Latest / 360 with Katie Woolf / Berry Springs Tavern owner Leah Sloan says she is thrilled to win Best Overall Pub at the Hospitality Awards

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Berry Springs Tavern owner Leah Sloan says she is thrilled to win Best Overall Pub at the Hospitality Awards · 360 with Katie Woolf

• 0:00
  Speaker 1: Last night, Well, I had the wonderful opportunity to mc
• 0:04
  Speaker 1: the Hospitality Excellence Awards and it is always a phenomenal
• 0:09
  Speaker 1: night to see so many fantastic venues, so many wonderful
• 0:13
  Speaker 1: hospitality staff out enjoying themselves, a bit of a night
• 0:17
  Speaker 1: off for so many to really celebrate the industry and
• 0:20
  Speaker 1: all that is wonderful about the industry. And one of
• 0:24
  Speaker 1: the big winners overnight was the Berry Springs Tavern. Now
• 0:28
  Speaker 1: they took out the prestigious award and it is the
• 0:33
  Speaker 1: well the best overall metro pub tavern. And joining me
• 0:38
  Speaker 1: on the line right now is Leah Sloan from the
• 0:41
  Speaker 1: Berry Springs Tavern. Good morning to you.
• 0:43
  Speaker 2: Leah, Good morning Katie.
• 0:46
  Speaker 1: How are you and the rest of the crew this
• 0:49
  Speaker 1: morning after what was a phenomenal night for you guys?
• 0:54
  Speaker 2: Yeah? Good, look, I've shaked up. Okay. A couple of
• 0:58
  Speaker 2: the team are a little bit dusty celebrating, which is understandable,
• 1:03
  Speaker 2: but yeah, it was a fantastic, fantastic night and we're
• 1:08
  Speaker 2: really really proud to be to be recognized with that award.
• 1:11
  Speaker 1: So yeah, it wasn't the only award that you won, though,
• 1:14
  Speaker 1: was that?
• 1:16
  Speaker 2: No, we won marketing, which is which is a super achievement.
• 1:22
  Speaker 2: This year, we did things a little bit differently and
• 1:26
  Speaker 2: it's been a real collaboration our marketing efforts. The whole
• 1:30
  Speaker 2: team's become involved. We've had Lovely Sophie has joined us
• 1:33
  Speaker 2: from the UK and she's been doing all the social media.
• 1:36
  Speaker 2: We've got a young student who's been doing our tiktoks,
• 1:39
  Speaker 2: which I can't get my head around, but he's just,
• 1:42
  Speaker 2: you know, he's just really moved that into a new space.
• 1:45
  Speaker 2: We've got Dan who does all the cocktails in venue
• 1:48
  Speaker 2: and all the artwork and those sorts of things. And
• 1:50
  Speaker 2: then we've got Lives that executes everything on the ground
• 1:53
  Speaker 2: and make sure it happens when we run events. So
• 1:55
  Speaker 2: it is it's a real team effort. And you know,
• 1:58
  Speaker 2: even with the tiktoks, you'll see all the stuff in
• 2:00
  Speaker 2: them and everyone gets involved. So it's a lot of fun.
• 2:03
  Speaker 2: And yeah, I think they've they've done a really awesome job.
• 2:07
  Speaker 1: That's I think the wonderful thing about your venue though,
• 2:09
  Speaker 1: as well, is that it is so much fun and
• 2:11
  Speaker 1: whenever you go out there you feel utterly welcomed. It's
• 2:15
  Speaker 1: always a good time, and you've got such a great
• 2:18
  Speaker 1: team as well.
• 2:21
  Speaker 2: We have Katie. We've got a fantastic team culture, and
• 2:24
  Speaker 2: I think that's something we've worked really really hard to achieve.
• 2:29
  Speaker 2: Just people that are kind, they're good, you know, good people.
• 2:33
  Speaker 2: They care about what they do, and they really care
• 2:35
  Speaker 2: about our customers and getting it right. And you know
• 2:38
  Speaker 2: that's that's really important to me. And don't get me wrong,
• 2:41
  Speaker 2: we don't always get it right, but you know what,
• 2:43
  Speaker 2: if we don't, we really like an opportunity to fix it. So,
• 2:47
  Speaker 2: you know, that's the way the team, that's the culture
• 2:49
  Speaker 2: of the team, and you know, they're like family. I'm
• 2:52
  Speaker 2: very proud of all of them, and I.
• 2:54
  Speaker 1: Know it's you know, in a lot of ways, it's
• 2:57
  Speaker 1: been a tough year for a lot in our hospitality industry.
• 3:01
  Speaker 1: But you guys always have a smile on your face,
• 3:03
  Speaker 1: and so many in the hospitality industry do despite what,
• 3:07
  Speaker 1: like I said, has been a tough year for many.
