RS111: Can Connected Truck Data Produce Smarter Maintenance Plans?
Class 8 truck dealers are taking a new approach to customer service — they are implementing an adaptive, dealer-managed service plan that is paired with enhanced connectivity to cover all fleet preventative maintenance. Expanded visibility allows dealers to analyze a fleet’s needs, empowering their customers to make the right maintenance decisions. How? What factors feed the data to make these right decisions? Will this consulting-approach to truck maintenance stick around and encourage other truck-sellers to do the same? Find out with Mike Furst, director of contract service and business…
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