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20/01/2012

The Radio 2 breakfast show is normally captained by Chris Evans. But, during a recent absence, Richard Madeley filled the presenter chair instead - and many listeners wish he hadn't. In the first programme of the new series, Roger Bolton talks to Lewis Carnie, head of programmes at Radio 2, about the delicate business of finding suitable stand-in presenters.

After countless tales of woe from listeners trying to contact programmes, Roger issues a challenge to Radio 4's network manager Denis Nowlan. Can he negotiate the website and deliver a listener's message? And will it be read? Feedback, of…

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