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Your Q4 Marketing Starts Now | The GrowthPro Edge · The GrowthPro Edge

• 0:00
  Speaker: Welcome to the Growth Pro Edge.
• 0:02
  Speaker: We're here to help scale your
• 0:04
  Speaker: business, build stronger teams
• 0:06
  Speaker: and sharpen your leadership
• 0:08
  Speaker: skills.
• 0:10
  Speaker: I'm your host Denise Killian
• 0:12
  Speaker: with a growth pro group and
• 0:13
  Speaker: trainer attainment.
• 0:15
  Speaker: And believe it or not, Q4 is just around the corner.
• 0:20
  Speaker: October one will be here before we know it.
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  Speaker: So I could think of no one better than our own Vivien
• 0:26
  Speaker: Quintero, marketing guru and genius, to talk about what you
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  Speaker: should be doing now to gear up and make this fourth quarter the
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  Speaker: best of the year.
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  Speaker: So let's get started to sharpen your edge, Vivien.
• 0:42
  Speaker: Thank you so much for being here for Think Tank Thursday.
• 0:45
  Speaker: I'm thrilled to have you.
• 0:49
  Speaker: Thank you.
• 0:49
  Speaker: Denise.
• 0:50
  Speaker: Well, I cannot wait because, you
• 0:52
  Speaker: know, Q4 is just getting
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  Speaker: started.
• 0:55
  Speaker: And I think we've got so many things going on that, um, I'm
• 0:59
  Speaker: really excited about Q4.
• 1:00
  Speaker: I think this year we've got I think holidays are the biggest
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  Speaker: quarter for the the FCS.
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  Speaker: So perfect timing.
• 1:09
  Speaker: That's right, that's right.
• 1:10
  Speaker: We if we gotta get going.
• 1:12
  Speaker: Um, so Vivian, before we get started with that, I want those
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  Speaker: that don't know your brilliance, uh, and your story, tell us a
• 1:21
  Speaker: little bit about yourself and why you are our marketing guru
• 1:26
  Speaker: here at Trader Tainment and the Growth Pro Group.
• 1:29
  Speaker: Well, thank you Denise.
• 1:30
  Speaker: Um, I have been with entertainment for, gosh, about
• 1:34
  Speaker: half of its life right now.
• 1:35
  Speaker: You know, we're celebrating our twentieth this year.
• 1:38
  Speaker: So it's so exciting.
• 1:39
  Speaker: And I've been here for half of that.
• 1:41
  Speaker: And it is really, really exciting to see the growth and
• 1:45
  Speaker: see all of the, the people that, that have come in and out of
• 1:48
  Speaker: entertainment and the value that we're bringing to our customers.
• 1:52
  Speaker: I think that that is really the key.
• 1:54
  Speaker: And that's what really makes us strong, makes us a strong group.
• 1:59
  Speaker: Um, so I just, I love working at entertainment.
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  Speaker: I love the, uh, the exciting things that the folks are
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  Speaker: bringing the, the communities and, um, just can't wait for,
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  Speaker: for this holiday.
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  Speaker: Q4 season.
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  Speaker: Well, let's get, let's jump right in.
• 2:15
  Speaker: Right?
• 2:15
  Speaker: As you mentioned, Q4 is, uh,
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  Speaker: most likely the biggest money
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  Speaker: maker, right?
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  Speaker: That's your biggest quarter in your f e c because there's so
• 2:27
  Speaker: many opportunities to bring more folks into the door.
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  Speaker: So let's get started with, if you haven't developed your
• 2:36
  Speaker: marketing plan for Q4, you need to do it right now.
• 2:40
  Speaker: If you haven't developed your marketing plan for Q4.
• 2:42
  Speaker: Yes, you are way behind the ball, right?
• 2:45
  Speaker: So we're almost we're almost done with the year.
• 2:47
  Speaker: So hopefully you have, uh, taken
• 2:50
  Speaker: advice from us from, from the
• 2:51
  Speaker: past.
