67: People, Process, Technology: The Leadership Formula Every CTO Needs
What if the real lever isn’t the tech at all?
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In this episode, I sit down with Matthew Carr, who does interim work and often comes in as the firefighter when a company has taken a wrong turn. He lays out why people come first, processes second, and technology follows.
He started in classic ASP and built a loyalty program for the heating and engineering sector. Real-time results beat…
The skinny
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