Latest / Financial Survival Network / Exclusive Hacks to Profitable Vacation Rentals - Alex Jarbo #5894
Transcript
- 0:00If you look at the trends, especially in the last year, the rural
- 0:02markets are doing better than a lot of a lot of the metro markets.
- 0:07A lot of that goes into regulation of just cities banning short term oils completely.
- 0:12The rural markets are rural mountain markets are doing really, really, really
- 0:16well right now and I see that continuing in the next five years. You
- 0:19are listening to Carrie Letts's Financial Survival Network, where you get valuable information you
- 0:24just can't find anywhere else to thrive in today's trying times. You need the
- 0:30Financial Survival Network now more than ever. Go to Financial Survival and Network dot
- 0:36com and get your free newsletter and gift. Financial Survival Network now more than
- 0:42ever, And welcome. You are listening to watching the Financial Survival Network.
- 0:51I'm your host Carrie Lutz. Hey who are in the first week of September.
- 0:54Are to believe time flying by rates keep going up? Will they keep
- 1:00going higher or will they fit capitulate that? Eli's is the question. When
- 1:04you're talking about higher rates, You've got to look at the real estate market.
- 1:08Is that going to cause a crash? Is it going to cause a
- 1:11correction? Maybe not a crash, but softness in the market, even in
- 1:15places like Florida where the market is still really strong. I mean, my
- 1:19neighbor's houses going in three days still, but nonetheless sales are down, but
- 1:26inventories down. With us expert on the topic, Alex Jarba. Alex,
- 1:33you've been doing short term vacation rentals for seven years now, so probably what's
- 1:38going on in the marketplace isn't a surprise to you. How many units you're
- 1:44currently running out there. Yeah, so we have sixteen luxury units and then
- 1:48we're in the process of purchasing a twenty million dollars I call it like a
- 1:52micro resort essentially here as well. Yeah, oh very cool. Hey,
- 1:56so what do you see as the pitfalls, especially with higher rates? I
- 2:01mean, in theory, as long as the demand is still there, you're
- 2:06still getting RRS thirty forty percent, right, So so we just we just
- 2:10underrote a deal on that. Yeah, we're just underwriting a deal yesterday with
- 2:14a partner. I was like, those numbers don't look real, like people
- 2:16aren't going to believe them and whatnot. Yeah, but but hey, but
- 2:21you have to understand, it's not like you know the audience you you out
- 2:25there, our community. You have to understand that running a luxury rental vacation
- 2:31rental is not like renting out a home or a condo on an annual basis.
- 2:38There's a lot of active management that takes place. There's cleaning required,
- 2:43there's restocking because your towels, you know, your glassware, your stiverware disappears
- 2:51over time, all these things and keeping it at the right standard because right,
- 2:57Alex, you're a luxury vacation told people don't expect a ring around the
- 3:01bathtub, do the right. So so really to get an RR it's more
- 3:09akin to what you might in a small business as opposed to real estate.
- 3:15But the vacation short term vacation rental market is rumored to be hitting saturation.
- 3:23What's your experience with that? Yeah, so that the Airbnb bust thing,
- 3:28that's sort of that became popular. That term hashtag Airbnb bust had become popular
- 3:35in the last like six to eight months. I'm a writer for I'm the
- 3:38main short term rental vacation rental writer for Bigger Pockets, and I'm pretty sure
- 3:44that came from one of my peers, and I for Forbes had picked it
- 3:46up and then it just it just went crazy. And it's exactly what you
- 3:51just said. It's it's more like a business. And that's what I've coached
- 3:53over five thousand students in vacation rentals in the last couple of years, just
- 3:58through group coaching settings and whatnot, and the exactly what you said that you
- 4:01have to treat it like a business. The people that it's like a combination
- 4:05of like people are saying it's saturated, but those are the same people that
- 4:09sort of got into short term rentals. When they got into they call them
- 4:13Airbnb's, they just they bought a property because the rates were low, they
- 4:16threw it on Airbnb and they're like, okay, I'm good to go,
- 4:18like I'm done. And what's evolved in the last I would say six months
- 4:24is and it started to happen before there. But it's the people who are
- 4:27utilizing the strategies that I'm going to be talking about now now is are doing
- 4:31way better than the people that are just like thrown up a property on Airbnb.
