Latest / Omni Talk Retail / Detect and Connect: How Vusion & Qualcomm Enable Real-Time Personalization in Physical Retail | NRF
Transcript
- 0:00Hello,
- 0:00everyone.
- 0:00This
- 0:00is
- 0:01Omnitalk
- 0:01Retail.
- 0:02We
- 0:02are
- 0:02coming
- 0:02to
- 0:02you
- 0:02live
- 0:03from
- 0:03New
- 0:03York
- 0:03City
- 0:04at
- 0:04NRF
- 0:042026
- 0:05from
- 0:05the
- 0:06Vuzion
- 0:06Podcast
- 0:07Studio
- 0:07at
- 0:08booth
- 0:08number
- 0:084921.
- 0:09I
- 0:10am
- 0:10Chris
- 0:10Walton.
- 0:10And
- 0:11I'm
- 0:11Anne
- 0:11Mazinga.
- 0:12And
- 0:12we
- 0:12are
- 0:12excited
- 0:13because
- 0:13we've
- 0:13got
- 0:13two
- 0:14folks
- 0:14here
- 0:14with
- 0:14us.
- 0:15One's
- 0:15a
- 0:15return
- 0:15engagement.
- 0:16Mark,
- 0:16Props,
- 0:17who
- 0:17you
- 0:17met
- 0:17earlier,
- 0:17if
- 0:18you're
- 0:18following
- 0:18our
- 0:18coverage
- 0:19very,
- 0:19very
- 0:19closely,
- 0:20and
- 0:20Art
- 0:20Miller
- 0:21of
- 0:21Qualcomm.
- 0:22Gentlemen,
- 0:22welcome
- 0:22to
- 0:23omnitalk.
- 0:24Thanks
- 0:24for
- 0:24having
- 0:24us.
- 0:24Yeah,
- 0:25glad
- 0:25to
- 0:25be
- 0:25here.
- 0:25This
- 0:26is
- 0:26a
- 0:26return
- 0:26engagement
- 0:26for
- 0:27both
- 0:27of
- 0:27you.
- 0:27Now,
- 0:27technically,
- 0:27we
- 0:28had
- 0:28Art
- 0:28on
- 0:28the
- 0:28podcast
- 0:28about
- 0:29a
- 0:29couple
- 0:29years
- 0:29ago.
- 0:30All
- 0:30right,
- 0:30Mark,
- 0:30the
- 0:31reason
- 0:31we're
- 0:31bringing
- 0:32is
- 0:32you
- 0:32brought
- 0:32up
- 0:32the
- 0:32concept
- 0:33of
- 0:33Connected
- 0:33Store,
- 0:34and
- 0:35now
- 0:35we've
- 0:35got
- 0:35one
- 0:35of
- 0:35your
- 0:36key
- 0:36partners
- 0:37in
- 0:37Qualcomm
- 0:38here
- 0:38to
- 0:38help
- 0:39help
- 0:39unravel
- 0:40that
- 0:40concept
- 0:41for
- 0:41us
- 0:41a
- 0:41bit
- 0:42more.
- 0:42So,
- 0:42you
- 0:43know
- 0:43what,
- 0:43what
- 0:44is
- 0:44it
- 0:44about
- 0:44the
- 0:44relationship
- 0:45with
- 0:45Qualcomm
- 0:46that
- 0:46helps
- 0:46you
- 0:47as
- 0:47Vuzion,
- 0:48bring
- 0:48the
- 0:48idea
- 0:49of
- 0:49Connected
- 0:49Stores
- 0:50to
- 0:50the
- 0:50retail
- 0:51community?
- 0:51Yeah,
- 0:52absolutely.
- 0:53So
- 0:53these
- 0:53are
- 0:53things
- 0:54that
- 0:54we
- 0:54can't
- 0:54do
- 0:54without
- 0:55great
- 0:55partners
- 0:55like
- 0:56Qualcomm.
- 0:57Art
- 0:57and
- 0:57I
- 0:58have
- 0:58worked
- 0:59together
- 0:59very
- 0:59deeply.
- 1:00You
- 1:00build
- 1:00deep
- 1:00relationships
- 1:01and
- 1:02to
- 1:02solve
- 1:02the
- 1:02world's
- 1:03hardest
- 1:03problems
- 1:03in
- 1:03retail,
- 1:04you've
- 1:04got
- 1:05to
- 1:05have
- 1:05the
- 1:05right
- 1:05partners.
- 1:06So,
- 1:07you
- 1:07know,
- 1:07it's
- 1:08something
- 1:08that
- 1:08wouldn't
- 1:08be
- 1:08possible
- 1:09without
- 1:09that
- 1:09partnership.
- 1:10And
- 1:11Art,
- 1:11same
- 1:11question,
- 1:11Similar
- 1:12question
- 1:12to
- 1:12you.
- 1:12What
- 1:12do
- 1:12you
- 1:12enable?
- 1:13What
- 1:14does
- 1:14Qualcomm's
- 1:14technology
- 1:15inherently
- 1:15enable
- 1:16a
- 1:16company
- 1:16like
- 1:16Fusion
- 1:17to
- 1:17do?
- 1:17Sure.
- 1:17So
- 1:18I
- 1:18think
- 1:18the
- 1:18good
- 1:18news
- 1:18about
- 1:18Qualcomm,
- 1:19we're
- 1:20investing
- 1:20in
- 1:20technology
- 1:21across
- 1:21the
- 1:21board.
- 1:21Everything
- 1:22from
- 1:22edge
- 1:22AI
- 1:23all
- 1:23the
- 1:23way
- 1:23to
- 1:24server
- 1:25class
- 1:25AI
- 1:26and
- 1:26all
- 1:27the
- 1:27way
- 1:27down
- 1:27to
- 1:27the
- 1:27sensor
- 1:27level.
- 1:28So
- 1:28we
- 1:28worked
- 1:28with
- 1:28Vuzion
- 1:29a
- 1:29long
- 1:29time
- 1:29ago.
