Latest / Big Talk About Small Business / Ep. 91 - Stop Blaming Burnout, Start Owning Your Career

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Ep. 91 - Stop Blaming Burnout, Start Owning Your Career · Big Talk About Small Business

• 0:00
  Speaker 1: If you can get the culture in your firm to have the majority being can-do people who get it, then you can put some of those average people into that and they become good.
• 0:12
  Speaker 1: Okay, it's just getting your business to that tipping point.
• 0:16
  Speaker 1: There's more good ones than there are bad ones, because if it's the other way, then you can take good people and put them into it and they go bad.
• 0:22
  Speaker 1: Then you can take good people and put them into it and they go bad, okay, hey.
• 0:29
  Speaker 1: Hey, I'm back again with my buddy, damn man.
• 0:32
  Speaker 2: Every time you kick me out as a co-host man.
• 0:35
  Speaker 1: Well, you are my co-host.
• 0:37
  Speaker 1: What are you talking about?
• 0:39
  Speaker 1: I said you're my buddy.
• 0:41
  Speaker 1: Okay, that's our level.
• 0:42
  Speaker 1: Yeah, come on.
• 0:44
  Speaker 1: I'm sorry, man.
• 0:44
  Speaker 1: Jeez your beard's looking good though, is it?
• 0:47
  Speaker 1: Yeah, thanks man.
• 0:49
  Speaker 1: You got that hip like five, six-day beard grip look that all the young guys have.
• 0:54
  Speaker 1: I'll just trim it up.
• 0:56
  Speaker 1: Yeah, I'm just glad you don't just let it go crazy going on in the neck.
• 1:06
  Speaker 2: No, no, you got to trim it up.
• 1:07
  Speaker 2: I hate that.
• 1:07
  Speaker 2: Cut it down.
• 1:07
  Speaker 2: Yeah, yeah, you look good man.
• 1:08
  Speaker 2: Thanks, man, you always do, though, thanks, I appreciate.
• 1:09
  Speaker 2: That's the only compliment I've gotten in, like the last month.
• 1:11
  Speaker 1: Well, that's the problem.
• 1:12
  Speaker 1: When you own your own business, you know nobody freaking gives you that is actually that is the topic.
• 1:19
  Speaker 2: Like people are like, say something nice and they're like, don't get a big head, I'm like there's no threat of me getting bloated up, no With arrogance, because like you're just constantly getting cut, you just get negative feedback Constantly, and then usually you know, I don't know.
• 1:37
  Speaker 1: I'm not saying that this is the case for everybody, but a lot of times you go home and then spouse does it to you too, because you're working all the time.
• 1:45
  Speaker 1: Okay, or distracted, or distracted, Even if you're not working, you're still like oh, that's right.
• 1:51
  Speaker 1: I can't believe my wife tolerates that so well.
• 1:55
  Speaker 1: Now she's gotten good at it.
• 1:57
  Speaker 2: She is so tolerant of me at this point.
• 2:00
  Speaker 2: Yeah, my wife does a good job too.
• 2:03
  Speaker 1: We're so fortunate there.
• 2:04
  Speaker 1: Yeah, my wife does a good job too it's, it's.
• 2:10
  Speaker 1: We're so fortunate, there, but hey, we're back again with another episode of that big ass.
• 2:15
  Speaker 1: Talk about my small business.
• 2:16
  Speaker 2: That should be a genius.
• 2:18
  Speaker 1: That was a good one oh lord, okay, um, so today, eric, we're going to talk about working for an entrepreneur.
• 2:26
  Speaker 1: Oh man, all right, I love this topic.
• 2:29
  Speaker 1: I do too.
• 2:30
  Speaker 1: I think it's such a great topic because, basically, I run into issues every single day related to this topic.
• 2:37
  Speaker 1: Yeah, you know, I mean, what the expectations are for people who work for people like us.
• 2:46
  Speaker 2: I can tell you what my expectation is.
• 2:48
  Speaker 2: Go for it.
• 2:49
  Speaker 2: Excellence, exactly Evolving, continuous excellence.
• 2:55
  Speaker 1: There's nothing wrong with that.
• 2:57
  Speaker 1: Nothing, nothing wrong with expecting that no, but I think a lot of people think there is.
• 3:02
  Speaker 1: Yeah, I really do.
• 3:04
  Speaker 2: But I think a lot of people think there is, yeah, I mean like I really do.
• 3:07
  Speaker 2: You know, there's this, there's this aura going around in society to where, like, we're concerned about people being burned out or tired or whatever it might be.
• 3:17
  Speaker 2: Oh, yeah, and you know, and I get it, there is a level of which you need to check yourself before you wreck yourself.
• 3:22
  Speaker 1: Right, yes, but, but Sam gave us a piece of data right here.
• 3:26
  Speaker 1: Oh yeah, yeah, 75 percent of gen z workers report burnout systems due to workplace stress.
• 3:31
  Speaker 2: Listen, here's the deal, man you rewind a hundred years.
• 3:35
  Speaker 2: There was no one talking about burnout.
• 3:37
  Speaker 2: I know that you were trying to survive and that's been the way it's been since the beginning.
• 3:41
  Speaker 2: Yeah, it has taken hard work to just survive and the problem is is that we start vacations.
• 3:48
  Speaker 2: We started this all back up, you know.
• 3:50
  Speaker 2: I mean that starts, you know, and then we we want more time off and we want balance and we want all these like recreational things.
• 3:56
  Speaker 2: But the reality is is that you rewind back and I mean, like dude, you were working to get food and working to get water and to not die in the next lightning, storm or flood.
• 4:08
  Speaker 1: But Eric, that's not today.
• 4:10
  Speaker 1: No, that's not the world we live in today.
• 4:12
  Speaker 2: I'm sorry to tell you, you know, I mean, life is pretty freaking easy when you look at it.
• 4:17
  Speaker 2: Right, I don't have to worry about what I'm going to eat.
• 4:19
  Speaker 2: Sure, I know.
• 4:21
  Speaker 1: Yeah.
• 4:21
  Speaker 2: I mean I would say everybody that's complaining about being burned out.
• 4:25
  Speaker 2: They're not worried about what they're eating.
• 4:27
  Speaker 1: Well, I do, whether I want to get ribs tonight or I want to go for a good steak.
• 4:31
  Speaker 1: Yeah, yeah, that's how much I worry about it.
• 4:35
  Speaker 1: No, you're right, but anybody that's working we're all survival, yeah.
• 4:39
  Speaker 2: Yeah, I got it.
