Latest / The Inspired Stories Podcast / Why Brian Swilling Says Empathy Is a Wealth Advisor's Most Powerful Asset and What He Did About It
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:12their successes and be inspired by how they've overcome
- 0:14adversity. As you listen today, let one
- 0:17idea shape what you do next. My name is Anthony Kotaspodi and
- 0:21today's guest is Brian Swilling, Co founder and partner at
- 0:25Navapath Wealth and partner at Navapath Advisory in Charlotte,
- 0:30NC. For more than 20 years he has
- 0:33helped practice owners and high achieving professionals build
- 0:37tax efficient plans that match money with meaning.
- 0:41Navapath Wealth is a boutique advisory firm launched in 2015
- 0:47that delivers holistic financial planning, investment management
- 0:51and retirement strategies. Backed by the digital Fetch
- 0:54Financial Life Hub, It's sister company, Navapath Advisory
- 0:59handles proactive tax planning, bookkeeping and outsourced CFO
- 1:03work, especially for dentists and practice owners.
- 1:07Brian created the Balanced Wealth Blueprint framework and
- 1:10host the Oral Wealth, Prosperity and Practice podcast, extending
- 1:15guidance to the dental community nationwide.
- 1:18He also serves on alumni councils for UNC Charlotte and π
- 1:22Kappa Phi, showing his commitment to give back.
- 1:26Now before we get into all that good stuff, today's episode is
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- 2:26Now back to our guest today, partner of Navipath Wealth and
- 2:30Navipath Advisory, Brian Swilley.
- 2:33Thanks for making the time to Share your story today.
- 2:35I'm excited to be here. Thanks for having me, Anthony.
- 2:38Yeah. So you started out at Bank of
- 2:40America in hedge fund derivatives and later moved into
- 2:45something called structured alternative investments.
- 2:49Can you give a layman's explanation for these two
- 2:52things? First, what are hedge fund
- 2:54derivatives? Yeah.
- 2:56So it was new to me when I started because that was my
- 2:59first job out of college. But both of those are doing the
- 3:05same thing with different names. The main, the main product we
- 3:11sold was lending. So either a line of credit or a
- 3:19leveraged position backed by hedge fund and private equity.
- 3:27They were structured as derivatives because that was the
- 3:32easiest way to do it, but it was traditional lending, so a lot of
- 3:37our money. Backed by derivatives.
- 3:39The derivatives were the collateral.
- 3:41Yeah. So the hedge funds were the
- 3:43collateral, the hedge fund and private equity LP interests were
- 3:47the collateral and then we would structure the the loan as a a
- 3:54swap and provide either a line of credit so that if they needed
- 4:00to bridge their investors redemption.
- 4:03So they was let's say example fund of hedge funds.
- 4:05So they have their own investors which are pensions and large
- 4:10institutions and then the hedge funds have their own liquidity.
- 4:15So you have to bridge that gap. So that was one product and
- 4:19prior to kind of the 2008, 2009, a lot of these companies ran
- 4:24leverage on their hedge fund private equity portfolio to
- 4:29juice up returns. There was a big appetite for
- 4:32that prior to the financial crisis in 2008 and made off
- 4:39giving people concern about some of that market.
- 4:44So it was a good. It was a good.
- 4:46Run. Yeah, Explain what you mean
- 4:47there. What was going on prior to 2008
- 4:49and 2009? How they were using this
- 4:52leverage and how are they? Using derivatives, yeah.
- 4:55So the, the company, like they say, you have a, you would set
- 4:59up a, a company that would, there's a fund of hedge funds.
- 5:05A lot of the institutions didn't have the capacity to do their
- 5:11own due diligence on what hedge fund is best for their
- 5:16portfolio. So these companies would do the
- 5:19due diligence, build a, a, you know, a basket of hedge funds or
- 5:23private equity and then give their clients access to that
- 5:27basket. And then we would usually there
- 5:34was 2 versions, if that we're talking about a leveraged
- 5:37version, there would have been the unleveraged version and the
- 5:40leveraged version. And returns for most hedge funds
- 5:45in that time were smoother than the market, so less volatile
- 5:48because they're hedged. So you could put leverage on it
- 5:54up to three times and give that enhanced return to the client.
- 6:012008, there was the financial crisis of the mortgage market,
- 6:05but at the same time there there was made off the Ponzi scheme,
- 6:11which was a hedge fund. A lot of our clients had that
- 6:14exposure to Madoff. So once that happened, a lot of
- 6:20our clients, a lot of our competitors had clients we
- 6:23actually didn't have any exposure to Madoff.
- 6:26But at that point the there was just no appetite for a leveraged
- 6:32product. So and we.
- 6:34Started to leveraged product. Explain that for a lame a lame.
- 6:37Person Oh yeah. So it's kind of like margin on
- 6:42your, if you had margin in a brokerage account or just simple
- 6:48terms, right? You have a, you have a just
- 6:51straight investment, it averages 5% return a year, right?
- 6:57If you put three times leverage on that, it's a lot more risky,
- 7:00but returns this example 15%, right.
- 7:04So obviously if you're comfortable with that extra
- 7:06risk, you get more return that would that that's leverage.
- 7:11You're basically using the same pile of cash or whatever the
- 7:15collateral is to and borrowing money in a sense to make that
- 7:23investment two or three times and it and if it gets that 5%
- 7:27return each year, great. But if it goes down, oh baby,
- 7:32right? Exactly.
- 7:34And that's what that's what happened.
- 7:37That's what happened. Some of these funds went down
- 7:41and they lost the appetite. Got in for that.
- 7:46So that was that was the start of my career, first to Bank of
- 7:51America, then they sold the business to a French bank and
- 7:55then I was recruited to start with three other my colleagues
- 7:59to start the business at Credit Suisse.
- 8:02And that's where I spent the 1st or the last eight years of my
- 8:07time in New York City. So it was an exciting time to
- 8:11grow a business from scratch for sure.
- 8:13And you were recruited specifically to grow what kind
- 8:17of business? That same business that we were
- 8:19just discussing. Even though people's appetite
- 8:22for this had kind of dried up at the time.
- 8:25Yeah. So we started right.
- 8:27We started a year before all the chaos.
- 8:31So what happened was we were positioned with, we were a
- 8:35newer, A newer entrant to the market.
- 8:39So we had a lot less of the bad exposure.
- 8:43So when our competitors had that exposure, they were getting out
- 8:47of the business and shutting down South clients had the good,
- 8:52the good business had some needed somewhere to go and we
- 8:55were positioned right there to accept.
- 9:00Even though you guys had very little runway, you had maybe 12
- 9:04months or so of kind of establishing yourselves.
- 9:07You had the name of this French bank, Credit Suisse, behind you.
- 9:10And so as these other instruments, these, you know,
- 9:13competitors kind of fell apart 'cause they were exposed to this
- 9:16risk. People are like, oh, here's
- 9:18another option. Pretty safe, pretty sound.
