Classroom to Exam Room: Client Communication From a Recent Grad
Communication with clients is fundamental to the success of a veterinary practice and is an important skill for every member of the team. From sharing a treatment plan to providing patient care updates to scheduling appointments to comforting concerned pet owners, effective communication is essential. Yet “real world” client communication — learning to talk to, listen to and communicate with pet owners — differs from what veterinary professionals are taught and what they experience in school. In this VetFolio Voice podcast episode, Dr. Cassi chats with Taylor McCormick as they address the…
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