Latest / Thursday Think Bites / Episode 24 - The most dangerous outages start as “Small, Safe Projects”
Transcript
- Prashanthi Nuthi: Friends, last weekend we accidentally cut off our neighbor's internet connection. It was just one small Saturday project where we wanted to lay down some stepping stones in the side of the yard. So we wanted to loosen the soil instead of just shoveling it. We thought we'll get this fancy from Home Depot. tilling machine What we thought was a very small half a day project We had to call the AT &T guy, the guy came over, we had to make sure all the things were up and running for our neighbors because we felt really guilty. As soon as we started tilling the ground, within 10 minutes we hit something. It was a small, ⁓ wire that was ripped into two. ⁓ was no marking. We never knew there was a wire that existed. we were just hoping that there's no impact. our neighbor's and boom, there it was. internet connection was down. turned a weekend outage for my And that's when it hit me. That's how our technology projects also happen. We think it's a very small project, a configuration change, a minor release. No dependencies, no risks. And boom, it results an outage that nobody Not because people are careless or negligent, but because no one could see that hidden cable. ⁓ one more thing I realized was maybe if we had dug the ground with shovel, we would have felt the wire and ⁓ outage could have been saved. ⁓ that hidden dependency. But because we used the machine, efficient, and powerful, ⁓ was no going back. ⁓ without awareness doesn't solve problem. It only accelerates it. ⁓ here's the microboost you today. ⁓ What is the next or activity you're planning to ⁓ Before you do ⁓ activity, ⁓ ask ⁓ what's hidden cable that nobody has talked ⁓ Remember, small can create impact. ⁓ we meet again next time, let's making impact.