• 4:40
  Speaker 2: They're not worried, right?
• 4:41
  Speaker 2: If they're going to be able to eat, sure, because you're working, you're earning, you can go buy your food, so your survival needs are being met, mm-hmm.
• 4:48
  Speaker 2: And so why are you working then?
• 4:51
  Speaker 2: But I think you have to attach your passion what you like to do, exactly, what you're excited to do.
• 4:58
  Speaker 2: That's the kind of career you need to get into, because that alleviates all this burnout.
• 5:03
  Speaker 2: Yes, burnout happens when you lose the vision and the purpose of why you are doing what you're doing Exactly.
• 5:09
  Speaker 2: And if you're in that, you know what you got to do Change jobs.
• 5:13
  Speaker 1: Yeah, I agree, I, a hundred percent agree.
• 5:16
  Speaker 1: Well, I think that's you know, it's such a great topic, um, and, like I said, I, you know, I it does cause a lot of problems.
• 5:27
  Speaker 1: Um, them, and I think it's interesting to me.
• 5:29
  Speaker 1: I'll use this as my LinkedIn Hall of Shame mention, which I've kind of dropped here for the show.
• 5:34
  Speaker 1: Yeah, need to bring that back.
• 5:35
  Speaker 1: Yeah, you do.
• 5:42
  Speaker 1: But you know, I put an article out on vacation time and how it's scheduled use what employee expectations are while they're on vacation.
• 5:53
  Speaker 1: Out on LinkedIn.
• 5:54
  Speaker 1: It was out in this white letter and last night one of my daughters even wrote a response to it.
• 5:59
  Speaker 1: Oh, wow, who's a professional and very successful woman.
• 6:03
  Speaker 1: She's like my vacation time is my vacation time.
• 6:06
  Speaker 1: That was a point of negotiation when I took this job.
• 6:09
  Speaker 1: Okay, because I'm like, hey, is it too much to ask for people to like look at their phone or email like a couple times a day when they're on vacation?
• 6:18
  Speaker 1: I don't think it is.
• 6:19
  Speaker 1: I always did it, yeah, okay, now people say, yeah, but you're the, you're the owner, you're the ceo rich, yeah, and I'm, I'm the employee.
• 6:28
  Speaker 1: Act like one.
• 6:30
  Speaker 1: Guess what?
• 6:31
  Speaker 1: Maybe we'll make you an owner, maybe you'll own your own business someday.
• 6:35
  Speaker 1: Maybe you'll develop the habits that actually allow you to be successful, if you ever do.
• 6:40
  Speaker 1: How's that?
• 6:41
  Speaker 1: Prove it before you get it?
• 6:42
  Speaker 1: Baby, yeah, I mean, of course, it's my own daughter.
• 6:44
  Speaker 1: I had to be sensitive to her needs and she's.
• 6:47
  Speaker 1: She works hard, she's got two kids, you know, and in a significant professional job.
• 6:53
  Speaker 1: Yeah, but, um, just built a beautiful new seven-figure house.
• 6:58
  Speaker 1: We're out there on father's day.
• 6:59
  Speaker 1: It's fantastic.
• 7:00
  Speaker 1: I'm so proud of her.
• 7:01
  Speaker 1: But anyway, um, I do want to say to people you've got to get tuned in, for god's sakes, and be responsive and do the extra things.
• 7:15
  Speaker 1: Here's another point that sam gave us.
• 7:17
  Speaker 1: Thank you, sam, thanks, she's, she's wonderful, she's good.
• 7:21
  Speaker 1: Many employees are assigned tasks outside of their job descriptions.
• 7:27
  Speaker 1: 77% are asked to take on additional responsibilities weekly and 36% face these requests daily.
• 7:35
  Speaker 1: And that's from Live Career Hidden Costs of Extra Work livecareercom.
• 7:40
  Speaker 1: 93% of employees report experience burnout, experiencing burnout due to workload creep.
• 7:48
  Speaker 1: What do you think about that?
• 7:50
  Speaker 1: As a small business founder owner, what do you think about?
• 7:55
  Speaker 2: that Like listen, I hate job descriptions.
• 7:57
  Speaker 2: It's like the people have to understand.
• 8:02
  Speaker 2: Employees need to understand that a lot of this stuff that we expect from an employer is based upon massive corporations over decades worth of time.
• 8:15
  Speaker 1: Okay, that have tons of resources.
• 8:17
  Speaker 2: Tons of resources.
• 8:18
  Speaker 2: There are a number and a huge freaking mess of folks, right, right, but that does not apply to small business, exactly.
• 8:27
  Speaker 2: It does not apply to entrepreneurship, it doesn't apply to most businesses, no, you know, and so you need to be able to approach and be employed when you're with a small business with the expectation of wanting to grow, wanting to excel in that trade of what you're going into and you have the opportunity, your ceiling has been lifted up tremendously, at a much faster pace.
• 8:53
  Speaker 2: Absolutely.
• 8:54
  Speaker 2: All we ask is that you just improve, exactly.
• 8:57
  Speaker 1: Just get better.
• 8:58
  Speaker 1: You know what, though?
• 8:59
  Speaker 1: Just when you say that, it became perfectly clear to me.
• 9:02
  Speaker 1: Here's an analogy.
• 9:03
  Speaker 1: When you say that it became perfectly clear to me, here's an analogy.
• 9:06
  Speaker 1: Okay, yeah, the.
• 9:06
  Speaker 1: The analogy is that when your work is an employee in a entrepreneurial organization small business, either one like you or I might have yeah, Um, you are essentially self-employed.
• 9:27
  Speaker 1: I think you need to think about it like this.
• 9:28
  Speaker 1: So if you had a new business, how do you get ahead with your own new business?
• 9:30
  Speaker 1: Do you get there by saying to a client oh, we don't do that, right?
• 9:34
  Speaker 1: Okay, no, we shut down at five, oh one and we're done.
• 9:38
  Speaker 1: And if you call me customer After five o'clock, you can forget hearing from me until Monday when I get back in the office.
• 9:46
  Speaker 1: Does it work like that?
• 9:47
  Speaker 1: No, I mean, you could try that.
• 9:50
  Speaker 1: It's probably not going to be very successful, right?
• 9:52
  Speaker 1: So what do you do?
• 9:53
  Speaker 1: You broaden the things that you're willing to do.
• 9:55
  Speaker 1: You provide extra services.
• 9:58
  Speaker 1: You make yourself available to be very service oriented.
• 10:02
  Speaker 1: You respond quickly.