- 1:30They're
- 1:30big
- 1:30proponents
- 1:30of
- 1:31standards
- 1:31based
- 1:31implementations.
- 1:33And
- 1:33actually
- 1:33one
- 1:34of
- 1:34our
- 1:34big
- 1:34customers,
- 1:35joint
- 1:35customers,
- 1:35was
- 1:36a
- 1:36big
- 1:36fan.
- 1:37So
- 1:37basically
- 1:38we
- 1:38like
- 1:38to
- 1:38take
- 1:38any
- 1:39connectivity
- 1:40and
- 1:40drive
- 1:40it
- 1:40into
- 1:41as
- 1:41an
- 1:41input
- 1:41signal
- 1:42into
- 1:42edge
- 1:43AI.
- 1:43And
- 1:44we're
- 1:44investing
- 1:44across
- 1:45the
- 1:45board.
- 1:45We're
- 1:45at
- 1:46Qualcomm.
- 1:46We're
- 1:46in
- 1:47everything
- 1:47from
- 1:47mobile
- 1:47phones
- 1:47through
- 1:48auto
- 1:48robots.
- 1:49And
- 1:50retail
- 1:50is
- 1:50one
- 1:50of
- 1:50our
- 1:50big
- 1:51investments.
- 1:51And
- 1:51Vuzion's
- 1:52our
- 1:52biggest
- 1:52partner
- 1:52in
- 1:52retail.
- 1:53So
- 1:53what
- 1:54are
- 1:54some
- 1:54of
- 1:54the
- 1:54ways
- 1:54that
- 1:55your
- 1:56retail
- 1:56customers
- 1:57are
- 1:57working
- 1:57with
- 1:58both
- 1:58of
- 1:58you
- 1:58together?
- 1:59So
- 2:00most
- 2:00often
- 2:01we're
- 2:02seen
- 2:02as
- 2:02a
- 2:02trusted
- 2:02technology
- 2:03advisor
- 2:03to
- 2:04the
- 2:04people
- 2:04that
- 2:05Vuzion
- 2:05will
- 2:05eventually
- 2:05sell
- 2:06to.
- 2:06Okay,
- 2:07so
- 2:07a
- 2:07lot
- 2:07of
- 2:07times
- 2:07we'll
- 2:08come
- 2:08in
- 2:08and
- 2:08talk
- 2:08about
- 2:09use
- 2:09cases,
- 2:09others,
- 2:10but
- 2:11at
- 2:11the
- 2:11End
- 2:11of
- 2:11the
- 2:11day,
- 2:11we're
- 2:12not
- 2:12the
- 2:12ones
- 2:12selling
- 2:13anything
- 2:13to
- 2:13the
- 2:13big
- 2:13retailers.
- 2:14Vuzion
- 2:14comes
- 2:15in,
- 2:15takes
- 2:16our
- 2:16technology,
- 2:16integrates
- 2:17it,
- 2:17adds
- 2:17their,
- 2:18you
- 2:18know,
- 2:18their,
- 2:19their
- 2:19sauce
- 2:19to
- 2:20it,
- 2:20and
- 2:20then
- 2:20they
- 2:21sell
- 2:21it
- 2:21to
- 2:21the
- 2:22end
- 2:22retailers.
- 2:23And
- 2:23Mark,
- 2:24what
- 2:24has
- 2:24to
- 2:24be
- 2:25true
- 2:25about
- 2:25Qualcomm's
- 2:26capabilities,
- 2:27that
- 2:27really
- 2:27gives
- 2:28you
- 2:28the
- 2:28confidence
- 2:29and
- 2:29your
- 2:29customers
- 2:30the
- 2:30confidence
- 2:30to
- 2:30say,
- 2:31yes,
- 2:31we're
- 2:32coming
- 2:32in
- 2:32together
- 2:32as
- 2:33one
- 2:33unit
- 2:33and
- 2:33this
- 2:34is
- 2:34why
- 2:34it's
- 2:34going
- 2:34to
- 2:34be
- 2:34beneficial.
- 2:35Absolutely.
- 2:36So
- 2:36when
- 2:36you
- 2:36have
- 2:36a
- 2:37strategic
- 2:37partner,
- 2:38there's
- 2:38really
- 2:38got
- 2:38to
- 2:39be
- 2:39a
- 2:39trust,
- 2:39but
- 2:39the
- 2:39trust
- 2:40has
- 2:40got
- 2:40to
- 2:40be
- 2:40based
- 2:41on
- 2:41facts,
- 2:42not
- 2:42just
- 2:42opinions
- 2:42or
- 2:43experience.
- 2:44So
- 2:44the
- 2:44track
- 2:44record
- 2:44with
- 2:45Qualcomm,
- 2:46the
- 2:46track
- 2:46record
- 2:47of
- 2:47that
- 2:47partnership,
- 2:48that
- 2:48allows
- 2:48us
- 2:49at
- 2:49Fusion
- 2:49to
- 2:50build
- 2:50a
- 2:50highly
- 2:50different
- 2:51differentiated
- 2:52product.
- 2:52Yeah.
- 2:53And
- 2:53what
- 2:53we
- 2:53would
- 2:53have
- 2:54built
- 2:54otherwise.
- 2:55So
- 2:55we
- 2:55think
- 2:55about
- 2:56reliability,
- 2:57scalability,
- 2:58and
- 2:58all
- 2:58the
- 2:58things
- 2:59that
- 2:59our
- 2:59customers
- 2:59need
- 2:59in
- 3:00retail
- 3:00to
- 3:00serve.
- 3:01And
- 3:01you,
- 3:01you
- 3:02have
- 3:02both
- 3:03a
- 3:03tremendous
- 3:04amount
- 3:04of
- 3:04experience
- 3:05here.