- 9:21They're at that point, they were like, who can take us?
- 9:23We can't not have this, you know, this functionality, Yeah,
- 9:28this, this ability to borrow so it.
- 9:32Was the business just blew up for you at that point, I
- 9:35imagine? Yeah, yeah, it was a, it was a
- 9:37very good run and I am really enjoyed the the growing part
- 9:43building out the business under, under the new bank.
- 9:48You know, at first it was, you know, we were building it out.
- 9:51It was slow on purpose as we were building it up.
- 9:54Then all of a sudden the floodgates opened and we were
- 9:57running full steam ahead. It was it was a good time.
- 10:01So you did that for eight years. I get that.
- 10:04Eight years that Credit Suisse. And then at some point, you
- 10:07decide, oh, the comfy confines of a corporate job don't suit me
- 10:13anymore. What was the inspiration for
- 10:16going off to do your own thing? Yeah, it would.
- 10:19It was building up over time. So I really enjoyed the growth
- 10:23part. It, it felt more
- 10:25entrepreneurial, you know, even though it was a massive bank,
- 10:29you know, we were a smaller group and we were growing fast
- 10:33and I was taking on all these different responsibilities and,
- 10:36you know, filling in wherever it needed to make this work.
- 10:39And then as we grew, you know, there was more layers involved.
- 10:44It became more of a of, of what you would think a bank structure
- 10:47would be right. There's, you know, it was four
- 10:51of us all kind of working at different levels, but all
- 10:54working together. There was no hierarchy.
- 10:57And then the traditional corporate hierarchy came in and
- 11:01I had been doing it for 11 years and I just wasn't enjoying it as
- 11:09much as I was and was looking for other opportunities.
- 11:15They are the, you know, the bank didn't make it very easy on me
- 11:20to find those opportunities. You know, whether it was, oh,
- 11:24well, you, you get paid too much to learn something new or, you
- 11:28know, or, or we could take you over here, but we think, you
- 11:33know, we'd have to cut your pay. I don't think you'd be happy,
- 11:35right? Like, so there was a lot of that
- 11:37for you for over a year. I was very transparent.
- 11:42I was looking for something different.
- 11:44It, it was, you know, we were doing great.
- 11:46I was doing great, but I just fell out of love with the
- 11:50business and I need, I'm somebody who needs to be
- 11:54inspired to really do my best work and, and I lost that.
- 11:59So I, I started looking around for what I wanted to do and the
- 12:07entrepreneurial niche or itch kept coming back.
- 12:13It's like, oh, do I take another cushy job with a similar salary
- 12:16doing a similar thing just to keep going?
- 12:21Kind of dabbled in that. But then ultimately I was like,
- 12:24how do I use these skills and my knowledge of finance and
- 12:28financial services to provide to help more people?
- 12:34And I kept coming back to financial planning, wealth
- 12:37management. So.
- 12:40So you decided. To hang up your own shingle.
- 12:42Yep, I ended up leaving that company and moving back to the
- 12:49Charlotte area where I grew up to start the business.
- 12:53So at the time I was married with a three month old and just
- 12:56picked up and came. Back.
- 12:58That's a great time to quit your job and start a new business.
- 13:01Move to a new city. Yep.
- 13:02Yeah, you always, I always look back on.
- 13:04I'm like, I could have done that way more strategically like it,
- 13:09you know, I could have worked there for years, you know,
- 13:15without the inspiration, you know, a couple more years
- 13:18without the inspiration, get more settled, you know, get, get
- 13:21ready. But I I felt like, I just felt
- 13:25in my soul that this was the right thing to do.
- 13:28And so you move back to Charlotte, you start a financial
- 13:32wealth management company. What was the plan?
- 13:34Who were you going to target? How?
- 13:36Are you going to get? Customers.
- 13:38Yeah, I grew up in a family of dentists, so my dad is a dentist
- 13:44and then my younger sister also went into dentistry.
- 13:48I knew their unique and you knew I knew the uniqueness of that
- 13:53profession. I knew a lot of them want to
- 13:56become owners. I knew it would be AI understood
- 14:00that group and I and there end up being a good client because
- 14:05they earn a decent living and a lot of them become owners which
- 14:09increases complexity. OK, so you had your dad, you had
- 14:15your sister's clients out of the gate.
- 14:18Were they able to introduce a lot of their friends?
- 14:21Yeah. So that that was a big part of
- 14:25it early on. It was a lot of introductions
- 14:30to, you know, my sister did a great job of introducing me to
- 14:34her friends. They were younger at that point.
- 14:38You know, earlier in your career as a dentist, you know,
- 14:42financial planning is should be a top priority, but you have
- 14:45other things going on. So I got most of my success by
- 14:49connecting with other people who work with dentists.
- 14:53So dental bankers, you know, healthcare bankers, Cpas,
- 15:00commercial real estate people that find.
- 15:03So it was, it was always a referral based business.
- 15:08Early on. I also got opportunities to
- 15:11speak at the dental schools, which got me in front of a lot
- 15:15of dentists that again, they were younger, so not the ideal
- 15:24full financial planning client, usually protection planning, so
- 15:29life insurance, disability to get started.
- 15:33Bless you. So early growth was mostly from
- 15:41referrals and that work trying to get in front of dentists.
- 15:46And Brian, what were some things that were specific or unique to
- 15:50dentists when it comes to the financial wealth planning
- 15:53services that you were offering? Yeah, so the, you know,
- 15:59dentists, doctors, lawyers, you know, they go, they have a lot
- 16:05of school, right? They, you know, undergrad,
- 16:08right, student loans, then you have dental school, then you
- 16:12maybe you do, you know, a couple years and you know, in an
- 16:19internship or AGPR at a hospital and then you get started.
- 16:24So you come out with a lot of debt, a lot of schooling, a lot
- 16:29of knowledge on how to be the best dentist, but not a lot of
- 16:34knowledge on how on money, finances, how to run a business.
- 16:40So I saw a lot of opportunity there and you know, that
- 16:45expands. You know, dentists are unique in
- 16:48the fact that they have they're highly educated and their
- 16:52owners, but owners in general, like if you're a owner of a
- 16:57business, you need you need a lot of help.
- 17:02You realize you can't do everything.
- 17:05So that, you know, that became something I, you know, Dennis
- 17:10was, is a big part of my marketing.
- 17:12But business owners in general have very they all have very
- 17:15similar issues. And I realized that I have a
- 17:20unique ability to help them at least get the financial side the
- 17:25that picture built and give them comfort that they are moving in
- 17:31the right direction. They're not just showing up to
- 17:33earn money. So we've got two different
- 17:35companies here today, Navipath Wealth and Navipath Advisory.
- 17:40What are the different services that you're providing in each?
- 17:43Yeah. So, so Navipath Wealth is the
- 17:45financial planning, wealth management, investment
- 17:48management, protection planning. So typical financial advisory
- 17:52firm. That was the original company.
