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States Balk At Insurers Setting Rates By Consumers’ Online Habits

Watching Consumers’ Online habits to Set Insurance Rates State lawmakers across the country are growing concerned about a new practice by the insurance industry: setting prices based on their customers’ retail shopping habits and Internet search histories. CQ’s Clyde McGrady reports that con­sumer groups have pushed legislators and regulators to stop insurers from figuring out the highest amount they can charge policyholders before a customer will switch companies — based on person­al data insurers buy from online snooping services.

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