- 3:05How
- 3:05much
- 3:06education
- 3:07are
- 3:07you
- 3:07doing
- 3:07when
- 3:07it
- 3:08comes
- 3:08to
- 3:08retailers
- 3:09and
- 3:10giving
- 3:10them
- 3:10the
- 3:10right,
- 3:11you
- 3:11know,
- 3:11fabric
- 3:12foundation
- 3:12for
- 3:13a
- 3:13connected
- 3:13store?
- 3:14Like
- 3:14maybe
- 3:15tell
- 3:15us
- 3:15a
- 3:15little
- 3:15bit
- 3:15about
- 3:16how
- 3:16you're
- 3:16kind
- 3:16of
- 3:16divvying
- 3:17that
- 3:17up
- 3:17between
- 3:18the
- 3:18two
- 3:18of
- 3:18you
- 3:18are.
- 3:18So
- 3:19I
- 3:19think
- 3:19the
- 3:19important
- 3:19part
- 3:20is
- 3:20we're
- 3:20talking
- 3:21to
- 3:21them
- 3:21about
- 3:21what
- 3:21underlying
- 3:22technology
- 3:22is
- 3:23necessary
- 3:23to
- 3:23be
- 3:23successful.
- 3:24Okay,
- 3:24what
- 3:25does
- 3:25that
- 3:25look
- 3:25like?
- 3:25We
- 3:26always.
- 3:26Yeah,
- 3:26we.
- 3:26Well,
- 3:27it
- 3:27usually
- 3:27starts
- 3:28with,
- 3:28it's
- 3:28multimodal,
- 3:29it
- 3:29could
- 3:29be
- 3:29rfid,
- 3:30it
- 3:30could
- 3:30be
- 3:30WI
- 3:31fi,
- 3:31could
- 3:31be
- 3:31Bluetooth,
- 3:32it
- 3:32could
- 3:32be
- 3:32vision.
- 3:33Right.
- 3:33Vision's
- 3:34a
- 3:34big
- 3:34part
- 3:34of
- 3:34it.
- 3:34Vision's
- 3:35not
- 3:35all
- 3:35of
- 3:35it.
- 3:36So
- 3:36tying
- 3:36all
- 3:37those
- 3:37signals
- 3:37together
- 3:37into
- 3:38something
- 3:38meaningful
- 3:39at
- 3:39the
- 3:39edge
- 3:39of,
- 3:40and
- 3:40creating
- 3:40insights
- 3:40is
- 3:41key.
- 3:41But
- 3:41we
- 3:41don't
- 3:42necessarily
- 3:42like
- 3:42to
- 3:42talk
- 3:43about
- 3:43the
- 3:43tech
- 3:43up
- 3:43front.
- 3:44We'd
- 3:44like
- 3:44to
- 3:44talk
- 3:44about
- 3:44the
- 3:45use
- 3:45case.
- 3:45Right.
- 3:46And
- 3:46then
- 3:46figure
- 3:47out
- 3:47the
- 3:47tech
- 3:47that
- 3:47enables
- 3:48that
- 3:48use
- 3:48case.
- 3:48As
- 3:48former
- 3:48retailers,
- 3:49so
- 3:49do
- 3:49we.
- 3:50I
- 3:50think
- 3:50too.
- 3:50And
- 3:50Mark
- 3:51too.
- 3:51I'm
- 3:51sure
- 3:51Mark
- 3:51would
- 3:51agree.
- 3:52Absolutely.
- 3:53So,
- 3:54you
- 3:54know,
- 3:54I
- 3:54think
- 3:55to
- 3:55not
- 3:56get
- 3:56too
- 3:56complex
- 3:57with
- 3:57it,
- 3:57but,
- 3:57you
- 3:58know,
- 3:58the
- 3:58signal
- 3:58taxonomy
- 3:59is
- 3:59sort
- 4:00of
- 4:00changing.
- 4:00So
- 4:00there's
- 4:00other
- 4:01ways
- 4:01to
- 4:02passively
- 4:03collect
- 4:03data.
- 4:04And
- 4:04we
- 4:04really
- 4:04want
- 4:04to
- 4:05unlock
- 4:05stores
- 4:05right
- 4:06now.
- 4:06They
- 4:06sort
- 4:06of
- 4:06suffer
- 4:07from
- 4:07this
- 4:07need
- 4:08to
- 4:08scan
- 4:08barcodes
- 4:09continuously
- 4:10and
- 4:10all
- 4:10these
- 4:10things
- 4:11that
- 4:11don't
- 4:11provide
- 4:11a
- 4:12really
- 4:12data
- 4:12rich
- 4:12environment.
- 4:13So
- 4:13if
- 4:14you
- 4:14really
- 4:14want
- 4:14to
- 4:14get
- 4:14to
- 4:15a
- 4:15connected
- 4:16store,
- 4:16you've
- 4:17got
- 4:17to,
- 4:17you
- 4:17know,
- 4:17it
- 4:17starts
- 4:18with
- 4:18the
- 4:18core
- 4:18and
- 4:18the
- 4:19infrastructure
- 4:19and
- 4:20then
- 4:20the
- 4:20data
- 4:20signals
- 4:21that
- 4:21you're
- 4:21capturing
- 4:22and
- 4:22then
- 4:22generating
- 4:23that
- 4:23makes
- 4:24all
- 4:24the
- 4:24difference.
- 4:24And
- 4:25it
- 4:25actually
- 4:25is
- 4:26the
- 4:26whole
- 4:27ecosystem
- 4:28that
- 4:28makes
- 4:28it
- 4:28possible.
- 4:29So
- 4:30Art,
- 4:30I
- 4:30want
- 4:30to
- 4:30ask
- 4:30you
- 4:30because
- 4:31Mark,
- 4:31you
- 4:31mentioned
- 4:31this
- 4:31this
- 4:32morning
- 4:32and
- 4:33you
- 4:33said
- 4:33the
- 4:33word
- 4:33to
- 4:33edge.
- 4:34Can
- 4:35you
- 4:35explain
- 4:35that
- 4:35for
- 4:35our
- 4:36audience?