- 17:56That was my passion. We did a lot of tax planning
- 18:01over the years in Navrapath Wealth, so trying to find ways
- 18:06to mitigate tax bills. And we always needed to
- 18:11coordinate with Cpas to to agree on the strategy so they could
- 18:18file the taxes right. So it needed to be a
- 18:20collaborative experience early on.
- 18:24We had good relationships. Through a lot of mergers and job
- 18:29changes, we kind of lost that key person to kind of coordinate
- 18:34with. So the opportunity fell.
- 18:39A fraternity brother of mine from UNC Charlotte was looking
- 18:43to start a tax accounting, bookkeeping, CFO business.
- 18:48He was, you know, he's he, he's older than me.
- 18:51He'd been doing it for 30 years, but was ready to do it for
- 18:54himself. Didn't want to work for the man
- 18:56anymore and reached out to me and we've been thinking about
- 19:01how to fill that tax and accounting bookkeeping void and
- 19:05be pro and have a proactive partner there.
- 19:08So we ended up founding Navapath Advisory to support that.
- 19:14And what was the time frame you started Navapath Wealth in what
- 19:21year and then Navapath Advisory in what?
- 19:23Year. So Navapath was started in 2015
- 19:27and Nava Path Advisory was started two years ago so
- 19:3320/20/24 at this point. OK, so it's still pretty new
- 19:39yeah. So it's a newer company that's
- 19:42operating as a startup. There's three partners there,
- 19:45the CPA partner, JB Best, Brian Whitley and myself are all part
- 19:54of that business. And my main responsibility there
- 19:59is business development. So thank God I don't have to do
- 20:05the tax and accounting and bookkeeping work, but it is a
- 20:11great resource to have internally, right.
- 20:16They've already, let's say they're already clients are on
- 20:18the wealth on the nephmath well side.
- 20:20They they've already built that trust.
- 20:25They have some tax and accounting needs.
- 20:27Either their current person is not doing a good enough job or
- 20:35they're, you know, don't have the dental knowledge that we
- 20:38have, you know, so we all we automatically have that trust
- 20:43and it's, it's automatic. Everybody has to file taxes,
- 20:47right. So, you know, so like it's a
- 20:50good resource to have, but it it's really that tax planning,
- 20:54that proactive tax planning on both sides of the business that
- 20:57really move the needle for our clients.
- 21:00So your primary responsibility in Navipath Advisory is business
- 21:03development. Does that mostly look like
- 21:06talking to the Navipath Wealth customers and saying, hey, we've
- 21:10got something to offer over here, or are you knocking on
- 21:14brand new doors as well? Yeah.
- 21:16So it's, you know, obviously we announced it to all our clients,
- 21:22but we were very, if you're happy with your current person,
- 21:26like please stay. We'll we'll work
- 21:29collaboratively, collaboratively with that person just as we
- 21:33always have. But if you ever have a need, we
- 21:36have this resource. So a lot of the growth has come
- 21:40from introductions. Again, referrals from other
- 21:47people working with dentists either from they're starting,
- 21:51you know, they're only a start up practice or buying a practice
- 21:56or they're just unhappy with the current person.
- 21:58And because tax and accounting is so broad, we actually have,
- 22:02you know, we talked a lot, I talked a lot about Dennis
- 22:05because that is a big focus. But we have a broad spectrum of
- 22:10business owners in that business and, and the Natpath advisory
- 22:13business and the Natpath wealth. But again, every, everybody has
- 22:22to file taxes. Everybody should do financial
- 22:25planning and wealth management, but a lot of times they're not
- 22:29ready yet. So we actually get a lot of
- 22:31people new to Navipath on the tax and accounting side.
- 22:37And then a year or two later or a year later, they realize they
- 22:42need more help. And then we we get him as a
- 22:45client on the navpath wealth side.
- 22:47So I'm glad you said what you just said there because I
- 22:50thought you were exclusively Dennis and you're like, Nope.
- 22:53We serve a broad range of clients.
- 22:56So who is a fit for you, Brian? Yeah, So the the generic answer
- 23:03is successful business owners, right certain.
- 23:07Industries, Geography, Sizes. I mean, obviously healthcare we
- 23:12understand very well. It's really a profit for us.
- 23:19It's a profitability bucket, right?
- 23:22When we look at it as a whole, right?
- 23:24The tax and accounting side, if you're willing, if you're at a
- 23:29point in your business where you need to outsource bookkeeping,
- 23:33accounting, tax work, you need a little bit more advice, right?
- 23:37That's why I say successful. You know, it's not the services
- 23:41are not cheap, right, because they're, you know, we're
- 23:45proactive and, and engaged and, you know, best in, you know,
- 23:52best in class, you know, we feel that we feel that we're that
- 23:56way. So it's not cheap.
- 23:58So you need to have at least established enough business to
- 24:03want, you know, to, to want to outsource that right on the well
- 24:09side. You know, we look at it like if
- 24:13you're making, if you're making about $500,000 a year net,
- 24:19you're going to be a great client on both sides of the
- 24:21business. And we do our business a little
- 24:24different than your traditional, you know, financial advisory
- 24:27firm. And we do that on purpose to be
- 24:29able to help these younger, you know, dentists, medical
- 24:35professionals, business owners, you know, we don't have like a
- 24:39specific asset minimum, we have revenue minimums.
- 24:44So a lot of these younger business owners, younger
- 24:48dentists, younger medical professionals don't realize they
- 24:50can actually work with a true advisor, not just somebody who
- 24:54is going to, you know, sell them some life insurance or some
- 24:57disability, but like really work with, you know, the owner, the,
- 25:03the owner and his family to build a full financial plan.
- 25:07And again, that matches their values to make sure their money,
- 25:12they're using their money for the purposes that bring them
- 25:16joy. And, and it's not just to save,
- 25:20right? Like there's a bigger purpose
- 25:22there. So, so we don't have a minimum,
- 25:24we just have a retainer based fee.
- 25:28Yeah. You've highlighted that you just
- 25:29specialize in this proactive tax planning kind of, you know, big
- 25:34picture, holistic financial strategies.
- 25:36What are some of the most common tax pitfalls that you've seen,
- 25:39and how do you help your clients resolve them?
- 25:42Yeah. I mean, most of the time it is
- 25:47adding. It's not, it's not tax pitfalls.
- 25:49It's just, we say, you know, there's a lot of Gray area in
- 25:55tax law, right? And a lot of people just don't
- 26:00know all the ways they can take advantage of tax deductions.
- 26:06So, you know, the simplest thing is, you know, there's a lot of
- 26:13credits and benefits the government has put out to
- 26:18promote companies setting up four O 1 KS, right?
- 26:21So you have a big tax bill, you're not providing A4O1K
- 26:26benefit, profit sharing, sometimes cash balance plans,
- 26:31but that's an enhanced retirement strategy.