- 4:36The biggest thing is just going multi platform. So like when someone tells
- 4:40you I'm in Airbnb's that that's not necessarily the right thing to say. I
- 4:44like to think that I'm in hospitality exactly what you said. It's like I'm
- 4:46in vacation rentals for sure, But like when I first started, there were
- 4:49no vacation rental Airbnb books out there. I lean very heavily on like hospitality
- 4:55textbooks that were like taught in universities and whatnot that I would just purchase on
- 4:59Amazon. And just like any other business, you're building an email list,
- 5:05but you're also going multi platforms. So Airbnb, Vrbo, Booking, dot
- 5:09Comic, Spedia and there's like two three. Expedia owns two hundred channels under
- 5:12them, and I look at those as more of marketing arms to my business
- 5:17compared to just where my properties live at. Those platforms are always going to
- 5:21be a part of my business, but the eventual goal is to get the
- 5:26guests as contact info. And the way we do that is we use a
- 5:29service called stai Fi, which is a little disk that plugs into the back
- 5:31of your router and it creates a landing page for your Internet. And just
- 5:36like you're on a Starbucks you're going into the airport, you have to put
- 5:41your email address into get access to the Internet. Same idea, accept it's
- 5:44branded to your company and then we collect everyone. So so like we have
- 5:46luxury rentals that can sleep up to sixteen eighteen people. Outside of just getting
- 5:50the guests email address, we get everyone that's staying with us, and then
- 5:54we remarket to them through a direct booking site. Direct bookings is sort of
- 5:58where the feature of short term is going anywhere. And it's interesting because it's
- 6:00practically going full circle because back in the day before Airbnb v RBO existed,
- 6:05you had to pick up a phone to book a vacation rentals, so it's
- 6:09gone full circle. Yeah, gotcha, all right, So obtaining your clients
- 6:15info very important because when you use the platforms, whether it's Airbnb or vrbo
- 6:21or what are the clones out there, you don't get that. It's kind
- 6:26of like the same thing putting your your podcast up on YouTube. You know
- 6:31people are watching it listening to it, but you don't know who they are
- 6:35because YouTube, the RBO, Airbnb consider them to be their clients, not
- 6:44yours. So you manage to get it by various means, and then you
- 6:48create a mailing list and then I guess, if if it's a little quiet,
- 6:54you do a special right different times of the you know, we send
- 6:58season all emails leading into high season and whatnot, or what if in the
- 7:01summer is coming up, sending emails a month or two before and whatnot.
- 7:04Just the same top of mind. Yep. But like the person renting and
- 7:11doing the short term rental, there's a certain measure of protection that they feel
- 7:15they get from Airbnb and v orbo. If they're not satisfied, how do
- 7:20you bypass their concerns there? How do you overcome them? Yeah, by
- 7:26by taking them off of the platform. So like they're all the guests that
- 7:30we have stayed with us initially have come from the platform. So that's the
- 7:33key there, is to make sure that they have a good experience with us
- 7:38when they're coming from and say, if it's an Airbnb guest, there's nothing
- 7:41against another like people have said, like I've said that before about like taking
- 7:46them off the platforms, there's nothing against terms of service of capturing their info
- 7:49and remarketing to them after they've stayed with you, it's against their it's against
- 7:54terms of service. If they're trying to book with you initially and you're like,
- 7:57hey, here's my direct booking, just do with that, that's an
- 8:00no. But most of the people that are staying. All the people that
- 8:03are staying with us have had a good experience. Who are booking with us
- 8:05again have already stayed with us through one of the OTAs, the online travel
- 8:11agencies, and they've already had a good experience with us. So it's it's
- 8:13a very easy sell, especially send an a seasonal email out that's like,
- 8:18hey, you can save on your service fees or at least partially save on
- 8:22your service fees if you book directly with us. And like I said,
- 8:24they've already had a good experience with us. Hopefully they've had a good experience
- 8:28or it's a it's a pretty easy transition to get them the book with us,
- 8:33Okay, So I can see that and been you're totally compliant, which
- 8:37is important, all right, So going direct, going the different platforms,
- 8:45so you're on every platform out there that exists for short term rentals, yeah,
- 8:50and I mean beyond short term rentals, like and that's the other trend
- 8:54that's happened as well. I said, like you're in hospitality because Marriott has
- 8:58their own platform now four like villas, they're on the luxury side. Booking
- 9:03dot Com obviously got into the business. I forgot when, but they really
- 9:07ramped up their platform on the vacation rental side. Same thing with Expedia.