- 4:36Because
- 4:36I
- 4:36don't
- 4:37think
- 4:37that's
- 4:37a
- 4:37term
- 4:37that
- 4:37many
- 4:38in
- 4:38the
- 4:38retail
- 4:38community
- 4:39by
- 4:39and
- 4:39large
- 4:40is
- 4:40100%
- 4:41familiar
- 4:41with,
- 4:41especially
- 4:41if
- 4:42you're
- 4:42in
- 4:42merchandising.
- 4:43I
- 4:43doubt
- 4:43you're
- 4:43talking
- 4:43about
- 4:43edge
- 4:44computing
- 4:44all
- 4:44that
- 4:44much.
- 4:45So
- 4:45can
- 4:45you
- 4:45talk
- 4:46about
- 4:46that?
- 4:46I
- 4:47think
- 4:47we're
- 4:47all
- 4:47familiar
- 4:47with
- 4:47cloud
- 4:48computing.
- 4:48Right.
- 4:49But
- 4:49the
- 4:50problem
- 4:50is
- 4:50I
- 4:50don't
- 4:50think
- 4:50it
- 4:51makes
- 4:51Sense
- 4:51to
- 4:51stream
- 4:514K
- 4:52video
- 4:52to
- 4:53the
- 4:53cloud
- 4:53to
- 4:53say
- 4:53there's
- 4:53four
- 4:54people
- 4:54standing
- 4:54here
- 4:54talking
- 4:55and
- 4:55just
- 4:56think
- 4:56of
- 4:56that
- 4:56as
- 4:56the
- 4:56most
- 4:56basic
- 4:57use
- 4:57case.
- 4:59So
- 5:00making
- 5:00decisions
- 5:02where
- 5:02it
- 5:02needs
- 5:03to
- 5:03be
- 5:03made
- 5:03makes
- 5:04sense,
- 5:04not
- 5:04doing
- 5:04everything
- 5:05in
- 5:05a
- 5:05central
- 5:05location.
- 5:06So
- 5:06we
- 5:06believe
- 5:06this
- 5:07distributed
- 5:07compute
- 5:07will
- 5:08be
- 5:08there.
- 5:08Cloud
- 5:08is
- 5:09not
- 5:09going
- 5:09away.
- 5:09There's
- 5:10going
- 5:10to
- 5:10be
- 5:10a
- 5:10backroom
- 5:11server,
- 5:12there's
- 5:12going
- 5:12to
- 5:12be
- 5:13compute
- 5:13at
- 5:13the
- 5:13edge,
- 5:13so
- 5:14doing
- 5:14the
- 5:14compute
- 5:14where
- 5:15it
- 5:15makes
- 5:15sense
- 5:15and
- 5:15then
- 5:15passing
- 5:16those
- 5:16relevant
- 5:16signals
- 5:17back
- 5:17to
- 5:17the
- 5:17other
- 5:17layers
- 5:18of
- 5:18compute.
- 5:18So
- 5:19when
- 5:19we
- 5:19talk
- 5:19about
- 5:19moving
- 5:19to
- 5:20the
- 5:20edge,
- 5:20it's
- 5:20more
- 5:20about
- 5:21distributed
- 5:21compute
- 5:22and
- 5:22not
- 5:22just
- 5:22streaming
- 5:23video
- 5:24and
- 5:24audio
- 5:24back
- 5:24to
- 5:25cloud
- 5:25and
- 5:25letting
- 5:25them
- 5:25figure
- 5:25out
- 5:25what
- 5:25to
- 5:26do
- 5:26with
- 5:26it.
- 5:27So
- 5:27Mark,
- 5:27from
- 5:27your
- 5:27perspective
- 5:28then
- 5:28if
- 5:28you
- 5:28take
- 5:29that
- 5:29approach
- 5:29that
- 5:29Art
- 5:30just
- 5:30described,
- 5:31what
- 5:31does
- 5:31that
- 5:32enable
- 5:32a
- 5:33company
- 5:33like
- 5:33Vuzion
- 5:34or
- 5:34what
- 5:34does
- 5:35it
- 5:35enable
- 5:35actually
- 5:35just
- 5:35the
- 5:35connected
- 5:36store
- 5:36idea
- 5:36in
- 5:37general
- 5:38to
- 5:38do
- 5:38that
- 5:39we
- 5:39couldn't
- 5:39do
- 5:39in
- 5:39the
- 5:40past
- 5:40before
- 5:40an
- 5:40edge
- 5:41technology
- 5:41came
- 5:41about.
- 5:41Oh
- 5:42wow.
- 5:42So
- 5:42this
- 5:43is
- 5:43a,
- 5:44you
- 5:44know,
- 5:44there's
- 5:44a
- 5:45lot
- 5:45of
- 5:45complexity
- 5:45in
- 5:46retail
- 5:46today.
- 5:47They're
- 5:47having
- 5:47to
- 5:48adopt
- 5:48to
- 5:48just
- 5:48increasingly
- 5:49number
- 5:49of
- 5:50ESCRs.
- 5:51And
- 5:51so
- 5:51if
- 5:51you
- 5:52think
- 5:52about,
- 5:52you
- 5:52know,
- 5:53what's
- 5:53happening,
- 5:54you've
- 5:54got
- 5:54the
- 5:54ability,
- 5:55if
- 5:55you
- 5:55think
- 5:55about
- 5:56retail
- 5:5730
- 5:57years
- 5:57ago,
- 5:57earlier
- 5:58I
- 5:58talked
- 5:58about
- 5:5910
- 5:59years
- 5:59ago,
- 6:00a
- 6:00year
- 6:00ago,
- 6:01people
- 6:01just
- 6:01had
- 6:01a
- 6:01shelf
- 6:02and
- 6:02there
- 6:02was
- 6:02no
- 6:02data
- 6:03coming
- 6:03from
- 6:03it.
