:13I've
- 50:13had
- 50:13the
- 50:13pleasure
- 50:13of
- 50:14going,
- 50:15partially
- 50:15because,
- 50:15you
- 50:16know,
- 50:16the
- 50:16weather
- 50:16hasn't
- 50:17been
- 50:17so
- 50:18conducive
- 50:18to
- 50:18it
- 50:18over
- 50:19the
- 50:19last
- 50:19several
- 50:20years.
- 50:20But
- 50:21that
- 50:21would
- 50:21be
- 50:21top
- 50:21of
- 50:22my
- 50:22list
- 50:22for
- 50:22sure.
- 50:22I
- 50:23thought
- 50:23of
- 50:23it
- 50:23the
- 50:23second
- 50:24I
- 50:24read
- 50:24that
- 50:24question.
- 50:25Not
- 50:25the
- 50:26year
- 50:26to
- 50:26go
- 50:26there
- 50:27this
- 50:27year.
- 50:27Man,
- 50:28they
- 50:28are
- 50:28really
- 50:30missing
- 50:30some
- 50:30snow
- 50:31up
- 50:31at
- 50:31Snowbird
- 50:32and
- 50:32Alta
- 50:32this
- 50:33year,
- 50:33too.
- 50:34I
- 50:35can
- 50:35tell
- 50:35John
- 50:35doesn't
- 50:35live
- 50:36where
- 50:36we
- 50:36live,
- 50:36too,
- 50:36and
- 50:37because
- 50:37I
- 50:37don't
- 50:37think
- 50:37the
- 50:38last
- 50:38place
- 50:38I'd
- 50:38want
- 50:38to
- 50:38go
- 50:39is
- 50:39somewhere
- 50:39cold,
- 50:40given
- 50:40the
- 50:40weather
- 50:41in
- 50:41Minneapolis,
- 50:41but.
- 50:42All
- 50:42right,
- 50:43John.
- 50:43Kelly
- 50:43Clarkson's
- 50:44daytime
- 50:44talk
- 50:45show
- 50:45is
- 50:45coming
- 50:45to
- 50:45an
- 50:46end
- 50:46after
- 50:46seven
- 50:47years.
- 50:47Yes.
- 50:48That's
- 50:48sad
- 50:48but
- 50:48true.
- 50:49What
- 50:49is
- 50:49your
- 50:50favorite
- 50:50Kelly
- 50:51Clarkson
- 50:51song?
- 50:53So
- 50:54I'm
- 50:54gonna.
- 50:54I
- 50:55don't
- 50:55know
- 50:55if
- 50:55this
- 50:55is
- 50:55a
- 50:55cop
- 50:55out
- 50:56or
- 50:56not,
- 50:56but
- 50:56I'm
- 50:56gonna
- 50:57take
- 50:57the
- 50:57first
- 50:57one.
- 50:57A
- 50:57moment
- 50:58like
- 50:58this.
- 50:58I
- 50:59mean,
- 50:59is
- 50:59there.
- 50:59Is
- 51:00there
- 51:00any.
- 51:00Any
- 51:00other
- 51:01option?
- 51:01I.
- 51:02I
- 51:02was
- 51:02not
- 51:02a
- 51:02huge
- 51:02American
- 51:03Idol
- 51:03fan
- 51:04that
- 51:04first
- 51:04season,
- 51:04but
- 51:05I
- 51:05do
- 51:05still
- 51:06remember
- 51:06watching
- 51:07her
- 51:07perform
- 51:08after
- 51:08she,
- 51:08you
- 51:09know,
- 51:09was
- 51:09awarded
- 51:10the.
- 51:10The
- 51:10winner.
- 51:11And
- 51:11that
- 51:11was
- 51:12that
- 51:12first
- 51:12song.
- 51:12Right,
- 51:12that
- 51:13they.
- 51:13That
- 51:13they
- 51:13did
- 51:14in
- 51:14her
- 51:14first.
- 51:14First
- 51:15hit.
- 51:15I
- 51:15can
- 51:15still
- 51:16hear
- 51:16it.
