Latest / Thanks For Visiting / 259. Stay Cool this Summer: 7 Tips for Preparing Your Property for The Season

Transcript

259. Stay Cool this Summer: 7 Tips for Preparing Your Property for The Season · Thanks For Visiting

• 0:00
  Sarah: Hello, listeners, welcome back for another great episode.
• 0:02
  My name is Sarah Karakaian.
• 0:03
  Annette: I am Annette Grant.
• 0:04
  And together we are--
• 0:06
  Both Annette & Sarah: Thanks for Visiting.
• 0:07
  Sarah: All right, we are going to start this episode like we do every week, and
• 0:10
  that's sharing one of you, our amazing listeners or viewers who's using our
• 0:13
  hashtag on Instagram #STRShareSunday.
• 0:16
  We are going to share you here on the pod, give you some love,
• 0:20
  highlight what you do well.
• 0:21
  Annette, who are we sharing this week?
• 0:23
  Annette: This week we are sharing @waddingtonflats.
• 0:26
  Again, @waddingtonflats.
• 0:27
  W-A-D-D-I-N-G-T-O-N.
• 0:30
  And they are in Victoria, British Columbia.
• 0:32
  Sarah, I'm going to have you go through some of the design elements,
• 0:35
  but my key highlight, I love this.
• 0:38
  Right when you link in their Instagram, it takes you to their
• 0:41
  website, and the first call to action video is to watch a video tour.
• 0:47
  And it is a very well-done video tour.
• 0:50
  I'm going to make an assumption that it was professionally done.
• 0:53
  It's just top-notch, and I love that.
• 0:58
  I think video is going to be the future for short-term
• 1:00
  rentals, for vacation rentals.
• 1:02
  And they are crushing it here because I think people are going to want to really
• 1:06
  get that view of where they're staying.
• 1:08
  So congrats on crushing that.
• 1:10
  So listeners, check that out, and start working on some video.
• 1:13
  Sarah, do you want to talk about some of the design
• 1:15
  elements, though, in these flats?
• 1:16
  Sarah: I just really appreciate the pop of-- my eye went right to it.
• 1:21
  They've got this bedroom, this bright, looks like an orange or a bright--
• 1:26
  Annette: Coral.
• 1:26
  Sarah: Coral wall.
• 1:27
  They've got a floral wallpaper with this fantastic pendant situation.
• 1:33
  I am a grandma chic lover.
• 1:37
  1920s, 1940s.
• 1:39
  Give it to me.
• 1:39
  Floral, here for it.
• 1:41
  And that's not everyone's cup of tea, but I love that.
• 1:43
  So they're using color wisely.
• 1:45
  It does pop out to me.
• 1:47
  So remember, if you do have some money to freshen your space up when
• 1:51
  you're in the renovation spot, what is going to be that wow factor moment?
• 1:55
  It doesn't have to be the entire property.
• 1:58
  Great, if you can afford it, but if you've got those one or two or three moments
• 2:02
  throughout the home where those photos are going to stand out in the sea of online
• 2:06
  listings, see who your competition is, what colors aren't they using, what aren't
• 2:10
  they highlighting, and then you do that.
• 2:12
  It's really going to help you stand out.
• 2:13
  Annette: Something else they've done very well is each flat is very different.
• 2:17
  There's a Chinatown quarters.
• 2:19
  Each loft has a distinctly different style.
• 2:24
  And I think that is going to help them when they have different
• 2:27
  travelers with different tastes.
• 2:28
  Because if you get stuck in your own design style, you might have six flats
• 2:33
  that are only appealing to the same guest.
• 2:35
  So I think they've done a really good job diversifying their design also to
• 2:39
  welcome a multitude of different guests.
• 2:42
  Sarah: All right.
• 2:43
  With that, let's head on to the episode.
• 2:46
  We're very excited to share with you our top seven plus-- You know Annette
• 2:50
  and me, we like to throw in bonuses.
• 2:51
  Annette: There's a bonus.
• 2:52
  Yeah.
• 2:52
  Sarah: There might be a couple bonuses in there.
• 2:54
  But I think one of my favorite tips we give is why it's so important to
• 3:00
  be preventative and not reactive, because summer is a really busy time.
• 3:04
  SEGMENT GAP
• 3:05
  Sarah: And it's not just for your family, your friends, and all the good times.
• 3:10
  We have to think about summer for your guests and your rentals.
• 3:13
  So Annette, today we're going to go over the top seven things you could do
• 3:16
  this weekend to get ready for summer.