- 9:11I mean Expedia was never in it. So all these bigger players are getting
- 9:13into it, especially seeing Marriott Marryott was like sort of the Ahama went for
- 9:18me a couple of years back, and just the amount of work that they've
- 9:20put behind that. Yeah, it's just it's it's really interesting to see that
- 9:26evolve. Okay, so so you got choices, you're not just locked in,
- 9:33but how to how to customer complaints get handled to here Alex in terms
- 9:39of on the direct booking side or just when you directly booked them yourself.
- 9:43Yeah, right, So the biggest thing is the insurance pieces Like Airbnb vrbo,
- 9:48the online traveling chiefs they cover, they have a blanket insurance policy.
- 9:52And there are companies out there. I mean I can plug a couple right
- 9:56now, like Safely and superhug that essentially offer not essentially they offer the exact
- 10:01insurance that Airbnb vrbo uses. So that's number one. Other customer complaints.
- 10:07I mean it just goes directly through the platform. So like we use a
- 10:11property manager software called host Away. There's twenty thirty different softwares out there,
- 10:15just like any other if your multifamily or whatever, the snow manager, emailager
- 10:18softwares. Yeah, all all of those complaints are all those things are fed
- 10:24through either through a phone number or through the direct booking site or through email,
- 10:28and then it's fed through our property manager of software, which is then
- 10:31handled with our team. Gotcha all right? Well it sounds interesting, So
- 10:37hey, we're the best markets to be buying now. I like to invest
- 10:41in mountain markets that aren't ski resorts like Ski Resort area, so they mountain
- 10:46markets tend to be a little bit less seasonal. You're looking at the Blue
- 10:50Ridge Mountains, the Spokey Mountains. I want to do something on the West
- 10:52coast next year, or at least a larger project on the West coast,
- 10:56but right now I'm tied to like the mountain markets where they're not historically known
- 11:01as like ski resorts, because they tend to be a little bit less seasonal.
- 11:03Cabin in the woods in the winter is pretty picturesque, but you also
- 11:07have your high season in summer in full. So I love mountain markets.