- 51:16I
- 51:16can
- 51:16still
- 51:16see
- 51:17her,
- 51:17you
- 51:17know,
- 51:17on
- 51:17stage
- 51:18belting
- 51:18it
- 51:18out
- 51:18as
- 51:19she
- 51:19knew
- 51:19she
- 51:20was
- 51:20when
- 51:20it
- 51:20had
- 51:20won
- 51:21and,
- 51:21you
- 51:21know,
- 51:21tears
- 51:21going
- 51:21down
- 51:22her
- 51:22face.
- 51:22So.
- 51:23Nice.
- 51:23Nice.
- 51:24That's
- 51:24gonna
- 51:24be
- 51:24my
- 51:24pick.
- 51:25Nice.
- 51:25I
- 51:26know,
- 51:26Ken,
- 51:26you're.
- 51:27You're
- 51:27chopping
- 51:27it
- 51:27the
- 51:27bit
- 51:27to
- 51:28get
- 51:28it
- 51:28on
- 51:28this
- 51:28lightning
- 51:29question.
- 51:29What's
- 51:29your
- 51:29answer?
- 51:30I.
- 51:30I
- 51:30wanted
- 51:31this
- 51:31one
- 51:31so
- 51:31bad,
- 51:31so.
- 51:32But.
- 51:33So
- 51:33I.
- 51:33I.
- 51:34Because
- 51:34of
- 51:34the
- 51:34departure
- 51:35motif
- 51:35of
- 51:35her
- 51:35leaving,
- 51:36I
- 51:36was
- 51:36about
- 51:36to
- 51:36go
- 51:36with
- 51:37since
- 51:37you've
- 51:37been
- 51:37gone,
- 51:38but
- 51:38I
- 51:39didn't.
- 51:41It's
- 51:41the
- 51:41only
- 51:41answer.
- 51:42Well,
- 51:43see,
- 51:43I.
- 51:43I
- 51:43had
- 51:43a
- 51:44pivot,
- 51:44but
- 51:44because
- 51:45I.
- 51:45I
- 51:45live
- 51:46by
- 51:46these
- 51:46words
- 51:46I
- 51:46tell
- 51:47my
- 51:47kids
- 51:47and
- 51:47other
- 51:47people
- 51:48all
- 51:48the
- 51:48time,
- 51:48I
- 51:48go,
- 51:49what
- 51:49does
- 51:49not
- 51:49kill
- 51:49you
- 51:50makes
- 51:50you
- 51:50stronger.
- 51:51So
- 51:51stronger
- 51:52is
- 51:52my
- 51:52ultimate
- 51:53recommendation.
- 51:53So.
- 51:54Because
- 51:54I'm
- 51:54a
- 51:54big
- 51:54believer
- 51:55in
- 51:55what
- 51:55does
- 51:56not
- 51:56kill
- 51:56you
- 51:56makes
- 51:56you
- 51:56stronger,
- 51:57so.
- 51:57So
- 51:58I
- 51:58went.
- 51:58I
- 51:58went
- 51:58stronger
- 51:59at
- 51:59the
- 51:59end
- 51:59of
- 51:59the
- 51:59day.
- 52:00Yeah,
- 52:01you
- 52:01know,
- 52:01I
- 52:01might
- 52:01have
- 52:02to
- 52:02go
- 52:02with
- 52:02my
- 52:02life
- 52:02would
- 52:02suck
- 52:03without
- 52:03you
- 52:04too,
- 52:04because.
- 52:05And
- 52:05producer
- 52:05Ella.
- 52:06My
- 52:06life
- 52:07would
- 52:07definitely
- 52:07suck
- 52:07without
- 52:08you.
- 52:08So
- 52:08what.
- 52:08What
- 52:09is
- 52:09your.
- 52:09Your
- 52:10favorite
- 52:10Kelly
- 52:10Clarkson
- 52:11song
- 52:11as
- 52:11you're
- 52:11sitting
- 52:12in
- 52:12the
- 52:12background
- 52:12smiling
- 52:13away?
- 52:13I'm
- 52:14so
- 52:14excited,
- 52:15Ken,
- 52:15that
- 52:15you
- 52:15picked
- 52:16since
- 52:16youe've
- 52:16been
- 52:16Gone,
- 52:16because
- 52:17I
- 52:17stand
- 52:17behind
- 52:18that
- 52:18being
- 52:18the
- 52:19ultimate
- 52:19karaoke
- 52:20song.