• 2:52
  Speaker: If you're new to watching our think tanks, I hope throughout
• 2:56
  Speaker: the year that one of our guests, you know, kind of inspired you
• 2:59
  Speaker: to really think outside the box.
• 3:01
  Speaker: And, you know, with AI and all of our great guests that we've
• 3:05
  Speaker: had on here.
• 3:06
  Speaker: Um, so by now, I'm hoping that they do have some kind of plan
• 3:10
  Speaker: together, but the focus really on Q4 is group events, holiday
• 3:15
  Speaker: parties, and then all those fun events that that happen through
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  Speaker: the last quarter.
• 3:21
  Speaker: You know, we've got, um, our, our big spooky season coming up
• 3:25
  Speaker: right in October.
• 3:26
  Speaker: So, uh, I know folks love that because they, they really, they,
• 3:30
  Speaker: they, they get started now at the beginning of October, really
• 3:36
  Speaker: late, late September, all the way through October, um, with
• 3:40
  Speaker: holiday decorations and just making it really fun.
• 3:43
  Speaker: Um, so that there can be a lot of fall festivals and we just,
• 3:48
  Speaker: we're moving from that spooky season to that season of
• 3:51
  Speaker: gratefulness for Thanksgiving.
• 3:53
  Speaker: So those decorations come up and gosh, it's we have like the
• 3:58
  Speaker: three big things coming up at the end of the year, right?
• 4:01
  Speaker: So there, I'm sure pulling and pulling and pulling down
• 4:04
  Speaker: decorations as they go along.
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  Speaker: And with that comes all those promotions.
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  Speaker: So as we start thinking about the month of October, uh, and I
• 4:17
  Speaker: want to have this conversation with you because I, I find
• 4:19
  Speaker: myself having it often, uh, with the folks that we work with.
• 4:24
  Speaker: Um, how long of a lead time do you.
• 4:29
  Speaker: It's a two part question.
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  Speaker: How long of a lead time do you
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  Speaker: need to be start promoting a
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  Speaker: specific event?
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  Speaker: Number one.
• 4:36
  Speaker: And number two, how long before it catches on?
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  Speaker: What I mean is if you do it once and it's not what you imagine,
• 4:46
  Speaker: never do it again.
• 4:47
  Speaker: Is that the right attitude?
• 4:49
  Speaker: No no no no. So, um, you know, in we have our, uh, promotions
• 4:54
  Speaker: and marketing, uh, guide that we do have on our on our website.
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  Speaker: So we talk a lot about the thirty, sixty, ninety day
• 5:02
  Speaker: promotion life cycle.
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  Speaker: Um, so we want to make sure that
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  Speaker: we are planning things out if
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  Speaker: possible at that ninety day
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  Speaker: period, because it's going to be
• 5:11
  Speaker: really important to get all like
• 5:14
  Speaker: the big broad idea and then
• 5:16
  Speaker: moving it down to the thirty
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  Speaker: days, the to do the sixty days
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  Speaker: and then the thirty days, the to
• 5:22
  Speaker: do's, you know, your task list
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  Speaker: and it's all broken down like
• 5:26
  Speaker: that.
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  Speaker: And I think when we have that, it makes it much easier to plan
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  Speaker: and execute those, those promotions or events, everything
• 5:34
  Speaker: that you need.
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  Speaker: So whether it's an actual event
• 5:38
  Speaker: or if it's a promotion, it needs
• 5:40
  Speaker: to be well thought out and well
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  Speaker: planned.
• 5:43
  Speaker: That other part of your
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  Speaker: question, should you do it once
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  Speaker: and abandon it if it doesn't
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  Speaker: work?
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  Speaker: I don't believe in that.
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  Speaker: Sometimes I, I really, truly feel that it was an.
• 5:52
  Speaker: It can be a problem with execution.
• 5:55
  Speaker: It can be.
• 5:56
  Speaker: So I want you guys to analyze the event or the promotion after
• 6:02
  Speaker: you ran it, right?
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  Speaker: So look at your data, look and
• 6:06
  Speaker: see what went well, what didn't,
• 6:08
  Speaker: and then write those things
• 6:10
  Speaker: down.
