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148 - Complete the Conversation

In this episode, Cindy Esliger talks about how the flurry of our everyday workplace conversations can lead to misunderstandings and confusion. When we are part of work conversations at the coffee machine or in email threads that overlap other conversations, how do we know what to follow up on? We miss out on clarifying the next steps, deadlines, and each person’s responsibilities. So how do we mitigate this problem? How do we make sure we complete our conversations?

Simply having the initial conversation is often not enough to ensure success. We can walk away assuming the other party is…

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