- 52:20The
- 52:21ultimate
- 52:21karaoke
- 52:22song.
- 52:22All
- 52:22right.
- 52:22Wow,
- 52:23that's
- 52:23great.
- 52:23All
- 52:23right,
- 52:24Ella,
- 52:24what
- 52:25producer
- 52:25Ella,
- 52:25What.
- 52:26What
- 52:26headline
- 52:27caught
- 52:27your
- 52:27fancy
- 52:28this
- 52:28week?
- 52:29Yeah,
- 52:29this
- 52:29was
- 52:29a
- 52:29hard
- 52:30one.
- 52:30And
- 52:30I'm
- 52:30going
- 52:30to
- 52:31kind
- 52:31of
- 52:31build
- 52:31off
- 52:32of
- 52:32what
- 52:32you
- 52:32all
- 52:32said
- 52:33about
- 52:33Amazon
- 52:33shutting
- 52:34down
- 52:34its
- 52:34palm
- 52:34payment
- 52:35technology.
- 52:36But,
- 52:37Ken,
- 52:37what
- 52:38you
- 52:38said
- 52:38about
- 52:38gen
- 52:39zers
- 52:39like
- 52:39myself
- 52:40and
- 52:40maybe
- 52:40that
- 52:41technology
- 52:43being
- 52:43more
- 52:44towards
- 52:44them.
- 52:45I
- 52:45was
- 52:46reflecting
- 52:46on
- 52:46my
- 52:47time
- 52:47at
- 52:47Whole
- 52:47Foods
- 52:48and
- 52:48I
- 52:48saw
- 52:49this
- 52:49palm
- 52:49payment
- 52:50technology
- 52:51and
- 52:52I
- 52:52found
- 52:52myself
- 52:53in
- 52:53this
- 52:53place
- 52:54of
- 52:54feeling
- 52:54embarrassed
- 52:55to
- 52:55set
- 52:56it
- 52:56up.
- 52:56Like,
- 52:56I'm
- 52:57standing
- 52:57in
- 52:57this
- 52:58self
- 52:58checkout.
- 52:59No
- 52:59one's
- 53:00really
- 53:00adopting
- 53:00it.
- 53:00Right.
- 53:01And
- 53:02having
- 53:02this
- 53:03concept
- 53:03of
- 53:04some
- 53:04grocer
- 53:05having
- 53:06this
- 53:06biometric
- 53:07data
- 53:07on
- 53:07me,
- 53:08that
- 53:08scared
- 53:08me
- 53:08a
- 53:09little
- 53:09bit.
- 53:09And
- 53:09so
- 53:10the
- 53:10customer
- 53:11adoption,
- 53:11I'm
- 53:12not
- 53:12that
- 53:12shocked
- 53:13that
- 53:13people
- 53:13like
- 53:14me
- 53:15did
- 53:15not
- 53:15pick
- 53:15up
- 53:16on
- 53:16it.
- 53:17So,
- 53:17yeah,
- 53:18honestly,
- 53:19it's
- 53:19more
- 53:19effort
- 53:20to
- 53:20set
- 53:20up
- 53:21and
- 53:21at
- 53:22least
- 53:22the
- 53:22thought
- 53:22of
- 53:22it
- 53:23than
- 53:23just
- 53:24using
- 53:24my
- 53:24phone.
- 53:24Yeah,
- 53:25that
- 53:25was
- 53:25a
- 53:25big
- 53:25takeaway.
- 53:25Anna
- 53:26and
- 53:26I
- 53:26shot
- 53:26a
- 53:26video
- 53:27at
- 53:27the
- 53:27Mall
- 53:27of
- 53:27America
- 53:28when,
- 53:28remember,
- 53:29John,
- 53:29you
- 53:29were
- 53:29joking
- 53:30about
- 53:30the
- 53:30Amazon
- 53:31fire.
