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Milwaukee 911 Crisis and System Review | Milwaukee News
A 99-year-old woman in Milwaukee waited hours for help as a man attacked her — sparking outrage after a memo revealed call-takers ignored protocol. Two staff resigned; the dispatcher, who followed procedure, will get extra training. The department is launching a full review of systems, supervision, and tech safeguards — some already underway before this tragedy. Alderman Scott Spiker plans a public hearing to rebuild trust, demanding transparency by September 11. Confusion remains over dispatch timelines, with officials clarifying policy doesn’t require immediate unit response — but police…
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