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130: Mark Wickersham hits a new gear for better client service [podcast]

Mark Wickersham started cycling in his early 20's after a friend lent him a bicycle. He had grown up orienteering but experienced some knee problems in his late teens, so cycling was a nice alternative to feed his addiction to exercise. He soon bought his own bicycle and joined a cycling club for accountability. Since then, he's ridden across northern France, and done some of the Tour de France sections of the Alps and Pyrenees.

In this episode, Mark and I talk about how cycling is a "significant part of my business because that's where I do my best thinking." He's able to switch off from…

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