- 53:31But
- 53:31we
- 53:32went
- 53:32into
- 53:32Amazon
- 53:32four
- 53:33Star,
- 53:33which
- 53:33we
- 53:33joked
- 53:34about
- 53:34on
- 53:34a
- 53:34recent
- 53:34podcast
- 53:35too.
- 53:35And
- 53:35I
- 53:35remember
- 53:35our
- 53:35takeaway
- 53:36was
- 53:36like,
- 53:37it
- 53:37takes
- 53:37a
- 53:37while
- 53:37to
- 53:38set
- 53:38up.
- 53:38It's
- 53:38cool.
- 53:38Once
- 53:39you
- 53:39get
- 53:39it,
- 53:39you
- 53:39once
- 53:40you
- 53:40can
- 53:40use
- 53:40it.
- 53:40And
- 53:40it's
- 53:41been
- 53:41fun
- 53:41to
- 53:41use
- 53:41ever
- 53:42since.
- 53:42But
- 53:42like,
- 53:42your
- 53:42point
- 53:43about
- 53:43the
- 53:43setup
- 53:44is
- 53:44just
- 53:44really
- 53:44true.
- 53:45And
- 53:45like,
- 53:45I
- 53:45think
- 53:45we
- 53:45even
- 53:46said
- 53:46coming
- 53:46out
- 53:46there,
- 53:46we're
- 53:46like,
- 53:47man,
- 53:47could
- 53:47just
- 53:47use
- 53:47my
- 53:48phone
- 53:48just
- 53:48as
- 53:48easily.
- 53:49So,
- 53:49yeah.
- 53:49All
- 53:50right,
- 53:50well,
- 53:50happy
- 53:51birthday
- 53:51today
- 53:51to
- 53:51Gabrielle
- 53:52Anwar
- 53:53Michael
- 53:53Beck
- 53:54of
- 53:54Warriors
- 53:54fame.
- 53:55And
- 53:55to
- 53:55the
- 53:55woman
- 53:55who
- 53:55gave
- 53:56us
- 53:56Private
- 53:56Vasquez
- 53:57in
- 53:57Aliens,
- 53:58the
- 53:58underappreciated
- 53:59Jeanette
- 54:00Goldstein.
- 54:01And
- 54:01remember,
- 54:02if
- 54:02you
- 54:02can
- 54:02only
- 54:02read
- 54:02or
- 54:02listen
- 54:03to
- 54:03one
- 54:03retail
- 54:03blog
- 54:04in
- 54:04the
- 54:04business,
- 54:04Make
- 54:04It
- 54:05Omnitok,
- 54:05the
- 54:05only
- 54:05retail
- 54:06media
- 54:06outlet
- 54:06run
- 54:07by
- 54:07two
- 54:07former
- 54:07executives
- 54:08from
- 54:08a
- 54:08current
- 54:08top
- 54:0910
- 54:09US
- 54:09retailer.
- 54:10Our
- 54:10Fast
- 54:10Five
- 54:10podcast
- 54:11is
- 54:11the
- 54:11quickest,
- 54:11fastest
- 54:12rundown
- 54:12of
- 54:12all
- 54:12the
- 54:12week's
- 54:13top
- 54:13news
- 54:13in
- 54:14our
- 54:14daily
- 54:14newsletter.
- 54:14The
- 54:14Retail
- 54:15Daily
- 54:15Minute
- 54:15tells
- 54:15you
- 54:16all
- 54:16you
- 54:16need
- 54:16to
- 54:16know
- 54:16each
- 54:16day
- 54:17to
- 54:17stay
- 54:17on
- 54:17top
- 54:17of
- 54:17your
- 54:17game
- 54:18as
- 54:18a
- 54:18retail
- 54:18executive
- 54:19and
- 54:19also
- 54:19regularly
- 54:20feature
- 54:20special
- 54:21content
- 54:22that
- 54:22is
- 54:22exclusive
- 54:22to
- 54:22us
- 54:22and
- 54:23that
- 54:23Ann
- 54:23and
- 54:23I
- 54:23take
- 54:23a
- 54:23lot
- 54:24of
- 54:24pride
- 54:24in
- 54:24doing
- 54:24just
- 54:24for
- 54:25you.