• 3:18
  Annette: And if you're not doing them this weekend, make the list and
• 3:21
  get somebody to help you do them.
• 3:22
  All right.
• 3:23
  Number one, you are going to want to.
• 3:25
  This is exciting though, because everybody's being cooped up.
• 3:27
  And this is, obviously, just-- let's blanket this out in
• 3:31
  the front of the episode.
• 3:33
  This is for, obviously, places that are renting in the summer.
• 3:37
  I know some of your seasonality is different, but what we want to do, number
• 3:40
  one, is activate this outdoor space.
• 3:44
  We want the guest to know that we are not asleep at the wheel.
• 3:48
  We are excited about spring and summer.
• 3:50
  We want them to enjoy the outdoors.
• 3:54
  And so let's activate the outdoor space.
• 3:56
  And what I mean by that is, obviously, the front.
• 4:00
  It's the walkway.
• 4:01
  Let's focus there first of how they're getting to the home.
• 4:03
  Who knows what's gone on during the winter months.
• 4:07
  So let's clean out those-- I'm not going to lie.
• 4:10
  I had my mom last week cleaning out all the outdoor lights because the bugs
• 4:15
  have all hidden there in the winter.
• 4:16
  It was cold.
• 4:17
  So the cobwebs, the bugs, the mulch, just any of that outdoor space.
• 4:23
  Putting out some flower pots.
• 4:25
  We did our outdoor furniture.
• 4:27
  We got new, um, cushions, new rug.
• 4:31
  Sarah: We spraypainted them to make them look fresh.
• 4:33
  Annette: It looks good.
• 4:33
  Yeah.
• 4:34
  So anything like that, that outdoor space.
• 4:36
  I don't know if you've seen any of our stuff on Instagram with Justin Ford.
• 4:41
  This is also a time for your outdoor space and your outdoor furniture.
• 4:44
  Let's check all the screws.
• 4:46
  I mean, if it's been outside during the winter, let's do a really
• 4:50
  good safety check on all of the furnishings that we do have outside.
• 4:56
  If you have fire pits, things like that, is the time to not only
• 4:58
  activate the space but freshen it up and make sure it is guest ready.
• 5:03
  Sarah: Does the grill need deep cleaned?
• 5:05
  Annette: Oh, you know it does.
• 5:06
  Sarah: How are the gaskets and all the connection points if
• 5:10
  you're using propane or gas?
• 5:12
  Have those been checked?
• 5:13
  Do you have an extinguisher of some sort near any outdoor grilling areas?
• 5:19
  Think holistically, get a new fresh set of eyes, walk your properties,
• 5:23
  and activate those exterior spaces.
• 5:25
  Annette: And we know that sometimes outdoor furniture, um, can be an
• 5:29
  investment, but take a look at what you've earned last year, maybe this year.
• 5:33
  It might be time to invest in some new stuff.
• 5:37
  But get those outdoor spaces all ready for the guests.
• 5:41
  And number two after this, and the reason we're doing this after is we want you
• 5:47
  to adjust your photos in your listing.
• 5:51
  I cannot tell you how many times-- just this week, it happened.
• 5:54
  I was going to someone's listing.
• 5:56
  It was like-- there was no-- they must have launched during the fall,
• 6:01
  and there was just piles of leaves.
• 6:03
  There's nothing on the trees.
• 6:05
  Maybe there's even some snow.
• 6:06
  Hey, we get you.
• 6:07
  We understand.
• 6:08
  Maybe you launched and those were the only photos that you could have gotten.
• 6:10
  Or maybe it was before you had a chance to freshen up your outdoor space.
• 6:15
  All right.
• 6:15
  They were good while they lasted.
• 6:17
  Let's freshen this up.
• 6:18
  Sarah, I think you're taking some new photos this week.
• 6:21
  Sarah: Yeah.
• 6:21
  Tuesday, we're sending the photographer to the property because the property looks
• 6:24
  one way in the fall, and it's beautiful, and in the winter, it's beautiful.
• 6:27
  In the summer, it's a different kind of beauty.
• 6:29
  And we haven't captured that.
• 6:31
  I don't have any of those images.
• 6:31
  I'm like, how do I not have summer images for this property?
• 6:34
  So we're going togo getthat.
• 6:35
  Annette: And that one has beautiful front porch, back porch.
• 6:37
  Yeah.
• 6:38
  You really want to highlight it.
• 6:39
  And so this is one of those things.
• 6:41
  Our listings are always a work in progress.