- 26:33But that's a good, that's an easy one, right?
- 26:35You have money that's taxable to say you have money in your right
- 26:39pocket that's taxable. Let's put it in a tax deferred
- 26:43bucket and reduce your tax bill today.
- 26:47So if you're a high earner, you know, it's, it makes a lot of
- 26:51sense to add that benefit for you and your staff.
- 26:56You know, there's strategies like paying, you know, paying
- 27:00your kids right, Make sure you know, have they have, if they
- 27:04have actual office duties, document the duties right.
- 27:08And you know, you pay your kids a salary and then if it's under
- 27:14whatever it is now, 15 ish thousand, they don't have to
- 27:17file their own tax returns. So you get to deduct that the
- 27:20kid gets, you know, that money. We usually recommend that that
- 27:26you set up a custodial Roth if they're underage to start saving
- 27:30for the kids. So they get that money tax free
- 27:33and then it gets invested tax free in a Roth.
- 27:38You know, there's the, there's a bunch of there's, it's usually
- 27:41not a lot of the times it's not I made a huge tax issue.
- 27:44It's more are you taking advantage of all the tax loop?
- 27:49You know, the tax opportunities, there's the Augusta rule,
- 27:54there's how you, you know, do you have a vehicle that is
- 27:58solely for business purposes? So a lot of that, a lot of that,
- 28:03a lot of adding things that they weren't aware of that have a
- 28:08huge tax benefit. You know, it strikes me, Brian,
- 28:12that you've now gone through, I'm still going through to some
- 28:15extent, 2 start-ups in 11 years. What have you learned?
- 28:21What did you learn from the NAV of Path Wealth Startup that now
- 28:26you're able to apply those lessons to and kind of add some
- 28:30shortcuts to your own business development with Natapath
- 28:32Advisory? Yeah, I mean, you know, the
- 28:35early on I realized like I tell my clients is it's hard to build
- 28:44it in a on an island, right. So the first thing I did when I
- 28:50started my own financial planning practice was partner
- 28:55with another advisor who was Ryan Whitley, who was also
- 28:59working in that dental field because he's married into a
- 29:03family of dentists. So I was like, why?
- 29:05You know, it looks better as a team, share ideas.
- 29:10So we kind of work jointly on a lot of things together and then
- 29:13decided to partner. So that was like the first
- 29:16decision that we made is to try to build out that team, try to
- 29:20be more robust and partnerships have their ups and downs,
- 29:28differences in opinion how to do that.
- 29:31So I learned a lot in that process, which gave me a lot
- 29:35more comfort to to start up the Navrapath advisory, the tax and
- 29:41accounting business. I already had that like
- 29:46experience partnering and growing a business.
- 29:49So I felt a lot more comfortable with the structure of how we
- 29:54would start this new business and I knew it was going to be,
- 29:59you know, that operated both of them operated as a as a start
- 30:02up, right. So no revenue day one, not you
- 30:05know, not paying yourself, but you still got expenses.
- 30:09So I dealt with that on, you know, that growth trajectory on
- 30:14the naval path wealth side. So I was very comfortable with
- 30:18that process. Obviously finding partners that
- 30:21are willing to take that risk with you is hard, but we were
- 30:25able to find the right partner and that has been a very
- 30:29successful business and and grown faster than the well side
- 30:34did initially. Well, that's the benefit of
- 30:39experience the second time around.
- 30:41Yeah. So let's talk about your
- 30:42balanced Wealth blueprint. As I understand it, this
- 30:46integrates financial goals with personal values.
- 30:49And I think maybe for our listeners, the best way to kind
- 30:52of wrap their heads around this is if you could share a real
- 30:56life example of how you layered this approach and created a
- 31:00positive outcome for one of your clients.
- 31:03Yeah. So the it's really the whole
- 31:07idea is in structured and behavioral finance, right.
- 31:11So as the world gets more commoditized, so our world, you
- 31:18know, your world, the one thing that stands the test of time,
- 31:25even with AI coming in, the one thing I'll stand the test of
- 31:28time is that relationship with a another human, right?
- 31:34Lot of the things will lot of the old, like I, I sell a
- 31:38product, it's the best product. You know, our our world is
- 31:41moving away from that to that more comprehensive, like let me
- 31:46really understand you and your family.
- 31:49You know, we I've added like a values exercise.
- 31:52So I have AI, recently got the the behavioral financial advisor
- 31:58certification. I didn't even know that was a
- 32:00thing. Yeah, which is focused on
- 32:05handling your own and client emotions and searching for the
- 32:11best outcomes in those relationships.
- 32:15Money is a very sensitive topic. Emotions usually, you know,
- 32:20always come into play. You know, we're emotional
- 32:24investors, like a lot of retail investors.
- 32:29You know, most retail investors you can look at the statistics
- 32:32are really bad at making good investment decisions.
- 32:36Even if they know like that, they should buy, you know, buy
- 32:41low, sell high, right emotion to get involved.
- 32:45So you know, once you under psych.
- 32:47So it starts with understanding the values like so you have a
- 32:51client, let's say they they favor family, giving back and
- 32:57vacation, right, and traveling, right?
- 33:00That's, that's their core values, but they're spending all
- 33:04their time at work and not traveling, you know, not
- 33:10spending time with their family, right?
- 33:13So we need to realign that financial plan needs to realign
- 33:18their money with their actual values.
- 33:22So it goes beyond just, hey, let's start saving for
- 33:26retirement. It's like, let's, how can we
- 33:30structure your business, your personal life to do more
- 33:36traveling, to spend more time with family?
- 33:39And how is money going to be the tool to reach those goals?
- 33:45Obviously retire, retirement is, you know, some some form of
- 33:50financial independence is always part of a plan.
- 33:54But again, it's not what drives the plan and not just what
- 33:57drives a client. So a lot of I've had a lot of
- 34:01success with people finally understanding, putting it on
- 34:05paper like yes, these are the things I value.
- 34:08So it makes them makes them able to make decisions much better
- 34:14that align with those values. Brian, was it difficult for you
- 34:19to transition into this way of practicing?
- 34:22You know, we typically think of people in silos, right?
- 34:26We've got these finance guys, they're great with numbers.
- 34:29They can connect the dots there, but they're not generally the
- 34:32people that we think of as being, you know, good at
- 34:34handling people's emotions. That's sort of a different
- 34:37bucket of people. Yeah, yeah.
- 34:39And it's, it's an interesting approach, right?
- 34:42You can't just be like, I'm here to handle your emotions, right?
