Latest / The Pivot Podcast with Fexingo: How Businesses Change Direction and Survive Disruption
How a 50-Year-Old Grocery Chain Beat Amazon Fresh at Its Own Game
In Episode 66 of The Pivot Podcast, Lucas and Luna dive into the story of H-E-B, the Texas-based grocery chain that has outperformed Amazon Fresh in the battle for the grocery aisle. They explore how H-E-B's deep local focus, supply chain agility, and data-driven loyalty program have allowed it to thrive where the tech giant has struggled. Specific examples include H-E-B's use of AI for inventory management, its private-label strategy that outpaces national brands, and its response to the 2021 winter storm that cemented customer trust. Lucas and Luna discuss what legacy retailers…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.