• 6:10
  Speaker: So if you plan on redoing that event or redoing that promotion
• 6:15
  Speaker: for next year, what went well and what didn't?
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  Speaker: What else can you do to assure
• 6:20
  Speaker: that it's going to be better
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  Speaker: next year?
• 6:22
  Speaker: You know, some things are a bomb.
• 6:25
  Speaker: You know, like we know that we've had.
• 6:26
  Speaker: Everybody's had a promotion that just like bombs, you know, but I
• 6:29
  Speaker: think if you if you really analyze why it bombed, you know,
• 6:33
  Speaker: or what wasn't done on time, did people not show up?
• 6:37
  Speaker: So that could mean your
• 6:38
  Speaker: marketing wasn't really well
• 6:40
  Speaker: executed or your social media
• 6:42
  Speaker: strategy or, um, you know, you,
• 6:45
  Speaker: you didn't do it, you know, in
• 6:47
  Speaker: advance timing to be able to
• 6:49
  Speaker: promote it that well, because
• 6:50
  Speaker: sometimes, as I know, you know,
• 6:53
  Speaker: everybody like fix restaurants,
• 6:55
  Speaker: everybody.
• 6:56
  Speaker: They put together some of the events and then don't train
• 7:00
  Speaker: their staff on it.
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  Speaker: They could have that promotion.
• 7:04
  Speaker: And so that thirty that, that, that promotion, uh, life cycle
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  Speaker: of the ninety, the sixty, the thirty days will tell you all
• 7:13
  Speaker: the things you need to do.
• 7:15
  Speaker: So nothing falls through the cracks, right?
• 7:17
  Speaker: We want to make sure our team is
• 7:19
  Speaker: well prepared that we have what
• 7:21
  Speaker: and that that team being well
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  Speaker: prepared.
• 7:23
  Speaker: You can do all of this amazing work, but if your front line
• 7:27
  Speaker: staff who's interacting with the guest every day is isn't aware
• 7:32
  Speaker: of it and doesn't know how to talk about it, exactly.
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  Speaker: I'm not going to be successful.
• 7:38
  Speaker: Right?
• 7:39
  Speaker: You're not.
• 7:40
  Speaker: And sometimes they think they've, they've oh, well, I put
• 7:43
  Speaker: the poster up.
• 7:43
  Speaker: Everybody should know about it.
• 7:45
  Speaker: You know, it's like, well, no, you gotta train them, train them
• 7:48
  Speaker: on how to sell that, how to answer the questions.
• 7:52
  Speaker: Uh, create a, uh, an FAQ sheet for it for your team members.
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  Speaker: This is this is how you're going to sell it.
• 7:58
  Speaker: This is the this is the script I want you to use.
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  Speaker: These are the words I want you to use.
• 8:03
  Speaker: Um, make it exciting.
• 8:04
  Speaker: Um, have the more buttons, like really get it out there, not
• 8:08
  Speaker: just a poster in your center or not just a social media post.
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  Speaker: Because I do realize sometimes
• 8:14
  Speaker: there is a very big, um, gap
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  Speaker: between the marketing and the
• 8:18
  Speaker: sales teams or even the, the,
• 8:20
  Speaker: the front house team or back
• 8:21
  Speaker: house, right?
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  Speaker: Like they don't know what's going on.
• 8:24
  Speaker: And, um, and you're absolutely correct.
• 8:27
  Speaker: They all need to be on that same page.
• 8:29
  Speaker: They all need to be trained on what, what they need to do, what
• 8:32
  Speaker: they need to, uh, how to promote it, how to sell it.
• 8:36
  Speaker: Because I think when everybody
• 8:38
  Speaker: is really focused in on it, that
• 8:40
  Speaker: promotion should do really well,
• 8:42
  Speaker: right?
• 8:43
  Speaker: It's a, it's a unified front, so to speak, that your social, uh,
• 8:48
  Speaker: channels, your website, your front line staff are all on the
• 8:52
  Speaker: same page and aware of and providing that same message.