- 34:45Like, you know, I was nervous about like looking at my
- 34:51clients, which clients would like really be into this, you
- 34:56know, looking at their values, right, aligning their values
- 35:00with their goals and others ones like no, just talk to me about
- 35:05the numbers, right. So you still have a lot of
- 35:08those, but as technology improves, the, the numbers are
- 35:13the commodity, right? It's again, it's the, if I can
- 35:17really understand my clients and they feel that real, that they
- 35:23know that I understand them better than most and have their
- 35:27best interest at heart, We're able to achieve goals a lot
- 35:33faster than somebody who's just trusting me with the, you know,
- 35:38the number, the investing, right, the retirement plan,
- 35:42right? So the main, the main success is
- 35:45that building that trust because the technology is going to keep
- 35:48improving and all that stuff's going to become easier, right,
- 35:52More commoditized. So the relationship is the key
- 35:57in those, you know. So will it, will it be a good
- 36:03fit for everybody? No, but I'm at a point where I
- 36:10want clients that value my services and I want, you know,
- 36:14and I want to clients that appreciate how I deliver right.
- 36:19So it, it has been a transition. It's early in that transition,
- 36:23the balanced Wealth blueprint, which is the the name I've
- 36:28called my new financial planning process incorporating these
- 36:31behavioral finance aspects, the values, but it's clients have
- 36:37really appreciated it. And some of my current clients
- 36:40are like, Nah, I'm good. I'm good with status quo.
- 36:44We don't need to go all this level.
- 36:46But most of my new clients come in and and have that process and
- 36:49have been happy, and I've seen accelerated adoption of my
- 36:54recommendations because of it. Let's talk about technology that
- 36:58you mentioned. AI is at the forefront of
- 37:01everybody's minds. How are you guys using it today?
- 37:06Using AI specifically yeah. So the first thing, which which
- 37:11has been a game changer, we are in a very regulated field.
- 37:16So random use of AI is, is frowned upon, right?
- 37:22It has to be compliant. But the first thing that we
- 37:26leveraged was using AAI note taker that's connected with our
- 37:31CRM and our financial planning software and our asset
- 37:42allocation tool, right? So it, it's incorporated with
- 37:45all those tools. So it pulls in information that
- 37:48we already have and it pushes out information, new information
- 37:52that we get when we talk to them.
- 37:56That's been a game changer because I don't have to sit and
- 37:58take notes constantly and get distracted from the real client
- 38:05conversation. So I can be more engaged with
- 38:07clients and, you know, provides a massive amount of resource
- 38:13that even taking notes wouldn't I would have missed a few
- 38:17nuances, right? So it's been a huge game
- 38:20changer. You know, I've used AI in to
- 38:27help with marketing. That's always been a hard thing
- 38:30for me to think of ideas and AI has been a huge resource to kind
- 38:38of move that process forward. Yeah, the, you know, now we in
- 38:48the in the meeting app, we also does meeting prep.
- 38:53So it looks at old meetings and all the other connected systems
- 38:56and also improves the meeting prep time.
- 38:59So it reduces meeting prep time by a lot.
- 39:03But that's just the start, right?
- 39:05Soon, you know, the, you know, we're working on how, what other
- 39:10ways can we use AI? Can we use AI to help the
- 39:16integration between the different softwares, right?
- 39:18Can we use AI to streamline a financial summary, right?
- 39:25Could we upload a bunch of documents into AI and have it
- 39:32put together a personal balance sheet and throw out suggestions
- 39:37or issues? We're using another software, FP
- 39:45Alpha, that analyzes tax returns using AI and your estate
- 39:49planning documents. And now they've added insurance,
- 39:54so commercial and property casualty insurance review.
- 40:00So if you, if you get your declaration page and we upload
- 40:04it and it can, you know, it'll spit out, you know, some, some
- 40:09suggestions, you know, some are not relevant, some are.
- 40:13So you still have, you know, you still need a human aspect to it.
- 40:16And I think that's the biggest thing I've discovered is like, I
- 40:21can't just throw it in AI and trust it.
- 40:24I've got to verify it and use my own knowledge of the situation
- 40:29of the person to see which suggestions are actually valid.
- 40:34But I think we're just at the, you know, because we're
- 40:37regulated adoption is slower, like our very regulated industry
- 40:41adoption is slower, but it's, it's just a, you know, it's just
- 40:45getting started, you know, and. So let me let me kind of peel
- 40:51back layers of the onion there. I want to hear about a couple of
- 40:53these use cases. This AI note taker.
- 40:56Obviously this is an approved secure tool that you can, you
- 41:00know, put the information into. And I think if I understand how
- 41:03you're using this right, you can take transcripts from client
- 41:06calls, you know, it helps to feed that information into ACRM
- 41:11or maybe another tool that you're using to do some of the
- 41:14financial analysis. It maybe it's also pulling an
- 41:18e-mail communication with clients.
- 41:19So it's got like a, you know, a full 360 view of the
- 41:23conversation that's been taking place.
- 41:26And then as you're getting ready for the next meeting with the
- 41:29client, it's providing you some sort of talking points or a
- 41:32summary of, hey, here's kind of what we said we were going to do
- 41:34the next time so that you're coming in fully prepared.
- 41:38You get to spend more time face to face with the client, less
- 41:41time sort of behind a computer screen, you know, doing the data
- 41:45entry on all these notes and, you know, going back through
- 41:47everything. So it's sort of like the world's
- 41:49best assistant. Yeah, I mean, that's exactly,
- 41:52that's exactly what it does, right?
- 41:53It join, you know, it'll join my virtual meetings, which a lot of
- 41:58my clients are virtual because I have clients all across the US,
- 42:02so I can work with clients anywhere, you know, I the phone
- 42:08app. So if you meet in person, you
- 42:10can just turn it on. Obviously you got to, you know,
- 42:13always disclose. Hey, I'm going to use my app, my
- 42:16AI note taker. And then it does all those
- 42:19things. You, you know, you talked about
- 42:21it. It's, it's feeding all that
- 42:23information, you know, saving it in CRMS. You know, the, you
- 42:29know, the next steps would ideally be like, hey, you know,
- 42:32when we get a new document, automatically save it in this
- 42:34folder. Or you know, if we get this, if
- 42:38we get this, do that right. Like that's the next step I
- 42:43think in the AI journey for us. And then marketing side of
- 42:48things less regulated for you, right, You're not putting
- 42:51sensitive client information in there.
- 42:53You're just kind of using a chat function of an LLM and saying,
- 42:56hey, here's my business. What are some ideas you can give
- 42:59me? Yeah, you.
- 43:01Yeah, usually it's directed at if I have a issue with a client
- 43:05or a question that clients bring up more than once, that's
- 43:10usually how my marketing is like.
- 43:12My ideas come like if more than if more than one person has it
- 43:16or if a client comes with an interesting idea that requires,
- 43:20you know, that would require some kind of more information,
- 43:25you know, and I think other people would have interest that
- 43:29those are the ideas. So I keep a list of ideas that
- 43:31come up and AI has just accelerated that process.
- 43:38Because if I have the idea and it understands my business and
- 43:43how I would write, you know, a social post or a blog, it does a
- 43:50really good job of, of streamlining and, and making
- 43:54that process a lot less less, lot less painful for me, right.