• 6:43
  And if you have that photographer out, there might be some things
• 6:45
  that you did on the inside too that you need to freshen up a few pics.
• 6:48
  Maybe you have some new furnishings, you've changed a few things around.
• 6:52
  It's a great time to capture those images.
• 6:55
  Sarah: And maybe if you are changing your images on your listing, the
• 6:57
  first five that are featured that people see either as the hero image,
• 7:03
  the photo they see on the listing when they first find it, and then the
• 7:06
  following four that are highlighted, does that highlight the outdoor area
• 7:10
  if that's a feature this summer?
• 7:11
  Does your title say anything about the outdoor area?
• 7:15
  Is it complete fenced in?
• 7:16
  Can they bring their pets?
• 7:18
  So you want to make sure your title and your photos, let's
• 7:21
  bring the summer to the forefront.
• 7:23
  Annette: Yes.
• 7:24
  And number three, segue way.
• 7:26
  Thank you, Sarah, brilliantly.
• 7:28
  This is what we want you to do.
• 7:29
  We want you to highlight-- bring the summer fun to your guests.
• 7:33
  Let's highlight those seasonal hotspots.
• 7:36
  And you can do this in your listing.
• 7:37
  You can do it on your social media.
• 7:39
  You can do it in your email, newsletter that you're sending to
• 7:42
  your past and hopefully future guests.
• 7:44
  And what do I mean by that?
• 7:45
  What are these seasonal hotspots?
• 7:47
  I know here, in Columbus, we have a minor league baseball team that has an amazing
• 7:52
  stadium, one of the top in the country.
• 7:54
  Great place for families.
• 7:55
  We have a soccer team, um, with a great venue.
• 7:59
  There are so many outdoor concert venues and theater.
• 8:03
  What are those hotspots?
• 8:04
  They might be, um, a favorite ice cream, like a local ice cream.
• 8:07
  Shout out, Jeni.
• 8:08
  I don't know if everybody knows Jeni's from Jeni's ice cream that
• 8:12
  started here in Columbus, FYI.
• 8:14
  So how many steps are you from a Jeni's ice cream?
• 8:18
  Those are the type of things getting your guest thinking about.
• 8:21
  And I mean, gosh, if you're near a beach or you have a pool or anything
• 8:26
  in your area, a water park, we have one of those too, put those in the listing.
• 8:30
  Get your guests excited about seeing, because maybe someone down the street
• 8:33
  has a very similar listing, but they're not highlighting all that stuff, and they
• 8:37
  stay on your listing longer and like, oh yeah, I want to do all these things there.
• 8:40
  So pointing those out.
• 8:42
  And not only that.
• 8:43
  When you do this work, people are going to ask you, how
• 8:46
  close are you to this X, Y, Z?
• 8:48
  How many steps is it to this?
• 8:50
  So this work is not in vain.
• 8:52
  You're going to be answering guests' questions about this.
• 8:54
  Sarah: You can also save this.
• 8:56
  You can copy that listing, put it in a Google Doc and that drive
• 8:59
  for that property, and every season you can go back, tweak it.
• 9:03
  Maybe there's a new venue or new thing to do, but this way, you
• 9:06
  don't redo that work every season.
• 9:08
  Save it.
• 9:08
  Save your future self some time.
• 9:10
  And then you just copy and paste, dump it in the listing.
• 9:13
  And make sure you do that.
• 9:14
  AD MARKER
• 9:15
  Annette: Next, number four.
• 9:17
  If you don't have these yet, I encourage you to do this, getting
• 9:22
  outdoor lights and then setting those outdoor lights on timers.
• 9:25
  It might be time to change them because obviously sunset, sunrise are different.
• 9:29
  And I actually had a call recently with a landscape company, and
• 9:34
  their focus is outdoor lighting.
• 9:37
  And they really just talked about so many elements of the outdoor lighting.
• 9:42
  And one of them I want everybody to think about, if you're making your
• 9:45
  list of things that you want to invest in, outdoor lighting is a huge safety
• 9:50
  feature, not only for your guest but for the neighborhood, for your property.
• 9:55
  So if you're trying to think of a few things that maybe you want to
• 9:58
  add to your outdoor landscaping that really would make a difference for
• 10:02
  the guest, it is the outdoor lighting.
• 10:04
  And so much of it is solar now too, which is really great.
• 10:08
  So just want to put that out there.
• 10:10
  So it's time to switch those timers up and make sure that they're coming
• 10:14
  on at the appropriate times for your guest and your neighborhood.
