Latest / The Feed & The Thread / The Feed & The Thread - May 17, 2026
Transcript
- 0:00We treat AI like people. That's a dangerous habit. It starts
- 0:03with ELIZA and ends with us forgiving machines we built.
- 0:06Let's trace that psychological trap.
- 0:12Welcome to The Feed and The Thread, brought to you by
- 0:15Chicago Camps. Leadership By Design is on Thursday and
- 0:17Friday, September 17 and 18 and tickets are available now! And
- 0:20while you're at it, get caught up on UX fundamentals with five
- 0:23minute UX at five emm UX dot com. The Feed & The Thread is
- 0:26available online at feed and thread dot com to submit your
- 0:29feeds, or download our app for all the feeds and threads
- 0:32delivered right to your pocket.
- 0:40We treat process as a shield against risk. But in uncharted
- 0:44territory, that shield becomes a cage. Today we look at when to
- 0:47drop the map and trust the compass. Rigid frameworks fail
- 0:50when the problem has no precedent. Ioannis Nousis at UX
- 0:53Design.cc makes this case in "Two gears, one compass:
- 0:56designing at velocity while sustaining quality". He
- 0:59distinguishes between defined problems that need structure and
- 1:02unprecedented ones that need intuition. Google's Circle to
- 1:05Search succeeded through rapid prototyping, not traditional
- 1:09validation. That rewrites the assumption that research always
- 1:12precedes design. Sometimes you just have to make it to
- 1:15understand it. Meanwhile, the browser is catching up to our
- 1:18visual ambitions. Daniel Schwarz at CSS-Tricks covers this in
- 1:22"What’s !important #11: 3D Voxel Scenes, Flying Focus, CSS
- 1:25Syntaxes, and More". New syntax allows for precise sibling
- 1:28selection and styleable three- dimensional scenes. But the real
- 1:31win is accessibility. He contrasts unnecessary motion
- 1:34with conditional focus animations. This respects user
- 1:37preferences while keeping the interface alive. It's a small
- 1:40shift that improves the experience for everyone. And
- 1:43there's a psychological cost to our new interfaces. Dora Czerna
- 1:47at UX Design.cc explores this in "Should we be kind to machines
- 1:50(for our own sake, really)?". We project human qualities onto AI,
- 1:54a tendency rooted in the sixties. Users adapt their tone
- 1:57and politeness to match the machine. This feedback loop
- 2:00reshapes how we communicate with actual humans. It's not just
- 2:03about better chatbots. It's about who we become when we talk
- 2:06to them. Other reads today from UX Design.cc on undo problems in
- 2:10AI products, cognitive decline screening via mobile apps, and
- 2:13writing design files for Claude.
- 2:22The community is loud today. Over on r/UXDesign, the vibe
- 2:25around the NYC Future of Design conference was surprisingly
- 2:29bleak. Attendees didn't just feel disappointed; they felt
- 2:32misled. One commenter drew a sharp line to the VFX industry,
- 2:35noting that we're seeing fewer roles doing more work. They said
- 2:38the chance to unionize has passed. It's a stark reminder
- 2:41that process often shields us from reality. But when the
- 2:44market shifts, that shield becomes a cage. We can't design
- 2:47our way out of structural labor issues with optimism alone. In
- 2:51r/UXDesign, frustration is boiling over about recruiters
- 2:54ghosting candidates after video interviews. It's not just
- 2:57silence during application. It's the lack of closure after
- 3:00personal interaction. One designer called it heartless
- 3:03incompetence. They noted that sending a rejection is low
- 3:06effort. Yet companies neglect this basic courtesy. It reveals
- 3:09a disconnect between how we treat users and how we treat
- 3:12practitioners. If you can't respect a candidate's time, why
- 3:15should they trust your product? Over on r/UXResearch, a
- 3:18researcher exposed a colleague who plagiarized their
- 3:21independent work for a portfolio case study. The stolen graphs
- 3:25and language landed the thief a high-profile job offer. There's
- 3:28little recourse for intellectual property theft in our field. It
- 3:31forces us to ask who owns the insights we generate. When
- 3:34process fails to protect integrity, trust erodes. We need
- 3:37better norms for attribution, not just for users, but for each
- 3:41other. In r/UXDesign, a designer is asking for better
- 3:44patterns for data-heavy tables in ERP systems. They criticized
- 3:47tools like Salesforce for creating paginated wastelands.
- 3:50These interfaces often hide actions behind clutter. The
- 3:53question isn't just about UI. It's about respecting cognitive
- 3:56load in complex workflows. We need to stop treating enterprise
- 4:00users as secondary. Their data deserves clarity too. Over on
- 4:03r/UXDesign, the conversation turned to design managers
- 4:06promoted without holding staff or principal titles. The tension
- 4:09is real. Can you coach designers to higher levels if you haven't
- 4:13navigated those challenges yourself? Management isn't a
- 4:16natural next step for everyone. It requires specific expertise.
- 4:19Promoting without that foundation risks creating
- 4:22leaders who can't guide their teams effectively. We're
- 4:24treating process as a safety net. But today's threads show
- 4:28it's becoming a barrier to genuine progress and respect.
- 4:38Chicago Camps is hosting Leadership By Design on Thursday
- 4:41& Friday, September 17 & 18. It's an online event, so you can
- 4:44join from anywhere in the world! Tickets are free, thanks to the
- 4:47generosity of the community! If it's within your budget, you can
- 4:50purchase a general admission ticket for only twenty six
- 4:53dollars - with limited early bird tickets at only fifteen
- 4:56dollars. Get tickets now at Chicago Camps dot org.
- 5:06We project human qualities onto AI. That psychological cost
- 5:09reshapes how we communicate with actual people. It's a feedback
- 5:12loop. And that loop matters because we're already failing at
- 5:15basic human courtesy. Look at recruiters ghosting candidates
- 5:19after video interviews. That's heartless incompetence. It's
- 5:22the same mechanism. We treat the interface as a machine. So we
- 5:25drop the social contract. We treat process as a shield
- 5:28against risk. But in uncharted territory that shield becomes a
- 5:31cage. Exactly. If you can't respect a candidate's time why
- 5:34should they trust your product. We need to drop the rigid map.
- 5:38Trust the compass instead. But dropping the map feels
- 5:41dangerous. We're used to structure. Rigid frameworks fail
- 5:44when there's no precedent. But we cling to them anyway. We
- 5:47have to. Because management isn't a natural next step for
- 5:50everyone. Promoting people without that foundation creates
- 5:53leaders who can't guide their teams. So the issue isn't the
- 5:56tool. It's the incentive structure. Right. We need to
- 5:59value judgment as a deliverable. Not just something senior people
- 6:02do for free.
- 6:05That's The Feed and The Thread for today. We'll catch you next
- 6:08time!