Latest / Hiring & Firing with Fexingo: Recruitment, Performance, and Workforce Decisions
How a Rejection Hotline Turned Bad Hires Into Good Press
When a mid-sized tech firm realized its rejection emails were closing doors for years, it did something unusual: it launched a 'rejection hotline' – a phone number candidates could call to hear a recorded, human explanation of why they didn't get the job. This episode digs into how that one small change cut time-to-hire, improved offer acceptance rates, and turned frustrated applicants into brand advocates. We walk through the numbers: a 12 percent drop in negative Glassdoor reviews, a 9 percent increase in re-applications, and a hiring manager who now answers the phone once a…
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