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DEWA empowers customers to make smarter, more sustainable decisions through Consumption Assessment Tool · DEWA Podcasts

• 0:00
  In this short dialogue, we are highlighting how
• 0:02
  Dubai Electricity and Water Authority helps customers
• 0:05
  make smarter and more sustainable decisions through
• 0:09
  its consumption assessment tool and related digital
• 0:12
  services. At the core of this effort is a simple
• 0:16
  idea. When customers understand their electricity
• 0:20
  and water use better, they can reduce waste,
• 0:23
  improve efficiency at home, and make more informed
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  choices without compromising comfort and well
• 0:30
  -being. and monthly basis. The consumption assessment
• 0:50
  tool builds on that by asking customers a few
• 0:54
  questions about consumption habits, property
• 0:57
  characteristics, the number of occupants and
• 1:01
  the appliances used at home. After completing
• 1:04
  the survey, users receive a detailed household
• 1:07
  consumption profile, tailored recommendations
• 1:11
  and practical guidance to improve efficiency.
• 1:16
  Another important feature is the high water usage
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  alert service, which helps customers quickly
• 1:21
  detect potential leaks in water connections after
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  the meter. Instant notifications about unusual
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  increases in consumption can help reduce water
• 1:31
  loss and support faster repairs. And for customers
• 1:35
  travelling during the summer, the Away mode feature
• 1:39
  adds peace of mind by sending regular daily or
• 1:42
  weekly consumption reports and alerts by email,
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  making it easier to identify unusual usage while
• 1:51
  away from home. Overall, these tools show how
• 1:55
  Dubai Electricity and Water Authority is combining
• 1:58
  digital innovation, practical insights and sustainability
• 2:02
  awareness to help customers use resources more
• 2:05
  responsibly and support a more sustainable community.