• 8:58
  Speaker: Absolutely.
• 8:59
  Speaker: And so, so not only through that
• 9:00
  Speaker: life cycle, but then like I
• 9:02
  Speaker: said, after do an analysis, do a
• 9:05
  Speaker: meeting with everybody on the
• 9:07
  Speaker: team.
• 9:07
  Speaker: Hey, how do you guys think that this went, you know, pull your
• 9:10
  Speaker: data, pull the how many, how many people came out?
• 9:14
  Speaker: Um, how many if it's RSV, how many people RSVP'd for it?
• 9:19
  Speaker: Um, just check and see what happened.
• 9:21
  Speaker: That went really well and what fell through the cracks.
• 9:24
  Speaker: What can be done better for next time?
• 9:27
  Speaker: Perfect, perfect.
• 9:29
  Speaker: So looking ahead to the big, big
• 9:32
  Speaker: thing, which is from
• 9:34
  Speaker: Thanksgiving to January second,
• 9:37
  Speaker: right?
• 9:38
  Speaker: That's our next huge opportunity to bring more people in.
• 9:42
  Speaker: And of course, that's with group
• 9:44
  Speaker: sales between your company
• 9:46
  Speaker: holiday parties, uh, to even
• 9:49
  Speaker: family gatherings, uh, that,
• 9:52
  Speaker: that, that's an opportunity for
• 9:53
  Speaker: group sales.
• 9:54
  Speaker: So if you did not do a Christmas in July, that is an opportunity
• 10:02
  Speaker: to kick start those holiday group event sales.
• 10:05
  Speaker: It's not too late, right?
• 10:08
  Speaker: Absolutely not.
• 10:09
  Speaker: Um, you know, there's a taste of
• 10:12
  Speaker: the holidays and, and I, I do, I
• 10:14
  Speaker: have clients doing it that
• 10:16
  Speaker: aren't even doing the, the
• 10:17
  Speaker: actual event.
• 10:18
  Speaker: They're doing a promotion, right?
• 10:20
  Speaker: So like if you, if you book the
• 10:22
  Speaker: event by a certain date, they
• 10:24
  Speaker: get an extra platter or, you
• 10:27
  Speaker: know, think of that promotion as
• 10:29
  Speaker: a value add on that you can give
• 10:31
  Speaker: your customers.
• 10:32
  Speaker: And you know, it necessarily doesn't have to be a discounted
• 10:36
  Speaker: rate, but anything that can add value to their event.
• 10:40
  Speaker: Um, so you can do a taste of the holidays, uh, promotion, you
• 10:45
  Speaker: could do it as an event, invite the community to come out,
• 10:49
  Speaker: invite all those businesses.
• 10:51
  Speaker: You know, partnerships are really, really important this
• 10:53
  Speaker: time of year.
• 10:54
  Speaker: So, you know, partner with your
• 10:56
  Speaker: local chamber or any kind of
• 10:58
  Speaker: other business community that
• 10:59
  Speaker: can come out and tour the
• 11:01
  Speaker: facility.
• 11:02
  Speaker: This is our packages.
• 11:03
  Speaker: Show them what it is that you
• 11:04
  Speaker: have to offer for, for those
• 11:06
  Speaker: holiday corporate events or team
• 11:08
  Speaker: building celebrations.
• 11:10
  Speaker: We had a great year.
• 11:11
  Speaker: Let's celebrate.
• 11:12
  Speaker: You know, so I think all of
• 11:14
  Speaker: those things are going to be
• 11:15
  Speaker: really crucial for that last
• 11:18
  Speaker: push.
• 11:19
  Speaker: And they if they didn't do
• 11:22
  Speaker: Christmas in July, there's still
• 11:24
  Speaker: time.
• 11:24
  Speaker: Do one.
• 11:25
  Speaker: I've had clients who have done it multiple times because they
• 11:29
  Speaker: did really well the first time that they did it in September.
• 11:31
  Speaker: So then they're doing another one in October.