• 10:04
  Speaker 1: Now think about the qualities that would make you successful in your own business.
• 10:08
  Speaker 1: Apply that as to yourself as an employee.
• 10:11
  Speaker 1: How's that for an idea?
• 10:13
  Speaker 2: No, it's a total.
• 10:14
  Speaker 2: I mean, that's exactly the way it needs to be.
• 10:15
  Speaker 2: You know the reason why as a small, if I have a client that asks, and requests, outside of hours, extra, additional stuff, there is a negotiation there, right?
• 10:25
  Speaker 2: I mean number one.
• 10:26
  Speaker 2: My perspective.
• 10:27
  Speaker 2: Perspective is if you're my client and you ask for something additional, 90 of the time yes is going to be the answer because I am here to serve you and bring you value for the dollars that you're exchanging for me.
• 10:42
  Speaker 2: I want the money, you want the service or the product Period.
• 10:46
  Speaker 2: That's the point.
• 10:47
  Speaker 2: If you need a little extra, I'm going to do a little extra.
• 10:49
  Speaker 2: Now, if you become out of line, right, and you're asking for me to do something way beyond scope, that's going to cost me all kinds of extra dollars and extra investment, then we're going to negotiate and figure out a good price for that Right.
• 11:02
  Speaker 2: Figure out a good price for that Right, fair Right.
• 11:04
  Speaker 2: But you know I'm not going to try to retire all in one.
• 11:06
  Speaker 2: I'm certainly not going to say this isn't what I do and that you would never say that.
• 11:10
  Speaker 1: No, that that's the whole point.
• 11:11
  Speaker 1: I mean, it's like so somehow we've got to get across that.
• 11:16
  Speaker 1: Are there, I guess?
• 11:17
  Speaker 1: Are there employers who exploit people or take advantage of them in a job?
• 11:22
  Speaker 1: I'm sure they exist.
• 11:23
  Speaker 1: Okay, if you find yourself, if you're an employee and you find yourself in that situation, neither Eric nor myself would say stay there, okay, move out.
• 11:32
  Speaker 1: They don't recognize you, they don't appreciate you, they exploit you, move out.
• 11:36
  Speaker 2: That's not so few circumstances like that really really truly exist, especially in small business.
• 11:42
  Speaker 2: I know Like I have run across some really bad owners that just have.
• 11:47
  Speaker 2: They don't appreciate human beings.
• 11:51
  Speaker 2: No, they're selfish, they're narcissists.
• 11:53
  Speaker 2: You know like, yeah, you know and you'll come across those, but you have to get out of that situation Exactly.
• 11:59
  Speaker 2: But most of the time it's folks that come into a realm like the.
• 12:04
  Speaker 2: They have an expectation of a massive conglomerate organization working for a small business.
• 12:09
  Speaker 2: They want the whole and guess what?
• 12:12
  Speaker 2: They came to the small business because their ambition was to feel more free and to have a better culture experience.
• 12:19
  Speaker 1: A better connection with their fellow, with their supervisor, with the customer, whatever right, they want the cake and the icing?
• 12:28
  Speaker 1: No, I hear you.
• 12:29
  Speaker 1: Yeah, well, it may work that way.
• 12:31
  Speaker 1: If you work hard enough and you think like an owner, eventually you may be the owner.
• 12:35
  Speaker 1: Yeah, I totally agree with that.
• 12:37
  Speaker 1: That's the thing I mean.
• 12:39
  Speaker 1: But yeah, you're absolutely right.
• 12:41
  Speaker 1: I mean that's why I hate books like Good to Great.
• 12:45
  Speaker 1: I mean, I hate to say it.
• 12:46
  Speaker 1: Okay, I know it's a bible for people.
• 12:48
  Speaker 1: Look at the organizations featured.
• 12:51
  Speaker 1: They're mega corps, mega organizations.
• 12:53
  Speaker 1: They're not all, even corporations that have billions of dollars to work with and 20 to 50, 80 years of inertia.
• 13:02
  Speaker 1: Yeah, we're not that.
• 13:03
  Speaker 1: We're small companies.
• 13:04
  Speaker 1: We're fighting, we're scrapping.
• 13:06
  Speaker 1: We're just like the employee out there, yeah, okay, fighting and scrapping, trying to make something big happen.
• 13:12
  Speaker 2: Yeah, trying to take care of our family, trying to take care of other people, trying to improve the community.
• 13:17
  Speaker 2: Yes, trying to innovate and improve society.
• 13:21
  Speaker 2: You know, and I think, what a lot of this whole principle comes down to me, honestly, and and I'm saying this for myself I get tired.
• 13:29
  Speaker 2: I'm a human.
• 13:30
  Speaker 2: I get tired, I get stressed out.
• 13:32
  Speaker 2: I I want to run away, I get scared, you know I have all the same emotions.
• 13:38
  Speaker 2: Everything everybody else does, we all do, yeah, but I have seen that as I got older, that my, my responsibility is to take care of my own business, flow ahead anyway.
• 13:49
  Speaker 2: Exactly, if I'm freaking, feeling, anything like that, I go figure it out and I show back up, yep, and if I start really losing it, I mean like, dude, there's times I've been depressed.
• 13:59
  Speaker 2: There's times I mean like seriously depressed.
• 14:01
  Speaker 2: There's times that I've been really sad.
• 14:03
  Speaker 2: There's times I'm really excited.
• 14:04
  Speaker 2: Right, there's times that I've been really sad.
• 14:05
  Speaker 2: There's times I'm really excited.
• 14:06
  Speaker 2: Most of the time, 90% of the time, I'm either scared, depressed, discouraged, beaten down, slapped around, you know, I mean, just live in that.
• 14:15
  Speaker 2: But the thing is is I know that I have a responsibility, right, I have an ambition.
• 14:21
  Speaker 2: Yes, I know that I need to push through and I trying to.
• 14:26
  Speaker 2: I'm trying to have goals.
• 14:26
  Speaker 2: I have goals.
• 14:27
  Speaker 2: I'm trying to improve.
• 14:28
  Speaker 2: Sure, myself, like I have to adapt, I have to learn.
• 14:31
  Speaker 2: I'm accountable to all of it, yes, you know.
• 14:33
  Speaker 1: And so I think that it really comes down to every individual and the satisfaction you get when you accomplish that makes that sacrifice, makes those hills that you had to traverse.
• 14:44
  Speaker 1: It's called worthwhile.
• 14:45
  Speaker 2: it's called honor and liberty.
• 14:46
  Speaker 2: Yeah, all these values and virtues that every human is told that.
