How XEBO.ai Handles 20x More Complaints With AI
Anand Nigam, Co-Founder and Partner at XEBO.ai, joins Gina Gibson on The Tech Matchmaker Podcast to talk about building an AI native experience platform that's helping organizations rethink how they listen to customers, and how it's holding its own in Gartner's Magic Quadrant for Voice of the Customer Platforms.
In this episode, Anand shares:
🤖 How XEBO.ai trains its AI on a client's own historical complaint responses so it can answer customers in real time
📈 How one complaint management team of 12 agents now handles 20 times their original volume with no added headcount
🏆 XEBO.ai's…
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