- 54:25Thanks
- 54:25as
- 54:25always
- 54:25for
- 54:26listening
- 54:26in.
- 54:26Please
- 54:26remember
- 54:26to
- 54:27like
- 54:27and
- 54:27leave
- 54:27us
- 54:27a
- 54:27review
- 54:28wherever
- 54:28you
- 54:28happen
- 54:29to
- 54:29listen
- 54:29to
- 54:29your
- 54:30podcast
- 54:30or
- 54:30on
- 54:31YouTube.
- 54:31John,
- 54:32if
- 54:32people
- 54:32want
- 54:32to
- 54:32get
- 54:33in
- 54:33touch
- 54:33with
- 54:33you,
- 54:34with
- 54:34anyone
- 54:34at
- 54:35A
- 54:35and
- 54:35M,
- 54:35what's
- 54:35the
- 54:35best
- 54:36way
- 54:36for
- 54:36them
- 54:36to
- 54:36do
- 54:36that?
- 54:37Absolutely.
- 54:38Just
- 54:38want
- 54:38to
- 54:38share
- 54:38a
- 54:38couple
- 54:38of
- 54:39ways
- 54:39to
- 54:39do
- 54:39that.
- 54:40So
- 54:40first
- 54:41of
- 54:41all,
- 54:41our
- 54:42website
- 54:42is
- 54:43www.alvarezmarcel.
- 54:46c.
- 54:48I'll
- 54:48just
- 54:48spell
- 54:48that
- 54:49real
- 54:49quick.
- 54:50A
- 54:50L
- 54:50V
- 54:51A
- 54:51R
- 54:51E
- 54:52Z
- 54:52Alvarez
- 54:53A
- 54:53N
- 54:53D
- 54:54and
- 54:54then
- 54:54M
- 54:55A
- 54:55R
- 54:56s
- 54:56a
- 54:56l
- 54:56marcel-crg
- 54:59for
- 54:59consumer
- 55:00retail
- 55:01group.com
- 55:02you
- 55:02can
- 55:02also
- 55:02find
- 55:02us
- 55:03on
- 55:03LinkedIn
- 55:03very
- 55:03easily.
- 55:04Just
- 55:04search
- 55:04for
- 55:04Alvarez
- 55:05Marcel
- 55:05Consumer
- 55:05and
- 55:05Retail
- 55:06Group
- 55:07and
- 55:07follow
- 55:08us
- 55:08there
- 55:08or
- 55:08feel
- 55:09free
- 55:09to
- 55:09message.
- 55:10Awesome.
- 55:11Well,
- 55:11John,
- 55:12Ken,
- 55:12thank
- 55:12you
- 55:13so
- 55:13much
- 55:13for
- 55:13joining
- 55:13us
- 55:13today.
- 55:14It
- 55:14was
- 55:14a
- 55:14great
- 55:14discussion.
- 55:15If
- 55:15you
- 55:15want
- 55:15to
- 55:15watch,
- 55:16watch
- 55:16it
- 55:16back
- 55:17live.
- 55:18You
- 55:18can
- 55:18watch
- 55:18it
- 55:18on
- 55:18YouTube@YouTube.com
- 55:20omnietalkretail
- 55:21or
- 55:21you
- 55:21can
- 55:21find
- 55:21the
- 55:21audio
- 55:22replay
- 55:23of
- 55:23this
- 55:23podcast
- 55:23wherever
- 55:24you
- 55:24get
- 55:24your
- 55:25podcast.
- 55:25And
- 55:26until
- 55:26next
- 55:26week,
- 55:26on
- 55:27behalf
- 55:27of
- 55:27all
- 55:27of
- 55:27us
- 55:27at
- 55:28omnitalk,
- 55:28on
- 55:28behalf
- 55:28of
- 55:28Anne,
- 55:29producer
- 55:29Ella
- 55:30and
- 55:30myself
- 55:30and
- 55:31our
- 55:31friends
- 55:31at
- 55:31the
- 55:31A
- 55:31and
- 55:31M
- 55:32Consumer
- 55:32and
- 55:32Retail
- 55:32Group,
- 55:33as
- 55:33always,
- 55:33be
- 55:34careful
- 55:34out
- 55:34there.