- 6:04So
- 6:04all
- 6:04the
- 6:05use
- 6:05cases,
- 6:05using
- 6:06things
- 6:06like
- 6:06CVAI
- 6:07with
- 6:07cameras
- 6:09attached
- 6:09to
- 6:09the
- 6:09shelf
- 6:10edge,
- 6:10they
- 6:10let
- 6:11you
- 6:11get
- 6:11all
- 6:11the
- 6:11way
- 6:11down
- 6:12the
- 6:12visibility,
- 6:13all
- 6:13the
- 6:13way
- 6:13down
- 6:13to
- 6:13a
- 6:14sku.
- 6:14And
- 6:15so
- 6:15we
- 6:15have
- 6:15to
- 6:16really
- 6:16be
- 6:16thoughtful
- 6:17on
- 6:17the
- 6:17approach
- 6:17on
- 6:18these
- 6:18capabilities
- 6:19that
- 6:19we
- 6:19build
- 6:20in
- 6:20stores
- 6:21because
- 6:21ultimately
- 6:22the
- 6:22stores,
- 6:22they
- 6:23want
- 6:23to
- 6:23serve
- 6:23their
- 6:23customers,
- 6:24customers.
- 6:24And
- 6:24so
- 6:24we
- 6:25have
- 6:25to
- 6:25be
- 6:25very
- 6:25prognostic
- 6:26with
- 6:27our
- 6:28clients
- 6:28so
- 6:29that
- 6:29we're
- 6:29telling
- 6:29them
- 6:29about
- 6:30these
- 6:30technologies
- 6:31that
- 6:31are
- 6:31possible
- 6:32today
- 6:32that
- 6:32let
- 6:33them
- 6:34understand
- 6:34the
- 6:35inventory
- 6:35availability,
- 6:37fix
- 6:37their
- 6:38problems
- 6:38with
- 6:38out
- 6:38of
- 6:39stocks
- 6:39on
- 6:39shelves
- 6:40in
- 6:40ways
- 6:40that
- 6:40couldn't
- 6:41have
- 6:41been
- 6:41done
- 6:4110
- 6:41years
- 6:42ago.
- 6:42And
- 6:43quite
- 6:43frankly
- 6:43as
- 6:44agentic
- 6:44AI
- 6:45is
- 6:45coming
- 6:45in
- 6:46as
- 6:46another
- 6:46doorway
- 6:47into
- 6:47the
- 6:47store.
- 6:48It's
- 6:48going
- 6:48to
- 6:48be
- 6:48increasingly
- 6:49more
- 6:49important
- 6:50because,
- 6:51you
- 6:51know,
- 6:51you
- 6:51think
- 6:51about
- 6:51the
- 6:52LLM
- 6:52that
- 6:52you're
- 6:53running
- 6:53on
- 6:53your
- 6:53phone,
- 6:54Chris,
- 6:54you
- 6:54know,
- 6:55somebody's
- 6:55going
- 6:55to,
- 6:56you
- 6:56know,
- 6:56go
- 6:56into
- 6:57a
- 6:57digital
- 6:57world
- 6:58and
- 6:58it
- 6:58may
- 6:58actually,
- 6:59you
- 6:59know,
- 6:59come
- 7:00out
- 7:00in
- 7:00a
- 7:00physical
- 7:01procurement,
- 7:01in
- 7:02a
- 7:02store
- 7:02experience
- 7:02or
- 7:03it
- 7:03may
- 7:03be
- 7:03delivered
- 7:03to
- 7:04their
- 7:04own
- 7:04more
- 7:04than
- 7:04likely.
- 7:04So
- 7:05super
- 7:05important.
- 7:05Same
- 7:05question
- 7:06you
- 7:06are
- 7:06too.
- 7:06And
- 7:06I
- 7:06know
- 7:06you
- 7:07and
- 7:07I
- 7:07were
- 7:07talking
- 7:07a
- 7:07little
- 7:07bit
- 7:07about
- 7:08this
- 7:08before
- 7:08we
- 7:08hit
- 7:09record
- 7:09here
- 7:09today
- 7:10too.
- 7:10Like
- 7:10what
- 7:10are
- 7:10some
- 7:10of
- 7:11those
- 7:11capabilities
- 7:11that,
- 7:11that
- 7:12you,
- 7:12you
- 7:12all
- 7:13are
- 7:13starting
- 7:13to
- 7:13put
- 7:13into
- 7:13market
- 7:14or
- 7:14you're
- 7:14seeing
- 7:14use
- 7:14cases
- 7:15for
- 7:15develop
- 7:16around
- 7:16how
- 7:16to
- 7:16do
- 7:17retailing
- 7:17better
- 7:17under
- 7:18the
- 7:18connected
- 7:18story.
- 7:18Yeah,
- 7:19I
- 7:19think
- 7:19one
- 7:19of
- 7:19the,
- 7:19one
- 7:20of
- 7:20the
- 7:20things
- 7:20we're
- 7:20demonstrating
- 7:21is
- 7:21the
- 7:21ability
- 7:21to
- 7:22do
- 7:22closed
- 7:22loop
- 7:22attribution.
- 7:23Okay.
- 7:23Understanding
- 7:24who
- 7:24your
- 7:24consumer
- 7:25is
- 7:25when
- 7:25they
- 7:25walk
- 7:25in,
- 7:26then
- 7:26taking,
- 7:26let's
- 7:27say,
- 7:27things
- 7:27that
- 7:27aren't
- 7:28smart
- 7:28devices,
- 7:28dumb
- 7:29devices,
- 7:29and
- 7:29dealing
- 7:30with
- 7:30an
- 7:30edge
- 7:30box
- 7:31that
- 7:31running
- 7:31multiple
- 7:32models
- 7:32at
- 7:32the
- 7:32time
- 7:33to
- 7:33then
- 7:33engage
- 7:34with
- 7:34those
- 7:34people
- 7:34in
- 7:35real
- 7:35time.