- 11:11And there's hundreds of these pocket markets throughout the whole country. It's like a
- 11:16lot of times there's smaller towns, they're a little bit more rural. If
- 11:18you look at the trends, especially in the last year, the rural markets
- 11:22are doing better than a lot of a lot of the metro markets. A
- 11:26lot of that it goes into regulation, like of just cities banning short terminals
- 11:31completely. The rural markets are rural mountain markets are doing really, really really
- 11:35well right now, and I see that continuing in the next five years and
- 11:37whatnot. So a unit in a rural market, how much would it cost
- 11:41to acquire and what kind of what kind of cash flow can you get on
- 11:46it? Yeah, so let's talk about my first one. So my very
- 11:48first real estate project slash own like own. I mean, I'm I'm a
- 11:54licensed real estate agent here, I don't practice anymore. But my very first
- 11:56real estate property that I own was an eight hundred square foot a frame that
- 12:01was a ground up development from nothing, which apparently is not normal to have
- 12:05your first investment be a ground up development. But that very that very first
- 12:11one that we built, uh six seven years ago. Now that one cash
- 12:16flows after death service and everything. Last year at cash flow of fifty four
- 12:18thousand dollars. So that's just one and then we ended up building multiple ones
- 12:24of like almost practically the same house. So, I mean, the cash
- 12:28flows are absolutely ridiculous. How much there to cost? How much did that
- 12:31cost to buy? Or how much we yeah goodbye? Now, prior to
- 12:35COVID the construction costs, so I attack like thirty to forty percent to the
- 12:39numbers that I'm about to say right now, all in land cost. We
- 12:43did get a second home construction loan to build that that was only ten percent
- 12:46down out of pocket. It was about forty forty five grand out of pocket.
- 12:50Total it was about two hundred and fifty grand with furnishing, land and
- 12:54everything to build that first one. Wow. So technically my cash on cash
- 12:58if you if you look at the money ironed tested, has been one hundred
- 13:01percent I mean technically infinite at this point, but it's over one hundred percent
- 13:05every after that first year. Yeah, very cool, all right, Yet,
- 13:09how do you find management to keep these places clean in the clean and
- 13:13shining. Yeah. So the biggest thing was I had the management company for
- 13:20the first seven years. I did this so up until very recently, and
- 13:24the most important piece to that is finding a vacation rental cleaning company that you
- 13:28can grow with a company that specifically specializes in vacation rentals, not just like
- 13:37cleaning someone's house, because they need to be there at a specific time and
- 13:39be out in a specific time, so that that step number one is that
- 13:46because that the cleaning company can also handle your maintenance or not your maintenance,
- 13:50your inventory and whatnot, which which they did for me, and then having
- 13:54like a just a maintenance person and just making sure that those people can talk
- 13:58to each other just through their system. So an other side to that is
- 14:00also have virtual assistance, like overseas assistance that are ex. Marriott, Airbnb
- 14:05employees that are used to dealing with guests on a regular basis, and if
- 14:09I can't answer a question or whatnot, like I'm not in the day to
- 14:13day when it comes to the management, but the virtual assistants handle all the
- 14:16messaging if there's something damaged. Usually the cleaners are the first boots on the
- 14:22ground to see if something has damaged that they're either reaching out to the maintenance
- 14:26person or they're reaching out to the virtual assistant. If it's something like really
- 14:28serious, Yeah, okay, that's the biggest concern often is the management and
- 14:35the cleaning services. That's what my friends have said they've had us, so
- 14:39yeah, cleaning servisus it. Like I said, a cleaning service that you
- 14:43can grow with that that's very important, right yeah, all right, Hey,
- 14:46well I think we got some good insight here. We'll have you back
- 14:50on again to go more in depth. Maybe show us a couple of year
- 14:54units and show us some spreadsheets because we love numbers on this show. You
- 15:00got a question for Alex or myself, shoot me an email kl at Carey
- 15:03Leutz dot com. The link to Alex's site is in the show notes to
- 15:09Financial Survival Network dot com. Just tell us your site, Alex so people,
- 15:15Yeah it's all yeah, it's open Atlas dot Investments. No dot com
- 15:20just open outless dot investments. Yeah, that's our current offering right now.
- 15:24Great, all right, link is in the show notes. Like I said,
- 15:26on Financial Survival Network dot com, make sure you sign up a fear
- 15:30free newsletter. Alex's been a pleasure. We'll look forward to speaking with you
- 15:33again, and good luck through this tough environment. I appreciate you. Sorry,
- 15:37thanks for listening to carry Lets's Financial Survival Network. Your solution to today's
- 15:43trying times For the latest, go to Financial Survival Network dot com. Financial
- 15:50Survival Network now more than ever