• 3:10
  Speaker 2: Yeah, and it has, and you know, let's not shy
• 3:13
  Speaker 2: away from you know, some of the challenges we know
• 3:16
  Speaker 2: we've had, you know, poor Jason Hannah day after day,
• 3:19
  Speaker 2: you know, dealing with breakings and Jimmy Shue and then
• 3:23
  Speaker 2: of course us with the ram Rays and you know,
• 3:25
  Speaker 2: some days it's really hard to get up to go,
• 3:27
  Speaker 2: you know, have a smile on your face and say, Okay,
• 3:30
  Speaker 2: you know, let's keep going. Let's keep going, because you know,
• 3:33
  Speaker 2: those sort of things can really take the air out
• 3:36
  Speaker 2: of your ballooms. So it's and even for the team,
• 3:39
  Speaker 2: you know, particularly as we spoke about, you know, our
• 3:42
  Speaker 2: guys being involved in the in the ram ray that
• 3:44
  Speaker 2: had a massive impact on our team and for them
• 3:47
  Speaker 2: to still come into work and give they're all in
• 3:51
  Speaker 2: delivering our product and service. You know, they're an absolute inspiration.
• 3:55
  Speaker 1: Yeah, they truly are. And at this point I should
• 3:57
  Speaker 1: probably apologize because one of your staff members had me
• 4:00
  Speaker 1: in a bear hug last night and I think I'm
• 4:02
  Speaker 1: in all of your photos basically after you after your
• 4:05
  Speaker 1: massive win. Lea, Yeah, we did.
• 4:08
  Speaker 2: We did speak about that briefly, Katie, and I'll just
• 4:11
  Speaker 2: let the listeners. No, I'm sure we did agree to
• 4:14
  Speaker 2: get you a very problem fishing shirt next time you're
• 4:17
  Speaker 2: in the venue. We are going to get you working. Yeah.
• 4:20
  Speaker 1: Yeah, I did say I'm going to need a lot
• 4:22
  Speaker 1: of training. I think that I probably need plenty more
• 4:25
  Speaker 1: training than your other staff.
• 4:27
  Speaker 2: Well, no, I said, I think the come with you,
• 4:30
  Speaker 2: you'll be talking too much. We'll have to Katie stop
• 4:34
  Speaker 2: you here. The work exactly.
• 4:35
  Speaker 1: That's exactly right on, Leah. How important is it to
• 4:39
  Speaker 1: have a night like last night? We're not only our
• 4:43
  Speaker 1: wonderful Northern Territory hospitality venues are recognized, but our phenomenal
• 4:48
  Speaker 1: hospitality staff as well.
• 4:52
  Speaker 2: I look absolutely and I think you know that's something
• 4:55
  Speaker 2: important to recognize. I mean, you look at the winner's
• 4:57
  Speaker 2: list and there are some fantastic venues of Carators and
• 5:01
  Speaker 2: it's the team that are in those venues day and
• 5:04
  Speaker 2: day out that are delivering our product and service, you know.
• 5:07
  Speaker 2: So it's so important for them to be able to
• 5:09
  Speaker 2: come along and be a part of the celebrations and
• 5:12
  Speaker 2: be recognized for the hard work they do in delivering
• 5:16
  Speaker 2: our products and service every single day.
• 5:18
  Speaker 1: So you know.
• 5:19
  Speaker 2: And then you've got the likes of you know, Hotel
• 5:22
  Speaker 2: Dow and they're one best best bar presentation service. That's
• 5:25
  Speaker 2: my local. I mean, I know, they're amazing. Every time
• 5:27
  Speaker 2: you go in there, you've got penny and a smiling face,
• 5:30
  Speaker 2: and you know Nunamara and their community contributions. I mean,
• 5:33
  Speaker 2: you've just got in every component. There's some fantastic operators
• 5:38
  Speaker 2: and they're just so passionate about what they do, and
• 5:40
  Speaker 2: you know, they inspire their teams, and their teams work
• 5:42
  Speaker 2: really hard. And you know, I think we're really lucky
• 5:45
  Speaker 2: in the territory we have, you know, for the population
• 5:47
  Speaker 2: we have, we have some very outstanding venues operators and
• 5:53
  Speaker 2: team members.
• 5:54
  Speaker 1: Yeah, we most certainly do well. A big congratulations to you,
• 5:57
  Speaker 1: do we in the entire team out there at the
• 6:00
  Speaker 1: Berry Springs Tavern and looking forward to to pulling that
• 6:03
  Speaker 1: shift out there with you.
• 6:06
  Speaker 2: Oh yeah, I'm going to hold you to that in
• 6:07
  Speaker 2: a while. We're going to get it on camera and
• 6:09
  Speaker 2: put on your socials Katie.
• 6:11
  Speaker 1: Oh dear, don't get me to pour a beer. I
• 6:14
  Speaker 1: don't know how that'll go.
• 6:16
  Speaker 2: Yeah, we might just have to keep you to the
• 6:18
  Speaker 2: RTDs and the soft drink.
• 6:19
  Speaker 1: Yeah, sounds like a plan. Sounds like a plan. Leah Sloane.
• 6:24
  Speaker 1: Always great to catch up with you. Thank you so
• 6:26
  Speaker 1: much for your time this morning.
• 6:28
  Speaker 2: Thanks for having me.
• 6:30
  Speaker 1: Thank you