What 17,241 HVAC Reviews Reveal About Trust, Shaurya Jain, BizBlend
In this episode of BizBlend, host Sana talks with Shaurya Jain, founder of Honest HVAC Marketing Agency, about a research study that read 17,241 Google reviews across 95 HVAC contractors in Chicago, Houston, Phoenix, Los Angeles, and New York City. The star rating tells you almost nothing, the real story is buried in what customers actually wrote, and it turns out customers say almost nothing about the equipment and almost everything about trust. Shaurya breaks down why explaining a problem beats fixing it fast, why sixty percent of negative reviews are about price, why small HVAC businesses…
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