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Norfolk Tests AI for Non-Emergency Calls | Virginia Beach News
Norfolk is rolling out an Amazon AI assistant to handle non-emergency 911 calls, freeing up human dispatchers for real emergencies—following Virginia Beach’s successful pilot. The city manager stresses the AI’s role in cutting wait times and boosting efficiency, but with a cautious approach: it won’t touch life-or-death situations until proven reliable, since public tolerance for AI errors is razor-thin when people are already stressed. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:advertise@thednn.ai This is an automated, high-level…
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