- 7:35And
- 7:36then
- 7:36not
- 7:36just
- 7:36that,
- 7:36once
- 7:36we
- 7:37understand
- 7:37context
- 7:38in
- 7:38where
- 7:38they
- 7:38are
- 7:38in
- 7:38physical
- 7:39space,
- 7:39then
- 7:39directing
- 7:40them
- 7:40around
- 7:40the
- 7:40store,
- 7:41so
- 7:42moving
- 7:42them
- 7:42to
- 7:42the
- 7:42store,
- 7:43creating
- 7:43upsell
- 7:44opportunities,
- 7:45taking
- 7:45advantage
- 7:45of
- 7:45the
- 7:46Vuzion
- 7:46solution
- 7:46where
- 7:47you
- 7:47can
- 7:47find
- 7:47flash
- 7:48a
- 7:48tag
- 7:48when
- 7:48someone's
- 7:49nearby
- 7:49and
- 7:50then
- 7:50maybe
- 7:50auditing
- 7:50a
- 7:51basket
- 7:51with
- 7:51rfid,
- 7:52completing
- 7:52the
- 7:53transaction
- 7:54with
- 7:54maybe
- 7:54something
- 7:55that's,
- 7:56you
- 7:56know,
- 7:56it's
- 7:57soft
- 7:58POS
- 7:58implementation
- 7:59which
- 7:59doesn't
- 8:00require
- 8:00a
- 8:00dedicated
- 8:00card
- 8:01reader.
- 8:01So
- 8:01I
- 8:01think
- 8:01when
- 8:01you
- 8:02look
- 8:02at
- 8:02it,
- 8:02how
- 8:02do
- 8:03we
- 8:03track
- 8:03intent,
- 8:04like
- 8:05who
- 8:05we're
- 8:05talking
- 8:05to
- 8:06intent,
- 8:07make
- 8:08sure
- 8:08you
- 8:08get
- 8:08a
- 8:08sale
- 8:09and
- 8:09then
- 8:09track
- 8:09that
- 8:09whole
- 8:10thing
- 8:10that
- 8:10today
- 8:11hasn't
- 8:11been
- 8:11possible
- 8:11in
- 8:11physical
- 8:12space
- 8:12in
- 8:12real
- 8:13time.
- 8:13Right.
- 8:13Maybe
- 8:13after
- 8:14the
- 8:14fact.
- 8:14Right.
- 8:14But
- 8:15this
- 8:15is
- 8:15all
- 8:15happening
- 8:15in
- 8:15real
- 8:16time
- 8:16now.
- 8:16I
- 8:16just
- 8:17love
- 8:17to
- 8:17follow
- 8:18on
- 8:18to
- 8:18that
- 8:18comment
- 8:19because,
- 8:19you
- 8:19know,
- 8:20we
- 8:20want
- 8:20to
- 8:20always
- 8:20demystify.
- 8:22So
- 8:22everybody's
- 8:22got
- 8:22a
- 8:23cell
- 8:23phone
- 8:23in
- 8:23their
- 8:23pocket,
- 8:24it's
- 8:24probably
- 8:24got
- 8:24a
- 8:24Qualcomm
- 8:25chip
- 8:25on
- 8:25it.
- 8:26And
- 8:26so
- 8:26if
- 8:27you
- 8:27think
- 8:27about
- 8:27detect
- 8:28and
- 8:28connect,
- 8:28you
- 8:29know,
- 8:29this
- 8:29is,
- 8:30I
- 8:30understand
- 8:30who
- 8:30you
- 8:31are
- 8:31because
- 8:31of
- 8:31these
- 8:31assets
- 8:32that
- 8:32are
- 8:32in
- 8:32a
- 8:32store
- 8:33and
- 8:33they're
- 8:34spatially
- 8:34located.
- 8:35So
- 8:35earlier
- 8:35I
- 8:36talked
- 8:36about
- 8:36tying
- 8:36together
- 8:37live
- 8:37static
- 8:38and
- 8:38spatial
- 8:38data.
- 8:39And
- 8:39so
- 8:39art's
- 8:40like,
- 8:40you
- 8:40know,
- 8:40very
- 8:41masterfully
- 8:41talked
- 8:42about
- 8:42how
- 8:42it's
- 8:43done.
- 8:43But
- 8:43as
- 8:43a
- 8:44shopper,
- 8:44it
- 8:44gives
- 8:45you
- 8:45a
- 8:45really
- 8:45personalized
- 8:46experience
- 8:46in
- 8:47a
- 8:47physical
- 8:47store.
- 8:48For
- 8:49an
- 8:49operator
- 8:50that's
- 8:50trying
- 8:50to
- 8:50provide
- 8:50the
- 8:51best
- 8:51E
- 8:51Comm
- 8:51experience,
- 8:52it
- 8:52provides
- 8:53these
- 8:53operational
- 8:53excellence
- 8:55attributes.
- 8:55Of
- 8:56speed,
- 8:56of
- 8:57precision,
- 8:57that
- 8:58can't
- 8:58be
- 8:58done
- 8:58without
- 8:58the
- 8:59technology.
- 8:59So
- 9:00well
- 9:00said.
- 9:00I
- 9:00just
- 9:00wanted
- 9:01to
- 9:01follow
- 9:01up.
- 9:01Well,
- 9:01I
- 9:02love
- 9:02what
- 9:02you
- 9:02just
- 9:02said
- 9:02there
- 9:02too,
- 9:02and
- 9:03I
- 9:03think
- 9:03it's
- 9:03a
- 9:03great
- 9:03capsule
- 9:03into
- 9:04this
- 9:04conversation
- 9:04too,
- 9:05because
- 9:05we
- 9:05started
- 9:05off
- 9:05talking
- 9:05about
- 9:06the
- 9:06connected
- 9:06store,
- 9:06but
- 9:06you
- 9:06just
- 9:07said
- 9:07a
- 9:07word
- 9:07in
- 9:07there
- 9:07that
- 9:07I've
- 9:08never
- 9:08heard
- 9:08mentioned
- 9:09before.
- 9:09Detect.
- 9:10It's
- 9:10actually
- 9:10detect
- 9:11and
- 9:11connect.