• 11:34
  Speaker: Even if you get five, ten
• 11:36
  Speaker: businesses to come out to tour
• 11:37
  Speaker: the facility, that's a win win
• 11:39
  Speaker: for you.
• 11:41
  Speaker: Absolutely.
• 11:41
  Speaker: And it doesn't have to be necessarily a, we're hosting
• 11:45
  Speaker: this event and inviting people to come to it.
• 11:48
  Speaker: It can just be a promotion that you're running.
• 11:51
  Speaker: Yes, absolutely.
• 11:53
  Speaker: And again, plan that out just like you're doing the promotion,
• 11:56
  Speaker: the event, make sure that you have, you know, your team on
• 12:00
  Speaker: board, how you're going to sell it when you have that, if you're
• 12:03
  Speaker: going to have the actual event, make sure that all of those
• 12:06
  Speaker: parts of that event are on there because you're trying to promote
• 12:10
  Speaker: your, your, let's say, if you have your VIP lounge or you're
• 12:13
  Speaker: trying to promote, if you have bowling, it's bowling in the
• 12:16
  Speaker: lanes or the VIP bowling area or, you know, the birthday party
• 12:21
  Speaker: rooms, like make it look like how you're going to be able to
• 12:25
  Speaker: facilitate it for them so that they could visualize it.
• 12:28
  Speaker: Right?
• 12:28
  Speaker: Make sure you have a signature
• 12:30
  Speaker: cocktail, something fun for the
• 12:32
  Speaker: holidays.
• 12:33
  Speaker: Um, decorate the room that way.
• 12:35
  Speaker: Not only that, have your brochures ready, have that
• 12:37
  Speaker: promotion in stock.
• 12:39
  Speaker: Make sure that whoever's working
• 12:41
  Speaker: that event again has been
• 12:43
  Speaker: trained to know how to sell it,
• 12:44
  Speaker: how to promote it, how to walk
• 12:46
  Speaker: them around.
• 12:47
  Speaker: If somebody else's busy, maybe even a slide show, um, put that
• 12:51
  Speaker: on your on your signage throughout the center.
• 12:54
  Speaker: If you have, you know, the TVs over the lanes, put that on
• 12:57
  Speaker: there as well.
• 12:58
  Speaker: Um, so I, I think that there's a lot that you can do with that,
• 13:01
  Speaker: but if you don't wind up having it as a tour or an event, do it
• 13:05
  Speaker: as a promotion, start getting that data out to, you know, your
• 13:10
  Speaker: marketing, social media, all of that and something else on that
• 13:15
  Speaker: line that I love.
• 13:17
  Speaker: I never would have thought about this.
• 13:18
  Speaker: And, and you're like bringing these ideas to the table that I
• 13:22
  Speaker: want you to share with folks the notion of, you know, Black
• 13:27
  Speaker: Friday is a day in which people think about, I'm going to get
• 13:31
  Speaker: that TV or I'm going to get those big ticket items.
• 13:36
  Speaker: Why aren't we offering gift cards or, or some kind of a
• 13:41
  Speaker: Black Friday promotion for our locations as well?
• 13:46
  Speaker: Absolutely.
• 13:47
  Speaker: This is the best time of year to sell those gift cards.
• 13:50
  Speaker: Um, people want to go out and have a great time, right?
• 13:53
  Speaker: So after a while, like, what do you get somebody?
• 13:56
  Speaker: I don't want to get them the same boring gift anymore.
• 13:59
  Speaker: You know, I want my family to go out and have a good time here.
• 14:02
  Speaker: Here's a fifty dollars gift card
• 14:03
  Speaker: or one hundred dollars gift
• 14:05
  Speaker: card.
• 14:05
  Speaker: Have it be a promotion where if
• 14:07
  Speaker: they buy more than one gift
• 14:08
  Speaker: card, you know, they get a gift
• 14:10
  Speaker: card for themselves to come
• 14:12
  Speaker: back.
• 14:12
  Speaker: So that, that you're also incentivizing them coming in.
• 14:16
  Speaker: It could be a free drink or a free extra game, uh, if you have
• 14:21
  Speaker: some kind of arcade on there.
