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Season 4 - Episode 8 | Redefining E-commerce: The Journey of Chợ Tốt (Carousell Vietnam) in the Second-Hand Market with Ruby Hoang (Vietnam)
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In this thought - provoking episode, Ruby Hoang - COO of Chợ Tốt (part of the Carousell Group), reflects on her 10 years journey leading one of Vietnam’s largest classified e - commerce platforms. From shaping customer trust in second - hand marketplaces to championing purpose - driven leadership, Ruby shares how an entrepreneurial and crisis - ready mindset helped her navigate rapid business transformation and personal evolution.
She opens up about building trust in e - commerce, empowering local innovation within a regional company, and developing inner clarity…
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