Humour, Culture and the ROR: Return On Relationships with Michael Kerr
In this episode, Roxanne Derhodge converses with Michael Kerr about authenticity and work-life balance in the workplace. They delve into the evolution of Kerr's focus from culture to humor and the challenges in implementing it corporately. They also discuss the role of meetings in shaping culture, the importance of communication and values in leadership, and hint at a part 2.
Quote: “If you want to provide more remarkable customer service, that is memorable, and you want to build a thriving positive workplace culture, then I think you have to realize that this is NO JOKE!” Michael Kerr
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