• 14:22
  Speaker: So making sure that we have
• 14:24
  Speaker: those, um, those gift cards set
• 14:27
  Speaker: up.
• 14:27
  Speaker: If your center has any kind of membership, you know, that's
• 14:31
  Speaker: also a big one.
• 14:32
  Speaker: Start selling those memberships for your Christmas, um, making
• 14:37
  Speaker: sure that we're doing upsells, whether it's on Facebook, social
• 14:40
  Speaker: media, Instagram, like have those little contests.
• 14:43
  Speaker: There's a lot to be done that that last push.
• 14:47
  Speaker: And if they haven't, uh, really thought about what to do yet.
• 14:52
  Speaker: Look on our On Our reach calendar.
• 14:54
  Speaker: We've got a bunch of ideas on there.
• 14:56
  Speaker: You know as well.
• 14:57
  Speaker: Um, so I would take a look and see what your your FEC offers.
• 15:04
  Speaker: Do you offer any kind of discounts?
• 15:06
  Speaker: Do you offer memberships?
• 15:07
  Speaker: Do you offer.
• 15:08
  Speaker: Do you have, you know, the, the gift cards to sell if you don't
• 15:11
  Speaker: have gift cards to sell, that's a very easy thing to do.
• 15:15
  Speaker: Um, you could also just sell an actual printed card, you know,
• 15:18
  Speaker: that they bring back.
• 15:19
  Speaker: So there's a million ways to do that.
• 15:22
  Speaker: Um, and, and I love that you
• 15:24
  Speaker: brought up, uh, you know, we
• 15:26
  Speaker: don't often do sort of the, the
• 15:28
  Speaker: commercial part in this space,
• 15:29
  Speaker: but there are, we do have some
• 15:32
  Speaker: resources here at Train
• 15:33
  Speaker: entertainment to help with the
• 15:35
  Speaker: marketing promotions and that
• 15:37
  Speaker: reach calendar.
• 15:38
  Speaker: Can you talk about that just briefly?
• 15:40
  Speaker: Yeah, yeah.
• 15:41
  Speaker: So so we put together the, uh, reach calendar every year that
• 15:45
  Speaker: has every month.
• 15:46
  Speaker: And, you know, all those fun,
• 15:48
  Speaker: little quirky holidays that are
• 15:49
  Speaker: in there and then has little
• 15:51
  Speaker: marketing tips and ideas for
• 15:52
  Speaker: each of those and how to promote
• 15:54
  Speaker: it.
• 15:55
  Speaker: Um, so this, this coming one for twenty twenty six, we've got a
• 15:59
  Speaker: lot of stuff on there.
• 16:00
  Speaker: The, the ultimate sales planner as well.
• 16:02
  Speaker: That one's been redesigned.
• 16:04
  Speaker: So there's a lot of new things
• 16:05
  Speaker: on there that I think people in
• 16:08
  Speaker: general, they're really going to
• 16:09
  Speaker: love all of those planning tools
• 16:11
  Speaker: on there and just really get
• 16:13
  Speaker: started early.
• 16:14
  Speaker: And again, it isn't a push for you guys to buy it, but it is
• 16:18
  Speaker: something to think about.
• 16:19
  Speaker: So if you want to create it on your own, that's totally fine.
• 16:23
  Speaker: The issue is, is that you don't know what you don't know.
• 16:27
  Speaker: And so you forget about things and then you go, oh, wow, I
• 16:30
  Speaker: should have thought about that.
• 16:31
  Speaker: So we do try to make it easier for folks because we have
• 16:35
  Speaker: thought about it.
• 16:35
  Speaker: We've got twenty years experience in it.
• 16:38
  Speaker: So yeah, absolutely.
• 16:41
  Speaker: Vivian.
• 16:41
  Speaker: If people have questions, I want to direct them to the guru.
• 16:45
  Speaker: So how can people get Ahold of you?
• 16:47
  Speaker: They could get Ahold of me on my well through email.