- 43:58Sitting down lol. Have you found preference with?
- 44:01Yes, I've tried a lot of them. I've used Google Gemini, I've
- 44:06used ChatGPT. What was the I've used Microsoft
- 44:13Copilot but I found for my purposes ChatGPT has been the
- 44:21best. Actually have a friend coming
- 44:25over tomorrow to show me all the stuff he's done and clawed he I
- 44:33think for him it's a lot they do.
- 44:35Cloud does a lot more coding. So it just depends on what
- 44:40you're looking for it to do. For me, asking questions,
- 44:47getting you know, and I use it as an enhanced Google, like when
- 44:51you first, if you had a question about something, you might
- 44:53Google it. You know, I've I've used ChatGPT
- 44:57in a similar way or to draft, help me draft marketing stuff,
- 45:02so. Let's talk about your podcast,
- 45:06Oral Wealth Prosperity and Practice.
- 45:09You know, obviously given the name, you could see this target
- 45:12specifically the part of your business that, you know, we're
- 45:15just working with dental practices.
- 45:17What are some things that you talk about on the show, some
- 45:20unique financial operational hurdles that maybe folks can
- 45:23learn more about and how to resolve?
- 45:26Yeah, so First off, oral wealth kind of always gets people like,
- 45:30oh, that's a weird name. Obviously play on oral health,
- 45:33right. So oral health, oral wealth.
- 45:36So it the podcast was designed and originally with Co host
- 45:42who's an oral surgeon locally. We did a bunch of the first
- 45:46episodes together. He got too busy to keep going.
- 45:49So the later episodes are are me and guests, myself and guests.
- 45:54But we, we want to talk about the same way as like, what are
- 45:57the biggest issues that dentists are facing?
- 46:03You know, and we open it up to like, you know, dental, medical
- 46:07healthcare, so adjacent, but it's, it's a heavy, obviously a
- 46:12heavy dental, dental focus. But we want the the stories to
- 46:17translate outside to others, you know, professions that have
- 46:22similar issues. But you know, it's like student
- 46:25loans, right? Understanding all the changes in
- 46:27the student loan market, right? We'll have a podcast on how to
- 46:31like, when to know when to buy a practice.
- 46:35Like do you want to be an associate, like a lifetime
- 46:38associate? Do you want to buy a practice?
- 46:40Do you want to do a start up? What are the differences?
- 46:44What are the hurdles? Like what financially do you
- 46:46need to get together to to make that happen?
- 46:51We talked about, you know, I had a guest on about selling a
- 46:54practice. So it's really that life cycle
- 46:57from dental student to I'm ready for the next chapter.
- 47:05I'm going to sell my practice or retire or want to reach
- 47:09financial independence. So it's everything in between
- 47:12like hiring, you know, hiring staff.
- 47:14So all the IT, it wants to be, you know, the, the goal there is
- 47:21to have a story for all the different stages of what it's
- 47:25like to be a dentist from young age where you're working as an
- 47:32associate. It's just a job to paying off
- 47:34student loans to, to starting your financial plan.
- 47:37Like understanding, you know, I think we have one episode about
- 47:40how to hire a financial, like what to look for in a financial
- 47:44advisor, right? Like early stage stuff.
- 47:46Do the OK, now I have a little bit more complex situation by
- 47:51the practice, you know, starting a family, like there's a whole
- 47:57lot, a lot of levels to that that we could talk about at
- 48:01different levels. But it's, it's mainly that life
- 48:04of a dentist from going to dentist school to what what it's
- 48:11like after you hang up, you know, your smock or, you know,
- 48:16sell your practice. So I think it, it could relate
- 48:20to all business owners, but we, we are, you know, and, and
- 48:25you're probably familiar with this, it's just niche marketing
- 48:28works really well rather than I work with everybody like.
- 48:35So that's still a big focus. I I still think that market is
- 48:40underserved because either they're too busy to focus on
- 48:43financial planning or they don't even realize before they have
- 48:48that, you know, that 500,000 million dollars that they can
- 48:51actually work with a, a real professional, you know, so we, I
- 48:57still got work to do there. What?
- 48:59Where can people find it? On all the big podcast platforms
- 49:02or. Just on your SO it's on.
- 49:04It's everywhere. You can listen to podcasts and
- 49:06on YouTube. Great.
- 49:08So we do video and audio. We'll make sure we get a link to
- 49:11that and put it into the show notes for folks.
- 49:13But I want to shift gears for a moment, Brian, and would like to
- 49:16explore a very big, serious challenge that you've had to
- 49:20overcome in your life, how you got through that and what you
- 49:23learned going through the process.
- 49:25Yeah, so I think that my first, my first challenge was, you
- 49:32know, you know, my, I guess my first challenge was moving to
- 49:36New York City for my first job out of college and not knowing
- 49:40and knowing one person. Like I knew one person that
- 49:42lived there. Never.
- 49:45I'd been in the Charlotte area though the whole time before.
- 49:47I grew up in a town called Gastonia, right outside of
- 49:50Charlotte, went to UNC Charlotte and then got a job in New York
- 49:55City. So that was different place.
- 50:00First corporate job, lot of life, you know, some, you know,
- 50:05some lonely time, some like, you know, what am I got myself into
- 50:08times like can I really afford this rent?
- 50:11Like do I need to get a roommate?
- 50:14Then the next big, you know, and that you know, that was a
- 50:17struggle for the first year and then then it you know, just
- 50:22became home really. And then the next challenge was
- 50:27like, can I really leave this job?
- 50:31That's, you know, treated me so well and I've done well at I'm
- 50:36really good at it. Am I being irrational for being,
- 50:40you know, for losing that passion, right.
- 50:43And that was, you know, so that was a big transition is like, am
- 50:46I ready to go from the corporate world to, you know, starting my
- 50:52own thing? And especially when it's it's
- 50:56adjacent, but it's not the exact same thing I was doing.
- 51:01So that was that was a hurdle and it took talking to a, you
- 51:05know, my family, you know, the support of my wife, you know,
- 51:11with a young kid, like she could have been like, absolutely not.
- 51:14We've got to be safe. And you know, you're going to be
- 51:18working this corporate job is, you know, and hate it for as
- 51:21long as you want, but she's like, now I want you to be
- 51:22happy. Whatever we got to do.
- 51:26So that support system really got me through that.
- 51:30And I probably wouldn't if, if without that support, I probably
- 51:35would still be working and investment banking in New York
- 51:39City and probably commuting from the burbs 2 hours and it
- 51:44wouldn't have been very fun. But when when we're talking
- 51:48about, you know, the practice, like growing a practice, I the
- 51:54biggest struggle was I was overconfident in how fast I
- 51:58could grow this because of my, because of my background.
- 52:03I'm like, oh, everybody, you know, like I had to stop talking
- 52:08about, oh, I spent, you know, 11 years in New York City.
