Crisis Management for Businesses

Kanawha Valley Hustlers · Feb 24, 2026 · 1m

In this episode of the Kanawha Valley Hustlers podcast I talk with Bob Bliss about crisis management and why it matters for every business. I frame it around real problems like a cyber security breach, equipment failure, or a recall tied to something you sell or use. Bob helps me see a crisis as a process, not a single bad moment.

Bob breaks crises into levels, from minor to major, and makes the point that most of them build over time. There are hints along the way, and people often admit later that they saw it coming. His view is simple: if someone sees a problem in a procedure, they need to…