Latest / Challenges of Faith Radio Program / Did u spot the person trying to deceive U? Ep 3384
Transcript
- 0:00Speaker 1: Welcome back to Challenges of Faith Radio Program. I'm Gary McKenz.
- 0:04Speaker 1: Thank you for joining. Thank you for joining. I'd like
- 0:08Speaker 1: to acknowledge God and you, our listeners, here on episode 3384.
- 0:12Speaker 1: The topic for today is deception and scams. And I'm
- 0:21Speaker 1: sure that sometime in your life, whether it's personal or professional,
- 0:27Speaker 1: that You've come across individuals who have deceived you, attempted
- 0:32Speaker 1: to deceive you, or have tried to lay out some
- 0:35Speaker 1: type of scam on you. But how about when you're
- 0:40Speaker 1: searching online and you're coming across those individuals who are impersonators? Yes, yes, yes, impersonators.
- 0:50Speaker 1: So let's talk about it today. Are you planning to
- 0:52Speaker 1: pay a bill online? Well, before you begin, you want
- 0:56Speaker 1: to start searching for the company's payment site. You want
- 1:01Speaker 1: to know that dishonest companies sometimes use paid search ads
- 1:05Speaker 1: to trick you into paying them instead of the company
- 1:09Speaker 1: or agency that you're looking for. Now, think about it.
- 1:13Speaker 1: You're talking about some guy, some lady, some lady, some
- 1:16Speaker 1: guy behind that human trying to deceive you and trying
- 1:22Speaker 1: to get something out of you. You know it's true.
- 1:27Speaker 1: But the question is, how does it happen? Think about it.
- 1:29Speaker 1: You need to pay a bill so you search online
- 1:32Speaker 1: using a search engine irrespective of what the search engine is.
- 1:35Speaker 1: Let's say it's a Google search. Or let's say it's
- 1:39Speaker 1: Bing for the company's payment site. In this example from
- 1:44Speaker 1: the Federal Trade Commission versus Doxo Inc., the top result
- 1:47Speaker 1: looks like it belonged to a well-known lab company, but
- 1:51Speaker 1: it's a paid search text ad. It's going to end
- 1:55Speaker 1: up taking you to another company's site And then when
- 1:58Speaker 1: you click on the link and you go to the
- 2:00Speaker 1: company's site, you don't realize it doesn't have a relationship
- 2:03Speaker 1: with the lab company. And then when you go to
- 2:06Speaker 1: pay your bill, the company may add additional fees that
- 2:08Speaker 1: you didn't expect. Well, according to the Federal Trade Commission's complaint,
- 2:15Speaker 1: DOPSO using search engines such as Google Search or Bing,
- 2:20Speaker 1: what they did was misrepresent that it was an official
- 2:24Speaker 1: payment channel for companies and agencies including LabCorp, AT & T,
- 2:30Speaker 1: and state toll authorities. So the question becomes, how can you,
- 2:35Speaker 1: we're talking to you now, because you don't want to
- 2:37Speaker 1: become a victim, do you? Whether it be a relationship
- 2:41Speaker 1: or some type of crime. So how can you make
- 2:44Speaker 1: sure you're going to the real payment site? Well, the
- 2:48Speaker 1: first thing you want to do is scroll past the
- 2:50Speaker 1: paid search results to help make sure you have the
- 2:53Speaker 1: right website or contact information. Then you want to type
- 2:57Speaker 1: the company's website address, if you know it, directly into
- 3:02Speaker 1: your browser to find the right payment site. But think
- 3:05Speaker 1: about it. So if you see a bad business practice,
- 3:09Speaker 1: go ahead and let the Federal Trade Commission know about it.
- 3:12Speaker 1: And you can do it at reportfraud.ftc.gov. And since we're
- 3:17Speaker 1: talking about a scam, a fraud, how about that unexpected
- 3:23Speaker 1: package that you just received? Think about it. Could it
- 3:27Speaker 1: be a brushing scam? Well, the Federal Trade Commission staff
- 3:32Speaker 1: had laid it out. They asked the same question. Did
- 3:36Speaker 1: you get a package you didn't order? Because it could
- 3:38Speaker 1: be a brushing scam where a scammer, you know, again, somebody,
- 3:42Speaker 1: some man, some woman, some woman, some man trying to
- 3:44Speaker 1: deceive you, trying to trick you. But it could be
- 3:48Speaker 1: a brushing scam where a scammer uses your name. And
- 3:52Speaker 1: what they end up doing is leaving a fake review
- 3:55Speaker 1: for that package that you didn't even order. It could
- 3:59Speaker 1: also be a sign that someone has or is looking
- 4:01Speaker 1: to steal your personal information. And so it begins with
- 4:06Speaker 1: an unexpected package that looks like it's from a known company.