- 52:11Like, you know, people want to work with people they know like
- 52:14and trust. They, you know, I learned very
- 52:18fast that they could really care less about my, you know,
- 52:23investment banking experience. Yes, it does give me more
- 52:27knowledge than somebody who decide to become a financial
- 52:31advisor without that background. But that did not accelerate my
- 52:35growth. You know, I think early on it
- 52:39turned some people off. You know, I've worked, you know,
- 52:44Charlotte is still is Charlotte's a big city, but it's
- 52:46still got the small town vibes. Like people want to work with
- 52:51people they know, like and trust and they're not Googling your
- 52:55background before they decide to work with you, right?
- 52:58So that was a big, that was a big hurdle in realizing how hard
- 53:02it is to grow a business when and how hard it is for people to
- 53:08talk about money. Like it's still, that's still a
- 53:11struggle to this day. Is is just making money, a
- 53:18comfortable conversation, talking to a client in a way
- 53:22they understand, you know, and not trying to be the smartest
- 53:26person in the room, just like learn how to understand the
- 53:30client. So I want to go back to the
- 53:32first challenge that you started with moving to New York.
- 53:35You knew one person lonely bills are high.
- 53:39What did I do? But within a year you're like,
- 53:43oh, this is home. Like, you know, like a a big
- 53:46shift. What were some of the
- 53:48incremental steps in between that got you from feeling very
- 53:52lonely and did I make a mistake to now this feels like home?
- 53:56Yeah, so I, you know, you when you're in that situation, like
- 54:01early on, luckily I was working with a lot of other young
- 54:05professionals, right? So I got, you know, I got close
- 54:10and we worked very closely together because we were kind of
- 54:12a small group. We've always, you know, we were
- 54:15always a smaller group, even though the business was pretty
- 54:18big. So first, you know, I started
- 54:21off by the support of my Co workers, right?
- 54:25You know, let's go out and, you know, hang out after work.
- 54:30Then I started building, you know, through the one person I
- 54:34knew. He mean he was working 95 hours
- 54:37a week. So I didn't get to see him that
- 54:38often. But when I did, like, you know,
- 54:41oh, you should meet my friend. And then you just start building
- 54:44out that network of support. And, you know, I say a year.
- 54:53It might have not been that fast, but it, it was hard
- 54:57initially, but got much better as I kind of fell into the flow.
- 55:04You know, one of the things I did to, you know, start meeting
- 55:07other people was I joined a group that was, you know, raised
- 55:11money for Leukemia Lymphoma society and trained you for like
- 55:16a marathon. So that's where I met my wife.
- 55:19So I had my work, you know, hang out, you know, drink crew and
- 55:27then I had my all we do is talk about running crew.
- 55:29So those crews, you know, didn't really match very well.
- 55:32But like I just found ways to build to meet people with with
- 55:38similar interests. I actually wasn't a runner at
- 55:40the point. I was like, let's just see if I
- 55:41can do this. So, you know, it just took, it
- 55:46took effort. It took effort and, and built,
- 55:49you know, put myself out there to find that support and, you
- 55:54know, and the business was going well.
- 55:56Like I was getting paid well. It became easier to pay right.
- 56:00Like the, you know, your first, the first like my contract that
- 56:07I got out of, you know, college. My offer was like, dude, this is
- 56:11like, I probably was the same. You would get offered to live in
- 56:15Charlotte, but it was in New York City.
- 56:19So it goes a lot farther. So luckily I was, you know,
- 56:23there was growth in the company, in the, in our business and I
- 56:27found success and I, you know, finally, like I initially was
- 56:31like, I'll get paid enough to live and then, oh, I get paid
- 56:34pretty well. So that, you know, obviously
- 56:38money does help to a certain extent.
- 56:40Well, and the other part of your story that I really like there
- 56:43is, like, you, you didn't sit on the couch, right?
- 56:46You were trying things. It's like, OK, like making the
- 56:49extra effort to get to know the folks at work and, hey, let's go
- 56:52out for drinks or dinner afterwards.
- 56:54You know, you volunteer this leukemia association.
- 56:57You, hey, I'm going to try to be a runner.
- 56:59You know you just put yourself in different situations to try
- 57:02to meet people rather than sitting there and feeling sorry
- 57:05for yourself and hoping that the solution to your problem falls
- 57:08in your lap, right? Yeah, and I and it's it's hard,
- 57:13especially in a new city, in a big city like that, it's harder
- 57:19to meet people. You have to put yourself out
- 57:21there like you're just not, you know, you're not going to meet
- 57:23your neighbors. Like a lot of them will won't
- 57:25even make eye contact with you as you walk down the hall.
- 57:29So yeah, yeah, I mean, I just yeah, like I if I wanted to
- 57:34live, you know, live an enjoyable life, I had to put
- 57:36myself out there. And that was, you know, that
- 57:39that's every, that's that never ends, right?
- 57:42Like got constantly have to put myself out there to get new
- 57:47clients or to find ways to grow my business or, you know, to how
- 57:53do I serve my clients better? Like, am I giving them the best
- 57:56service? And you got to get uncomfortable
- 58:00to grow, which I've, you know, keep having to remind myself
- 58:05over and over again. Yeah, growth comes from being
- 58:08really uncomfortable at times, doesn't it?
- 58:10Yeah. I mean, that's, that's where,
- 58:12you know, if everything comes easy, that's not where the
- 58:17growth, you know, that's not where growth comes right,
- 58:20personally or professionally. You know, the other interesting
- 58:22part of your story there, Brian, is when you started the
- 58:25business, you were overconfident about your ability to grow it
- 58:28very quickly. I've, I've been there multiple
- 58:31times, businesses I've started. Yeah, I hear a lot of that on
- 58:34the show. Like if, you know, if, if you
- 58:36had known how difficult it would have been, you might not have
- 58:40done it. And you know, so in some ways
- 58:42that that naivete can be a little bit powerful for you in
- 58:47the end, right? Yeah, I mean, and that's why a
- 58:51lot of people don't go into entrepreneurship or starting
- 58:54their own business because they think of all the ways that
- 59:01they're going to fail rather than the ways they're going to
- 59:04achieve. So you're right.
- 59:05Like you have to have a little bit of the same reason I just
- 59:10quit my job and, you know, moved a three a three month old back
- 59:14to Charlotte, you know, and then is the same reason I was just
- 59:19like, let me just do this. I don't want to work for, you
- 59:21know, a bigger company and start my practice that way.
- 59:25I want to do it on my own. So I've been I've been
- 59:28independent running an independent practice from day
- 59:32one. I'm, I'm not, I've never had to
- 59:35sell a company's products or I've never had to like meet
- 59:40hurdles that a company provides, right?
- 59:44So I don't have that support of the company to help me build my
- 59:47business. But you know, I had, luckily I
- 59:51had the overconfidence to think I could do it.
