What People Really Say: Lessons From 100,000 Conversations Guest: Tom Vander Well
What can more than 100,000 conversations teach us about human nature?
In this episode of The Wisdom Transfer, Tom Vander Well shares lessons from more than 30 years of analyzing recorded business conversations across corporate America.
From angry customers and difficult sales calls to moments of vulnerability and unexpected connection, Tom discovered that business conversations often reveal something much deeper about the human condition.
We explore communication, listening, leadership, conflict, relationships, trust, and the hidden needs beneath the words people speak.
Because sometimes…
the…
The skinny
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