• 10:17
  All right, number five and number six go hand in hand.
• 10:22
  And for those of you-- it's still wild to me, but we just had a guest on.
• 10:27
  Some places don't have AC, but if you've got air conditioning,
• 10:31
  let's get ahead of this.
• 10:33
  Let's get it serviced.
• 10:34
  Let's make sure it's pumping out all the cool air because your
• 10:40
  guest might like it a different temperature in the home than you do.
• 10:46
  We get a lot of DMs about this and emails.
• 10:49
  Hosts listening, I know you try to control these levels of the thermostat.
• 10:54
  Sarah: That's my husband.
• 10:55
  Annette: You got to let them live.
• 10:56
  Let them be them.
• 10:58
  Let me put that out there.
• 10:59
  Everybody, roll your shoulders back.
• 11:03
  No pun intended.
• 11:04
  Chill out about the thermostat.
• 11:06
  Hosts, you get real stressed out about this thermostat.
• 11:09
  And I understand it's financial, and things can get wild, but
• 11:13
  they are also your guests.
• 11:15
  And some people, they run hot.
• 11:17
  They run cold.
• 11:18
  What's normal for them, it's not them being malicious.
• 11:22
  It's not them-- I'm going to tell everybody right now.
• 11:24
  I am someone that does not understand thermostats.
• 11:27
  This week in my house, it's been 78.
• 11:29
  It's been 58.
• 11:30
  It's like, I'll set it and something goes haywire.
• 11:32
  So give them some grace.
• 11:35
  But just get it serviced so when you do get somebody in there,
• 11:38
  like me, and it gets wild, it's able to keep up with the pace.
• 11:42
  Sarah: That being said, if you want to put a little bit of control, there are
• 11:47
  smart thermostats out there that can set, like a guest cannot dip below a
• 11:51
  certain temperature, but I wouldn't make it to where you want it to be, listener.
• 11:54
  I would go a little bit extreme so that for the people who want to
• 11:57
  really indulge can, but also there is technology out there as well that
• 12:02
  can connect with your stay calendar.
• 12:05
  And so if a guest checks out, boom, the temperature goes back
• 12:08
  to whatever setting you want it to be when the guest checks out.
• 12:10
  Even if it doesn't connect with your property management software or your
• 12:14
  Airbnb listing, there are settings like on the Nest thermostat, if they
• 12:18
  don't detect movement after an amount of time, it goes to an eco setting.
• 12:22
  So there are things you can do where we can meet in the middle.
• 12:24
  Annette: Yeah.
• 12:25
  That's where you switch it up, is the checkout time, things
• 12:27
  like that, that's where you want to really try to control it.
• 12:31
  I just got an email.
• 12:32
  I have to put this out there.
• 12:32
  I could not help this listener.
• 12:35
  They wanted to let me know if there was any technology that when a window
• 12:37
  opens, the air conditioner shuts off.
• 12:40
  I do not know about that technology, and I'm going to let
• 12:43
  everybody know I am that person.
• 12:45
  I will be that guest that has the AC and the window open at the same time.
• 12:48
  Sarah: No one's going to-- if you see Annette Grant pop up in your listing--
• 12:52
  Annette: The reason being--
• 12:53
  Sarah: No, I get it.
• 12:54
  Annette: This week I did that because there's water in front of
• 12:57
  my house, and I wanted to drink my coffee and have a little bit of
• 13:00
  the breeze coming in just for 20 minutes, and then I shut the window.
• 13:04
  But that type of stuff, you really want to be careful with
• 13:07
  making the guests not feel--
• 13:10
  Sarah: We're going to get so many angry emails.
• 13:12
  Annette: It's okay because, no, this is something--
• 13:14
  Sarah: No, it's real.
• 13:15
  Annette: Imagine being a guest and feeling like some big brother
• 13:18
  is controlling the temperatures.
• 13:21
  To me, it would feel very evasive.
• 13:23
  Wait.
• 13:24
  Is it evasive or invasive?
• 13:26
  Sarah: Invasive.
• 13:26
  Annette: I don't know.
• 13:27
  It's like, are there-- that's where people are like, wait, are there cameras?
• 13:30
  How do you know what the-- they don't understand that.
• 13:32
  Yeah.
• 13:32
  People, let me know how you feel about it.
• 13:34
  I'm sure you will.
• 13:35
  But, um, Sarah, have Nick come at me.
• 13:40
  I'll chat with him about my perspective on, um, heating and cooling.
