Latest / Becker's Healthcare Behavioral Health / Matt Brown, Chief Administration Officer and President at ARC Healthcare
Transcript
- 0:00Welcome everyone to the Becker's Healthcare podcast series.
- 0:02I'm Mariah Muhammad, writer and moderator with Becker's
- 0:05Healthcare. And I'm thrilled to have with me
- 0:07today, Matt Brown, chief administration officer and president
- 0:10at Addiction Recovery Care. Matt, welcome to the
- 0:13podcast. We're very excited to have you join
- 0:14us today. To get us started, would you
- 0:16mind please introducing yourself and telling us a
- 0:18bit about your background?
- 0:19Yes. Thank you so much for having me.
- 0:21So my name is Matt Brown, and I'm
- 0:23chief administration officer and president at AHRQ Healthcare.
- 0:27Our organization
- 0:28exists
- 0:29to create opportunities for people to discover hope
- 0:32and live their god given destiny.
- 0:34And what that means at ARC is that
- 0:36we have created a comprehensive
- 0:38behavioral health system
- 0:40that includes an inpatient psychiatric hospital,
- 0:44residential
- 0:45outpatient and telehealth
- 0:47drug treatment
- 0:48and recovery services,
- 0:51a rural health clinic that includes primary care
- 0:54and psychiatric
- 0:55services
- 0:56with the addition of pharmacy and lab services.
- 1:00We also have an educational and vocational training
- 1:04component to our organization
- 1:06that allows people to move from crisis to
- 1:09career,
- 1:10and we are very focused on
- 1:12giving people opportunities
- 1:14to gain their GED,
- 1:16to enter college,
- 1:17to
- 1:19earn a variety of certificates, including auto mechanics,
- 1:22hospitality,
- 1:23culinary arts, welding,
- 1:25peer support, and more.
- 1:28Wonderful. Thank you so much for giving us
- 1:29that background. So for you, and for this
- 1:33great organization, what opportunities and headwinds do you
- 1:36kinda have in your in your site right
- 1:38now?
- 1:39So we believe,
- 1:41in in the opportunities
- 1:42is that many of our patients come into
- 1:44our centers
- 1:46and are suffering from a variety of primary
- 1:50care
- 1:51issues,
- 1:52addiction,
- 1:53generational poverty, and traumas.
- 1:55And we're also seeing a rise in mental
- 1:58health needs,
- 1:59and so we're actively
- 2:01innovating
- 2:01programs to better serve our patients that have,
- 2:05more co occurring disorders or even primary mental
- 2:08health.
- 2:09Wonderful. Thank you so much for giving us
- 2:11that information.
- 2:12How are you thinking about growth and kinda
- 2:14adding value to your organization,
- 2:16for this year and beyond?
- 2:18So Kentucky is currently facing,
- 2:21some downturns in reimbursement, and so that's forcing
- 2:25behavioral health and mental health addiction providers all
- 2:28across Kentucky
- 2:29to really go back to the drawing board
- 2:31and look at the programs that we offer,
- 2:33look at the service lines,
- 2:35look at the, you know, the patient needs,
- 2:37and continue to innovate with patient centric care
- 2:40models
- 2:41that that really
- 2:43optimize
- 2:44the value
- 2:45that we are bringing to the patients,
- 2:48to the managed care organizations,
- 2:51to the state of Kentucky and the taxpayers,
- 2:53and really focusing in on what does quality
- 2:56mean for this population that we serve,
- 2:59what is a good outcome, how do we
- 3:01define those, how do we standardize those.
- 3:04AHRQ was a founding member of Kentucky's treatment
- 3:07provider association,
- 3:09and
- 3:10that association is working with the different stakeholders
- 3:13across the state
- 3:15to define quality and to put in some
- 3:17objective measures that can really define or decide
- 3:23are we doing a good job and what
- 3:24does that mean?
- 3:26Yeah. Definitely. That makes a lot of sense.
- 3:28So what is one risk or an investment,
- 3:31that you really think is worth making this
- 3:33year, would you say?
- 3:35I think in data driven outcome measures, there's
- 3:37a great opportunity because what I've seen in
- 3:40the last couple years is that
- 3:43there really needs to be an alignment of
- 3:45the scoreboards
- 3:47that we're all watching. And what I mean
- 3:49by that is,
- 3:50you know, maybe the thing that we're celebrating
- 3:52about a patient's journey at Addiction Recovery Care
- 3:56could very well be the thing that that
- 3:58is
- 3:59driving cost for the managed care organization and
- 4:02but so our scoreboards are just not aligned
- 4:05yet. And I think it really speaks to
- 4:07the infancy
- 4:08of this sector of health care. You know,
- 4:10Kentucky was one of the first states in
- 4:12the entire country
- 4:14to
- 4:15expand Medicaid
- 4:17and
- 4:18create a comprehensive benefit for all levels of
- 4:20care of substance use disorder treatment for the
- 4:23Medicaid population. That was in January of twenty
- 4:26fifteen. So this sector of health care in
- 4:28Kentucky for the Medicaid population
- 4:30is only 10 old.
- 4:32And and with that, you know, Kentucky have
- 4:34done a wonderful job
- 4:36of increasing access to treatment. Matter of fact,
- 4:39East Tennessee State University
- 4:42out of Chattanooga, Tennessee,
- 4:44sometime late twenty twenty three, early '20 '20
- 4:47'4,
- 4:48they published a briefing
- 4:50that
- 4:51shows that Kentucky has the most residential treatment
- 4:54beds per capita
- 4:56of any state in the entire country. So
- 4:58Kentucky absolutely has quantity figured out.
- 5:02And now I strongly believe that the state,
- 5:05the managed care organizations,
- 5:08legislators,
- 5:09and the providers
- 5:11must circle back and make sure that quality
- 5:14remains at the top of our focus for
- 5:15the next couple years.
- 5:18Yeah. That definitely makes a lot of sense.
- 5:20Thank you so much for giving us that
- 5:21that background.
- 5:23Is there a one area in particular where
- 5:26you see the the best opportunities for growth
- 5:28in the future?
- 5:30I believe
- 5:32continuing to scale
- 5:34telehealth options,
- 5:36Kentucky and, you know, Appalachia, kind of where
- 5:39we sit,
- 5:40is a very rural part of America.
- 5:43Transportation
- 5:44is often an issue,
- 5:46and
- 5:47access to treatment can be an issue.
- 5:50There's also a shortage of qualified staff in
- 5:53many areas, and telehealth can really connect
- 5:56the qualified
- 5:58staff
- 5:59to the person in need
- 6:01in a way that rural America greatly needs.
- 6:04And and just like I have shared before
- 6:06on a couple other public forums
- 6:09is
- 6:09I know there's kind of a a lot
- 6:11of back and forth about telehealth, and is
- 6:13it as good as in person
- 6:15visits, or is it better or worse?
- 6:18And the reality is is sometimes
- 6:21we're not choosing between telehealth or in person.
- 6:25We're choosing between telehealth and nothing at all.
- 6:28And so I'm taking telehealth every day when
- 6:30it comes to telehealth versus nothing at all.
- 6:34Definitely. Definitely. I I hear about telehealth very
- 6:37often, and it's amazing how it's been able
- 6:39to help,
- 6:40so many families take their health seriously. So
- 6:43I definitely agree with you, especially that last
- 6:44statement.
- 6:46And thank you so much for those final
- 6:47thoughts, Matt. This has definitely been a very
- 6:49informative discussion. So I wanna thank you so
- 6:51much for coming on Becker's health care, and
- 6:53I look forward to connecting with you again
- 6:54soon. Yes. Thank you so much for having
- 6:56me.