Appointment-Based Healthcare Services in Community Pharmacy with Pam Kennedy and Chelsea Caldwell
In this episode of Pods + PANS, PANS' Lisa Woodill is joined by pharmacy leaders Pam Kennedy and Chelsea Caldwell as they share their experiences transitioning to an appointment-based model of practice. From rethinking workflow and redesigning physical spaces to adopting new technologies and supporting team change, this conversation offers a practical look at what it takes to successfully implement and sustain this model.
Hear firsthand how appointment-based services are impacting patient care, improving efficiency, and redefining the pharmacist’s role in the community. Whether you're…
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