• 13:44
  Sarah: I am in the car, the AC on, windows down.
• 13:47
  I'm not going to lie.
• 13:48
  It feels good.
• 13:49
  Annette: Mm-hmm.
• 13:50
  So it happens.
• 13:52
  And when you're getting this AC, getting it checked, making sure we're
• 13:55
  firing all cylinders and changing out the filters, this is another thing.
• 14:00
  Whether it's for you or not, this is inexpensive.
• 14:04
  Let's be prepared for-- what I love about this next tip is this is preparing you.
• 14:09
  I love things that can be multifaceted.
• 14:12
  Getting some nice fans for your property for a couple of reasons.
• 14:17
  Number one, if something were to happen to your AC, you've already got
• 14:21
  some fans there to help the guests.
• 14:23
  Sarah: Oh, yes.
• 14:24
  Annette: Secondarily, I know people like white noise.
• 14:27
  Some people like a noise machine, but some people really love some fan to sleep with.
• 14:33
  And it doesn't-- sometimes it's not just the ceiling fan.
• 14:36
  They like an actual oscillating fan in the room.
• 14:40
  I don't see there being anything negative to having a few available.
• 14:45
  That way, if something were to happen, you already have something there.
• 14:48
  Or if a guest just wants some extra cooling during the summer, those are
• 14:52
  there, and they're available for them.
• 14:54
  So it's a small investment to make to hopefully save you a really
• 14:57
  big headache or time if something were to go wrong and you're trying
• 15:00
  to get fans out to your guests.
• 15:02
  Sarah: You also have-- we've got two emergency window units.
• 15:05
  You can't put window units in all of our properties, guests, or listeners.
• 15:08
  I know that that might be true to you too, but I've learned from having
• 15:12
  backups for refrigerators, freezers.
• 15:16
  What else do I have that's random?
• 15:17
  Fans.
• 15:18
  It's really safe.
• 15:20
  Room heaters, um, yeah.
• 15:22
  Window units, ACs.
• 15:24
  I mean, the Wi-Fi thing you had.
• 15:25
  I'm telling you what, it saves the day.
• 15:30
  Annette: And if you don't already have them, have them picked out
• 15:33
  on Amazon for next day delivery.
• 15:36
  If you don't want to make the financial commitment, you at least know,
• 15:38
  okay, hey, this is what I would get.
• 15:39
  This is how I could get it there.
• 15:41
  If the refrigerator were to go out--
• 15:43
  Sarah: Because then you have them.
• 15:44
  So it's better than moving a guest to a hotel room or cutting a stay short
• 15:47
  because you can reuse these items.
• 15:49
  So they've come in clutch for our team.
• 15:51
  Annette: All right.
• 15:51
  And then, ooh, this one is a big one.
• 15:55
  It's last but not least, but getting anybody on your outdoor team, your
• 16:02
  outdoor vendors, setting expectations because this is a pain point right now.
• 16:09
  Everyone knows we're having some troubles with it.
• 16:12
  It's springtime.
• 16:13
  Any landscaper, pool service, hot tub, mosquito spraying, it's go time.
• 16:21
  It's graduation parties, and Mother's Day, and people want to get
• 16:24
  outside, and so they're backed up.
• 16:27
  I did some mulching, Sarah's husband did some lawn mowing, and we have a
• 16:31
  great service provider, but it was just like, we did not set proper
• 16:33
  expectations, or we set them, but I think y'all know how it goes sometimes.
• 16:39
  It's just litteraly-- and my heart goes out to them, and they are
• 16:43
  just doing the best they can but--
• 16:45
  Sarah: They're small businesses too.
• 16:46
  And sometimes, when you put that into perspective, how many times has it
• 16:48
  happened to you as a small business owner where you set the systems up, systems
• 16:53
  were malfunctioning at the moment?
• 16:56
  Annette: Yeah.
• 16:56
  It's their Super Bowl.
• 16:57
  It's their check at this time when everybody decides to call them.
• 16:59
  So here's the deal, setting expectations with them.
• 17:02
  This probably should have been done a while ago, but let's still just do it.
• 17:05
  Have a backup plan about your lawn care, any mosquito.
• 17:08
  If you have pool service, hot tub service, what's the plan for the whole summer,
• 17:14
  and do you have a backup plan if they were to be late or if a guest was getting
• 17:20
  ready to check in and that's not met?
• 17:22
  I think communicating with them and knowing, hey, I'm a short-term rental.