• 14:51
  Speaker 1: Oh no, that's the thing when you miss all that and all you think about is just personal gratification, like what car you're going to get where you're going on vacation, or how much heated and cooled square footage you're going to have in your next drywall palace or whatever.
• 15:06
  Speaker 1: It's not gratifying it's.
• 15:09
  Speaker 2: It's not, because, even if you gave somebody okay, what a lot of times folks do is that they're going for a goal of being happy, right, and everybody, for the most part, is not happy.
• 15:21
  Speaker 2: I don't believe that people are supposed to necessarily be happy.
• 15:24
  Speaker 2: Certainly not all the time, certainly not all the time and not a majority of the time.
• 15:29
  Speaker 2: Right, like in what?
• 15:30
  Speaker 2: In what element did we ever decide that we all should be happy?
• 15:35
  Speaker 2: I don't know where that is.
• 15:36
  Speaker 2: That came.
• 15:37
  Speaker 2: That came from fairy tales and songs and poetry like 1960s psychology.
• 15:42
  Speaker 1: I don't know where that came from right.
• 15:44
  Speaker 2: But I think, yeah, like everybody's, like you, I'm striving to be happy, and that happy equals having money, having things, having this happy family, everybody's healthy, everything's perfectly well.
• 15:56
  Speaker 2: It's not.
• 15:57
  Speaker 2: It's the opposite, it's a struggle.
• 16:00
  Speaker 2: You're surviving, you're thriving, you're trying to get ahead, you're trying to impact.
• 16:12
  Speaker 1: You're trying to get ahead, you're trying to impact, you're trying to do things exactly.
• 16:14
  Speaker 1: It only comes from doing.
• 16:15
  Speaker 2: Do we always come back to this?
• 16:15
  Speaker 2: We do, it's it because it's true.
• 16:16
  Speaker 2: It's the kernel.
• 16:16
  Speaker 2: All right, it is the kernel.
• 16:17
  Speaker 2: And I and I actually like, when I have folks, that when I have people on my team and I can see that they're struggling, like they're not improving, they're not driving forward, they don't have vision, they're in a in a in this realm of passivity and complacency and negativity, yeah, and they bring it across wherever they go.
• 16:38
  Speaker 2: It's like their pick pin man.
• 16:39
  Speaker 2: They just got dust falling around.
• 16:41
  Speaker 2: Yep, I'm genuinely sad for those people because they don't even know that they're stuck in this world of an expectation of happy or I need to be here and this is the perfectly balanced life, and so they don't push themselves.
• 16:58
  Speaker 2: They're leaving so much progress in the graveyard.
• 17:03
  Speaker 2: It's sad.
• 17:04
  Speaker 1: You know it is sad, it's a waste of potential.
• 17:07
  Speaker 1: Totally.
• 17:08
  Speaker 1: It's like my first boss out of grad school, mike lattice.
• 17:11
  Speaker 1: You know you've all heard about the peter principle, where people rise to their level of incompetence.
• 17:16
  Speaker 1: Yeah, his was the paul principle.
• 17:19
  Speaker 1: All the people who do not achieve their real potential, he goes.
• 17:24
  Speaker 1: Well, what about the paul principle?
• 17:25
  Speaker 1: Yeah, okay, for all those who exceed their potential.
• 17:28
  Speaker 1: There's a lot more of them out there who don't reach their potential because they're not going for the brass ring.
• 17:35
  Speaker 1: They're not doing the things that lead to extraordinary success and accomplishments.
• 17:41
  Speaker 1: Right, that's right, you know it's.
• 17:44
  Speaker 1: It's pretty interesting.
• 17:45
  Speaker 1: One of the companies I'm associated it's pretty interesting one of the companies I'm associated with and and one of the partners in our ceo, put out recently a code of conduct for employees, and you know it was pretty interesting.
• 17:57
  Speaker 1: Okay, some of the points were related to things like if you're a salaried employee, it doesn't't mean your job ends, you know, at five o'clock, right, we expect you to be responsive to calls, emails, texts etc.
• 18:15
  Speaker 1: You know things like that.
• 18:17
  Speaker 1: There was very little response to that.
• 18:19
  Speaker 1: Ok, today you put out a second one related to the code of conduct, all in response to emails that you know you got to respond.
• 18:29
  Speaker 1: You got to say you got it.
• 18:30
  Speaker 1: You got to answer the question that was asked of you or provide the information that was asked of you.
• 18:34
  Speaker 1: And speed is important because there are things that are out of our control and we're trying.
• 18:40
  Speaker 1: The sooner we can respond to them, the better off we're going to be.
• 18:43
  Speaker 1: Yeah, right, yeah.
• 18:44
  Speaker 1: Or we can respond to them, the better off we're going to be yeah, right, yeah.
• 18:46
  Speaker 1: It's just interesting the lack of response to that, like people saying, yeah, I agree with that Way to go.
• 18:54
  Speaker 1: Instead, they're all like, oh, wait a minute, what?
• 18:56
  Speaker 1: I'm supposed to work beyond 501.
• 18:59
  Speaker 1: I'm at 501.
• 19:00
  Speaker 1: I'm checked out, you know Well, you want me to respond to emails.
• 19:05
  Speaker 1: I'm busy here today.
• 19:05
  Speaker 1: I can't.
• 19:06
  Speaker 1: I'm so busy I can't respond.
• 19:07
  Speaker 1: It's like that's such bullshit.
• 19:10
  Speaker 1: It is think of how much we do and all the plates that we spin in the air simultaneously and anyway, I mean I people tell me.
• 19:20
  Speaker 1: When I tell them all I do, they're like I don't believe that yeah they don't believe it.
• 19:25
  Speaker 1: They don't even believe it's possible, but it is and you can still respond.
• 19:30
  Speaker 2: You are the fastest responder.
• 19:33
  Speaker 1: But I mean, it's just there's.
• 19:34
  Speaker 1: Things are within people's control to do.
• 19:37
  Speaker 1: They've got to make that sacrifice, that effort, when they work for people like us If they want to get ahead, if they want to be satisfied, if they want to become owners, if they want to have their own thing someday yeah and want to just succeed?
• 19:53
  Speaker 2: Yes, and what we mean.
• 19:55
  Speaker 2: So I think that, okay, if you're listening, you're a small business owner.
• 19:58
  Speaker 2: Yeah, how do we get that?
• 19:59
  Speaker 2: Yeah, you have to hire that way.
• 20:01
  Speaker 2: Right, like you have to investigate the attitude.
