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Q&A - Starting an Internal Training Program - Short #195
In this short Q&A episode, Bryan answers podcast listener Cooper's question about starting an internal training program. Eugene Silberstein has been on the podcast before to offer his perspective on this topic, which you can listen to HERE.
Bryan recommends a combination approach: instructor-led, hands-on, and self-paced learning, all deployed together. Hands-on learning often gets missed, and we can give inexperienced techs experience with some basic troubleshooting tasks or breaking down and reassembling things. The Socratic method can also be employed here; the instructor can ask their…
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