De-Escalate: How to Calm an Angry Person in 90 Seconds or Less with Doug Noll
In this episode of the Daily Mastermind, host George Wright III interviews Doug Noel, a former trial lawyer who transitioned to becoming a peacemaker. Noel shares his journey from practicing law to focusing on emotional intelligence, de-escalation, and conflict resolution. They discuss the importance of recognizing and managing emotions, both in personal and professional settings, through techniques such as affect labeling. The conversation covers how emotional competence can enhance leadership, build trust, and create emotional safety, ultimately leading to more fulfilled and successful…
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