• 20:04
  Speaker 2: You have to investigate the, the values and the vision and the ambitions of the individuals, right, like I mean, yes, you're right, and that's a hard thing to peel back.
• 20:14
  Speaker 2: Like I mean, I've been fooled more times than I've been.
• 20:17
  Speaker 2: Oh, I know that I've landed correctly.
• 20:18
  Speaker 2: Now I have found, I mean, I have people on my team that are like high achievers man, like I can I it actually it gives me the greatest satisfaction in the world when I have somebody like I have them here at podcast videos that have a few of them that are just like dude, I can depend on them Like I feel part of their team.
• 20:38
  Speaker 2: I don't feel like an owner, I feel like I'm part of this team.
• 20:42
  Speaker 1: Of course, you know why, though.
• 20:43
  Speaker 1: Well, I'll say a couple of things.
• 20:45
  Speaker 1: One is you're in the trenches, just like them.
• 20:48
  Speaker 1: That helps.
• 20:49
  Speaker 1: Then you identify those people they feel like you're working hard to, you know, and the other thing that you've done is you don't I mean, I know most of the people you have here, right, right, most of them did not have the qualifications for the job they're in.
• 21:06
  Speaker 1: If you looked at it on paper, yeah, yeah, okay, but it's the character, character, man, it's the intelligence, it's the personality, it's the give a crap man, right, that, that's what they have and that's what you invest in, and then the stuff that they need to figure out.
• 21:27
  Speaker 1: It's not that hard, especially now with AI.
• 21:30
  Speaker 2: You know, I don't know about AI shit, but I mean, but the reality is it's level set everything Like you don't have to be a 30-year veteran in an industry to know how to do stuff.
• 21:41
  Speaker 2: All you got to do is ask, just ask the question and figure it out right, and I mean if you have an attitude to achieve and to grow and to be part of a team and you see your peers right like and here's the other thing I've actually been on this rampage lately.
• 21:56
  Speaker 2: The saddest thing to me is when you have a person that is complacent, passive, looking always like they're stressed, they work so hard on figuring out how they can don't have to work.
• 22:10
  Speaker 2: Right, as if, as if, even if they attain that goal, that they're going to be happy, which they won't be.
• 22:18
  Speaker 2: Yeah, because no one that really doesn't work.
• 22:22
  Speaker 2: I've yet to meet one person in my entire life that doesn't work.
• 22:25
  Speaker 2: That's happy.
• 22:26
  Speaker 2: No, I agree with that.
• 22:27
  Speaker 2: They have the same problems and a lot of times are multiplied Right, because they have no more self-confidence, no self-esteem, they're depressed, they are lost, they have no purpose, they have no identity anymore.
• 22:40
  Speaker 1: It's almost like being a criminal.
• 22:41
  Speaker 1: Okay, you're seeking the easy way out.
• 22:44
  Speaker 1: Okay, you steal your money.
• 22:45
  Speaker 1: Yeah, you steal your money, yeah you steal your.
• 22:48
  Speaker 2: Yeah, you know it is.
• 22:49
  Speaker 2: It's like stealing.
• 22:50
  Speaker 2: It is stealing from yourself.
• 22:51
  Speaker 2: Yes, you're stealing all the things that are that give you that sense of achievement.
• 22:57
  Speaker 2: Yes, honor that all those things, yes, and but anyway, like the, you know, the one thing that I've been noticing about this is the bad part about a person that is in that mindset.
• 23:10
  Speaker 2: It's not what they only do to themselves, what they're doing to their peers that are right next to them.
• 23:17
  Speaker 2: Yes, it's a shame.
• 23:18
  Speaker 2: You got a person over here who's achieving, coming to work, that's passionate, that was driven, that wants to accomplish and do things, and then they got a peer over here that doesn't report to them.
• 23:28
  Speaker 2: Right, you know that's complacent and all this kind of stuff.
• 23:31
  Speaker 2: A they're spilling out negative energy, yep, and this person is dragging them along, and all the while.
• 23:37
  Speaker 2: Person B the passive person that's looking for vacations and get paid more money, by the way, is literally risking and damaging person.
• 23:48
  Speaker 2: You know A's potential and they're keeping them from getting paid more.
• 23:53
  Speaker 1: They're keeping other people.
• 23:54
  Speaker 1: They want to see them, they want to drag them down.
• 23:56
  Speaker 1: Yes, it's the whole thing.
• 23:58
  Speaker 2: Okay, misery loves company, dude.
• 24:00
  Speaker 2: It's that whole principle.
• 24:01
  Speaker 2: It's just like being in freaking grade school again yeah, if I'm ugly and you're beautiful, I'm going to tell you that you're ugly so that I feel better about myself.
• 24:10
  Speaker 2: Exactly, it's all about self-esteem and all this crap, man, that I'm born with, yeah, and that we don't investigate.
• 24:17
  Speaker 2: You know, I know, and it's actually like I've seen it, like it makes me, you know, and it makes me very like, just upset to see that person.
• 24:29
  Speaker 2: They don't even realize the circle of hell that they're creating for not only themselves, but their family, their peers, their friends, everybody.
• 24:39
  Speaker 2: It's just negativity.
• 24:41
  Speaker 2: But all the while, they get to be in a survey and complain, yeah, I know, which gives them Well, it gives them this confidence that they're right.
• 24:51
  Speaker 1: When I saw this data that Sam put together for us about the 77% and the 95% are burnout from these extra requests, or 93% and the 75% of Gen Z's that are burnout due to workplace stress, all I can think about is give me the 7%, give me the 25%.
• 25:10
  Speaker 1: Okay, I don't even want those other ones.
• 25:13
  Speaker 1: There's very little we can do to change them.
• 25:16
  Speaker 1: Their, their personality and their, their mentality is a function of what they've experienced up to the point that they come into our organizations.
• 25:26
  Speaker 1: Okay, yep, you know.
• 25:28
  Speaker 1: Can some of them change their lives?
• 25:30
  Speaker 1: Yeah, can some meth addicts?
• 25:32
  Speaker 1: Yeah, stop being meth addicts.
• 25:35
  Speaker 1: They can, but it's rare, right, it's super rare.
• 25:39
  Speaker 1: Okay, it's the same kind of thing.
• 25:42
  Speaker 1: I don't even it's.
• 25:43
  Speaker 1: I think where the problem we have is small businesses is being quote heartless enough to run those bad apples off fast enough.
• 25:53
  Speaker 1: Instead, we feel obligated, thanks to hr and everybody else.
• 25:57
  Speaker 1: Yeah, it's just been months and months, or years even trying to turn them into something that they're not.