- 4:09Speaker 1: Let's say like Amazon or from a personal business that
- 4:13Speaker 1: you've never even heard of. The package is addressed to you,
- 4:17Speaker 1: and recent reports that's come to the Federal Trade Commission
- 4:21Speaker 1: says that it usually has something cheap and random inside,
- 4:25Speaker 1: like baby wipes, toothpaste, or seeds. You know, S-E-E-D-S. But
- 4:32Speaker 1: the question you've got to ask and answer yourself, why
- 4:36Speaker 1: would someone send you something like that? Because you've got
- 4:39Speaker 1: to remember now, scammers, you know, those who are trying
- 4:42Speaker 1: to trick you, deceive you, mislead you, They do this
- 4:47Speaker 1: so that they have a validation of delivery. Then they
- 4:50Speaker 1: end up using your name to place fake reviews online
- 4:53Speaker 1: about their business to brush up their sales. And sometimes
- 4:57Speaker 1: the sender might leave a note with a QR code
- 5:00Speaker 1: inside the package. And it might say to scan to
- 5:03Speaker 1: find out who sent the package or to go ahead
- 5:05Speaker 1: and process the return. But you need to think about it.
- 5:08Speaker 1: Scanning could take you to a phishing website. And I'm
- 5:12Speaker 1: not talking about one you go out and get the
- 5:14Speaker 1: fish that you eat. But it could take you to
- 5:17Speaker 1: a phishing website designed to, guess what, steal information like
- 5:22Speaker 1: your credit card numbers, your usernames, or your password. And
- 5:26Speaker 1: if you did receive a package that you know you
- 5:29Speaker 1: didn't order, change your passwords and all your online shopping
- 5:34Speaker 1: accounts in case they were compromised. And if the package
- 5:37Speaker 1: came from Amazon or another online marketplace, go ahead and
- 5:42Speaker 1: message the platform so that they can investigate removing the
- 5:45Speaker 1: seller And while you're doing all that, go ahead and
- 5:48Speaker 1: take a moment to check your credit weekly for free
- 5:51Speaker 1: at annualcreditreport.com. You want to make sure you're monitoring the
- 5:56Speaker 1: information in your credit report because you want to look
- 5:59Speaker 1: for signs of identity theft. Know the law where you
- 6:03Speaker 1: live at. Know it. Because you don't need to return
- 6:08Speaker 1: things you didn't order. And you don't have to pay
- 6:11Speaker 1: for them either. But you want to be cautious about
- 6:14Speaker 1: using the product because after all, You don't even know
- 6:17Speaker 1: who sent it to you. You know it was true.
- 6:22Speaker 1: And then finally, for the veterans, you know the veterans
- 6:25Speaker 1: who are trying to protect the country here in the
- 6:30Speaker 1: United States? Do you even know how to spot a
- 6:34Speaker 1: postcard scam that's targeting them? Think about it. Veterans across
- 6:40Speaker 1: the country have reported getting postcards in the mail saying
- 6:44Speaker 1: that they or their spouse might qualify for extra monthly
- 6:49Speaker 1: veterans benefits. But the veteran savings program mentioned in the
- 6:53Speaker 1: mail doesn't actually exist. Guess what? You got it right.
- 6:59Speaker 1: It's a lady or a guy, guy or lady, just
- 7:02Speaker 1: a scammer fishing for personal or financial information. But the
- 7:07Speaker 1: question you got to ask is, so that you can
- 7:09Speaker 1: know how to prevent it, how does it work so
- 7:11Speaker 1: that you can at least avoid it? Well, what normally
- 7:15Speaker 1: happens is the scammers often pretend to be affiliated with
- 7:18Speaker 1: the U.S. Department of Veterans Affairs, you know, the VA.
- 7:22Speaker 1: But in this new twist, scammers are mailing postcards to
- 7:25Speaker 1: veterans promising extra money through a veteran-saving program. Remember, it's
- 7:31Speaker 1: not a real program. The postcard might list the state
- 7:34Speaker 1: you're living in and mention real VA benefits like CHAMPA
- 7:38Speaker 1: or TRICARE for life. And the reason why is so
- 7:41Speaker 1: they're hoping to seem more real. And the message tells
- 7:45Speaker 1: you to call right away or risk losing out. Think
- 7:48Speaker 1: about it. The scammers always hope you'll act quickly rather
- 7:51Speaker 1: than pause, you know, and think about it and do
- 7:53Speaker 1: some research. Because their goal is to, you guessed right,
- 7:58Speaker 1: deceive you, trick you into calling and sharing personal information
- 8:03Speaker 1: like your invaluable social security number or your invaluable bank
- 8:07Speaker 1: account details. So if you get a postcard like this,
- 8:11Speaker 1: don't respond. Because legitimate VA communications are not going to
- 8:15Speaker 1: pressure you to respond immediately or give sensitive information over
- 8:19Speaker 1: the phone. And what you want to do is contact
- 8:22Speaker 1: the VA directly, especially if you have questions about your benefits.
- 8:26Speaker 1: And always use a number you know is real, never
- 8:29Speaker 1: the one in the postcard. You want to start with
- 8:32Speaker 1: the VA Benefits Hotline. And you can call them at 1-800-827-1000.
- 8:39Speaker 1: And while you're calling them, don't forget to spread the
- 8:42Speaker 1: word because scammers typically don't just contact one person. And
- 8:46Speaker 1: you know what? Sharing this advice can help others in
- 8:50Speaker 1: your community look out and avoid the guy or the
- 8:54Speaker 1: lady trying to scam you. If you want to have
- 8:59Speaker 1: more updates on the latest scams like this one, go
- 9:03Speaker 1: to militaryconsumer.gov. I know you're on your way there.