- 59:53And I did, you know, it's, it's been a great run and, and I'm, I
- 1:00:00feel like I'm just now getting started.
- 1:00:02Yeah, it sounds like you're you found your stride and you're
- 1:00:05you're getting ready to Sprint here.
- 1:00:07What do you think your superpower is, Brian?
- 1:00:10Man, you know, my wife might argue this point, but I think I
- 1:00:18think empathy is my superpower and it doesn't always come easy
- 1:00:24but just being genuinely empathetic about clients issues,
- 1:00:33so non judgmental. You know, sometimes you want to
- 1:00:37jump right to the, you know, oh, this is an easy fix.
- 1:00:40Here it is, right? But as I've, as I've aged, I've
- 1:00:45realized that my ability to truly be empathetic, understand
- 1:00:51what they're going through, you know, really, really like, try
- 1:00:57to like, try to understand how they're feeling.
- 1:01:00It has been a big growth engine for me or a way to build that
- 1:01:06lasting my lifetime client, right?
- 1:01:09Most of my clients are not. Again, we're not just selling a
- 1:01:13product, we're selling an experience around your money.
- 1:01:19So we want our clients to be with us from the beginning all
- 1:01:24the way to the end. So you got to really build that
- 1:01:27trust and you want people to be able to come and talk to you
- 1:01:31about, hey, I'm thinking about, you know, buying a vacation home
- 1:01:37or thinking about kids sending my kids to private school or I
- 1:01:42didn't want to tell you. I have a bunch of I'm I'm, you
- 1:01:45know, we've been spending too much and I have a bunch of
- 1:01:48credit card debt. I don't, you know, I didn't want
- 1:01:50to tell you, but you, you know, you've been a good listener.
- 1:01:54So like, yeah, I want to build that where even if they bring
- 1:01:57stuff like, you know, I want them to come with any anything
- 1:02:03money adjacent and be that first like resource for them.
- 1:02:08And the superpower of empathy, I think, has given a lot of my
- 1:02:15clients that comfort. Yeah, empathy is not the answer
- 1:02:18you would expect from a wealth planner.
- 1:02:21But I think this ties in with, you know, your interest in
- 1:02:24behavioral finance, right? This is you want to go a layer
- 1:02:28deeper than what most people are doing.
- 1:02:30Yeah, I mean, again, I could say, you know, my superpower is,
- 1:02:35you know, I'm getting the best return, but we can't even we
- 1:02:37can't even say that because regulated industry can't even
- 1:02:40claim. We can't even claim return.
- 1:02:42I like, I'm the best at picking your, you know, insurance or I'm
- 1:02:46best at picking your retirement plans.
- 1:02:47But yeah, again, that's commoditized businesses.
- 1:02:50How do I really grow that that balanced wealth blueprint idea?
- 1:02:55And it is through empathy and I get that a lot.
- 1:02:57It was like, why is it not numbers related, right?
- 1:03:02It's like I'm trying to do my daughter's fifth grade math and
- 1:03:04I'm like, I, I, I need Excel like to do that.
- 1:03:08Like we have systems to do all that stuff now.
- 1:03:13But yeah, I think that's my superpower.
- 1:03:15Yeah, it's a good one. You know, I've just got one more
- 1:03:18question for you today, Brian. But before I ask it, I want to
- 1:03:21do 3 quick things for the audience.
- 1:03:23First of all, if you want to get in touch with Brian Swelling got
- 1:03:26a few options here. His websites are Navipath
- 1:03:30advisory.com and Navipath wells.com.
- 1:03:33We'll have both of those in the show notes.
- 1:03:35You can find them on LinkedIn, Instagram, Facebook.
- 1:03:38We'll have all those links too. And his e-mail address,
- 1:03:41brianbrianbrian@navipathadvisory.com. And if you're enjoying the show
- 1:03:48today, please take a moment to subscribe wherever you're
- 1:03:51listening. It sends a signal that helps
- 1:03:54others discover our show. So thank you for taking a quick
- 1:03:56moment to do that right now. And as a reminder, you can be
- 1:04:00the hero advisor that helps clients give their employees
- 1:04:03access to therapists, doctors and prescription meds while
- 1:04:07paradoxically increasing their net profits, real gains that can
- 1:04:11change how a business is valued. Contact us today at AD back
- 1:04:14benefits.com. So last question for you, Brian.
- 1:04:18A year from now, what is 1 very specific thing that you hope to
- 1:04:21be celebrating? IA year from now, I would like
- 1:04:30to have a business that I feel fully supports my community,
- 1:04:41which means growth, right? So ideally from a year from now,
- 1:04:47you know, I've, you know, it's a big goal, but doubled in size,
- 1:04:52you know, I'm able to hire more people, maybe bring in, you
- 1:04:58know, people wanting to get into the industry and, you know,
- 1:05:02teaching them the ropes. So building a, a true legacy
- 1:05:09practice, which I've been doing, but like really see that coming,
- 1:05:17see that picture actually happening in the year.
- 1:05:20I think I think I'm easily on the trajectory to get there and
- 1:05:25be able to help more clients and serve the clients that I do have
- 1:05:32to the best of my ability. I think, I think growth is
- 1:05:36needed to to be able to, you know, bring in the, bring in
- 1:05:42more people into the industry and support my clients to the
- 1:05:45best of my ability. Do you really think doubling
- 1:05:48your growth in the next year is achievable?
- 1:05:51I think I'm going to shoot for it.
- 1:05:55I think it's going to be hard. I again, I'm going to have to
- 1:05:58get out of my comfort zone. I spent, you know, early on, I
- 1:06:03spent a lot of growth time focused on growth.
- 1:06:07Then I'm like, you know, I've grown, but am I doing everything
- 1:06:13the best of my ability in my practice and for my clients?
- 1:06:17Like what can I, how can I serve my clients better?
- 1:06:21So, you know, and I've formed the balance wealth Blueprint.
- 1:06:24So I've done that all that legwork.
- 1:06:28So I have the structure there to be able to, to be able to accept
- 1:06:35that growth, right. So I've been refocused on that
- 1:06:38growth, but it means getting out there, getting uncomfortable
- 1:06:42and, and doing the things that get me in front of people who
- 1:06:47might be interested in working. So doubling, doubling will be
- 1:06:51hard, but I'm going to shoot. For it I'm going to go for it.
- 1:06:54Love the confidence Brian Swelling from Navapath Wealth.
- 1:06:58I want to be the first to thank you for sharing both your time
- 1:07:00and your story with us today. I really appreciate.
- 1:07:02You being here, I'm so glad to be on.
- 1:07:04This has been a great conversation.
- 1:07:06Other people are inspired by it. I'm sure they will be.
- 1:07:11Folks. That's a wrap on another episode
- 1:07:13of the Inspired Stories podcast. Thanks for learning with us.
- 1:07:16And if one thing stood out, put that into action today.