• 17:26
  These are the hours.
• 17:27
  And also, that's the thing, listeners.
• 17:29
  If you can communicate, that's one thing great with these vendors is you
• 17:33
  could say, hey, I really like to let my guests know, if they are, they're on a
• 17:36
  Tuesday, my lawn gets done every Tuesday.
• 17:39
  And that way you can be up front with your guest.
• 17:42
  If there's a whole-- depending if you have one person or a team that's
• 17:45
  going to be around the property, you really do want to communicate,
• 17:48
  if you can, what's going on there.
• 17:49
  AD MARKER
• 17:50
  Sarah: All right.
• 17:50
  Listeners, hot tip for you.
• 17:52
  Shout out to our podcast sponsor, one of them, Breezeway.
• 17:56
  This is where they come in clutch.
• 17:59
  They have in their arsenal already for you, a preventative checklist for summer.
• 18:04
  You can add to it.
• 18:05
  Take our suggestions on this episode, add to it, make it your own.
• 18:08
  Make it special to your property, each of your properties.
• 18:11
  Get ahead.
• 18:12
  Don't be reactive.
• 18:13
  Be preventative with your asset.
• 18:15
  Get on top of it.
• 18:16
  I know maintaining it, getting an HVAC tech out, and doing these things
• 18:22
  there's no problem, but the more you can have the professionals make
• 18:26
  sure there are no problems and get ahead of things, honestly, the better
• 18:29
  it's going to be in the long run for you, your guests, your business.
• 18:32
  You don't want to have to shut down for things.
• 18:33
  So Breezeway, their checklist, they come in clutch, and then you can reassign it.
• 18:37
  Every summer season comes along to repopulate.
• 18:40
  Annette: Yeah.
• 18:40
  And then I'm going to throw a curve ball in here.
• 18:43
  We did not talk about this one before the episode, Sarah, but last
• 18:47
  but not least, get the calendar out and schedule yourself a vacation.
• 18:53
  If you do not have a vacation planned, it can be a staycation.
• 18:57
  I just want to make sure, hosts, that you're taking care of yourself,
• 19:01
  that all of your hard work, you're able to relax from time to time.
• 19:05
  And guess what?
• 19:06
  I'm telling you, if you do not take the time right now to mark off
• 19:11
  some time in the summer to enjoy yourself, it will fly by because it's
• 19:15
  happened to me one too many times.
• 19:17
  So make sure if it's-- whether it's the 4th of July.
• 19:21
  Let's talk about that.
• 19:22
  4th of July.
• 19:22
  There are these holidays, Memorial Day, Labor Day.
• 19:24
  Let's be aware of those on your personal calendar, on
• 19:28
  your calendar for your guests.
• 19:29
  So I just want to make sure that you're planning your calendar
• 19:32
  out and you're taking some time.
• 19:34
  Sarah: For our listeners out there with a larger operation, make sure you're getting
• 19:37
  the schedule from your team, your vendors.
• 19:40
  Are they preventative in terms of like, oh, we're not going to be
• 19:43
  available to help you that day, or we will be short staffed that day?
• 19:45
  So I just ask my team, send me all of your trips.
• 19:48
  Annette: All your vacation days.
• 19:50
  All your stuff that--
• 19:50
  Sarah: Let's make sure we've got coverage.
• 19:52
  Let's make sure that our guests aren't going to feel that.
• 19:55
  Your business is still supported.
• 19:56
  If you have the luxury of being able to shut down your listing for some
• 20:00
  time while you go on vacation, great.
• 20:01
  Just make sure your calendar reflects that.
• 20:04
  Anything else, Annie?
• 20:05
  Annette: No.
• 20:06
  I just want to make sure they're--
• 20:07
  Sarah: I love that.
• 20:08
  Annette: They're doing some trip.
• 20:08
  Taking some time off.
• 20:09
  Sarah: All right.
• 20:10
  So have a really wonderful summer.
• 20:12
  Keep us posted on all the things that are happening in your lives and your listings.
• 20:16
  Tag us on Instagram.
• 20:18
  DM us.
• 20:19
  Emailus.
• 20:19
  Annette: Feel free to invite me to test your thermostats out.
• 20:23
  Sarah: Or not, because she's going to drive it down to 60 degrees.
• 20:26
  With that, I am Sarah Karakaian.
• 20:28
  Annette: I am Annette Grant, and together we are--
• 20:29
  Both Annette & Sarah: Thanks for Visiting.
• 20:30
  Sarah: Talk to you next time.