- 9:11So
- 9:11it
- 9:12has
- 9:12to
- 9:12be
- 9:12a
- 9:12detecting
- 9:13store
- 9:13as
- 9:13well
- 9:14to
- 9:14actually
- 9:14ultimately
- 9:15enable
- 9:15the
- 9:15connection
- 9:16that
- 9:16we're
- 9:16all
- 9:16seeking.
- 9:17So
- 9:17that
- 9:18is
- 9:18really
- 9:18interesting,
- 9:18Mark.
- 9:19Thank
- 9:19you
- 9:19for
- 9:19that.
- 9:20Yeah.
- 9:20And
- 9:20it's,
- 9:20it's
- 9:21such
- 9:21a
- 9:21important
- 9:22piece
- 9:22of
- 9:22it
- 9:23because
- 9:23the
- 9:23elasticity
- 9:24of
- 9:25that
- 9:25connection,
- 9:26you
- 9:26know,
- 9:26it's
- 9:26very
- 9:26durable.
- 9:27And
- 9:28so,
- 9:28you
- 9:28know,
- 9:28you
- 9:29understand
- 9:30who's
- 9:30there,
- 9:30you
- 9:30understand
- 9:31the
- 9:31proximity
- 9:32and
- 9:32you
- 9:32understand,
- 9:33you
- 9:33know,
- 9:33how
- 9:34can
- 9:34you
- 9:34give
- 9:34that
- 9:34personalized
- 9:35experience?
- 9:36So
- 9:36technology
- 9:37is
- 9:37changing.
- 9:38Those
- 9:38that
- 9:38are
- 9:38adopting
- 9:39right
- 9:39now,
- 9:39you
- 9:40know,
- 9:40they're,
- 9:40they're
- 9:41actually
- 9:41experiencing
- 9:42great
- 9:42results.
- 9:42If
- 9:43you're,
- 9:43you
- 9:43know,
- 9:43still
- 9:44just
- 9:44testing,
- 9:45you
- 9:45need
- 9:45to
- 9:45get
- 9:45into
- 9:46mode
- 9:46where
- 9:46you're
- 9:46operationalizing
- 9:47it,
- 9:47because
- 9:48again,
- 9:48there's
- 9:48going
- 9:49to
- 9:49be
- 9:49a
- 9:49gap
- 9:49between
- 9:49those
- 9:50that
- 9:50do
- 9:50and
- 9:50those
- 9:50that
- 9:50don't
- 9:51over
- 9:51the
- 9:51next
- 9:51couple
- 9:51of
- 9:52years.
- 9:52And
- 9:53you
- 9:53guys,
- 9:53what.
- 9:54Let's
- 9:54close
- 9:54it
- 9:55out.
- 9:55I'm
- 9:55curious,
- 9:56what
- 9:57has
- 9:57this
- 9:57meant
- 9:57for
- 9:58your
- 9:58clients?
- 9:59Customers?
- 10:00What
- 10:01is
- 10:01changing
- 10:01about
- 10:02my
- 10:02customer,
- 10:02my
- 10:03experience
- 10:03as
- 10:03a
- 10:03shopper
- 10:04in
- 10:04a
- 10:04store?
- 10:04Because
- 10:05your
- 10:05store
- 10:06has
- 10:06connected
- 10:07capabilities,
- 10:08I
- 10:08think.
- 10:08And
- 10:09this
- 10:09just
- 10:09goes
- 10:09on
- 10:09a
- 10:09little
- 10:09bit
- 10:10more.
- 10:10What
- 10:10Mark
- 10:10was
- 10:10saying,
- 10:11it's
- 10:11a
- 10:11personalized
- 10:12experience.
- 10:12Understanding
- 10:13these
- 10:13signals,
- 10:14understanding
- 10:14intent.
- 10:15I
- 10:15mean,
- 10:16you'll
- 10:16start
- 10:16hearing
- 10:16people
- 10:16talk,
- 10:18associate
- 10:18and
- 10:19consumer.
- 10:20But
- 10:20at
- 10:20the
- 10:21end
- 10:21of
- 10:21the
- 10:21day,
- 10:21it's
- 10:21now
- 10:22with
- 10:22agents
- 10:22and
- 10:23AI
- 10:23on
- 10:23device,
- 10:24it's
- 10:24going
- 10:25to
- 10:25be
- 10:25about
- 10:25your
- 10:25personal
- 10:25ui.
- 10:26It's
- 10:26how
- 10:27do
- 10:27you
- 10:27behave,
- 10:27what
- 10:27is
- 10:28your
- 10:28expectation
- 10:28as
- 10:28a
- 10:29consumer
- 10:29and
- 10:30what
- 10:30is
- 10:30your
- 10:30device
- 10:31able
- 10:31to
- 10:31deliver
- 10:31to
- 10:31you?
- 10:32And
- 10:32having
- 10:32all
- 10:32these
- 10:32input
- 10:33signals
- 10:33in
- 10:33physical
- 10:34space
- 10:34finally
- 10:35closes
- 10:35the
- 10:35loop
- 10:36to
- 10:36have
- 10:36something
- 10:36meaningful.
- 10:37Yeah.
- 10:37Just
- 10:37like
- 10:37it's,
- 10:38it's.
- 10:38I'd
- 10:38like
- 10:38to
- 10:38call
- 10:39it
- 10:39as
- 10:39a
- 10:39physical
- 10:39online
- 10:40experience.
- 10:40Yeah,
- 10:41right.
- 10:41They
- 10:41know
- 10:41where
- 10:41we
- 10:41track
- 10:42how
- 10:42long
- 10:42we're
- 10:42on
- 10:42a
- 10:42page.
- 10:43Now
- 10:43they're
- 10:43going
- 10:43to
- 10:43know
- 10:44the
- 10:44same
- 10:44thing
- 10:44in
- 10:44physical
- 10:45space
- 10:45with
- 10:46great
- 10:46precision.
- 10:47Right.
