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Latest / Sales Leadership with Fexingo: Quota Carriers, Sales Managers, and Revenue Teams

How Sales Reps Can Use the Reciprocity Principle to Close More Deals

In this episode of Sales Leadership with Fexingo, Lucas and Luna explore the underused power of reciprocity in B2B sales. They break down a real-world case: a SaaS sales rep who sent a $15 book to a prospect's office and turned a 6% response rate into a 40% meeting booking rate. The hosts discuss why giving first works, how to choose a gift that doesn't feel transactional, and what happens when reciprocity backfires. They also share three low-cost, high-impact tactics sales reps can use this week — from personalized insights to small tokens tied to a buyer's specific pain…

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