• 26:05
  Speaker 2: I'm on the team.
• 26:06
  Speaker 2: That's a great topic for the entrepreneur right there, because it's even relative to me.
• 26:11
  Speaker 2: There are folks that behave this way that I continually invest in.
• 26:18
  Speaker 2: I know it takes mental energy, real money real time, of course, and I've had the same conversation over and, over and over again in a hundred different ways, but yet somewhat, somehow in me and maybe this is, this is your sense of responsibility for them yeah you're taking, I want them like if you would just get a different.
• 26:39
  Speaker 2: If you've been freaking like I, don't do you need to listen to affirmations while you, so you wake up and you go.
• 26:45
  Speaker 2: Wait a minute.
• 26:46
  Speaker 2: I'm alive, I'm breathing, I have a responsibility, I'm worthy, I got nothing to complain about.
• 26:50
  Speaker 2: I got nothing to complain about.
• 26:51
  Speaker 2: Everything's good.
• 26:52
  Speaker 2: I just slept in air condition all night.
• 26:54
  Speaker 2: I'm not cold, I'm not hot, I got food.
• 26:56
  Speaker 2: Show up to work and just do your work, and I'm going to go to my grave not believing that that's just the way it is.
• 27:11
  Speaker 2: Yeah, like I.
• 27:13
  Speaker 2: I I guess that's what's driving me is like I got to.
• 27:16
  Speaker 1: You want to keep showing the world that that doesn't have to be the case.
• 27:19
  Speaker 1: It's the same thing that motivates you to start these businesses.
• 27:23
  Speaker 1: It's like I want to show the world.
• 27:24
  Speaker 1: I think I can't do it or this won't work.
• 27:26
  Speaker 1: I'll show up, right, I guess.
• 27:29
  Speaker 2: So it's yeah, I get it, because if you can't, I have seen people make the adjustment.
• 27:33
  Speaker 2: I have seen, I know, and it's very few, but what they do, that's their lives changed forever.
• 27:39
  Speaker 1: Well the.
• 27:39
  Speaker 1: Thing is lives around them are changed.
• 27:41
  Speaker 1: If you can get the culture in your firm to have the majority being can-do people who get it, then you can put some of those average people into that and they become good okay.
• 27:54
  Speaker 1: It's just getting your business to that tipping point.
• 27:57
  Speaker 1: There's more good ones than there are bad ones, because if it's the other way, then you can take good people and put them into it and they go bad Right, just like you said.
• 28:06
  Speaker 2: So, true, man, it's that pendulum man and, as the entrepreneur, guess what?
• 28:11
  Speaker 2: You have to show up and you're the one that's pushing and pulling this and it's this.
• 28:17
  Speaker 2: You know, it's funny.
• 28:19
  Speaker 2: It's like it's not the financial books that are very reasonable and logical, it's not the marketing plans and all this other stuff.
• 28:26
  Speaker 2: It's that soft skill, that sense of where that pendulum and how do you navigate that?
• 28:32
  Speaker 2: But it's such a like when you see strong leaders, they have the ability to do that.
• 28:39
  Speaker 2: I think immediately just of Sam Walton yeah, his ability to just drive people to be better than who they are when they showed up.
• 28:46
  Speaker 2: And the elite.
• 28:46
  Speaker 2: He was great at that, so good at just inspiring and campaigning constantly and it worked, I know.
• 28:54
  Speaker 2: And the same thing has happened with all these major businesses when they started, sure, and that's why it's so hard for the culture we're in with this.
• 29:03
  Speaker 2: You build a pitch deck, you get investment and then you start Two years later, you're rich, you're, you're done, you're out like the and nobody knows what it really was.
• 29:13
  Speaker 2: But it's this, there's this core team that's built and you have somebody or a group of people, yeah, that are just anxious to freaking, achieve and win.
• 29:21
  Speaker 2: Yes, they want to win, yes, yes, and you don't have to have.
• 29:25
  Speaker 1: You know, go ahead.
• 29:26
  Speaker 1: No, no, I'm sorry, I didn't mean to cut you off.
• 29:29
  Speaker 2: You were saying so you don't have to in a company, have a hundred percent of them everybody's winners.
• 29:33
  Speaker 2: I don't, you're not gonna find it right.
• 29:35
  Speaker 1: Yeah, and there are jobs, there's always gonna be a low performers.
• 29:38
  Speaker 1: When you get out of the one low performer, another one will immediately take their place.
• 29:42
  Speaker 1: Yeah, do you know that there have been studies done on that too?
• 29:46
  Speaker 2: And I mean there's functions that don't really require and you don't have to pay.
• 29:50
  Speaker 2: You know like you can find people that just show up to work and leave and that's their life, that's their happiness.
• 29:56
  Speaker 2: Yeah, that's some of those, but the thing that those people do is they don't bring negative energy to the company.
• 30:01
  Speaker 1: Yes, that's not acceptable, no matter what Exactly.
• 30:02
  Speaker 1: Yes, that's not acceptable, no matter what Exactly.
• 30:04
  Speaker 1: Yeah, I think you're right on with that.
• 30:07
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• 30:16
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• 30:17
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• 30:22
  Speaker 1: You know, I think again.
• 30:23
  Speaker 1: I always seem to bring it back to sports analogies and I'm not even a big fan of of spectator sports.
• 30:31
  Speaker 1: Right, I'm a guy, I'm be.
• 30:33
  Speaker 1: I always said I don't want to watch, I want to play.
• 30:35
  Speaker 1: Yeah, man, okay.
• 30:37
  Speaker 1: So I'm a player, I'm not a watcher.
• 30:39
  Speaker 1: Same bro look.
• 30:41
  Speaker 1: So yeah, we play, we'll break it, we.
• 30:44
  Speaker 1: But if you look at teams, they don't.
• 30:48
  Speaker 1: They understand this.
• 30:50
  Speaker 1: Ok, sports teams they're not.
• 30:52
  Speaker 1: The coach is not going to tolerate somebody who's polluting the minds of others there.
• 30:57
  Speaker 1: They're going to make their efforts to turn it around, but it's not going to last very long and they're they're off the team.
• 31:02
  Speaker 1: We're going to put somebody else in.
• 31:04
  Speaker 1: Okay, you know, not everybody makes it.
• 31:08
  Speaker 1: I just think we've all got this attitude.
• 31:10
  Speaker 1: Well, it's hard to find people.
• 31:12
  Speaker 1: Okay, it's an employee-driven labor market and we got to be nice to everybody.