• 16:51
  Speaker: That could drop me a short note on their Vivian at entertainment
• 16:54
  Speaker: dot net or the Growth pro group that that really, you know, this
• 16:59
  Speaker: is our twentieth anniversary and the growth pro we have, um, I
• 17:04
  Speaker: can't wait for all of these great things that are coming
• 17:07
  Speaker: out, coming out of the growth pro group this year.
• 17:09
  Speaker: So yeah, absolutely.
• 17:11
  Speaker: Well, as always, Vivian, you
• 17:13
  Speaker: have given us a laundry list of
• 17:15
  Speaker: things to get started doing,
• 17:17
  Speaker: right?
• 17:18
  Speaker: Um, think about doing, if not an event for taste of the holidays.
• 17:22
  Speaker: Definitely promotion and get started with that promotion.
• 17:25
  Speaker: Um, that promotion doesn't
• 17:27
  Speaker: necessarily have to be fifty
• 17:28
  Speaker: percent off your book, your
• 17:30
  Speaker: holiday party.
• 17:31
  Speaker: And, and in fact, it shouldn't
• 17:32
  Speaker: be book for fifty percent off,
• 17:34
  Speaker: right?
• 17:35
  Speaker: But it can be something just as
• 17:36
  Speaker: simple as get an additional
• 17:37
  Speaker: platter, right?
• 17:38
  Speaker: But you want to start really flooding your channels with
• 17:42
  Speaker: those promotions to make people aware of what's happening, uh,
• 17:47
  Speaker: and their opportunities.
• 17:48
  Speaker: You want to make sure that you're training your staff to
• 17:51
  Speaker: talk about it as well.
• 17:53
  Speaker: Uh, and don't overlook the value of Black Friday and, and your
• 17:59
  Speaker: gift cards, right?
• 18:00
  Speaker: Absolutely, absolutely.
• 18:02
  Speaker: Um, I want, I want to make sure that they, they know not only
• 18:06
  Speaker: their sales team to do this.
• 18:09
  Speaker: It's their entire team, right?
• 18:11
  Speaker: That's right.
• 18:11
  Speaker: Yes.
• 18:12
  Speaker: The sales team can go out.
• 18:13
  Speaker: They should go out in person.
• 18:15
  Speaker: If possible, drop them drop off
• 18:16
  Speaker: flyers, talk to them, drop off a
• 18:18
  Speaker: cookie, whatever it is, you know
• 18:20
  Speaker: your cookie drops, but your your
• 18:22
  Speaker: entire team, you know, get
• 18:24
  Speaker: everybody on board with what
• 18:25
  Speaker: you're doing.
• 18:26
  Speaker: That's right, that's right.
• 18:28
  Speaker: And, and have that coordinated message across not only every
• 18:31
  Speaker: platform, but with every person in your center that we're all
• 18:36
  Speaker: giving that same message.
• 18:38
  Speaker: Absolutely.
• 18:40
  Speaker: Well, we hope today's
• 18:41
  Speaker: conversation has given you some
• 18:42
  Speaker: practical tools to help you
• 18:45
  Speaker: sharpen your edge and accelerate
• 18:46
  Speaker: your growth.
• 18:48
  Speaker: If you're ready to grow your
• 18:49
  Speaker: team, your business or yourself,
• 18:52
  Speaker: contact us at the Growth Pro
• 18:54
  Speaker: group dot com and set up a free
• 18:56
  Speaker: growth call with one of our
• 18:58
  Speaker: coaches.
• 18:59
  Speaker: Once again, a special thanks to our sponsors In-bed Party Center
• 19:03
  Speaker: Software in a global Benson, SIM, Knox, Schaefer and Roller.
• 19:08
  Speaker: For all that they do to help us bring you the Growth Pro Edge.
• 19:13
  Speaker: And until next time, I'm Denise
• 19:15
  Speaker: Killian with the Growth Pro
• 19:16
  Speaker: Group.
• 19:17
  Speaker: Keep learning, keep growing and
• 19:20
  Speaker: keep striving for the
• 19:21
  Speaker: extraordinary.