- 10:47That
- 10:47now
- 10:48you
- 10:48will
- 10:48opt
- 10:48into,
- 10:49which.
- 10:49Will
- 10:49be
- 10:49incredibly
- 10:50important.
- 10:50I
- 10:50imagine,
- 10:50too,
- 10:51as
- 10:51we
- 10:51as
- 10:52consumers
- 10:52start
- 10:52having
- 10:53our
- 10:53online
- 10:53experiences
- 10:54more
- 10:54personalized
- 10:55to
- 10:55us,
- 10:55we're
- 10:55going
- 10:55to
- 10:55expect
- 10:56some
- 10:56of
- 10:56those
- 10:56things
- 10:56to
- 10:56happen
- 10:57in
- 10:57store,
- 10:57too.
- 10:58Yeah.
- 10:58And
- 10:58since,
- 10:58since
- 10:59our,
- 10:59you
- 11:00know,
- 11:00very,
- 11:00very
- 11:01well
- 11:01spoke
- 11:01about
- 11:02what
- 11:02would
- 11:02happen
- 11:02for
- 11:03the
- 11:03experience
- 11:03in
- 11:03a
- 11:03physical
- 11:04store,
- 11:05you
- 11:05know,
- 11:05the
- 11:05retailers
- 11:06need
- 11:06to
- 11:06sweat
- 11:07their
- 11:07greatest
- 11:07assets,
- 11:07a
- 11:08store
- 11:08to
- 11:08be
- 11:09able
- 11:09to
- 11:09pick
- 11:09from
- 11:09their
- 11:09store.
- 11:10So
- 11:10they
- 11:10think
- 11:10of
- 11:11that
- 11:11as
- 11:11a
- 11:11node.
- 11:12So,
- 11:12you
- 11:13know,
- 11:13the
- 11:13future
- 11:13is
- 11:14not
- 11:14just
- 11:15thinking
- 11:15about
- 11:15what
- 11:15your
- 11:16first
- 11:16time
- 11:16pick
- 11:16is
- 11:17or
- 11:17the
- 11:17pick
- 11:17rate.
- 11:18It
- 11:18is
- 11:18thinking
- 11:19about
- 11:19what's
- 11:20my
- 11:20timing
- 11:20to
- 11:21make
- 11:21that
- 11:21delivery.
- 11:22Because
- 11:22that's
- 11:22going
- 11:22to
- 11:23become
- 11:23another
- 11:23hero
- 11:24metric
- 11:24as
- 11:25consumers
- 11:25are
- 11:25moving
- 11:26now
- 11:26really
- 11:26rapidly
- 11:27into,
- 11:28gosh,
- 11:28I
- 11:28really
- 11:28want
- 11:29that
- 11:29item
- 11:29in
- 11:29under
- 11:3030
- 11:30minutes.
- 11:30And
- 11:31you
- 11:31know,
- 11:31even
- 11:31with
- 11:31that
- 11:32promise,
- 11:32it's,
- 11:32well,
- 11:33how
- 11:33much
- 11:33under
- 11:3330
- 11:34minutes
- 11:34is
- 11:34it?
- 11:35So
- 11:35all
- 11:35these
- 11:35things
- 11:36go
- 11:36together
- 11:37and
- 11:37so
- 11:37the
- 11:37precision
- 11:38that's
- 11:38needed
- 11:38to
- 11:39be
- 11:39able
- 11:39to
- 11:40get
- 11:40that,
- 11:40it's
- 11:41high.
- 11:41And
- 11:41that's
- 11:42why,
- 11:42again,
- 11:42I've
- 11:43loved
- 11:43working
- 11:43with
- 11:43Art
- 11:44over
- 11:44the
- 11:44years
- 11:44and
- 11:44built
- 11:44a
- 11:45relationship
- 11:45fusion
- 11:46with
- 11:46Qualcomm
- 11:47to
- 11:47build
- 11:47great
- 11:47products.
- 11:48And
- 11:48those
- 11:48are
- 11:48things
- 11:48that
- 11:49we
- 11:49can
- 11:49do
- 11:49together
- 11:49that
- 11:50you
- 11:50can't
- 11:50do
- 11:50without
- 11:50technology.
- 11:51And
- 11:51I
- 11:51love
- 11:52how
- 11:52all
- 11:52these
- 11:52conversations
- 11:52just
- 11:53ladder
- 11:53together
- 11:53because
- 11:53we
- 11:54had
- 11:54Greg
- 11:54Cathy
- 11:54on
- 11:54talking
- 11:55and
- 11:55asking
- 11:55him,
- 11:55you
- 11:55asked
- 11:56him,
- 11:56right?
- 11:56How
- 11:56do
- 11:56you
- 11:56get
- 11:57from
- 11:5795%
- 11:58to
- 11:58that
- 11:58last
- 11:585%
- 11:59in
- 11:59under
- 11:5930
- 12:00minutes?
- 12:00Right.
- 12:00Which
- 12:00is
- 12:00what
- 12:01you're
- 12:01just
- 12:01talking
- 12:01about,
- 12:01Mark.
- 12:02So
- 12:02well,
- 12:02thank
- 12:03you
- 12:03both.
- 12:03That
- 12:03was
- 12:03really
- 12:04enlightening.
- 12:04Appreciate
- 12:05the
- 12:05time.
- 12:05Art
- 12:06from
- 12:06Qualcomm,
- 12:07Mark
- 12:07from
- 12:07Vuzion,
- 12:08and
- 12:08until
- 12:09next
- 12:09time,
- 12:10we'll
- 12:10be
- 12:10back
- 12:10tomorrow
- 12:11as
- 12:11well
- 12:11as
- 12:12Tuesday
- 12:12from
- 12:12the
- 12:12Vuzion
- 12:13Studio
- 12:13in
- 12:14booth
- 12:144921.
- 12:15So
- 12:16until
- 12:16next
- 12:16time
- 12:16and
- 12:17be
- 12:17careful
- 12:17out
- 12:18there.