• 31:18
  Speaker 1: We want to be like a family here, you know.
• 31:22
  Speaker 2: You want to be like a sports team.
• 31:23
  Speaker 2: I want to be like a sports team that has the first string.
• 31:25
  Speaker 2: They start, yeah, with the winning team.
• 31:27
  Speaker 2: I might have some backups, but they're out as soon as I get a better backup.
• 31:32
  Speaker 2: That's just because we're here to freaking win Exactly, and some people last a long time right.
• 31:40
  Speaker 2: Yeah, some people play for 10, 15 years.
• 31:42
  Speaker 2: Yeah, exactly, sometimes they go to different teams, they recruit off, they're moving around.
• 31:47
  Speaker 2: But the thing is, is every player that comes like there's somewhere that this employee mindset has gotten mixed up, that they're not playing on a sports team, like they're not joining a company to help the company win, and that you have to perform and you have to grow and be better every single day for the company, for the team, to win.
• 32:09
  Speaker 2: Yeah, so now that it's gotten mixed up to where it's, it's a freaking it's.
• 32:13
  Speaker 2: You know it's, it's, it's.
• 32:15
  Speaker 2: It's not even about the win well, it's no, it's like.
• 32:19
  Speaker 1: I think I think a big part of the problem is and again, I always go back to this it's the whole idea of open book management.
• 32:26
  Speaker 1: And because the presumption is that, oh, you own your business, you're rich, you can afford to do this, you can afford to pay me whatever you want.
• 32:37
  Speaker 1: Uh, yada, yada, yada.
• 32:40
  Speaker 1: Okay, because I'm being exploited and I deserve to cheat because, if I can, all I I'm doing.
• 32:48
  Speaker 1: You're cheating.
• 32:49
  Speaker 1: Yeah, you're already cheating this business.
• 32:50
  Speaker 1: Yeah, you're, and you're cheating me.
• 32:52
  Speaker 1: Okay, so I'm going to cheat.
• 32:54
  Speaker 1: I mean, these are some of the attitudes that exist out there and and it's you know, I liken it to in Fayetteville.
• 33:02
  Speaker 1: The presumption of the mass of the citizenry, certainly the most vocal ones in the city staff, is if you're a real estate developer, you're rich, you're evil.
• 33:11
  Speaker 1: All you want to do is, um, rape the land and maximize your profitability.
• 33:17
  Speaker 1: Okay, right.
• 33:18
  Speaker 1: And that's not the case with nine out of 10 developers.
• 33:22
  Speaker 1: I know they want to build something, they want something cool there that they can say that's I did, that.
• 33:28
  Speaker 1: I helped make this town what it is.
• 33:31
  Speaker 1: Yeah, I made this a better place.
• 33:33
  Speaker 1: Okay, that's what's motivating them, just like business owners.
• 33:37
  Speaker 1: Yeah, okay, yeah and so, but if that's the presumption of people, then that makes it very difficult to get them to change their behavior and their attitudes to one of thinking like a business owner and advancing the organization to win and make themselves win 100%.
• 34:00
  Speaker 2: And I think that when we're wrapping up this episode, right like there's I love this last bullet point, like identifying organizational health indicators, right.
• 34:09
  Speaker 2: So this whole discussion that we've had, yeah, how do you identify when this pendulum where it's at in the process, like as a business owner, and how do you get to that winning team?
• 34:23
  Speaker 2: How do you get you mentioned open book management like that's a tactical thing to get to a winning team?
• 34:25
  Speaker 2: How do you get you know you mentioned open book management like that's a that's a tactical thing to get to a winning team.
• 34:28
  Speaker 2: Sure, but to identify it, it is.
• 34:31
  Speaker 2: There is a sixth sense.
• 34:33
  Speaker 2: I think that a lot of business owners either have or they develop over time and a lot of times, like in my experience has been, I had to go through experiences to now see the sparks that lead to forest fires.
• 34:46
  Speaker 2: Yes, you know, but I think that when we talked about earlier, like how you interview and bring people on the team, right, that's critical.
• 34:55
  Speaker 2: You can't think as a big business.
• 34:55
  Speaker 2: You can't be a small business owner and think people on the team Right, that's critical.
• 34:57
  Speaker 2: You can't think as a big business.
• 34:58
  Speaker 2: You can't be a small business owner and think like a major corporation, right?
• 35:01
  Speaker 2: You?
• 35:02
  Speaker 1: can't.
• 35:02
  Speaker 1: Here's your job description for an admin assistant to you.
• 35:06
  Speaker 1: Do A, b, c, d, e and F Right.
• 35:08
  Speaker 1: It just doesn't work.
• 35:10
  Speaker 2: When I talk to people about a job in a small business, like I'm like, listen, like I'm like, listen, like I'm gonna.
• 35:16
  Speaker 2: This is kind of the core of what I'm hiring you to do.
• 35:18
  Speaker 2: But you but you need to know like I will be asking you for all kinds of stuff and you should do anything and everything that's needed to make sure that this company, yes, is successful.
• 35:27
  Speaker 2: Yes, yes, do you understand that?
• 35:29
  Speaker 2: Yeah, yeah, I get, I'm in.
• 35:31
  Speaker 2: Okay, great, I set an expectation with you both.
• 35:33
  Speaker 2: Get it right, you know, and then you're at you.
• 35:35
  Speaker 2: You're interviewing about attitude, you know, asking about ambition, all those types of things.
• 35:39
  Speaker 2: But then when they come in and they're working, you should be able to be, you need to be attuned to your people, like, like you need to watch their expression, how they're walking in, how often are they skipping out a little bit early?
• 35:52
  Speaker 2: You know, and you have to address things on the side.
• 35:55
  Speaker 2: You taught me this.
• 35:57
  Speaker 2: We don't have freaking employee reviews every six months.
• 36:03
  Speaker 2: If I see a problem, we address the problem Right then, and there you don't need to prepare and all this kind of stuff.
• 36:10
  Speaker 2: Right In most circumstances.
• 36:12
  Speaker 2: Yes, exactly.
• 36:13
  Speaker 1: No, you're right on with that, Because you can check it.
• 36:15
  Speaker 1: Everything needs to move faster.
• 36:17
  Speaker 1: We've got to be involved with our business to see this kind of stuff right.
• 36:22
  Speaker 2: That's.
• 36:22
  Speaker 2: That's a huge point right there.
• 36:23
  Speaker 2: Yeah, you gotta be at the business, working in the business, talking to the team, calling folks, emailing folks having meetings and sensitive to what you're seeing.
• 36:33
  Speaker 1: You know passive, aggressive responses, like I sent somebody an idea for something and they don't respond at all.
• 36:40
  Speaker 1: Well, that means they don't like the idea.
• 36:43
  Speaker 2: Okay, that's what they're telling me yeah, and so you need to be able to go and address that real quickly.
• 36:48
  Speaker 2: Yeah, you've got what's going on, man.
• 36:50
  Speaker 2: Yeah, you know, like like, are you having problems?
• 36:53
  Speaker 2: What are you in?
• 36:54
  Speaker 2: You know, and I've a lot Most of the time people have misconceptions about what you're asking or what's going on.
• 37:03
  Speaker 2: Sure, like they've they.
• 37:06
  Speaker 2: When they hear something there, it's not that they're hearing exactly what you're saying, they're putting it together about everything that they've been reading, and God knows what they're reading.
• 37:14
  Speaker 2: They could be reading all the bitch and they're seeing on social media 76 percent of people that are burned out right.
• 37:21
  Speaker 2: So they've been reading that lately and they're just in this mindset and they're like very watchful.
• 37:25
  Speaker 2: Yeah, about anything they're angry.
• 37:28
  Speaker 2: They're angry already and it's not about you, it's about them no, boy, you're right about.
• 37:32
  Speaker 2: I mean that describes like the political environment right and percent, yeah, and so you say something and they're all freaking, passive, aggressive, sarcastic or whatever.
• 37:40
  Speaker 2: Yeah, and there's been many times like all right, everybody have a good day.
• 37:44
  Speaker 2: Hey, so-and-so, will you stay here and talk to me real quick?
• 37:46
  Speaker 2: Hey, listen, when I said this earlier in the meeting, I looked at you and you kind of rolled your eyes for a second and sat back and look like you're not on the where are you at?
• 37:55
  Speaker 2: Yeah, well, you know, I just think that you're asking a lot.
• 37:57
  Speaker 2: I'm like no, no, that's not what I'm asking.
• 37:59
  Speaker 2: I'm like listen, we're here to win and this is what we're doing.
• 38:03
  Speaker 2: And when we talked originally, this is what was going to happen.
• 38:05
  Speaker 2: I mean, are you still in the game?
• 38:10
  Speaker 1: And a lot of times they'll be like they'll.
• 38:15
  Speaker 2: I'm glad we're back on the same page, you know, but you can't Good point.
• 38:18
  Speaker 2: It's like look when you roll your eyes and you sit back.
• 38:21
  Speaker 2: Do you realize what you're doing to the rest of the team?
• 38:23
  Speaker 2: Do you realize what you're doing to the culture of this company?
• 38:25
  Speaker 2: Like damaging things?
• 38:27
  Speaker 2: Yeah, and then they don't want to.
• 38:30
  Speaker 2: They just got sucked into this freaking negative social crap.
• 38:34
  Speaker 2: Yes, that's sucking them in the negativity, you know, and and and.
• 38:42
  Speaker 2: But you can help bring them out of that.
• 38:43
  Speaker 2: Yeah, versus letting that broom counting them out.
• 38:45
  Speaker 2: Don't invest in them.
• 38:46
  Speaker 2: Yeah, because it's always, I think, a better.
• 38:49
  Speaker 2: It's just like having.
• 38:51
  Speaker 2: Is it more costly?
• 38:52
  Speaker 1: is it cost more to get a new lead or to now serve your existing clients, so you want to try to turn them around.
• 38:58
  Speaker 1: Right, but you got an existing team.
• 39:00
  Speaker 1: Yeah, but you've got to put limits on that.
• 39:03
  Speaker 2: Here's how much you'll do yeah, I mean, I have that conversation over and over again.
• 39:07
  Speaker 1: Yeah it's like you're not gonna work and follow your intuition, you know, because I think, um, sometimes we ignore that, yeah, and we shouldn't.
• 39:17
  Speaker 1: So let's just summarize here it ain't easy working for an entrepreneur no, it's not okay, as you can tell but you could learn a hell of a lot if you embrace the idea, if you think like a business owner and treat yourself as your own business.
• 39:34
  Speaker 1: What would you do to be successful?
• 39:36
  Speaker 1: Yeah, if you think that way and you apply that in your employment situation with the entrepreneur, my God I mean, what can you?
• 39:45
  Speaker 2: you can achieve Probably anything.
• 39:48
  Speaker 2: Yeah, which is what happens when you see these companies.
• 39:51
  Speaker 1: Hey, did you start out with a whole pocket, a pot of cash?
• 39:55
  Speaker 1: No man, okay, neither did I.
• 39:56
  Speaker 1: No Okay, neither did I, no, okay, neither did I.
• 39:59
  Speaker 1: The only way we got where we are, if it's anything at all and sure, there's people who are more successful than us, you know but it's because we applied that thought process to the jobs we had.
• 40:15
  Speaker 1: That's right.
• 40:15
  Speaker 1: We learned a lot from it.
• 40:17
  Speaker 1: In some cases I actually got to become an owner in the enterprise because of that behavior.
• 40:24
  Speaker 1: Okay.
• 40:25
  Speaker 1: And then we were equipped, yeah, we went out to start our own businesses in the world to be successful.
• 40:30
  Speaker 1: That's right.
• 40:31
  Speaker 1: It's part of your training, it's part of your education.
• 40:34
  Speaker 2: It part of your, your habits, your workout, your you know, and all I want to do is be part of the team, like that.
• 40:41
  Speaker 2: Exactly that's all I'm trying to build.
• 40:45
  Speaker 1: Yeah, I get a team right wins, it's because that's fun.
• 40:49
  Speaker 1: That's fun, yeah, and that's meaningful, it's gratifying.
• 40:53
  Speaker 1: Totally, yeah, all yeah, all right.
• 40:57
  Speaker 2: Well, it's been a fantastic episode.
• 40:59
  Speaker 2: We're done, we're done.
• 41:01
  Speaker 2: Until next time, another episode of that Big Talk.
• 41:04
  Speaker 1: About Small Businesses.
• 41:15
  Speaker 3: Thanks for tuning into this episode of Big Talk about Small Business.
• 41:18
  Speaker 3: If you have any questions or ideas for upcoming shows, be sure to head over to our website, wwwbigtalkaboutsmallbusinesscom and click on the Ask the Host button for the chance to have your questions answered on the show.
• 41:32
  Speaker 3: Stay connected with us on LinkedIn at Big Talk about Small Business and be sure to head over to our website to read articles, browse episodes and ask questions about upcoming shows.